I own the RX and have had it since October 2020. I’m in Ontario. It’s a powerful Ebike With great torque. It’s heavy and I’m a senior rider. It is not for the squeamish.Does anyone who owns a Rize RX 2020 ebike have any information about maintenance and repairs that this ebike might need, I am thinking about buying a Rize RX 2020 ebike and I would like to know how they are holding up...
Thanks Almusicman, my front brake (2020 RX Pro, new in Oct.) started "chirping" early on, but I was able to break it in where it is now silent without even adjusting it. When it was doing it's chirping thing, I would give it a quick hard stab and it would shut up for a while. Had to do that quite a few times - but I had a set of "organic" pads on order just in case - so of course I didn't need them! I used that front brake (gently!) exclusively quite a bit meanwhile, and it was silent within 20-30 miles. Now at 200 or so, it's perfect.
With these "consumer direct" bikes, you do assume the role of final assembly, tuner, and inspector as part of the deal. Part of that, is assuming that things like the derailleur adjustment, as well as the brakes, are adjusted properly. Nobody is going to bail you out here. If you want to take it to a shop, it'll be on your dime. If the brakes continue to be an issue for you, I would really recommend a change to organic pads. They are much more forgiving and way less likely to make noise.
All that said, it would be nice to be able to contact a REAL bike tech at Rize. They have a message taker answering the phone, whose job is to ask you for a "recording" of any issue, so he can forward that to somebody that might have a clue. He'll tell you straight out he's NOT a tech if you ask him.... -Al