Rack mounted battery crack

Lightning P38

Active Member
My ebike kit system has 100 miles on it. I pulled the battery out of the rack today and noticed a crack in the plastic casing by the two screws next to the locking bolt. One screw was halfway out, and the other was not tight. I will be calling ebike.kit about it. Wonder if this is going to turn into a big problem?
 

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Bigal1463

Well-Known Member
It should be under warranty. If you purchased it from a bike shop, they should take care of it, if not, take photos of the battery and your odometer and send them to the manufacturer. Contact customer service first to let them know of the issue. There shouldn’t be any problem. Good luck.