Volador will not stay in cruise mode

A.M.

New Member
Region
USA
We have two Voladors bought at the same time, received at the end of last April. Each has 100+ miles on them. One bike goes into Cruise Mode and stays in it even when pedaling is added to help go up a slight grade. The other bike will go into Cruise Mode but changes to PAS 1 when pedaling to help go up a grade. It seems odd that one bike stays in Cruise and the other does not. No changes to the controller settings have been made except to set the units as miles instead of kilometers. Has anyone else experienced this?