Yes....we are in the 'burbs of Cleveland.....and i sincerely appreciate your reply...congrats on the new bike...enjoy and safe riding!!The were the Nireeka Homie and the Motobecane ULTRA eAdventure. Neither one of these bikes would be a good fit for you and your wife, and both are only available online-- however, I'm going to post a full review of the Motobecane, which is what I bought. I am very happy with it now, though 120 miles ago, I was not so sure! Both of them have full suspension, relatively lightweight, and are underpowered, which is probably not helpful! I am just over six feet tall, weigh just under 150 pounds, I need a good workout, and ride on very bad pavement as well as dirt roads and the occasional single track.
I will let you know when my review of the Moto is done, (later this week, I hope) because if you WERE open to buying online, I am really liking this brand for build quality, and I do like the Shimano mid-drive, and there are other Motobecanes that might be more appealing to you guys.
I will also tell you that my other bike-- a hub drive-- DIED last Thursday when my buddy was riding it-- though I don't yet know what the problem was. I suspect it was a battery failure, but if it was the hub motor that failed, I think that's interesting, because it's a hub motor with a very good reputation. I did not abuse it at all, but I did ride it up very steep hills in very low gears. So I'm starting the whole warranty process, we'll see what happens.
Off the top of my head, I'm thinking maybe a mid drive might be better for you guys, and to reconsider the throttle issue, because throttles often decrease range significantly, but I'm still really new to this, only been at it five or six months. The other folks on this forum have a lot more experience and can inform you about a broader range of options.
Also, where is NEOH? Is that Northeast Ohio?