I completely agree. That was my experience also.My first bike was a Rad with the cadence sensor. I never liked it. I'm assuming the OP's bike is cadence versus torque sensor. On the Rad, all I had to do was turn the pedals and it took off to the speed of the particular level setting. Never felt like a riding a real bike. I think a lot of first time buyers don't understand the difference between cadence sensors and torque sensors, I didn't when I purchased my first ebike.