Rad Power Bikes RadMini 4 Review

Rad Power Bikes Radmini 4 Electric Bike Review
Rad Power Bikes Radmini 4
Rad Power Bikes Radmini 4 48 Volt 14 Amp Hour Battery Pack
Rad Power Bikes Radmini 4 Bafang Geared Hub Motor 750 Watt 80 Newton Meters Torque
Rad Power Bikes Radmini 4 Handlebar Ergonomic Grips Twist Throttle And Shifters
Rad Power Bikes Radmini 4 Large King Meter Lcd Display Panel Console With Usb Charging
Rad Power Bikes Radmini 4 Suspension Fork With Lockout New Led Headlight Light Ring
Rad Power Bikes Radmini 4 180mm Tektro Aries Mechanical Disc Brakes
Rad Power Bikes Radmini 4 Folded
Rad Power Bikes Radmini 4 Rear Kickstand Optional Rear Rack
Rad Power Bikes Radmini 4 Velo Plush Saddle With Handle Large Seat Clamp Lever
Rad Power Bikes Radmini 4 Alloy Chainring Guide Large Metal Folding Pedals
Rad Power Bikes Radmini 4 Controller Box Fodling Support Arm At Bottom Bracket
Rad Power Bikes Radmini 4 Large Plastic Fenders Rear Light With Flashing Mode
Rad Power Bikes Radmini 4 Steel Derailleur Guard Shimano Altus Derailleur
Rad Power Bikes Radmini 4 Folding Fat Tire Electric Bike
Rad Power Bikes Radmini 4 Battery Charger Tool Kit And Instructions Manual
Rad Power Bikes Radmini 4 Battery Pack Led Readout And Key Port
Rad Power Bikes Radmini 4 Battery Pack Side
Rad Power Bikes Radmini 4 Bottom Of Battery Pack
Rad Power Bikes Radmini 4 Battery Pack Details Sticker 48v 14ah
Rad Power Bikes Radmini 4 Rad Mobile Service Van With Box
Rad Power Bikes Radmini 4 Stock High Step Black
Rad Power Bikes Radmini 4 Electric Bike Review
Rad Power Bikes Radmini 4
Rad Power Bikes Radmini 4 48 Volt 14 Amp Hour Battery Pack
Rad Power Bikes Radmini 4 Bafang Geared Hub Motor 750 Watt 80 Newton Meters Torque
Rad Power Bikes Radmini 4 Handlebar Ergonomic Grips Twist Throttle And Shifters
Rad Power Bikes Radmini 4 Large King Meter Lcd Display Panel Console With Usb Charging
Rad Power Bikes Radmini 4 Suspension Fork With Lockout New Led Headlight Light Ring
Rad Power Bikes Radmini 4 180mm Tektro Aries Mechanical Disc Brakes
Rad Power Bikes Radmini 4 Folded
Rad Power Bikes Radmini 4 Rear Kickstand Optional Rear Rack
Rad Power Bikes Radmini 4 Velo Plush Saddle With Handle Large Seat Clamp Lever
Rad Power Bikes Radmini 4 Alloy Chainring Guide Large Metal Folding Pedals
Rad Power Bikes Radmini 4 Controller Box Fodling Support Arm At Bottom Bracket
Rad Power Bikes Radmini 4 Large Plastic Fenders Rear Light With Flashing Mode
Rad Power Bikes Radmini 4 Steel Derailleur Guard Shimano Altus Derailleur
Rad Power Bikes Radmini 4 Folding Fat Tire Electric Bike
Rad Power Bikes Radmini 4 Battery Charger Tool Kit And Instructions Manual
Rad Power Bikes Radmini 4 Battery Pack Led Readout And Key Port
Rad Power Bikes Radmini 4 Battery Pack Side
Rad Power Bikes Radmini 4 Bottom Of Battery Pack
Rad Power Bikes Radmini 4 Battery Pack Details Sticker 48v 14ah
Rad Power Bikes Radmini 4 Rad Mobile Service Van With Box
Rad Power Bikes Radmini 4 Stock High Step Black

Summary

  • The high-step version of Rad's folding, fat tire, off-road capable, compact electric bike. Custom 3.3" wide tires have reflective sidewalls, puncture resistant lining, and all-terrain checkerboard tread. This is the fourth generation RadMini, and it comes standard with wide plastic fenders, integrated lights, and a spring suspension fork with preload adjust and lockout
  • Only available in one frame size and one color, but the handlebar and seat height are adjustable so it can accommodate a wide range of body types. The folding joint is fairly narrow, so you won't bump your knee, but there are no bottle cage bosses. The frame feels very solid and doesn't suffer from frame flex, it's lighter than the RadMini Step-Thru at 68lbs vs. 69lbs
  • Large 180mm disc brake rotors provide excellent stopping power and control, both brake levers activate the rear light for safety and cut power to the motor. RAD optimized 750 watt Bafang planetary geared hub motor feels powerful but smooth, you can adjust the top speed down from 20mph in the settings menu. Large aluminum alloy folding pedals feel solid, alloy chainring guide keep your pants clean while reducing chain drops
  • Wide 11 to 34 tooth gearing makes it easy to pedal up steep hills and comfortable to maintain ~20mph top assisted speeds without feeling outpaced, large thumb shifter is intuitive but a little difficult to reach compared to triggers. The new twist throttle design feels good and overrides pedal assist at all levels for easy starts and extra power when needed. Full sized 1 amp USB charging port below display, excellent kickstand placement, large selection of racks and accessories that are cross-compatible with other RPB models

Video Review

Introduction

Make:

Rad Power Bikes

Model:

RadMini 4

Price:

$1,799

Body Position:

Upright

Suggested Use:

Travel, Neighborhood, Trail, Sand and Snow

Electric Bike Class:

Throttle on Demand (Class 2)
Learn more about Ebike classes

Warranty:

1 Year Comprehensive

Availability:

United States, Canada

Model Year:

2020

Bicycle Details

Total Weight:

68.3 lbs (30.98 kg)

Battery Weight:

7.7 lbs (3.49 kg)

Motor Weight:

8.7 lbs (3.94 kg)

Frame Material:

6061 Aluminum Alloy

Frame Sizes:

16 in (40.64 cm)

Geometry Measurements:

16.5" Seat Tube Length, 18" Reach, 28" Stand Over Height, 32.5" Minimum Saddle Height, 27.5" Width, 68" Length, 45" Wheelbase, Folded: 28" x 22" x 41"

Frame Types:

Mid-Step, Folding

Frame Colors:

Satin Black with Gray and Orange Accents

Frame Fork Details:

RST Spring Suspension, 60mm Travel, Compression Adjust with Lockout, Preload Adjust, 32mm Stanchions, 135mm Hub Spacing, 9mm Axle with Release Skewer Skewer

Frame Rear Details:

175mm Hub Spacing, 12mm Threaded Slotted Axle, 18mm Nuts

Attachment Points:

Fender Mounts, Front Rack Mounts, Rear Rack Mounts

Gearing Details:

7 Speed 1x7 Shimano Altus Derailleur, DNP Nickel Plated 11-34 Tooth Freewheel

Shifter Details:

Shimano SIS Index Thumb Shifter on Right

Cranks:

Aluminum Alloy, 170mm Length, 48 Tooth Chainring with Prowheel Ounce Alloy Guide

Pedals:

Wellgo P256 Aluminum Alloy Folding Platform with Reflectors, CrMo Axle, Black

Headset:

Semi-Integrated, Sealed Cartridge, 1-1/8" Straight

Stem:

Aluminum Alloy, Folding Telescoping Height Base 9" to 12", 50mm Length, 30º Angle, 15mm Rise, 31.8mm Clamp

Handlebar:

Aluminum Alloy, Low-Rise, 640mm Length

Brake Details:

Tektro Aries Mechanical Disc with 180mm Rotors, Four-Finger Tektro Levers with Rubberized Edges and Bell on Left and Motor Inhibitors with Brake Light Activation

Grips:

Ergonomic, Stitched Imitation Leather, Black

Saddle:

Velo Plush with Lifting Handle, Black

Seat Post:

Promax, Aluminum Alloy, Single Bolt Clamp

Seat Post Length:

350 mm

Seat Post Diameter:

27.2 mm

Rims:

Aluminum Alloy, Double Wall, 80mm Width, 36 Hole

Spokes:

Stainless Steel, 12 Gauge, Black with Nipples

Tire Brand:

Kenda x Rad Power Bikes K-Rad, 20" x 3.3" (84-406)

Wheel Sizes:

20 in (50.8cm)

Tire Details:

5 to 30 PSI, 0.4 to 2.1 BAR, 30 TPI, Reflective Sidewall Stripe, K-Shield Puncture Resistant Casing

Tube Details:

Schrader Valve

Accessories:

Rear-Mount Adjustable Kickstand, Steel Derailleur Guard, Rad Power Bikes Integrated LED Front Light (Outer Light Ring, Focused Beam, Aluminum Alloy Heat Sink, 80 Lumens), Integrated Spanninga Solo LED Rear Light (Solid, Flashing, Brake Activation, 1 LED), Neoprene Slap Guard, Plastic Fenders (110mm Width), Optional Bolt-On Rear Rack with Yepp! Window, Optional Front Rack, Optional Small Basket, Optional Large Basket, Optional Platform, Optional Small Pannier, Optional SR Suntour NCX Seat Post Suspension, Optional RAM Torque Handlebar Phone Mount X, Optional Small Basket Bag, Optional Large Basket Bag, Optional Small Insulated Delivery Bag, Optional Large Insulated Delivery Bag, Optional Yepp! Maxi Child Seat, Optional ABUS Bordo 6100/90 Folding Lock

Other:

Locking Removable Seat Tube-Mounted Battery Pack, 1.1lb 2 Amp Charger, Fully Potted Motor Controller, Stainless Steel Torque Arm, 275lb Maximum Weight Rating, Adjustable Top Speed (12km/h - 32km/h), Adjustable LCD Brightness, Adjustable Wheel Size

Electronic Details

Motor Brand:

Bafang, RadMini Specific

Motor Type:

Rear-Mounted Geared Hub
Learn more about Ebike motors

Motor Nominal Output:

750 watts

Motor Torque:

80 Newton meters

Battery Brand:

Samsung 18650 35E 3500mAH 13S4P Configuration

Battery Voltage:

48 volts

Battery Amp Hours:

14 ah

Battery Watt Hours:

672 wh

Battery Chemistry:

Lithium NCA (LiNiCoAlO2)

Charge Time:

6 hours

Estimated Min Range:

25 miles (40 km)

Estimated Max Range:

45 miles (72 km)

Display Type:

Rad Power Bikes Branded King Meter SWLCD, Fixed, Adjustable-Angle, Backlit, Grayscale 2.75" LCD, Integrated 5 Volt 1 Amp USB Type-A Port Below Display

Readouts:

Battery Indicator (5 Bars), Trip Meter, Odometer, Current Speed, Average Speed, Max Speed, Pedal Assist Level (0-5 as Eco, Std, Power, Speed), Light Icon, Motor Power Watts

Display Accessories:

Independent Control Pad on Left, Buttons: Up, Mode, Down, (Lights: Hold Up and Mode, Cycle Readouts: Press Mode or Hold Up, Settings: Hold Up and Down, Walk Mode: Hold Down)

Drive Mode:

Cadence Sensing Pedal Assist, Twist Throttle (12-Magnet Cadence Sensor)

Top Speed:

20 mph (32 kph)


Written Review

To run the forums, host the website, and travel, I charge a universal service fee for my reviews. This in-depth review was sponsored by Rad Power Bikes. My goal is to be transparent and unbiased with you, this video and writeup are not meant to be an endorsement of RPB products. I welcome your corrections, additions, and feedback in the comments below and the Rad Power Bikes electric bike forums.

Observations:

  • Starting in 2020, customers in some major cities including Austin, Seattle, Sacramento, and Vancouver Canada can pay $149 to have the Rad Mobile Service van deliver, assemble, and provide maintenance support for bikes. They’re also offering demo rides and post-purchase service, including warranty work. I got to see the van and interact with some of the Austin team members, and was impressed with this unique service that blends the predominantly online presence of Rad with a local shop feel
  • This is the 4th generation RadMini! All of the kinks have been worked out, but some of the hardware components are decidedly mid-tier to keep the price down… those include the non-locking grips, square tapered spindle, spring suspension fork with 9mm quick release vs. thru-axle, Shimano Altus derailleur, and freewheel vs. cassette. This bike also comes in a more approachable step-thru version, which only comes in white but offers bottle cage bosses (unlike the high-step)
  • Rad Power Bikes introduced a new metallic head tube badge, updated headlight with LED light ring and focused beam, and smoother twist throttle that foregoes an on/off toggle switch seen on previous generations. The RadMini models moved from 20″ x 4.5″ smooth tires to slightly narrower 20″ x 3.3″ studded tires for all-terrain use. The reps I spoke with explained that the new tires are more versatile and nimble, and that the new throttle is more reliable and tends to be less confusing for riders who would occasionally turn off the original throttle by accident, and then become concerned

Pros:

  • Rad Power Bikes custom engineers their frames and puts a lot of attention into the details of which components are used… even going so far as to co-brand them with parter companies like King-Meter for the LCD display, Bafang for the hub motor, and Kenda for the tires. Note the longer seat post binder lever that Rad uses, it’s much easier to unlock and then tighten without straining fingers vs. a traditional shorter binder… though it does add a little extra weight
  • Rad Power Bikes really nails it with the integrated lights because they run off of the main battery, have quick disconnect points for easy replacement if damaged, and the rear light has a blinking mode as well as a bright braking mode! They’re far ahead of other similar priced products… even some higher priced ebikes!
  • Excellent headlight upgrade here, you get a bright 80 lumen beam that is focused for spotting the path, and a secondary LED ring that keeps you visible from the sides. There’s even an aluminum alloy heat sink built into the top of the headlight housing to dissipate heat! At first, I thought that it was just for show, but it’s actually metal and mates directly with the internal LED housing
  • By default, the new RadMini models come with durable plastic fenders. They’re wide enough to keep you dry (as I tested in the video review above), and they are lightweight and durable… without producing a lot of noise. I really appreciate that the company designed a rear light riser, to help boost it up above the rear fender! Furthermore, if you purchase the optional rear rack, there’s an extender cable so the light fits further back. It’s protected by the rack tubing but isn’t blocked from the sides… excellent placement
  • Overall, this ebike is very comfortable and capable. The 3.3″ wide fat tires offer a 5 to 30 PSI range and have puncture resistant casing. I’ve tested them in soft sand and mud during a trip to Mexico, after lowering the pressure to ~5 PSI, and they worked pretty well, though not as well as the full sized fat tires which are 4″ and have a larger contact patch due to the wider diameter of the wheel.
  • The adjustable height stem and low-rise handlebar on this bike are sturdy and capable, they don’t require riders to reach or lean so far forward, which I find to be more comfortable. The spring suspension fork offers enough travel and adjustment to reduce wrist, arm, shoulder, and back pain, and the bike gets even more comfortable if you purchase the optional suspension seat post
  • Matching faux-leather ergonomic grips and saddle look great and provide good comfort. I’ve tested a bunch of seats, and this one is soft enough, but not so wide that it will chaff your inner thighs when pedaling. It also has a handle built into the back for easier folding and lifting of the bike
  • I really like the bell that’s built into the left brake lever, it’s compact and stays more protected when folding while keeping the handlebars clean, but works reliably and produces a friendly chime. I also like the rubberized brake levers, which don’t get as cold or feel as sharp as all-metal
  • Some folding bikes skip the bungee cord, magnet, or a Velcro strap to keep them from coming unfolded but the RadMini does not, it comes with a Velcro strap! You could still use your own bungee cords or get an adjustable one like this to keep the frame extra secure when transporting in a car, boat, plane, RV, etc. I often place a towel or t-shirt between the frame components when folding and transporting, to reduce scratches and chips. Some owners have purchased large plastic tubs and posted about it in the forums here
  • I like that Rad Power Bikes is using the same battery pack for all of their models now. This means you can purchase a few bikes and easily swap the packs around if you forget to charge, or decide to take two packs along for an extended adventure! The battery itself uses high-quality Samsung lithium-ion cells, is warrantied for a year, and is cheaper to replace because it doesn’t contain the bike controller. You can charge this pack on or off the bike frame, and it has three key positions for unlocked, locked to frame but powered off, and locked to frame powered-on. This helps you to deter tampering without having to take the battery pack off. For best results, store the battery in a cool, dry location. Extreme heat can damage the cells and extreme cold will stunt them and limit your range temporarily
  • Note the stainless steel torque arm on the rear left dropout that reinforces frame strength! This will keep the motor axle from chewing into the softer aluminum alloy dropout over time, which is important for such a high-powered hub motor
  • Many folding electric bikes can feel flexy if you’ve got a heavier load or cargo, especially with the big heavy fat tires, but this frame uses two main tubes and a reinforcement gusset near at the seat tube to offer 275lbs of max load capacity, and it doesn’t flex very much or suffer from speed wobble
  • Decent weight distribution here, notice how low and centered the battery is on the bike frame, this improves stability and frees up the rear for adding a rack and cargo. Note that the step-thru RadMini moves the battery further forward by placing it in front of the seat tube
  • Both of the frame folding points (at the center of the frame and on the stem) have a locking mechanism for safety when riding, this way, they won’t come completely unfolded if the clamp becomes loose
  • The planetary geared hub motor offers great power for starting, navigating soft terrain, and climbing. Although it ramps up steady and smooth vs. zippy, it’s still very capable and pushing the 750 watt max limit for North American electric bicycles. You get 80 newton meters of torque, which is also at the higher end of what’s available in the legal Class 1 and Class 2 system (meaning you can ride without a license and enjoy on more trails and parks)
  • The geared hub motor is zippy and powerful, more so than the RadWagon and RadCity models, which use a gearless hub motor. The geared motor doesn’t offer regeneration and it does produce some more noise, but it’s torquey enough to power through snow and soft sand if you lower the tire PSI to the 5-10 range. Geared motors also freewheel without introducing magnetic drag, so they can pedal more easily if the motor is turned off or if you try to exceed 20mph by pedaling extra hard
  • I love the sturdy aluminum alloy folding Wellgo platform pedals (most folding ebikes use plastic that flexes), the durable alloy chain guide, and the steel derailleur guard because it means you won’t slip off as easily, won’t have the chain bouncing off, and can protect the sensitive shifter parts and motor power cable from getting bent or snagged if the bike tips, is parked at a crowded rack, or gets tossed around in shipping or when folded during transport and storage
  • In addition to the standard fenders, bottle cage mounts, and rear rack bosses, this e-bike offers sturdy front rack mounts! Rad sells a bunch of accessories that all work well together on this and other models, they’re interchangeable with some baskets even working on the front platform. I especially like the insulated bags, waterproof panniers, and child seat options
  • I love that the LCD display panel is fairly large, has adjustable backlight brightness, and offers a full size USB charging port built into the bottom (providing 5 volts and a full 1 amp of power). This is very convenient if you are using the optional phone mount for GPS and need a bit of extra juice for your smartphone on long rides
  • For me, the three-button control pad that’s mounted near the left grip is easy to reach and simple to use. You press up or down to raise or lower assist, you press mode to cycle odometer and trip meter, you hold up to cycle current speed, average speed, and max speed, and you can hold up and mode simultaneously to activate the lights or hold down to activate walk mode. Walk mode is especially useful if you’ve got the bike loaded up with gear or a child seat and just want to play it safe without over-exerting yourself up a hill or through a technical section of terrain. Hold up and down simultaneously to get into the settings menu and adjust wheel size, top speed, and backlight brightness
  • The RadMini models use a high-resolution 12-magnet cadence sensors, which makes starting and stopping more predictable. I love that they also included motor inhibitors on both brake levers (which also activates bright mode on the rear light!) It seems like they really dialed in the controller settings too, because the motor is smooth and predictable when starting vs. delayed or jerky
  • The throttle setup on all of the Rad Power Bikes is perfect, in my opinion. It provides you with full power, anytime the bike is turned on. This means that you can zip around without pedaling in assist level zero, without worrying that you might accidentally activate assist by moving the cranks as you get on and off. It also means that you can override assist levels 1-4 with full power to climb a hill or catch up with friends… all without clicking buttons or looking down, just twist and it goes! For people who don’t want a throttle, there’s a quick disconnect cable located near the handlebar that’s easy to access, and doing this will convert the bike to Class 1, which is legal on more mountain bike trails
  • The kickstand is adjustable, has a wide platform at the bottom to keep it from sinking in to soft terrain, and it works well if you’re loading the bike with gear. Note that the kickstand is positioned far enough back that it won’t cause pedal lock when backing the bike out, or cause heel strikes when pedaling
  • I love that the optional front rack is frame-mounted so it won’t interfere with steering or tip the bike sideways when parked like fork mounted racks… but it does change how the headlight is mounted, and fixes it straight vs. turning as the bike turns
  • Both wheels are built with thicker 12 gauge spokes for increased durability and weight capacity support. I appreciate that Rad chose to paint the spokes black on the Mini models to blend in with the rims and hubs. Note that the official max weight rating on both RadMini and RadMini Step-Thru is 275 pounds (~125 kilograms)
  • Great drivetrain on this ebike, Rad has chosen an 11 to 34 tooth freewheel over the conventional 14 to 28 tooth design. This provides a wider range of pedal options for easier climbing and more comfortable high-speed riding. The cogs are nickel coated, which makes them rust resistant and a lot smoother to shift. The Shimano Altus derailleur is lighter and more reliable than Tourney, but not quite as good as the Acera used on full sized Rad models like RadRover and RadCity
  • The battery slide rack uses three bolts to attach to the frame. Some of the really cheap ebikes use a mount that only has two bolts. I have found that the batteries don’t rattle much when navigating bumpy terrain, and I haven’t ever seen one come loose
  • I think the standard free shipping is a great option, and Rad Power Bikes has updated their box to include some fun artistic graphics. Note the plastic handles built into the sides of the cardboard box for easy lifting and dragging (I suggest asking a friend to help you move the box safely, because these are heavy machines)
  • It’s cool that Rad Power Bikes has expanded to Canada in recent years. They specced their motor down from 750 watts to 500 watts in order to comply with local regulations. Both countries offer free shipping and Rad has offices in both locations, including shops and mobile delivery service vehicles that provide assembly and test ride options

Cons:

  • The RadMini 4 only comes in one frame size, but the steering tube and seat post can telescope up for taller riders, the frame only comes in black for the high-step model, but white is available if you opt for the step-thru. Note that the step-thru version of the RadMini is about the same size but has a lower stand-over height and includes bottle cage bosses on the downtube
  • The battery and controller box are mounted externally, which isn’t as fancy or beautiful as some competing products with internal batteries and controllers… still, that keeps replacement battery packs down in price and reduces the heat surrounding the battery, which extends its life. The cables aren’t internally routed, as they are on the RadMini Step-Thru, but they won’t get pinched as easily when folding/unfolding the frame. Since the battery, controller, and cables are all black, they match the black frame on the standard RadMini and blend in pretty well in my opinion
  • Because the battery pack slides down and mounts behind the seat tube, you’ll probably have to loosen and raise the seat post and saddle anytime you want to take it off of the bike, this is not always the case for the full sized RadRover and RadCity models
  • Keep an eye on the front cables when the stem is fully extended or folding and twisting the handlebar because this could pull on the some of the cables and loosen them or even cause disconnections
  • The display is large and easy to read but not removable, so it could take extra weather wear and possibly get scratched at a bike rack. I appreciate that it’s well protected by the mid-rise handlebar, and that the electronics on the bike can be completely disabled by turning the key to the locked-off position (between locked-on and unlocked).
  • I love that you can enter into the display settings area and adjust units by holding the up and down buttons, but I wish there was more feedback about range and remaining battery capacity, it only shows five bars which relay 20% steps vs. 10 bars or a full 100% readout
  • The battery charger is fairly compact and lightweight, RAD says it’s reliable and works between all models, but it would be nice to have a faster charger given the higher capacity 672 watt hour battery pack… it’s another part that will be less expensive to replace, because it’s more basic, but they say it’s very reliable
  • Despite its compact size, the RadMini is a fairly heavy folding electric bike… most fat-tire models are! It’s slightly lighter than the step-thru version (68lbs vs. 69lbs) because that one uses a thicker main tube and more reinforcement gussets and welds. Anyway, I feel that they could reduce some of the weight on both models, without compromising frame integrity, by using punched-out rims instead of the solid ones we see here
  • Rad Power Bikes has been using the large Shimano SIS index shifters since the beginning, and they aren’t my favorite. You have to reach up with your thumb to press the main paddle to get to lower gears, and that can require a bit of hand flexibility and even looking down for a moment. I much prefer smaller trigger shifters, but I don’t think those will fit with the twist throttle housing, and they might not be as simple and intuitive for some riders… so I see why they stick with them, and they do work fairly well if you’re wearing thick gloves
  • The 180mm mechanical disc brakes worked well during my ride test, especially with the smaller 20″ wheels, but I definitely prefer hydraulic brakes because the levers are easier to pull and can be reach-adjusted for extra small or large hands. This is one part on the bike that seems to be a compromise in order to keep the price lower and the folks at Rad told me that mechanical brakes are easier for people to work on themselves verses needing help from a shop
  • It’s great to have suspension, and I feel that Rad Power Bikes chose the best option they could for the price here, offering lockout and preload adjust. Ultimately, it’s still a pretty basic spring fork that adds a lot of weight to the frame vs. an air fork. In short, I’m glad that these mini folding fat bikes include a suspension fork, compared to the 2016 and 2017 first-generation RadMinis which used a rigid steel fork
  • Earlier RadMini products shipped with the rear rack included and it was paint matched (black or white) but starting in 2019 you had to pay $80 extra for it… at least they now include fenders stock, and the racks come in black or bright orange (as shown in the photographs of the RadMini Step-Thru). Note that the same racks work for both high-step and step-thru models)
  • Minor considerations here, the headlight is mounted to the lower portion of the suspension fork and will bounce up when you encounter large bumps. This would not happen if it was mounted to the stem or handlebars… and it would be much higher and more visible there as well (but possibly prone to damage when folding/transporting). If you opt for a front tray rack, the headlight will have to be moved onto the base of the tray because otherwise it will collide and get blocked by the rack. The thing is, the light isn’t as adjustable when it’s mounted below the optional front tray rack, and it no longer points where you steer when it’s mounted there
  • Rad Power Bikes sells mostly online, which means that there’s some extra hassle unboxing and preparing the bike for riding, however they have partnered with some mobile bike repair services and now have their own vans offering a $149 setup, keep in mind that the folding models are the easiest ones to get going if you do it yourself

Useful Resources:

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  • MSRP: $1,899
  • MODEL YEAR: 2020, 2021

The fully accessorized version of the RadRunner electric bike. This is a compact utility ebike with unique 20" x 3.3" fat tires and adjustable suspension fork (compression, lockout, rebound). Comes stock with extended seat and flip-down pegs for a passenger, as well as extra wide fenders and an upgraded 500 lumen headlight. Also compatible with the standard racks, bags, and Yepp! child seat.. Integrated lights, including a blinking rear light that goes bright when the brakes are pulled,…...

Rad Power Bikes RadRunner 2 Review

  • MSRP: $1,499
  • MODEL YEAR: 2022

A flexible, approachable, and affordable electric utility bike. Capable of handling up to 300lbs, including a child seat or passenger on the rear rack! Custom sized 20" x 3.3" tires provide stability, comfort, off-road traction, and safety with reflective stripes and puncture protection. Only one frame size, but the extra long 390mm seat post and adjustable handlebar provide lots of fit options.. Available in two colors, internal cable routing looks clean and reduces snags, motor power cable…...

Rad Power Bikes RadWagon 4 Review

  • MSRP: $1,999
  • MODEL YEAR: 2020

An affordable but refined electric cargo bike with custom 22" x 3.0" tires that improve stability and comfort while still keeping the cargo holds low and easy to load. Approachable but stiff mid-step frame comes in three beautiful colors. Reflective tires and quality integrated lights help keep you visible and safe. Powerful fat-bike rated 80nm geared hub motor provides excellent power for starting, hauling gear or…...

Rad Power Bikes RadExpand 5 Review

  • MSRP: $1,599
  • MODEL YEAR: 2022

An affordable folding electric bike with powerful geared hub motor, high capacity 48 volt battery pack, integrated lights with bright braking activation, custom plastic fenders, and a sturdy rear rack all included! Optional front tray, baskets, panniers, suspension seat post, child seat, mobile delivery service, and more.. Sturdy reinforced step-thru frame is approachable, offers a highly adjustable handlebar, and is available in…...

Rad Power Bikes RadTrike 1 Review

  • MSRP: $2,499
  • MODEL YEAR: 2023

A sturdy electric trike with highly adjustable handlebar position, seat position, and back rest. Capable of supporting up to 415lbs (rider and load). Optional front and rear baskets, bags, and other accessories make it a capable cargo hauler. Low three wheel design, limited 14mph top speed, and bundle of reflectors and lights make it stable and safe.. Extremely low standover height and minimum saddle height makes the trike approachable. Smooth acceleration feels…...

Rad Power Bikes RadRover 6 Plus Step-Thru Review

  • MSRP: $1,999
  • MODEL YEAR: 2021, 2022

An approachable step-thru version of the proven RadRover fat tire electric bike featuring frame, brake, and battery upgrades for its 6th generation. Available in black or white color schemes, the step-thru offers lower standover and minimum saddle height but introduces some frame flex. Wide 4" tires provide stability, traction, and float for navigating soft terrain like gravel, sand, and snow. Shorter stem, 5 removable spacers, mid-rise handlebar, ergonomic grips, and adjustable suspension fork provide comfort fit options.. Network of mobile service vans and multiple storefronts in the US, Canada, and Europe make…...

Rad Power Bikes RadCity 5 Plus Review

  • MSRP: $1,999
  • MODEL YEAR: 2021, 2022

The classic high-step version of the proven RadCity hybrid electric bike featuring frame, wheel, brake, and battery upgrades for its 5th generation. Available in black only, this model comes in one frame size but offers an adjustable angle stem and extra long 390mm seat post. Ergonomic grips, hybrid tires, locking suspension fork, and optional suspension seat post provide comfort. The rear rack is now removable, and positioned so the saddle won't collide in low positions.. A growing fleet of mobile service vans and storefronts in the US, Canada, and Europe…...

Rad Power Bikes RadRunner 3 Plus Review

  • MSRP: $2,229
  • MODEL YEAR: 2023

A utility electric bike with deep step-thru frame and custom tires that make it approachable, stable, and very capable. Increased gross weight capacity of 350 pounds, including 120lbs on the extended rear rack. Upgraded battery pack is easier to remove (even with optional locking console), dual display system, hydraulic disc brakes, and better foot peg positioning.. Excellent safety features including reflective puncture resistant tires, bright integrated headlight with running beam, rear…...

Rad Power Bikes RadMission 1 Review

  • MSRP: $1,199
  • MODEL YEAR: 2020

The lightest, most affordable electric bike from Rad Power Bikes. Available in two frame sizes and styles including a sturdy high-step diamond and approachable mid-step mixte. Six color schemes let you personalize the bike and stand out, which is rare for cheaper electric bikes. Lots of attachment points for optional fenders, racks, baskets, bottles, and frame locks.. Surprisingly powerful geared hub motor offers 50nm of torque. Single speed drivetrain is quiet, durable,…...

Rad Power Bikes RadRhino 5 250W (EU Version) Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An updated 5th generation full sized, high-step, fat tire electric bike from one of the originators in this category; Rad Power Bikes. Features comfortable 4" wide knobby tires with puncture protection and reflective sidewalls. Stable and capable in soft terrain like mulch or sand if the tire air pressure is lowered. Features a sloped top-tube, short sturdy stem, and mid-rise handlebar for approachable upright comfort. Adjustable suspension fork offers preload adjust for heavy loads and lockout for smooth terrain. Upgraded…...

Rad Power Bikes RadCity Step-Thru 3 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

A feature-complete, approachable step-thru, comfort oriented, hybrid electric bicycle with regenerative braking. It has a built-in USB charging port below the display, features a modular battery pack that works with all other Rad models of this generation, and comes with integrated lights! The headlight offers a bright 80 lumen center beam and a unique LED circle to keep you seen, while the rear light offers solid, flashing, and bright mode when the brakes are activated. Sturdy adjustable angle stem and long 350mm seat post improves fit for a wide range…...

Rad Power Bikes RadMini Step-Thru 2 Review

  • MSRP: $1,799
  • MODEL YEAR: 2020

A folding, fat tire electric bike that's approachable, stable, and off-road capable. The custom 3.3" wide tires have reflective sidewalls, puncture protection, and all-terrain tread. This is the second generation RadMini Step-Thru, and it comes standard with wide plastic fenders, integrated lights, and an adjustable suspension fork with preload and lockout. Only available in one frame size and one color, but the handlebar and seat height…...

Rad Power Bikes RadRover 5 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An updated 5th generation full sized, high-step, fat tire electric bike from one of the originators in this category; Rad Power Bikes. Features comfortable 4" wide knobby tires with puncture protection and reflective sidewalls. It's stable and capable in soft terrain like mulch and sand if the tire air pressure is lowered. Features a curved top-tube, short sturdy stem, and mid-rise handlebar for approachability and comfort.. Adjustable suspension fork offers preload adjust for heavy loads and lockout for smooth terrain. Upgraded…...

Rad Power Bikes RadCity 4 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

A feature-complete, comfort oriented, hybrid electric bike with regenerative braking, built-in USB charging port below the display, modular battery pack that works with all other Rad models, and integrated lights. The headlight offers a bright 80 lumen center beam and a unique LED circle to keep you seen, while the rear light offers solid, flashing, and bright mode when the brakes are activated. Sturdy adjustable angle stem and long 350mm seat post improves fit for a wide range…...

Rad Power Bikes RadRover Step-Thru 1 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An approachable step-thru version of the renowned RadRover full sized fat tire electric bike. Features comfortable 4" wide tires, an adjustable suspension fork, short sturdy stem, and mid-rise handlebar. Available in matte white or satin black with matching faux-leather grips and saddle. Excellent puncture resistant tires with reflective sidewall stripes for safety, great headlight with outer "be…...

Rad Power Bikes RadRhino Step-Thru 1 250W (EU Version) Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An approachable step-thru version of the RadRhino full sized fat tire electric bike. Features comfortable 4" wide knobby tires with puncture protection and reflective sidewalls. Stable and capable in soft terrain like mulch or sand if the tire air pressure is lowered. Available in matte white or satin black with matching faux-leather grips and saddle. Excellent puncture resistant tires with reflective sidewall stripes for safety, great headlight with outer "be…...

Rad Power Bikes RadMini 4 (EU Version) Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

The first folding fat tire model from Rad Power Bikes to become available in Europe! Custom 3.3" wide tires have reflective sidewalls, puncture resistant lining, and all-terrain checkerboard tread making them off-road capable. Fourth generation RadMini hardware has all of the kinks worked out, and it comes standard with wide plastic fenders, integrated lights, and an adjustable spring suspension fork with preload and lockout clickers. Only available in one frame size and one color, but the handlebar and seat height…...

Rad Power Bikes RadRunner Review

  • MSRP: $1,299
  • MODEL YEAR: 2019

An extremely versatile and affordable mid-fat tire bike, unique 20" x 3.3" tires provide comfort and good traction on any terrain, optional passenger kit turns the rear rack into a seat with foot rest pegs and skirt guard. Integrated lights and reflective tires keep you visible, two frame color options keep it fun,…...

Rad Power Bikes RadBurro Review

  • MSRP: $5,799
  • MODEL YEAR: 2019

A commercial grade, heavy-duty, utility style electric trike with four bed options including flat, truck bed with sides, hot/cold insulated box, and covered pedicab passenger seat. Borrows components and hardware from mopeds and motorcycles for added strength and durability, 6-ply 17”…...

Rad Power Bikes RadRunner (EU Version) Review

  • MSRP: $1,299
  • MODEL YEAR: 2019

An extremely versatile and affordable mid-fat tire bike, unique 20" x 3.3" tires provide comfort and good traction on any terrain, optional passenger kit turns the rear rack into a seat with foot rest pegs and skirt guard. Integrated lights and reflective tires keep you visible, two frame color options keep it fun,…...

Rad Power Bikes RadWagon (EU Version) Review

  • MSRP: $1,799
  • MODEL YEAR: 2019

A European-specific cargo electric bike with twist throttle mode and pedal assist, classified as L1e-A, available in 2 colors with lots of accessory options including bags and child seats. Maintains the powerful 750watt gearless direct-drive hub motor, it is heavier but super quiet, durable,…...

Rad Power Bikes RadRhino 750W (EU Version) Review

  • MSRP: $1,799
  • MODEL YEAR: 2019

A European-specific fat tire electric bike with twist throttle mode and pedal assist, classified as L1e-A, modeled after the RadRover, available in two colors with lots of accessory options including bags and child seats. Sloped top tube makes it approachable, shorter stem and mid-rise handlebars create a comfortable upright…...

2019 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An affordable, powerful, electric fat bike with responsive 12-magnet pedal assist and twist-throttle on demand, available in two colors with lots of accessory options including fenders and racks. Only one frame size but the top tube is sloped and the shorter stem pairs…...

2019 Rad Power Bikes RadMini Step-Thru Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An approachable, folding, fat tire electric bike that's stable and off-road capable, complete with integrated lights, custom reflective tires, an adjustable suspension fork with lockout, and comfortable Velo saddle. Only available in one frame size and one color, but the handlebar and seat height…...

2019 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

The high-step version of a folding fat tire electric bike from Rad Power Bikes, reinforced frame with sturdy gussets, secure locking latches for both folding points, adjustable suspension fork with lockout. Powerful 750 watt Bafang rear hub motor with strong 48 volt battery allows for climbing…...

2019 Rad Power Bikes RadCity Step-Thru Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An approachable, comfortable, and relatively affordable, city style electric bicycle that comes in one frame size, two colors, has an adjustable stem, swept-back handlebar, and suspension fork with lockout adjust. Ready for all sorts of ride conditions and applications with full-coverage plastic fenders, integrated LED…...

2019 Rad Power Bikes RadCity Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

A sturdy, fairly comfortable, and relatively affordable, city style electric bicycle that comes in one color and two frame sizes, riser handlebars and adjustable stem improve fit range. Ready for all sorts of conditions and applications with full-coverage plastic fenders, LED lights, custom…...

2019 Rad Power Bikes RadWagon Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An affordable, feature-rich, electric cargo bike with cadence sensing pedal assist and throttle on demand operation, available in one frame size with adjustable bars and two color options. Gearless direct-drive hub motor is heavier but super quiet, durable, and capable of regenerative braking…...

2018 Rad Power Bikes RadBurro Review

  • MSRP: $5,500
  • MODEL YEAR: 2018

An affordably priced, heavy-duty, utility style electric bike with four bed options including flat, truck bed with sides, hot/cold insulated box, and covered pedicab passenger seat. Borrows components and hardware from mopeds and motorcycles for added strength and durability, tough 17”…...

2018 Rad Power Bikes RadCity Step-Thru Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

An approachable, comfortable, and relatively affordable, city style electric bicycle that comes in one color and one frame size, swept-back handlebars and adjustable stem improve fit range. Ready for all sorts of ride conditions and applications with full-coverage plastic fenders, LED lights,…...

2018 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

A compact, fat tire electric bike that folds to save space, the suspension fork and larger 4-inch wide tires add comfort and allow it to ride on soft sand and snow if you lower the tire pressure, or you can lockout the fork and raise pressure for efficiency on pavement. Only available in one frame size for now, but the handlebar height is adjustable along…...

2018 Rad Power Bikes RadCity Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

An affordable, feature-rich, city style electric bike that comes in two sizes, two colors, and offers great adjustment in the stem and handlebar position for comfortable upright body position. Responsive 12-magnet cadence sensor provides faster starts and stops, both brake levers have motor inhibitors,…...

2018 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

An affordable, powerful, electric fat bike with responsive 12-magnet pedal assist and twist-throttle on demand, available in two colors with lots of accessory options including fenders and racks. Only one frame size but the top tube is sloped and the shorter stem pairs…...

2018 Rad Power Bikes RadWagon Review

  • MSRP: $1,599
  • MODEL YEAR: 2018

An affordable, feature-rich, electric cargo bike with cadence sensing pedal assist and throttle on demand operation, available in one frame size with adjustable bars and two color options. Gearless direct-drive hub motor is heavier but super quiet, durable, and capable of regenerative braking…...

2017 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2017

A funky miniaturized folding fat tire bike with two cargo racks! Truly capable of sand and snow riding, LED lights guide and keep you safe, the bike offers assist and throttle drive modes. Basic seven speed drivetrain from Shimano, plastic chain guide keeps things on track, metal derailleur…...

2017 Rad Power Bikes RadCity Review

  • MSRP: $1,499
  • MODEL YEAR: 2016, 2017

A value priced but featured packed urban commuter style electric bike with everything from fenders, to LED lights, rear carry rack and regenerative braking. Solid driving and braking performance with a 750 watt gearless hub motor and 180 mm…...

2016 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2016

Strikes an excellent balance delivering high power with mid-level components for a reasonable price, you get throttle and pedal assist with an on/off on the throttle! solid one year warranty for the original owner, flat rate $175 shipping in the US. Even though the battery and controller box are bolted on vs. integrated into the frame,…...

2016 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2016

A folding fat tire electric bike with front and rear cargo racks and double-tube frame for improved strength (good option for larger riders). Powerful 750 watt internally geared fat-bike specific motor paired with a large 48 volt 11.6…...

2015 Rad Power Bikes RadWagon Review

  • MSRP: $1,599
  • MODEL YEAR: 2015, 2016

Affordable, feature rich cargo style electric bike with a stiffer and lighter frame because it's not quite as long as some others. Offers five levels of pedal assist, throttle mode and throttle override as well as regenerative…...

2015 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2015, 2016

An Indiegogo funded electric fatbike with a powerful 500 watt motor, ample 48 volt battery and seven speed drivetrain. Comfortable saddle, ergonomic grips and suspension fork with lockout, two color choices but only one…...


Comments (19) YouTube Comments

Don
5 years ago

I bought the 2019 RadMini model when it was on sale, for $1,608.00 all in (taxes included). I bought the folder as I have a hatchback and did not want the cost of buying a hitch and or bike rack. Also, with just a small storage locker in my building, it makes it easy to store. Still just riding around home, so I have yet to fold and go. The tires work well enough in the snow, but watch out for ice. Living in Dartmouth Nova Scotia, riding in Jan. and Feb. is a challenge to say the least. So far so good. I will say this is a quick turning bike, be aware that at low speed this can be tricky. Brakes work just fine and are not hard to use. Front forks soak up most bumps.

  Reply
Court
5 years ago

Hey Don! Thanks for the comment, I hope you get to enjoy your RadMini lots this Spring and Summer! Sounds like a good fit and I like your point about using it with a hatchback automobile and then not needing a car rack ;) I’ve seen posts on the EBR forums where people put their RadMini in large plastic tubs to keep their car clean and make the bike easier to lift. This approach might be useful for you too.

  Reply
Don
5 years ago

Thanks for the tip on the plastic tote, great idea. Also for those looking for a bike for the RV or Boat I suggest the step through model with street tires. Cannot wait for the Salt Marsh trail to de-ice!

Jon
5 years ago

Could you please recommend a hydraulic break upgrade for this bike? Thanks!

  Reply
Court
5 years ago

Hi Jon! I’d work closely with a local shop to do the upgrade, or ask around in the Rad EBR forums. To get a brake lever that will have connectors for motor inhibitors, you might have to get a Tektro brand… which is decent quality. I have seen Aries, Dorado, and Auriga on other bikes. Just make sure to get the same 180mm rotor size and have the tools and time to install. Also, try to avoid pulling the brakes if you have the wheel and disc brake out of the calipers or the brake pads can get stuck together and be very difficult to pull apart :)

  Reply
Jon
5 years ago

Thanks, I appreciate your reply

Richard c Avery
5 years ago

Hello all. I just ordered the rad mini 4. After doing much reading / research. I finally pulled the proverbial trigger and went RAD. Looking forward to getting it and riding. I’m 56 years young, have been riding bikes for quite a while for both recreational, and exercise.

  Reply
Court
5 years ago

Good for you, Richard! I hope your RadMini 4 arrives soon, so you can enjoy the summertime outside. Feel free to comment again about how you like it and what the assembly and quality is like from your own perspective. Cheers :)

  Reply
CEM
4 years ago

Ordered my RadMini on May 28 and was told delivery would be in June. It was changed to mid July, then changed to the end of July. I’m hoping to get it sometime this summer while the weathers good so I can ride the dang thing.

  Reply
Court
4 years ago

Hmm, bummer! I’m sorry to hear that they pushed out your shipment date. I know things have been busy in the industry this Spring/Summer. I hope it comes soon and you can enjoy it. Hang in there! My friend just ordered two and they came pretty fast, hopefully you don’t see any more delays :/

  Reply
Alan Young
4 years ago

I’ve seen on several Youtube videos that the Rad Rover/Rad Mini don’t have actual 750 watt motors. What is that all about, please?

  Reply
Court
4 years ago

Hi Alan! I see that Rad gets a lot of questions and even hate online… it’s interesting. I think they’re a real disruptor in the space, and they get special deals with manufacturers (like we see with the co-branded tires). I’ve asked them directly about the 750 watt motor being a 500 watt and was told that no, it’s a custom design just for them that’s 500. I haven’t dug too deeply, but my understanding is that some people have taken the motor apart and compared it directly with the known 500 watt and found them to be identical or very similar. I think the customization may be coming from the controller or a bit of extra copper winding or something visually small. I do think that they probably recycle motor hardware from one country to the next (since they are sold in Europe, Canada, and the US). My experience riding the bikes has been great, so I don’t focus too much on the motor specs. I don’t use a dyno or other testing hardware for my reviews, and some companies probably have lied to me about motor watt and torque rating. I put what they tell me, or what it says on the hardware, and I leave the comments and forums open for input… Not all input can be trusted either, so that’s why I do the photos, videos, and acknowledge that I really don’t 100% know for any of these products what is being used. I wish I could help you more, but I think this is the most honest feedback I’ve got :)

  Reply
Alan Young
4 years ago

Thanks for the feedback. Seems like a good bike, so I’ll just chill as I wait for it to arrive. I see that some people have purchased a 750 watt hub motor separately, installed it, and seem to be happy with doing that, so that’s an option down the road, too. You do a great job on the reviews on YouTube that I’ve see. Very complete and also upbeat and positive. Thank you.

David Amuneke
4 years ago

Hello Court. One and only reason I am going for an Ebike over an electric scooter is the fact that I can get some exercise while riding. However, will a bike with a cadence sensor allow you to get as much exercise as that with a torque sensor? Does this bike limit speeds at low pedal assist settings?

  Reply
Court
4 years ago

Hi David! Great questions. Yes, low levels of assist will usually limit the amount of power AND the maximum assisted speed. If you arrow up for more support, you also unlock higher levels of speed with motor assistance. Cadence sensors do tend to be more on/off feeling, but Rad has programmed theirs to ramp up smoothly, and you can definitely still get a good workout just by pedaling and applying a comfortable level of pressure. If you switched, and got a Bosch, Yamaha, Shimano, Brose mid-drive ebike, or a hub motor with a torque + cadence sensor, you would have to apply more pressure and it might feel more natural and connected to your body. Bosch, Brose, Shimano, and Yamaha are my favorite in terms of motor sensors… in that order. You’ll probably have to spend more, but these are also very capable climbers and they tend to get excellent range if you shift gears appropriately. None of them have throttles though, so that’s the other big trade-off. I hope this helps :D

  Reply
mohammad assadolah
2 years ago

Rad Power Canada, no customer service available phone calls or chats. No phone answering nor chatting even during their posted business hour. WARNING. Do not purchase an e bike from this company. They have no phone, just a recording, that is a joke. I can’t use my 10 months old bike because the charger is not working.

  Reply
Court
2 years ago

Hi Mohammad, I reached out to my marketing contact at Rad to ask about customer support. I was told that it’s a busy time of year for them, and there could be some delays, but they are working hard to follow up with any outstanding requests. I hope they get to yours soon, and I hope you have a good experience with any bike you might own or be thinking about.

  Reply

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