I have not seen any reviews or mention of these guys. They have been doing business in CA for several years now. They have a new cargo bike out.
Actually, posting YouTube videos is sound SEO practice, regardless of who in the organization has been tasked with posting. Happy owners producing video's is rare, and rather we tend to see an image accompanied with a comment, good or bad.What I notice about HPC is, even though they've been in business more than a few years now, it's hard to find any actual owners posting youtubes showcasing their bikes. Almost all the HPC youtubes are posted by the company themselves, and under more than one user name. When a bike is really good you'll have actual owners posting about their bike virtues.
Where do you live Sal? I have a 5000 watt model HPC that I would let you ride (assuming you know what you're doing). In fact, that's mine in the photo right above your post. I'm in Cupertino.
As for repairs? There's only three main parts. The Motor. The Battery. The Controller. All of those can be replaced by the end consumer at home if you are handy with tools and have basic knowledge of electrical systems. If you aren't handy with tools then maybe a better idea to get something from a local dealer.
Unfortunately, not too many companies make bikes comparable to the HPC offerings. That's the main reason I went with them. I only had three choices if I wanted a high powered bike. Make it myself from a kit, buy one from HPC, or buy a Stealth Bomber from a local dealer.
Cool. Congrats! I love mine. Which Motor Battery combo did you go with? :I'm currently working with HPC on a hardtail (which I'm hoping to get by the end of this week). So far they have been a pleasure to work with. I'll follow-up with a review once I've had a chance to ride the bike.