Let me understand. Your LBS updated the firmware(s) on the bike and now it has reverted to a Class 1? Without combing through the forums, where are you located? Were you one of the 1st to get this update (as far as you know)? And, they applied Levo firmware to a Vado?Unbelievable. I'm the only person in the entire U.S. with a Turbo Vado 5.0 that got these updates?
Well let me warn those who are thinking of upgrading to new display/motor firmware. Taking my bike to the lbs local for main shop pickup. Pedaling unassisted is over for flat terrain. Turning off the battery seems to free it up but who wants to do that. Also, the firmware has reset my bike as a "class 1" so it seems I can get 21.5 mph (GPS) in 11th gear Turbo flats. Display shows 19.5 when the motor cuts out. Also, the range is greatly diminished now. The good news is since they screwed it up with update. (Specialized) They have to fix it. I do know that you can't undo this firmware and revert to the old firmware. Thanks to BLEvo it gave me a heads up to the problem. It appears the firmware update is for E.U version LEvo. Once I excepted the warning in BLEvo. The MPH changed from 15.5 mph max to 17.9 mph max. And this was possible through "Default Specy" found in BLEvo app profiles. Bad news is i'm going to be missing my bike 4 or 5 days while their main headquarters troubleshoots the issue. Motor was fine, battery was fine, display was fine before the firmware updates to display and motor.
Very unusual and disturbing.