I totally agree Thomas, my post was in reference to generating tracking numbers when the product has yet to be put in the shippers hands. Amazon simply filled a 4 to 6 week delivery hole that apparently consumers were ready for. No hassle returns? Hard to fault that. I would hope that consumers can give the smaller retailers a break when it comes to that level of service for no reason other than the fact that , as a Prime member, you pay a fee for the service Amazon renders. As far as Pushkar, it's obvious he is doing all he can to accommodate this fellow. I might have been inclined to go to the Post Office and retrieve my product, refund the full amount with a $5 gift certificate and apology. As my wife says in her high demand business (pre-covid) I don't want every customer, just the good ones. Wise policy lolBut they don’t. Amazon brains have made the market nuts. 6-10 years ago we ALL waited days for an email response and weeks to a month for product. Warranty? to funny!