I am new to Electric Bicycles and love my new Townie Go! 7D Model 5262211. I was excited to find and get the Hyena app for it, and the power adjustment feature is great. The only problem is both the Trek store and the company don't seem to have worked out the bugs in it or the relationship between Trek and Hyena to address the main problem with the app, which is the "Route" tracking. Trek pointed to the manufacturer, and the manufacturer does not offer non-vendor support. This is a major flaw in Treck customer service. I welcome anyone's help in getting this resolved because it will have a higher value to the Bicycle and its customers. I made a video explaining what I see as the breakdown in both communications between the companies and why it should be addressed.. Also attached are several screenshots. AGAIN love the bicycle and the power setting on the app. Thanks for all your contributions!