Total Weight:
52.6 lbs (23.85 kg)
Battery Weight:
7.7 lbs (3.49 kg)
Motor Weight:
7.5 lbs (3.4 kg)
Frame Material:
E5 Aluminum Alloy, Hydroformed with Smooth Welds
Frame Sizes:
15.74 in (39.97 cm)17.71 in (44.98 cm)19.09 in (48.48 cm)19.68 in (49.98 cm)21.06 in (53.49 cm)21.65 in (54.99 cm)Geometry Measurements:
Medium High-Step 45cm Measurements: 17.75" Seat Tube Length, 22.25" Reach, 29.5" Stand Over Height, 31.75" Minimum Saddle Height, 27.5" Width, 74.25" Length, Large High-Step 50cm Measurements: 17.75" Seat Tube Length, 23.25" Reach, 31" Stand Over Height, 34.25" Minimum Saddle Height, 27.5" Width, 74.25" Length
Frame Types:
High-Step, Mid-Step
Frame Colors:
Black Liquid Silver
Frame Fork Details:
SR Suntour NCX E25 Spring Suspension with Multi-Circuit Damping (MCD), 50mm Travel, 44mm Offset, Compression Clicker, Preload Adjust, Rebound Adjust, 32mm Black Anodized Stanchions, 100mm Hub Spacing 15mm Thru-Axle with 5mm Hex Key
Frame Rear Details:
148mm Hub Spacing, 12mm Thru-Axle with 5mm Hex Key
Attachment Points:
Fender Bosses, Rear Rack Bosses, Rear Frame Lock Bosses, Bottle Cage Bosses
Gearing Details:
11
Speed 1x11, Shimano Deore XT with Shadow Plus GS Cage, Shimano SLX 11-42 Tooth CassetteShifter Details:
Shimano Deore SLX Triggers on Right (Two-Way High, Three-Shift Low)
Cranks:
Praxis Works, Custom Aluminum Alloy, 170mm to 175mm Length, 48 Tooth Narrow Wide Aluminum Alloy Chainring with Plastic Guard, 104mm Bolt Circle Diameter (BCD)
Pedals:
Custom Specialized Fitness, Nylon Platform with Grip Traction
Headset:
FSA, Alloy Steerer, Cartridge Bearings, Internal Cups, Tapered 1-1/8" to 1-1/2"
Stem:
Aluminum Alloy, 20° Rise, Length: 60mm (S) / 70mm (M) / 80mm (L) / 90mm (XL), Two 5mm Spacers, 31.8mm Clamp Diameter
Handlebar:
Aluminum Alloy, 680mm Length, 9° Backsweep, 4° Upsweep, 15mm Rise
Brake Details:
Shimano Deore XT BRM8000 Hydraulic Disc with 180mm ICE-Tech Rotor Front and 160mm ICE-Tech Rotor Rear, Dual-Piston Calipers, Shimano Two-Finger Levers with Tool-Free Adjustable Reach
Grips:
Gender Specific, Specialized Body Geometry Contour, Ergonomic, Rubber, Locking
Saddle:
Gender Specific, Canopy Comp, Hollow Cr-Mo Rails
Seat Post:
Forged Aluminum Alloy, Punched Out for Weight Savings, Single-Bolt Clamp, 21mm Offset, Micro Adjust
Seat Post Length:
340 mm
Seat Post Diameter:
30.9 mm
Rims:
Aluminum Alloy, Double-Wall, 32mm Outer Width, 28 Hole, Reinforcement Eyelets, Reflective Stickers
Spokes:
DT Swiss, Stainless Steel, 15 Gauge, Black with Nipples
Tire Brand:
Specialized Trigger Sport, 28" x 1.85" (700 x 47c) (47-622)
Wheel Sizes:
28 in (71.12cm)Tire Details:
50 to 75 PSI, 3.4 to 5.0 BAR, Reflective Sidewall Stripes, Blackbelt Puncture Protection
Tube Details:
Presta Valve
Accessories:
Racktime Bolt-On Rear Rack (20kg / 44lb Max Load), Custom Dry-Tech Tubular Alloy Fenders (Extra-Long Flextender Multi-Plastic Lower Piece, 58mm Width, Reflective Stickers), Supernova V521s Integrated Headlight with Alloy Housing (205 Lumens), Supernova E3 Integrated Rear Light (3-LED, 250° Visibility), Transparent Slap Guard Sticker, Adjustable Rear-Mount Kickstand (40mm Bolt Spacing), Optional Replacement Battery Pack 604 Watt Hour ($900)
Other:
Locking Removable Downtube-Integrated Battery Pack with ABUS Locking Core (Plus Code Card), 1.9lb 42 Volt 4 Amp Charger with Rosenberger Plug (Magnetic EnergyBus Standard), Optional 1.3lb Portable 2 Amp Travel Charger, IP67 Water and Dust Protection Rating on Battery Pack, IP56 Water and Dust Protection Rating on Motor, Battery Stops with 4% at Top and Bottom to Avoid Straining Cells, Internal Cable Routing, KMC X10eT Chain with Missing Link
Michael
5 years agoDoes the men’s Turbo Vado 5.0 have motor inhibitor on both brake levers and does the tail light get brighter when you apply the brakes? Also, is there no gear indicator display on the SLX-11 shifter? I realize it’s redundant for experienced riders… Is the Vado 5.0 S Pedalec limited to 32 or 45Km/h in BC, Canada? Thanks for the great reviews!
ReplyCourt
5 years agoHi Michael, the Vado models I have tested do not have motor inhibitors on the brakes because the Brose motor controller is very sensitive and doesn’t go unless you’re pressing in near realtime. Not sure on the brake lights, might be a different response on each different bike. Traveling so my reply is a bit short here, maybe someone else can chime in with more details :)
ReplyMichael
5 years agoHi Court. Thanks for your reply. I re-watched your Vado 5.0 video review and you did indeed mention that there wasn’t a motor inhibitor. I have ridden the 2018 Vado 2.0 and 2019 Vado 4.0 and liked both of them. I’m sure I’ll love the 5.0 but it’s tough waiting a month or so before it arrives. At least I have other chores to get done and some tennis tournaments to keep me occupied while I wait. Happy traveling!
ReplyGreg Gritton
5 years agoCourt must like this bike a lot since he labelled it one of his best picks. The one oddity is that it is listed as a best pick in the “city bike” category, but doesn’t have the upright riding position of a city bike. The review itself points out the advantages of this bicycle as a commuter bike. I wonder if it shouldn’t be a best pick in that category instead?
ReplyCourt
5 years agoHi Greg! I really struggle with the “top pics” page, and update it ongoing. Sometimes I blend the results for each category based on what I have reviewed recently because new bikes are always coming in. The Vado is a great city bike, and has the accessories to be considered a commuting platform (fenders, rack, integrated lights). It’s not a perfect fit for “city” which I would describe more as affordable and fixie styled, like the Populo stuff or this Desiknio. It’s difficult to balance relevant products against the blending that has happened in this space, along with which bikes are “best”. Thanks for your input :)
ReplyRobert
5 years agoIs this bike suitable for dirt trails that may be rocky and gravely, the kind of trail that a regular hybrid or cross bike would be perfectly fine on, but maybe not a road bike. If not, could you please recommend a specialized bike that would be, thanks.
ReplyCourt
5 years agoHi Robert, sure… I think this model would hold up fine if you were to ride on gravel roads. Not sure about large loose rocks, but if there are some stones embedded in the trail, that should be alright. My big concern is not usually the bike so much as the comfort of my back and neck. This model has a suspension fork and some moderately wide 1.85″ tires that should be stable and somewhat comfortable :)
ReplySean Patrick
5 years agoHi, Trying to decide on the best Specialized option for my situation. Looking at the Tech Specs on the Specialized website and as far as I can tell, there are no differences between the 2019 Vado 6 and the 2020 Vado 5, except for chainrings, tires and handlebars, but I can still buy the Vado 6 for $600 less. Is there any reason I should opt for the 5 instead of the 6? I want to make sure I’m not missing a major advantage that the Vado 5 has over the 6……
ReplyCourt
5 years agoHi Sean! I’m not as familiar with differences year to year, but one thing you might consider is how well the last-years model has been taken care of by the dealer. Did they keep it charged? Did it get a lot of ride use by customers? My understanding is that Lithium-ion batteries degrade over time naturally and won’t hold as much of a charge cycle as you use them (or if you let them drain all the way down and stay there… or get too hot). As someone who prefers to buy used and get discounts, these are the biggest things that I consider with ebikes. If the bike looks good, comes from a supportive shop, and you observe that there aren’t many differences year over year, maybe it’s a good way to go :)
ReplyBill
5 years agoI have the 2020 Vado 5. It has the hard wired display. The 6 your looking at has the older display that I hear had issues. Im big at 210 lbs and this thing climbs hills with ease with the 90 NM motor. I too was looking at cost when deciding my purchase and in the end went with the XT group set. The brakes are two piston not four but still XT. I have had it up to 43 miles per hour on a steep down hill road and the brakes worked great. If your not a large person the Vado 4 looks like the sweet spot for the price point. I like the 604Watt battery on the 5 and the torque that motor puts out. I hammer it all I want and get about 45 miles of both steep hill climbs and bike trail runs. The mission control is sweet and you can program it to get you home without running out of juice. I did it once and the bike ran at a slower speed and I made it with 5% battery left. As far as the other comment I ran the bike on a dirt path and it was fine. The fork is great and you can jump off the pavement like a hard tail mountain bike with complete control. I ended up installing the larger tires that the 6 has. Had to adjust the fenders by removing one metal…yes metal spacer that came installed on my bike as stones were getting caught between the fender and tire.
Stefan Mikes
5 years agoI own a 2019 Turbo Vado 5.0 WMN. This specific model for unknown reasons has a rigid fork and 29×2.0 Electrak II tires; I like both very much as both the fork and fat tires make fast riding extremely enjoyable. TRP Zurich brakes are a nice extra. The only but grave issue of the 2019 model is the old BLOKS display. It does not work as advertised, it does not work with Mission Control app but there are even worse issues. The display can freeze and effectively cut the pedal assist. I had a displeasure to ride 10 miles upwind back home with the motor not working. Then the display reset itself overnight and everything went back to normal. This is, however, not what I paid for. Luckily, the dealer promises replacing the old display with the new TCD-W under warranty, so I hope that will bring the 2019 Vado to its full functionality.
The lack of Mission Control app support by the old display makes the range shorter than it probably could be. I can feel very high acceleration even in the Eco mode, meaning high peak current. I’d be happy to set my own support and peak current profile via Mission Control app as I prefer longer range to high acceleration. Again, replacing the BLOKS display with TCD-W would probably cure that problem, too.
The minor issue is clicking the battery back into the place. That is just annoying. One might fancy a handle at the battery side would solve the problem for good.
Outside the older display issues and problematic clicking in the battery, Turbo Vado is the most enjoyable bike for aggressive, fast rides. In my opinion it is not a city but a performance bike. The rider’s low position is not what I like the best but certainly it is aerodynamically very good.
Kyle
5 years agoI owned the 2018 Vado 5.0 and now own the 2020 Vado 5.0. Specialized offered me a bike swap after an unfortunate experience with the 2018 Vado 5.0. For the last 5 months I have been riding the 2020 Vado 5.0. So far I’m in for 3,100 miles. The bike feels more snappy and responsive than the previous version. I can accelerate and hold high speeds more easily.
In the 2018 version I had to replace the cassette and chain every 700 miles with a new motor every 2000 miles. The 2020 version has required a chain replacement every 1100 miles and a new cassette every 3000 miles and have been no motor problems.
The bike still has some electrical connection concerns where the assist is lost. My fix includes restarting the bike, taking out and reinstalling the battery, and cleaning the magnet on the rear rotor. If all that fails, I have the LBS install a new shim in the battery housing which usually does the job.
The bike is great and provides me a lot of joy.
ReplyCourt
5 years agoWonderful comment, Kyle! Thanks for sharing your experience with each of these different model years. I’m glad you’re enjoying the bike so much… and your tips about the shim is awesome :D
ReplyJohn Kozero
5 years agoMichael: Any idea when Specialized will release their 2020 ebikes? I’m particularly interested in the Como ebike but if I bought the current version I might be missing out on any improvements that might be coming fairly soon. Any counsel you can provide would be appreciated. I very much value your reviews. John
ReplyCourt
5 years agoHi John! I run the site and my name is Court. One of my friends runs a shop in Washington DC and is starting to get 2020 models. I’m hoping to shoot some updated reviews in the spring. I hope that helps! His shop is called ElectriCity Bikes :)
ReplyKyle
5 years agoJohn, Cynergy in Santa Monica has the 2020 Specialized ebikes. They are a Specialized Flag ship store. You can rent to own a bike for $125 a day which is a great way to really test ride the bike. They are my LBS and provide great service.
ReplySteve
5 years agoCourt, in the display of Specialized Turbo Vado 5.0 can be max. speed be changed by the user? I’m in Canada, I think at Specialized Canada dealers has to sell their Specialized Turbo Vado 5.0 model set the max. speed of 20mph. I would only be interested in this bike if I can ride it to 28mph. You don’t list this e-bike as being available in Canada (this bike is listed at Specialized Canada website as being available here).
Be careful which specific models you list on EBR as being available in Canada, as usually Class 3 speed pedelec models are usually never sold in Canada (they’re some exceptions). Many of the Class 3 speed pedelecs that you list on EBR as being available in Canada are actually not (example the Class 3 speed pedelec Bull models, none are available in Canada to my knowledge).
ReplyCourt
5 years agoHi Steve, I think you’re correct about the Class 3 limitation in Canada and possible different version here. I Will check with Specialized, but my assumption is that they will get a down-specced version that is Class 1. I hope that Canada eventually adopts legislation like the US, because it’s fun to go fast, and can be very useful for commuters. I wish I had more details to share with you, but that’s all I know at this point :)
ReplySteve
5 years agoI already know for this version in Canada, it will be set-up to 20mph max. from the Specialized dealer. My question is can the max. speed be easily changed to 28.8mph by the customer for this Turbo Vado model without voiding the warranty? I won’t buy any e-bike in Canada with a Bosch motor, as Bosch won’t support anyone in Canada on a e-bike with their Bosch Performance Line Speed or Cargo Line Speed mid-motor (their 2 motors that can go to 28mph).
Also for this specific model checking the specs in UI/remote section, in their Specialized TCD-W display there’s a built-in anti-theft feature. What’s this anti-theft feature controlled by a display?? 2 very important things I want in my first e-bike ever. I want a max. speed of 28mph and some good reliable anti-theft protection built-in (that doesn’t require a continuous monthly fee long-term).
ReplyCourt
5 years agoGreat questions Steve, I’m not in a position to answer them thoroughly at the moment (or reach out for answers) so I’m just going to approve and see if anyone else has input. You may get feedback in the Specialized forums as well. Good luck, and I’ll try to loop back later ;)
ReplySteve
5 years agoNoticed somebody has started a thread (not me) in the Specialized forum asking about the Turbo Vado 5.0 anti-theft feature. The Specialized Turbo Vado 5.0 e-bike would be on top of my list, if I was not too worried that my bike would be stolen every time I left the bike unattended for any extended time. Even with a very good bike lock, I would be worried.
CC
4 years ago“There’s no pedal drag if you do choose to pedal unassisted (no reduction gearing) and the motor is decoupled from pedal strokes beyond the maximum supported speed of 32km/h (20mph)”
Hi Court, great review. Can you clarify the above sentence please. Does this motor get you to 20mph or 28mph?
Thanks
ReplyCourt
4 years agoHi CC, this motor will definitely get you to nearly 28mph (most cut short just before or at 45km/h 28mph due to legal restriction). The cogging drag and decoupling is in response to some older Bosch motors that had a reduction gearing situation, causing some drag. Since Bosch is such a leader, and the real originator for ebike mid-drives in North America, I often compare others to them. In this case, I’m celebrating what Specialized and Brose have achieved with their drive unit :D
ReplySan Luis Obispo, CA rider
4 years agoThe msrp for this bike on the Specialized web-site is $4,350, different from the $5,150 indicated in the Introduction above. Which is correct?
ReplyCourt
4 years agoGood question… I got my pricing info directly from Specialized at the time of this review, but companies are notorious for running sales and liquidating older stock. That’s probably the case now that they have the Turbo Vado SL models coming out (which have lighter motors and new battery designs). You can see my review of this new product here. Hope this helps! Yes, I’d trust Specialized vs. EBR for pricing, especially for an older review like this one, which was conducted in August of 2019.
ReplyEric
4 years agoCourt – Thanks very much for your reviews, they’re great! Could you comment on three bikes I am considering and can purchase locally? They are the Specialized Turbo Vado 5.0, the Gazelle Ultimate T10+, and the Trek Allant 8s. I’m looking for class 3 (I see it as a safety issue) for a combination of city, road, and gravel paths. I’m over 60 and value a comfortable ride. I also wonder how people use/attach a phone for Google maps, etc. Only the Trek has a dedicated phone holder.
ReplyCourt
4 years agoHi Eric! My favorite from this list is the Specialized because their Body Geometry saddle, grips, and frame designs feel the best to me. The only bike I currently own (and have owned for many years now) is a Specialized mountain bike. The Turbo Vado is great! I especially love the minimalist (but high quality) suspension fork they chose. I don’t love the frame aesthetics as much as the new Vado SL models, but they won’t offer as much range or power as this. If you weigh more, plan to carry a lot of cargo, or just want that suspension fork… then go for the standard Vado. Specialized uses the quiet and smooth Brose motor for this ebike, and it works great. Gazelle and Trek use Bosch, which I also really love and actually trust more than Brose… but not by much. Those ebikes are going to be very very similar to this one, so if you can test ride locally and prefer the fit or look or sizing for one bike vs. another, then go for it. Frankly, these are all winners in my book. You could get the Bosch SmartphoneHUB Connect interface for your phone for the Gazelle or Trek, but it will cost extra. The good news is that it will charge your phone as you ride and let you use it to interact with the bike assist, your music and phone calls, and GPS! That might be what pushes you over the edge to go Bosch. I actually really like the Gazelle Ultimate T10+ with its swept-back handlebar, adjustable stem, and 4th Generation Bosch Performance Speed motor. It’s a beautiful ebike too, with the integrated battery pack. While I haven’t covered the Trek Allant 8s yet, it appears that the Trek Allant+ 7 that I did review, is much lighter than the Gazelle. When we get into the little details, this discussion almost becomes infinite… there’s weight, price, style, availability, displays, upgrade options. These are all winners in my book, but I’d probably rank them Specialized, Trek, then Gazelle based on brand recognition, availability, and my own personal tastes.
ReplyEric
4 years agoThank you, Court – great ideas! One issue for me is size as I’m long-waisted with a shorter inseam. Because of this I may need a step-thru for clearance even though that limits the bosses for water bottles or locks and does not allow space for an extra battery if I eventually want that. I do like the wider tires on the Trek compared to the other two for stability, especially on gravel. One downside of the Vado SL compared to the non-SL is the battery is not removable for charging in the former as I recall. I also like the more substantial rack on the Gazelle. BTW, you should consider charging a fee for customized advice!
ReplyCourt
4 years agoGreat input Eric! There is so much to learn about these advanced models, thanks for sharing some of your insights about the trade-offs between sizes. Yeah, I enjoy sharing feedback/advice but it can get a bit overwhelming and I fall behind on comments at times. Thanks for your encouragement and support. Hope you have a great week and enjoy whichever bike you choose… are you leaning Specialized so far or have any other products come into consideration?
ReplyEric
4 years agoThank you, Court. I’m finding many models out of stock and I really need to test them so it will likely be some time before I decide. In my case, sizing is an issue as a large frame works best from the waist up but standover height is too high, so I’ll try step-thru versions when (or if?) they come in. Unfortunately, step-thrus have less bosses for water bottles or a lock. I really like the peppiness (torque) of the Turbo Vado 5.0 with the Brose compared to the Trek Allant 8s and Gazelle Ultimate T10+. Love the wide tires of the Allant, very stable, but the tiny rack and back light, and no shock rule it out. Wondering if you ever review or have experience with bike racks? Searching for a rack is a major pain as many don’t have the weight capacity e-bikes, cannot accommodate bikes with fenders (such as the highly rated Thule T2 Pro XT), or require an adapter for step-thru versions.
Joe
4 years agoI have this bike and I really like it. I have a couple of comments though.
- I would second the warning about being very careful when replacing the battery. I thought that I had mine securely clicked back into place, but the battery fell out and chipped the plastic coating. It still works fine, but the finish is a little messed up.
- The tires have “black belt” puncture protection, but my experience is that it is not very effective. I took it out on a gravel bike path, and the next day both tires were flat from thorns. I have another bike with Clement USH tires, and have never gotten a flat riding many miles on similar terrain. I am thinking of getting some tire liners.
ReplyCourt
4 years agoThanks for the feedback here, Joe. It’s a bummer to get two flats! I hope the tire liners help… I may do a guide about tire care and puncture protection options sometime soon. It’s a really important topic in the ebike space especially. Sorry to hear about the battery case chip/scratch, thanks for chiming in about this to help others ;)
ReplyChris
4 years agoHi Court, great review. It was this review that helped me decide between the Specialized Turbo Vado 5.0 and the Trek Allant+ 8S. I test rode the Allant+ 8S yesterday and test rode the Turbo Vado 5.0 today. I am having a difficult time deciding which size Vado to get. It appears that I’m smack dab perfectly in between the medium and large frame. I rode them both fairly extensively with the sales rep watching me ride around the parking lot first before I took it to the road. Neither one really felt better than the other. I normally ride a 54cm road frame and usually ride a medium or 18″ mountain bike frame. Mt sweet spot would be a 55cm road frame but there are few manufacturers that make that size.
You’re not much shorter than me. I am 5’10” with a 32″ inseam. The large frame felt pretty snug during the standover but didn’t feel huge when I was riding it. The medium frame, although better during the standover, didn’t feel much different. The reach on both was fine. The sales rep said the large frame made me appear to sit more upright. When I tried to determine why, it’s because the handlebars are high on the large frame. Neither bike felt aggressive in the reach.
So here’s my question, Court. Would you choose the medium or large frame if you were me? Also interested in which size frame you’d prefer for yourself. I’ve heard you say in other videos, I think the Super Commuter+ 8S that you were riding a small but would prefer a medium or even a large frame. That said, what say you, my friend?
ReplyCourt
4 years agoHey Chris! It sounds like we have the same problem… my own height and inseam is very close to yours and whenever I test and review ebikes they offer me Medium or Large. Reading through your comment, I was really surprised to hear that the large made you appear more upright. That’s not what I would have expected, usually smaller frames have a shorter reach and thus a more upright body position if the rider is held constant. For me personally, I’d go with Medium. It sounds like the two are very close in terms of fit and ride quality for you… and Medium will give you a bit more control of the bike, reduce weight a smidge, and also make it easier to resell because it will fit a greater number of people (men or women). You can always swap the stem for increased reach, and it sounds like you’re getting full leg extension on both. Having just a bit more standover room and the resale boost push me towards Medium, but it sounds like Large would be fine too (like if you prefer the color or it’s less expensive or something). I hope this helps :D
ReplyChris
4 years agoThanks for the quick response, Court. I was also surprised that I appeared more upright on the large frame and I agree with your reason why a smaller frame should make a rider appear more upright. It just defies logic, doesn’t it? I believe it’s because the handlebars on the large frame are significantly higher than those on the medium frame. I put both bikes side by side, the saddle height was identical on both bikes but the handle bars were lower on the medium frame and higher on the large. Case solved.
That said, Specialized has a bike sizing app on their website. It’s the Retul method which measures your overall height, your knee to the floor and your ankle to the floor. It then recommends your bike frame size and saddle height. Pretty cool stuff.
I think I will take your recommendation and go with the medium frame for all the reasons you mentioned but also because it felt as comfortable as the large frame, in my opinion. Thanks again for the quick response. I know you’re a busy guy!
Joe
4 years agoFor what it’s worth, I am 5’10” and have a 32” inseam also. I got the medium and have been very happy with it.
ReplyChris
4 years agoThat advice is worth its weight in gold, Joe. Much appreciated. It just validates Court’s opinion. When you’re dropping $4,500 on another bike, it’s nice to know that your decision is the right one. Thanks again.
John
4 years agoCourt –
Thanks so much for your excellent review. This site has helped me so much with my research on bikes. After your review and a test ride of multiple bikes I really was blown away by this particular model despite not loving the frame as much as some of their other models. I want to warn other readers though if you’re looking at getting the Specialized Como 5.0 you might want to look elsewhere based on availability of this e-bike. There’s no question all bike manufacturers have had challenges that were out of their control due to COVID like supply chain disruptions and an unforeseen surge in customer demand. But some manufacturers seem to be doing better than others.
I placed a deposit on a Specialized Turbo Como 5.0 back in October 2020 and while I’m not surprised that it’s still not available in late Feb 2021 I am bummed that they still have no visibility as to when it might be available. While that’s unfortunate – it’s still absolutely understandable. However, it something you should think about if you’re considering purchasing this ebike.
There is one other issue to be very wary of though from Specialized and that’s unexpected price hikes. Despite me placing an order for this bike and leaving a deposit back in October – Specialized recently raised the price of this bike by several hundred dollars and doesn’t honor the price at which you originally put down the deposit. So net / net they raised the price of a bike I ordered 5 months ago and still can’t tell me if / when it will come. To be frank, business practices like this have completely turned me off this brand despite the fact that I really liked the quality of the bike.
ReplyCourt
4 years agoWow, that’s pretty surprising to hear! I would be frustrated too, if I had put a preorder AND DEPOSIT to secure that product at that price… only to have the light-contract changed. I hope it’s not too much of a financial burden for you, John. Also, sorry for my delayed reply here, things have been busy for me too. I hope you can still enjoy the bike, and I hope Specialized can avoid this sort of behavior in the future, though I’m sure they are encountering many challenges with supply chain as you suggested.
ReplyJohn
4 years agoMy apologies I mistakenly left this review on the Vado page and not the Como page. Although I guess since my comment isn’t really about the ebike but the company – it fits here as well.
I should have done my research on the company prior to this transaction as the Better Business Bureau has a significant list of complaints against them and they are also not BBB accredited.
I am surprised though that a corporation with the massive amount of revenue they collect can’t do better for the customers.
ReplyCourt
4 years agoThanks for the insights, John. I don’t know what it’s like running a big company like specialized, but I do my best with the three person team supporting me here with EBR. I must say that I’ve had some challenges with Giant and Cannondale in the past, but feel that Trek is very good at communicating and supporting customers, in part because they work almost exclusively with Bosch. Specialized has teamed with Brose, which seems decent, and their SL motor comes from MAHLE, but both companies are newer to the space than Bosch. At the end of the day, I wish them well and hope that they can adapt to supply chain difficulties from 2020 and course correct with any misses for customers that might have happened.
ReplyThom
3 years agoHi Court, any chance you might be able to review the new 2022 Turbo Vado 5.0 soon? These have been redesigned and I’d love to hear what you think. They even have an IGH model which looks very interesting!
ReplyCourt
3 years agoHi Thom! I’m finishing up the Specialized Turbo Taro 5.0 EQ as I write this… will keep an eye on the Vados to try to cover an updated model too :)
ReplyDave
3 years agoHi Court! I’ve narrowed my choices for a new bike (to replace my ’19 Rad Rover) to the Gazelle Ultimate C380+ HMB, or the ’22 Specialized Vado 5.0 EQ with the Envolio and belt drive. Like Thom in the last post, I’d be really interested in your review, especially the Envolio/belt version. I have loved my Rover, my first e-bike, but it’s a monster and I just want something lighter, sleeker, tighter, without fat tires and with much higher level components. Pretty much sold on the Specialized if only because of the huge dealer network, otherwise the two bikes are very similar. Thanks!
ReplyCourt
3 years agoHi Dave! Yeah, it’s exciting that Specialized if starting to offer belt drive and Enviolo. I haven’t reviewed that setup for any of their previous ebikes, but my overall impression of the brand is very good. You might end up paying more than the Gazelle, but their Body Geometry touch points are awesome, the style is usually on point, I love their Mission Control App, and they do tend to have a good dealer network (although Gazelle is also very good). I think inventory is actually the biggest question, I’d try to pre-order and lock one in if you’re leaning that direction… especially to get the color and size that you want. I hope to review more of their bikes this year (as well as Gazelle, which I’ve been more up to speed on because they have a smaller lineup).
ReplyDave Thomas
3 years agoThanks Court. I talked with a dealer who caries both brands yesterday and I agree, I need to place an order now for the Vado. He said that Gazelle has a couple hundred bikes in a warehouse without any brakes, waiting on backordered parts. He offered to take some and install his own, or ship his to them, but no dice, liability issues. Weird times we’re living in.