No the speedbox was new he has more on there, the bike was also brand new and the damaged plug was on the brand new bike not dead happy but it’s not like I can go and moan about it to themIs it second hand? Mine was £135 delivered from the manufacturer. It’s possible you have the wrong type. If the plug looked damaged I’d send it back and get a refund mate then contact speedbox. When you go on their site you just click on the picture of your display and it takes you to the correct unit.