You are making several good points.It would be wonderful if they had a showroom in Eastern Canada. I'm dying to try out a Radrunner, but there are absolutely none in my area.
Buying an e-bike without dealer set-up and service is wrong for most riders.
Buying a bike online is wrong for many riders.
Even Sears went broke and they had more service than Wards or penneys by far.
The e-treadmill business is tasting retraction in their market.
1-2 years there will be millions of 75 dollar e-bikes at garage sales.
Any way you look at it, a manual bike is easier to put back in service than an e-bike.