Pedego 24″ Step-Thru Comfort Cruiser Review

Pedego 24 Step Thru Comfort Cruiser Electric Bike Review 1
Pedego 24 Step Thru Comfort Cruiser
Pedego 24 Step Thru Comfort Cruiser Hub Motor
Pedego 24 Step Thru Comfort Cruiser Removable Battery
Pedego 24 Step Thru Comfort Cruiser Chain Guard
Pedego 24 Step Thru Comfort Cruiser Disc Brakes
Pedego 24 Step Thru Comfort Cruiser Electric Bike Review 1
Pedego 24 Step Thru Comfort Cruiser
Pedego 24 Step Thru Comfort Cruiser Hub Motor
Pedego 24 Step Thru Comfort Cruiser Removable Battery
Pedego 24 Step Thru Comfort Cruiser Chain Guard
Pedego 24 Step Thru Comfort Cruiser Disc Brakes

Summary

  • A smaller step-through electric bike with 24" wheels for riders who are petite
  • Very powerful for its size, uses a 500 watt direct drive hub motor with three battery choices
  • Available in a variety of colors, durable, simple to operate, no pedal assist mode, rear heavy

Video Review

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Introduction

Make:

Pedego

Model:

24

Price:

$2,095 USD

Body Position:

Upright Relaxed

Suggested Use:

Neighborhood, Urban

Electric Bike Class:

Throttle on Demand (Class 2)
Learn more about Ebike classes

Warranty:

1 Year Components, 3 Year Battery

Availability:

United States, Canada, Mexico, Australia, New Zealand, Europe

Model Year:

2014

Bicycle Details

Total Weight:

59 lbs (26.76 kg)

Battery Weight:

8 lbs (3.62 kg) (Depending on Battery Size)

Motor Weight:

8 lbs (3.62 kg)

Frame Material:

6061 Aluminum Alloy

Frame Sizes:

14 in (35.56 cm)

Geometry Measurements:

(Wheelbase 42 in)

Frame Types:

Step-Thru

Frame Colors:

Black, Coral, Orange, Red

Attachment Points:

Bottle Cage Bosses on Downtube, Welded Rear Rack with Spring Latch

Gearing Details:

6 Speed 1x6 Shimano

Shifter Details:

Shimano SIS Index

Pedals:

Aluminum Alloy Platform

Headset:

Promax

Stem:

Promax

Handlebar:

24" Cruiser

Brake Details:

Avid BB7 Mechanical Disc Front with 160 mm Rotor, Dia-Compe Band Rear, Tektro Levers with Electronic Cutoff

Grips:

Padded

Saddle:

Comfort

Seat Post:

Quick Release

Tire Brand:

Kenda K-Rad Urban, 24" x 2.3"

Wheel Sizes:

24 in (60.96cm)

Tire Details:

White Wall for Improved Visibility

Tube Details:

Pre-Slimed

Accessories:

Aluminum Alloy Chain Guard, Bell Integrated Into Left Brake Lever, Rear Hub Lock, Single-Side Kickstand, Rear LED Light Built Into Battery, Optional Metal Fenders, Optional Kevlar-Lined Balloon Tires

Other:

Quick-Connect Modular Throttle and Motor Cables for Easy Repair or Replacement

Electronic Details

Motor Type:

Rear-Mounted Gearless Direct Drive Hub
Learn more about Ebike motors

Motor Nominal Output:

500 watts

Battery Brand:

Samsung

Battery Voltage:

48 volts (Optional 36)

Battery Amp Hours:

10 ah (Optional 15)

Battery Watt Hours:

480 wh (Optional 360 or 540)

Battery Chemistry:

Lithium-ion

Charge Time:

4.5 hours

Estimated Min Range:

30 miles (48 km)

Estimated Max Range:

50 miles (80 km)

Display Type:

Three LED (Red, Yellow, Green)

Readouts:

Voltage Level (Remaining Battery Capacity)

Drive Mode:

Twist Throttle (Half Twist on Right Bar)

Top Speed:

20 mph (32 kph)

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Written Review

Pedego is a pioneer in the electric bike space, especially in the United States where it has been building custom cruiser style ebikes since 2009. The Comfort Cruiser hasn’t changed much over the years; it’s simple, durable and powerful. It has become one of the most popular models for electric bike tours for all of these reasons and now the 24″ version takes it one step further, making it accessible to smaller sized riders. This bike leverages all of the same drive systems used on the full sized cruisers, giving it plenty of power and climbing ability, but sits lower to the ground thanks to its 24″ wheels. The frame is shorter in length and the step-through configuration makes mounting and standing on this bike much easier for people of shorter stature. For this reason it’s popular with female riders and just like the larger versions, it’s available in an assortment of fun colors.

Powering this little cruiser is a rather large 500 watt direct drive (gearless) rear hub motor. It’s smooth, quiet and very tough with no gears inside to create noise or friction. This means it has to be a bit larger to achieve the same power however and it is a rather heavy design. One of the downsides of this bike is that both the motor and battery are mounted in the rear. When you combine this weight distribution with the lack of a top tube it makes transporting the bike with some traditional car racks a bit tricky.

Thankfully, the rear mounted battery pack is removable. This makes it easier to charge when commuting from one destination to another. To really care for the pack it’s best to store it away from extreme temperatures and that’s much easier thanks to it’s portability. The battery design has been updated from the first generation model and now has an integrated LED light for safety. It comes in three sizes with a 36 volt 10 or 15 amp hour for extended range or a 48 volt 10 amp hour for increased power. If you plan to transport more than 180 pounds the stronger 48v pack might be worth considering.

The rear rack where the battery mates with the frame has also been updated and now fully encloses the battery shell, protecting it and adding more color and overall strength to the bike design. It has a spring loaded latch on top and works well with bags or panniers though it does use larger gauge tubing that may not fit all traditional options. I’ve had good luck with the BASIL Elements pack which uses strapping to secure instead of plastic clips. When this bag is slung over the rear rack it conceals the battery and almost makes it look like a normal bicycle.

Using this bike is a cinch, just insert the key, press a button on the underside of the battery pack, press the red button near the throttle, twist the throttle and your off! Three LED lights show your approximate battery capacity going from green to yellow and then red as it begins to run low. It’s an intuitive design and one that doesn’t become distracting when riding. It also means you don’t have to pedal at all to make the bike go and this could be convenient if you’re wearing heeled shoes. Just keep in mind that there is no LCD screen with speed, distance or precise battery level and that there is no pedal assist option (which would help extend range and free up your hand). This cruiser bike is more about scootering around in a relaxed seating position versus actively pedaling over long distances.

Pedego is known for their friendly dealer network, great warranty support, fun color options and relaxed cruiser designs. The 24″ Step-Thru Comfort Cruiser might enable someone who struggles with hills and wind or feels left behind by their friends or significant other to get back into the game and keep up. It’s plenty powerful and now more convenient and durable than ever with the battery updates. It’s not the lightest weight ebike out there but it rides solid and is worth considering if you’re feeling intimidated by full sized ebikes. If you’re looking for a more active experience however, consider the Easy Motion Neo Jet with includes pedal assist and a more forward leaning body position.

Pros:

  • Shorter frame with low-step design is easier to mount and handle for petite riders
  • Large balloon tires absorb shock when riding to add comfort, can upgrade to kevlar lining, all come pre-Slimed
  • Platform pedals are stiff, wide and grippy for a stable ride in wet or dry conditions
  • Saddle is wide and soft, include rubber bumpers for added support, matching padded grips
  • Rear rack design surrounds battery pack for added protection, includes a sprung latch for quick storage
  • Battery pack is removable for convenient charging on or off the bike, features built in LED rear light
  • Battery locks to frame for security, key must be left in when riding the bike
  • Available in multiple color options, wires are integrated into the frame for improved aesthetics
  • Simple to operate: turn battery on, press power button on throttle, twist and go
  • Includes threaded holes on the downtube for adding a water bottle cage

Cons:

  • Chain guard can get bent easily if stepped on or kicked, works well but a little fragile
  • Basic control console does not show speed, range or precise battery capacity
  • No pedal assist mode, only included one disc brake (in the front) rear uses a weaker band brake
  • Heavier than most electric bikes, challenging to transport given length (removable battery helps)

Resources:

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Comments (8) YouTube Comments

Dan
5 years ago

Courte,

A 5 out of 5 rating for a heavy, high center-o-gravity, cruiser? Really?

Your reviews are very enjoyable, good to be mostly positive, fun. But the rating system is becoming a yes/no, go/no-go, up/down system. Either you liketh ebike and they get a 4-5, or you don’t.

That’s cool and enough in many ways. It keeps you on good terms with the community.

However, I woul dlike to see some differentiation with performance. Still give an overall yes/no, buy or not buy, but set up maybe 10 categories and grade the bike 0-10, and get a summary number from 0-100. That give people some margin to compare. Different performance ideas can be the handling or ride – on/off road, acceleration, ie power, accesories like bottle holder/lights, elec display…you name it. Just an idea to get more interest.

Then you get to review those bikes AGAIN with a new focus.

Dan

  Reply
Court
5 years ago

Appreciate the feedback Dan! You’re completely right that the rating has become somewhat broad. This bike got a 5 because there are very few smaller bikes specifically for short people that offer good quality and strong customer support. With the current rating system it’s hard to differentiate between categories of performance but it’s something I’d like to do in the future :)

  Reply
Julia Crone
5 years ago

I am only 5’2” and 110 lbs. I need an ebike for daily commute to work with a round trip of less than 6 miles but with very steep hills. I fell in love with the Pedego Step-Thru City Commuter. It seems to fit all my needs but probably it is too big for me? The alternative is the Pedego 24″ Step-Thru Comfort Cruiser but it has no pedal assist. So I end up with the eProdigy Banff… However, is the quality as good as the Pedego? In direct comparison which one would you recommend? Are there other options? My priority is very good quality, comfort and safety, as well as a classic design. Thank you.

  Reply
Court
5 years ago

Great question Julia, I love the ride quality, durability and customer support that all Pedego ebikes offer and while it’s a bummer that the 24″ cruiser doesn’t offer assist it’s still a great choice. The eProdigy Banff is solid but noisier and not as satisfying to ride with the more basic mid-drive system (in my opinion). There are other great mid-drive offerings out there but most come in larger frame sizes. If you want the highest quality and are willing to pay a bit more I’d suggest checking out the Kalkhoff ebikes that come in lots of different sizes and have excellent mid-drives that are quieter, more efficient and smarter so they don’t grind gears and stuff.

  Reply
Cheryl Gilliam
5 years ago

If I am 5’4″ and weigh 120, and have a bad back, should I get a 24″ Pedego Comfort Criuiser or the standard one? Also, since there is no pedal assist, should I opt for the 48v 15ah battery instead of the 36v 15ah? Thanks!

  Reply
Court
5 years ago

Hi Cheryl! I think you’re right in between sizes. The 24″ wheels will make the bike lower, provide mechanical leverage to the motor (for more power) and I think the frame will also be a touch lighter. That said, you might feel a bit more cozy on this bike vs. the standard full sized step-thru model. In my experience riding these bikes, it has felt like Pedego tends to ride large so I guess leaning more towards the 24″ could be good if you want that nice upright feel for your back. regarding motor size choices, I think you’d be fine with 36 volt 10 or 15 ah (the amp hours just let you go further) given your light weight of ~120. If you plan on hauling a lot or really want to feel the power then the 48 volt could be a nice upgrade (also if you have a lot of hills). A standard 36 volt system will be fine even without pedal assist (you can still pedal along to help the motor at times and just modulate the power output using the variable speed twist throttle yourself). I hope this helps! These are just my opinions but I think the 24″ with 36v would be great. If you’re really concerned about your back, there are some other small ebikes with suspension to consider including the BESV Panther, EG Vienna and A2B Octave (or older A2B Metro). I also have some back and neck issues and have found that suspension makes a huge difference. I’ve owned and rented Pedego bikes (and tried them all for the reviews) and despite the large balloon tires, they can still be a little jarring. The long cruiser handlebar and comfort saddle really help and as long as the surfaces are smooth you should be alright :)

  Reply
Claire
4 years ago

I’m considering one of these as a commuter. I’m 5’4″, and prefer an upright riding position. I will be commuting short distances around the city with a child seat on the front (and sometimes a few groceries). I’m intending to ride in all weathers, and so I want a bike that is going to be reliable and withstand the rain. Do you think this bike is suitable?

  Reply
Court
4 years ago

Hi Claire! This could be an excellent option given the smaller wheels and low-step frame. Pedego has actually expanded these “mini” designs and now offers a miniature City Commuter as well which comes with fenders and offers a more upright seating position with tighter bars. Check out my review here and note that I was using the full sized version but do mention the mini-Commuter :)

  Reply

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