What happens when your Ebike you ordered on the Internet breaks?

opimax

Well-Known Member
I took my Bh evo Nitro in for repairsyesterday after I fell off it on Oct 3rd. The cranks/bottom bracket are bent and need replacing. The service person looked up parts and labor, under 300 but said come back Feb to see if any parts are available ?!?! These are standard Shamono parts I believe . I read elsewhere on the forum that Shamamo is 300 days behind is parts , I hope this isn’t the case. i will check a couple other shops and hope for better news.....it was great to get a ride in (on another bike) for the 1st time in about 2 months!
 

Dallant

Well-Known Member
I took my Bh evo Nitro in for repairsyesterday after I fell off it on Oct 3rd. The cranks/bottom bracket are bent and need replacing. The service person looked up parts and labor, under 300 but said come back Feb to see if any parts are available ?!?! These are standard Shamono parts I believe . I read elsewhere on the forum that Shamamo is 300 days behind is parts , I hope this isn’t the case. i will check a couple other shops and hope for better news.....it was great to get a ride in (on another bike) for the 1st time in about 2 months!
Shamomo? You mean Shimano?
I have to think that if your crank/bottom bracket are bent you have bigger problems than just the parts. Are you sure your frame wasn’t damaged?
 
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opimax

Well-Known Member
I am stating what the mechanic told me, not a very friendly person. Bike was not working well with many electronic gremlins before the fall. I rode my Allant after they did the latest upgrade, much better then I remember so I won’t miss the BH much...maybe sell the 3 batteries and as is paper weight ... although it does pedal with power Still , not smoothly though
 
I was told by a Trek shop owner in a college town that they wouldn’t touch any ebike they didn’t sell. They are way too busy, have no specific training, can’t get parts, and just don't want to. Why should they bother?

Not quite that bad at the LBS's here. However, they are hesitant, charge more, and take more time (medium priority). But if you bought the ebike there, your a preferred customer obviously and more willing to help. They are booked pretty solid and are very busy.
 

john peck

Well-Known Member
Nothing now but I asked about a rear flat on a Lectric XP.
Rear flats on a hub motor are a hassle, but the skill improves rapidly where streets are strewn with blackberry thorns or wild roses.
Farther south goatheads are equally entertaining.