Your experiences with the new Mahle MySmartBike app (replacement for Ebikemotion)

Minikeefy

New Member
Region
United Kingdom
I recently decided that I should blow off the cobwebs off my Orbea Gain and had to download a new alternative App on my phone (MySmartBike) to connect to bike as Ebikemotion is no longer working or supported. I must say it seems a backward step and wondered if anyone else has had issues. I like to use the Auto Assist with a link to a Heart rate sensor but it seems very unclear how to get this to work.
 

Senna

New Member
Region
United Kingdom
Yes i recently had to change to the new mahle app ,and it gives less information no cadence, no navigation, also the old app showed how much percentage of power you were using as you rode, I am now looking at getting a garmin . Also the mahle log in you can go to on a laptop for more detailed info
On your rides has been down for over a week,
 

AntonioAlfaro

New Member
Region
Other
I recently decided that I should blow off the cobwebs off my Orbea Gain and had to download a new alternative App on my phone (MySmartBike) to connect to bike as Ebikemotion is no longer working or supported. I must say it seems a backward step and wondered if anyone else has had issues. I like to use the Auto Assist with a link to a Heart rate sensor but it seems very unclear how to get this to work.
I started using an Orbea Gain D50 bike a couple of months ago but recently downloaded the new MySmartBike app. It seems to me that it is a very useful application that provides a lot of information during and after a tour. But I find that possibly that app requires revision and correction of some errors.
In two tests that I have carried out, one was successful (see attach), but in the second for unknown reasons the app crashed on the tour when I tried to pause it during the tour. There was no way to unlock it and I lost all the tour information. I'm going to do a third test this weekend.
 

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Stu14

New Member
Region
United Kingdom
The new app is indeed very much scaled down. However, the old ebikemotion app seemed to sap all the juice out of my phone, so maybe there is something to be said to keeping it simple. it seems to pair well with Strava which does have much more information.
The app seems to encourage you to adjust the power settings (using motor maps) and even has built in suggestions, although I cant follow the rationale for reducing the power so significantly.

If you choose the Eco setting you get a warning that you shouldnt set the level below 30%, so the choice seems odd! I wonder what basis they use for these settings?
 

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Senna

New Member
Region
United Kingdom
The motor maps are preset at level 1. 100 Watts, level 2 .175.watts, level 3, 250watts,
I mainly use level 1 and the battery lasts well
Yes the new smarbike app is much better for battery drain, and if you don't need navigation
Then it's OK, and it does give you detailed info
When you go to the smart bike dashboard
 

AntonioAlfaro

New Member
Region
Other
I would be very grateful for any tips on how these 'Motor Maps' work..
The system has 3 levels of isolation. At level 1 you can receive a maximum of 100W. At level 2 175 W maximum and at level 3 you can receive 250 W maximum. This is achieved if you have each level mapped to 100%. But in my case, after several tests in different topography, and considering my FTP and my total weight and bike, I have come to determine my own assistance values for each level. So I programmed Level 1 at 54% (54W maximum assistance), Level 2 at 52% (90W maximum assistance) and Level 3 at 52% (130W maximum assistance). Incidentally, I rarely use levels 2 and 3 in my tours. What I find valuable about the app is that from the analysis of each route, you can conclude which is the optimal mapping of assistance levels for you.
 

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Minikeefy

New Member
Region
United Kingdom
The system has 3 levels of isolation. At level 1 you can receive a maximum of 100W. At level 2 175 W maximum and at level 3 you can receive 250 W maximum. This is achieved if you have each level mapped to 100%. But in my case, after several tests in different topography, and considering my FTP and my total weight and bike, I have come to determine my own assistance values for each level. So I programmed Level 1 at 54% (54W maximum assistance), Level 2 at 52% (90W maximum assistance) and Level 3 at 52% (130W maximum assistance). Incidentally, I rarely use levels 2 and 3 in my tours. What I find valuable about the app is that from the analysis of each route, you can conclude which is the optimal mapping of assistance levels for you.
Very helpful, thank you. How do you derive the optimal map? I am also trying to understand how the auto assist works. I have a heart monitor that connects but how do I know it is operating with the bike?
 

AntonioAlfaro

New Member
Region
Other
Very helpful, thank you. How do you derive the optimal map? I am also trying to understand how the auto assist works. I have a heart monitor that connects but how do I know it is operating with the bike?
Honestly, I don't have the auto assist facility enabled. The way I do it is that I always start and try to do all my tours without assistance, I only go to Level 1 or Level 2 if the terrain conditions and my physical condition require it (temporarily), once that demand for assistance is overcome, I continue my journey without assistance and so on. I do this manually. As you can see, most of the power on the tour is supplied by me, and I resort to assistance just to supplement some occasional shortages.
Later I will explain to you how I have come to determine my optimal attendance levels.
 

Minikeefy

New Member
Region
United Kingdom
Honestly, I don't have the auto assist facility enabled. The way I do it is that I always start and try to do all my tours without assistance, I only go to Level 1 or Level 2 if the terrain conditions and my physical condition require it (temporarily), once that demand for assistance is overcome, I continue my journey without assistance and so on. I do this manually. As you can see, most of the power on the tour is supplied by me, and I resort to assistance just to supplement some occasional shortages.
Later I will explain to you how I have come to determine my optimal attendance levels.
Thank you!
 

Solom01

Well-Known Member
Wow. I'm sure I'm missing something here but this new My Smartbike app. is absolutely wretched. The old Orbea app. was certainly not perfect, but it at least provided lots of information. The only good thing about this app. is that I'm no longer using it, so there's no need to have a phone mounted on my handlebar.
 

Ninjabigtwin

New Member
Region
United Kingdom
Wow. I'm sure I'm missing something here but this new My Smartbike app. is absolutely wretched. The old Orbea app. was certainly not perfect, but it at least provided lots of information. The only good thing about this app. is that I'm no longer using it, so there's no need to have a phone mounted on my handlebar.
Seconded. This app is absolute total and complete garbage, like it's been designed and built by a 3 year old. How on EARTH did they let this thing out, let along force owners to use it? I complained to Mahle and got no response. Interesting approach to treating customers who pay a LOT for your products.
 

Ninjabigtwin

New Member
Region
United Kingdom
I recently decided that I should blow off the cobwebs off my Orbea Gain and had to download a new alternative App on my phone (MySmartBike) to connect to bike as Ebikemotion is no longer working or supported. I must say it seems a backward step and wondered if anyone else has had issues. I like to use the Auto Assist with a link to a Heart rate sensor but it seems very unclear how to get this to work.
It's absolute and total junk. Massive step backwards, and hard to believe how this total rubbish was EVER allowed to leave the play-pen where it was clearly designed.