I posted on the bulls forum on Facebook and a bulls rep contacted me after seeing how many miles I put on my bike in two years 12,000 he did a internet on how riding helped my heath problems and overcame them somewhat. He even sent me a shirt socks and a beanie. When I found the rust coming out of the bottom bracket on my bosch motor I sent a pic and he got my info and contacted the shop about getting it taken care of. I just got a call from someone from bulls about the repairs. But I think it is taken care of through my much closer trek dealer.