Name: Electra Townie Commute Go! 8i Review
Item: Electra Townie Commute Go! 8i
Author: Court Rye

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Electra Townie Commute Go! 8i Review

Electra Townie Commute Go 8i Electric Bike Review 1

Electra Townie Commute Go 8i Color Matched Chain Cover

Electra Townie Commute Go 8i Bosch Powerpack 400 Battery

Electra Townie Commute Go 8i Custom Bend Handlebar Bosch Intuvia Display

Electra Townie Commute Go 8i Tektro Auriga Hydraulic Disc Brakes And Front Rack

Electra Townie Commute Go 8i Velo Shock Absorbing Saddle

Electra Townie Commute Go 8i Integrated Spanninga Pixeo Backlight And Fenders

Electra Townie Commute Go 8i Rear Rack And Cafe Lock

Electra Townie Commute Go 8i Eight Speed Internally Geared Shimano Nexus Hub

Electra Townie Commute Go 8i Electric Bike Review

Electra Townie Commute Go 8i Stock Step Through Black

Electra Townie Commute Go 8i Stock High Step Grey

A feature-rich electric bike that blends commuting utility and efficiency with cruiser comfort and style, large swept-back handlebar and oversized saddle
Integrated LED lights, reflective Balloon tires, premium bell, and paint-matched fenders and chain cover keep you safe and clean in all types of conditions
Available in two frame styles (slightly different sizes) and three colorways: wavy step-thru in blue and black or rigid high-step in grey and black
The kickstand can get in the way of the left crank arm, the front rack turns with the bike so it's easier to spill (especially when parking), the steel chain protector could rust if scratched

Make:

Electra

Model:

Townie Commute Go! 8i

Price:

$2,999

Body Position:

Upright Relaxed

Suggested Use:

Neighborhood, Cruising, Commuting

Electric Bike Class:

Pedal Assist (Class 1)

Learn more about Ebike classes

Warranty:

2 Years Comprehensive, Lifetime Frame

Availability:

United States

Model Year:

2017

Total Weight:

57.8 lbs (26.21 kg) (Step-Thru 58.5, High-Step 57.5)

Battery Weight:

5.6 lbs (2.54 kg)

Motor Weight:

8.8 lbs (3.99 kg)

Frame Material:

6061-T6 Aluminum Alloy

Frame Sizes:

19 in (48.26 cm)20.5 in (52.07 cm)

Geometry Measurements:

Men’s High-Step Measurements: 20.5" Seat Tube, 24.25" Reach, 29.5" Stand Over Height, 29.5" Width, 76.5" Length, Women’s Step-Thru Measurements: 19” Seat Tube, 24” Reach, 21” Stand Over Height, 29.5” Width, 76.5” Length

Frame Types:

High-Step, Step-Thru

Frame Colors:

Satin Black, Stone Grey, Black, Mineral Blue

Frame Fork Details:

Hi-Ten Steel Unicrown, Straight Tapered Leg, 100 mm Hub Length, 10 mm Axle with Nuts

Frame Rear Details:

135 mm Hub Length, 10 mm Axle with Nuts

Attachment Points:

Rear Rack Bosses, Fender Bosses

Gearing Details:

8 Speed 1x8 Shimano Nexus Inter-8 Internally Geared Hub

Shifter Details:

Shimano Nexus 8-Speed Grip Twist

Cranks:

FSA Forged Alloy, 170 mm Length, 20 Tooth Chainring

Pedals:

VP Alloy Platform wtih Non-Slip Rubber Tread

Headset:

1-1/8" Steel Threaded, Semi-Integrated

Stem:

Forged Alloy, 25.4 mm Quill, 80 mm Extension

Handlebar:

Alloy Custom Bend, 24.8" Width, 3.5" Rise

Brake Details:

Tektro Auriga Hydraulic Disc with 180 mm Front Rotor and 160 mm Rear Rotor, Tektro Auriga Two-Finger Levers with Reach Adjust

Grips:

Ergo-Shaped Hand-Stitched Leatherette

Saddle:

Electra Branded Velo, Ergonomic with Shock-Absorbing Elastomers

Seat Post:

Butted Alloy, Micro-Adjust

Seat Post Length:

350 mm

Seat Post Diameter:

27.2 mm

Rims:

Alexrims ATE-2, Aluminum Alloy, Double Wall, 622x19, 36 Hole, Silver

Spokes:

Stainless Steel, 14 Gauge, Adjustable Nipples, Silver

Tire Brand:

Schwalbe Fat Frank Balloon, 28" x 2.0" (50 x 622)

Wheel Sizes:

28 in (71.12cm)

Tire Details:

30 to 65 PSI, 2.0 to 4.5 BAR, K-Guard 3 Puncture Protection, Reflective Sidewall Stripe

Tube Details:

Schrader Valve

Accessories:

Alloy Front Rack (9.1 kg / 20 lb Max Load), Alloy Rear Rack (25 kg / 55 lb Max Load), Steel Paint-Matched Chain Cover, ABUS ART Cafe Lock (Key Matched to Battery), Integrated Spanniga Kendo LED Headlight, Integrated Spanninga Pixeo LED Backlight, Massload Center-Mount Kickstand, Disconnected Shimano Dynamo Front Hub DH-3D37-NT

Other:

Locking Removable Downtube Mounted Battery Pack, 1.1 lb 2 Amp Compact Battery Charger, KMC X10e 1/2" x 3/32" Nickel Plated Chain, Maximum Load for Bike 136 kg / 299.8 lb

Motor Brand:

Bosch Performance Line Cruise

Motor Type:

Mid-Mounted Geared Motor

Learn more about Ebike motors

Motor Nominal Output:

250 watts

Motor Torque:

63 Newton meters

Battery Voltage:

36 volts

Battery Amp Hours:

11 ah

Battery Watt Hours:

396 wh

Battery Chemistry:

Lithium-ion

Charge Time:

3.5 hours

Estimated Min Range:

25 miles (40 km)

Estimated Max Range:

65 miles (105 km)

Display Type:

Bosch Intuvia, Removable, Adjustable Angle, Grayscale, Backlit LCD, (Hold Reset and i for Settings Menu)

Readouts:

Speed, Assist Level (Eco, Tour, Sport, Turbo), Battery Level (5 Bars), Odometer, Trip Distance, Estimated Range, Clock, Max Speed, Average Speed, Trip Time, Shift Recommendation

Display Accessories:

Independent Button Pad with Tactile Feedback on Left, 5 Volt 500 mA Micro USB Port on Display

Drive Mode:

Advanced Pedal Assist (Measures Wheel Speed, Pedal Cadence and Pedal Torque, Power Output Relative to Pedal Input: Eco 50% 40 Nm, Tour 120% 50 Nm, Sport 190% 55 Nm, Turbo 275% 63 Nm)

Top Speed:

20 mph (32 kph)(25 km/h in Europe)

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Make or Model

Model Year

Body Position

Suggested Use

Frame Type

Drive Mode

Availability

Price Range

$0 (0 €)$18,000 (16,920 €)

Total Weight

0 lbs (0 kg)227 lbs (103 kg)

Top Speed

0 mph (0.0 km/hr)50 mph (80.5 km/hr)

Battery Watt Hrs

0 watt3,456 watt

Frame Size

0 in (0.00 cm)432 in (1,097.28 cm)

Motor Power

0 Newton meters250 Nm

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The original Townie Go! has become one of the most popular mainstream electric bikes to hit the market since it first launched in 2012. Since that time, Electra has upgraded the motor from Bosch Active Cruise to Bosch Performance Cruise (going from 50 Nm to ~60 Newton meters of torque), adding color options, and refining some of the touch points. With the introduction of a new Townie Commute Go! 8i model in 2017, many people have wondered what the differences are and why you’d choose the Commute over the original Townie Go! (which is still being sold). In short, the Commute offers a more upright body position and active ride experience for those who might be pedaling faster and riding further… commuting to work vs. relaxing in a park or neighborhood setting. It doesn’t completely shake the cruiser look, and is still one of the most relaxed and comfort oriented cruisers on the market, but the wider wheel diameter (28″ vs. 26″) and less-offset bottom bracket emphasize pedaling. Other technical differences include the use of powerful hydraulic disc brakes, a front rack in addition to the standard rear rack, reflective tires, a single side kickstand vs. a double-legged center stand, a premium paint-matched bell for signaling and a lighter overall footprint. There’s a lot to appreciate with this new model but a few things did confuse me… the front wheel has a dynamo hub built into it (or at least the demo models I tested did), and yet, this dynamo does not appear to be connected to anything. It’s creating drag on the front wheel but the electricity is going nowhere? It probably adds weight and expense, so there must be a reason for it. Perhaps this was included on European models and setup with some different sort of headlight and simply left on the American version to hit economies of scale and reduce manufacturing complexities and variations? The front rack is another area of mixed results for me, it turns as you steer which can change the handling feel or dump supplies off of either side depending on how tight the turns are. And if you park, because the bike uses a single-side kickstand, the front rack may tip to the left and shift contents. A more sturdy design would be to have the rack mounted to the steerer tube / head tube, but that may cost more and can be a little confusing visually as you steer the bike but see the rack staying straight. It’s all about trade off’s I guess, but one thing they really nailed is the two frame sizes and multiple colors. As an average sized male, standing 5’9″ tall, I would probably get the black step-thru because of how easy it is to mount. It doesn’t look as feminine as the light blue step-thru and handled very well (the frame felt stiff vs. flexy as a lot of other wave designs are). With the motor and battery mounted low and center on the frame, the bikes handled well and left plenty of room for cargo, especially on the rear rack which is not compromised by a rack-mounted battery.

Driving the bike is a standard Bosch Performance Line Cruise motor producing 250 to 500+ watts of power output and up to 63 Newton meters of torque. It’s incredibly capable and super responsive. This motor responds to rear wheel speed, pedal cadence, and pedal torque. It listens for these signals 1,000 times per second and spins a smaller 20 tooth sprocket to deliver maximum chain grab and start power. The world of electric bikes has grown a lot over the past five years and there are many cruiser options with throttles and super powerful motors but Bosch, with it’s smart pedal-assist only design, has remained one of my favorites. I have found that it responds quickly and powerfully enough (depending on the gear, and the level of assist you choose) to almost feel like a throttle. It isn’t difficult to start out on a hill from zero if you’re in a lower gear. And that’s easy to accomplish with the Townie Commute Go! 8i because you can shift gears at standstill. The 8i in the name stands for eight speed internally geared. Simply twist the half-grip shifter on the right side of the bar and it will click into the next gear. It works pretty well, but can take some getting used to for those who are more familiar with trigger shifters. For example, if you shift while applying a lot of pressure on the pedals and cranks, the Shimano Nexus hub may not shift immediately and you’ll hear a clicking sound. This will continue until you ease back just a bit and let the new gear engage. The Bosch mid-motor has a built in micro-gap to help shifting occur naturally, they call this shift detection, but the best thing to do as a rider is ease off slightly if you need the gear to change. The combination of a mid drive with an internally geared hub means there are only two chainrings in use and the chain itself can stay straight and tight. Electra did not opt for a horizontal dropout design here (used to tighten the chain for single sprocket setups like this) and instead is using a chain tensioner that looks a bit like a derailleur. Perhaps this means they will have a cassette version of the bike for less money in the future or maybe they just shared the dropout section of the frame with another model? Whatever the cases, it works fine and chain didn’t bounce or fall off during my tests. Most of the shifting mechanisms are protected near the hub and should require less maintenance than a standard derailleur. If the bike tips or gets bumped from the right side, the hub is more protected… and your pants or dress will also be protected thanks to a painted chain cover. I love how minimalist this cover is but noticed that it is made from Steel vs. Aluminum which means it could probably rust if scratched. Be careful not to step on the cover or graze it with your right shoe while pedaling. Note also, that internally geared hubs tend to weigh a bit more than derailleurs and sprockets, they also add to the cost.

Powering the bike is a standard Bosch Powerpack 400 that is mounted directly to the downtube. It’s not especially refined or integrated like some of the fancy new e-mountain bikes, many of which also use Bosch, but it doesn’t look that out of place here. It’s easy to get at for charging or removal and I would definitely recommend taking it off if you have to lift the bike or are storing it in an environment that experiences extreme heat or cold. The battery case has a nice loop at the top to make carrying easier and safer, it has an integrated 5-LED power readout so you can see how full it is without mounting to the bike, and it doesn’t require a special adapter to work with the charger as some other less refined systems sometimes do. The battery charger that you get with the Commute Go! is the more basic Compact version which puts out a standard 2 Amps vs. 4 Amps. But it’s smaller and lighter, it works fine for the Powerpack 400 here. Bosch now offers a larger Powerpack 500 which offers 25% more capacity, and the good news is that you can buy this pack separately and it will work with the same interface on the downtube. Both batteries use the same sort of Lithium-ion chemistry but the Powerpack 500 has a higher energy density makeup in its cells. It doesn’t weigh much more but will increase your range which can be nice. The stock Powerpack 400 should deliver between 20 to 60 miles depending on the level of assist chosen and I love how easy it is to gauge distance using the Bosch Intuvia display panel which has a range menu.

The Intuvia is one of my favorite display systems from any ebike manufacturer because it’s large and easy to read, has a Micro-USB port built into the side, can be navigated with a remote button pad so you don’t have to take your hands off the grips to make adjustments while riding, and it can be remove easily for safe storage. This display isn’t overly complicated, the basic interactions are on, up, and down. You could literally just turn it on and arrow up with + and down with – buttons to achieve the optimal support… or you could go further and press the i button to explore trip readouts such as distance, time, max speed, and that range menu I mentioned earlier. It all works together nicely, and the display is backlit with a faint blue glow for use at night. Since the Townie Commute Go! 8i has integrated LED lights, the display panel is also used to turn them on or off by pressing the lightbulb button at the lower right corner. My own experience with this system has been that it balances function with form but leans a bit more towards function. Bosch now has a Purion display that combines an LCD with buttons and is much smaller and not removable. For someone who actually commutes, and might leave their electric bike out in the rain, direct sunlight, or in a rougher bike rack, the removability factor is huge. You can often pay to have shops swap display models if you prefer the smaller, and I did notice that the button pad wire was stretched pretty far to reach all the way to the left grip. It seems like there’s a bit of room for refinement there, but overall the system works very well. I also like that the display mount can be swiveled forward and back (if not over-tightened) to help reduce glare.

At the end of the day, I think I could be happy on either the original Townie Go! or the new Commute model. The smaller diameter of the Townie Go! means that the frame is lower to the ground, and it has wider more stable tires… but it does weigh just a bit more and lacks the hydraulic disc brakes that the Commute offers. Both bikes will likely receive incremental design and accessory improvements over the years (we have already seen that with the Townie Go!) but one thing that remains great is the wide network of dealers who can help fit you and service the product long term. I want to thank Summit Bicycles in San Jose, California for letting me showcase the Townie Go! and Townie Commute Go! side by side. They also sell the non-electric Townie models which cost just $500. It’s a bit jarring to see basically the same bike for $2,500 more because it’s electrified… but the Bosch drive system is worth it if you’re struggling to keep up with a friend, trying to go further, or just don’t want to arrive to work all sweaty. If buying the Townie Go Commute or another electric bike means that you can forego an automobile and save on gas, insurance, and repairs, then the price can make sense. In the world of electric bikes, this would be considered a mid-level price for all of the accessories and dealer support that you get. There are competing products out there which may not last as long or perform as quickly, powerfully, or smoothly. Again, the frame and color options draw me in and I think this could be a great option for many purposes and types of riders.

Pros:

Technically, the Townie Commute Go! comes in two styles and each one is a slightly different size (both are measured in the specs above) and this allows it to fit a wider range of riders with different body types, I also like how the quill stem can be raised or lowered but feels more solid than some of the adjustable angle stems
At ~57.4 lbs for the step-thru frame style and 57.8 lbs for the high-step, this is not the lightest weight electric bike on the market but it’s also not terrible considering that you get alloy fenders, chain protector, two racks, custom elongated bars, a large comfort saddle, and integrated lights… and the upgrade to hydraulic disc brakes here vs. band Brakes on the original Townie Go! means you can stop much faster and without exerting as much hand effort
By using a Steel fork, swept-back handlebar with padded ergonomic grips, a large bumper saddle, and larger Balloon tires from Schwalbe, Electra has improved the the comfort of this e-bike without using suspension which adds weight, cost and a feeling of bob… for those who want to further enhance comfort, consider upgrading the stock seat post with a 27.2 mm suspension seat post like the BodyFloat or less expensive Suntour NCX (just keep in mind, these suspension posts will raise the minimum saddle height by a few inches)
I’m a big safety nut and the integrated LED lights, standard reflectors, premium bell, and reflective sidewall stripes on the tires all combine to make this a bike that will be noticed and respected in different environments and lighting conditions
The rear rack is very functional, it’s positioned well behind the saddle so that you can lower the seating position without blocking usable rack space, I like that it’s also color-matched to the black and blue frame colors
With an internally geared hub system like the Shimano Nexus 8 here, you can shift gears at standstill to prepare for a climb (though it may take a moment of low-torque pedaling for the shift to occur), and I have been told by shops that internally geared hubs don’t get bent out of alignment as easily or require as much maintenance as traditional derailleurs… they do weigh a bit more however
The brake levers used on the Townie Commute Go! 8i are adjustable so you can bring them in if you have petite hands or are wearing gloves, the two-finger design stays out of the way and is a bit higher end as you might see on a mountain bike
Electra is now owned by Trek, one of the Big Three manufacturers to sell in the USA, and they have dealers all across the nation, that means you can find and test ride the Townie models much easier, get fit correctly, and receive help if there is ever a warranty issue or you need a tuneup
The bike comes stock with a built-in frame lock that uses the same key as the battery pack, this lock basically slides a rod through the rear spokes so nobody can grab your bike and ride away with it… but they could still lift it and try to run off, it’s a nice little extra that’s useful for quick stops at the coffee shop for example
Overall, the frame is very well balanced with motor and battery weight positioned low and center, this is important for handling while riding or if you have to lift the bike up a curb while walking it
Both the battery and display panel can be easily removed for safe keeping or reduced weight, this feature comes in handy if you have to park at a public rack and want to charge up inside, I love that the display panel also has a Micro-USB port on the right side for use with your own portable electronic devices while riding, I have used it to charge my phone on occasion
The Bosch drive system and controller are very advanced, they provide shift detection to protect your drivetrain and have a range-estimate menu to help inform your rides (it’s much more useful than a battery infographic because it responds to the level of assist you choose)

Cons:

Be careful not to step on the chain protector or scratch it while pedaling because it’s made from Steel and can rust vs. the fenders which are Aluminum and will not, I like that it’s painted to match the frame and not super big or overdone which would just add weight, it’s quieter than a plastic chain cover
The kickstand is positioned towards the middle of the bicycle, just behind the bottom bracket where the motor is, and this is fine for balancing the bike but it does get in the way of the left crank arm (specifically, when you back the bike up if the stand is still deployed, they will collide)
It looks neat to have a front rack in addition to the more standard rear rack, but the way it’s mounted, the front rack turns as you steer and can more easily dump cargo, this even happens when you park the bike because there’s no deflopilator spring holding the front wheel straight and the kickstand is a side design vs. center mount
I noticed that the front wheel hub was a dynamo energy generator vs. a standard lighter, simpler, less-expensive normal hub, I’m guessing this even adds some resistance to your front wheel spinning and I have no idea why it was present on both of the bikes I saw considering that it’s not even connected? Both of the lights run off of the main battery pack, at least on the USA models I reviewed
Unfortunately, neither the Women’s step-thru or Men’s high-step have bottle cage bosses, consider using a handlebar drink holder or a trunk bag with a bottle holster for fluids
Minor gripe here but the Electra Townie models appear to come with the Compact Bosch Charger which only fills at 2 Amps vs. 4 Amps on their high-end charger, I haven’t compared directly but it might take 5+ hours to fill vs. 4 hours and in this case, the bike comes with the smaller Bosch Powerpack 400 battery vs. the new Powerpack 500, this reduces weight slightly and saves cost, the good news is that the Powerpack 500 is backwards compatible so you could upgrade to that or buy a second battery and it would still work with the interface on this bike
Minor gripe here but the button pad used to arrow up or down through the assist levels just barely reaches the mounting point near the left grip, you can see in the pictures that the cable is stretched to the max… and they want to put that control pad close so you don’t have to take your hand off while riding but at the same time, I feel that this cable is vulnerable and should just be longer… maybe Bosch needs to think about offering a longer cable for cruiser bars like this so the cable won’t be as vulnerable and tight as it was on the Electra Townie Commute Go! 8i models I tested
Depending on how you ride, and whether you live somewhere that has a lot of rain, the stock pedals might not be ideal, they aren’t super wide and the rubberized tread can become slippery, my favorite affordable replacement are Wellgo BMX pedals like this

Resources:

Official Site: http://www.electrabike.com/bikes/townie-commute-go
More Pictures: https://goo.gl/photos/jgiGjHJ165cmoC5p6

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John

7 years ago

I got my Electra Townie Go Commute about 6 weeks ago. It does not have a front dynamo and the front wheel has quick releases. I love the ride and my only complaint is that they did not key the battery and the cafe lock together. I have to carry three keys, including my chain lock, with me when I ride.

Court Rye

Huh, that’s very interesting… Thanks for chiming in about the dynamo and quick release front wheel. I wonder if the bikes I saw were from a different batch or had different requirements or something? Would you mind sharing which state you bought yours in? I conducted this review in Santa Clara, California (near San Francisco).

John Kuecks

I bought mine at Santiago Cycling in Tustin, CA, Southern California. Mine is the Stone Grey/White model. I had wanted the Townie Go high step but Santiago Cycling stated their supplier, and they are a Trek shop, was all out of Townie e-bikes except for the Commute, so that’s what I bought. It sounded like they might have more in September.

Thanks for the update John! That’s interesting, I hope you enjoy the Commute :)

Papa G

6 years ago

I posted this in response to a reply to my comments on the Trek Super Commuter +7 forum. Since it pertains to the Electra Townie Commute 8i, I thought I would repost it here. Thanks Court, your reviews helped my wife decide on this ebike. She loves her new white step through 2018 Electra Townie Commute 8i. We have been riding together for the past 12 years on carbon fiber road bikes, with the associated clothing, clipless pedals and etc.. For the past several years she would dread climbing the 12% grade hill leading up to our home from the American River Bike Trail at the end of a ride, especially if the ride was more than 15 miles. She now loves to go out and ride the ebike, and that 12% hill, no problem. Her Townie Commute is a relaxed geometry step through ebike with a comfortable saddle that she can ride in casual clothing. With both my Trek SC +7 and her Townie Commute being class 1 (with pedal assist up to 20mph), we can ride together, at the same pace (the Townie Commute 8i has the same Bosch Performance Line Cruise 63 NM motor, with a 400 watt battery (the SC +7 has the 500 watt battery), and the batteries are interchangeable between both ebikes). We added both a Niterider LED headlight and Solas taillight to her ebike as well. It’s been hot this summer in Sacramento, California, so we have been taking evening rides of 15 miles in the last hour of daylight, when it is cooler. We added a cadence sensor and attached her Garmin 520, we added a handle bar mount water bottle cage and we added the Electra rear wicker baskets, so we can ride about 10 miles each way on the American River Bike Trail to the Historic Folsom Farmers Market on Saturday mornings to buy fruits and veggies. She is loving it. We are both in our mid 60’s and this investment has been a game changer for both of us.

court

That’s a beautiful story, Papa G! Thanks for re-posting it here on the Electra review. I’m sure others will appreciate it. Great tips on those accessories, hope the bikes continue to bring happiness and health to you both. Chime in anytime with updates ;)

Thanks Court. In case anyone was interested, here is the link to the handlbar water bottle cage mount on the official Electra website.

Boggy

I recently purchased this model for commuting 20 miles to work (one way). The front wheel came with quick release and no dynamo front hub, also the included kickstand was of the double-legged center variety that regular Townie has. I just wanted to mention that the included ABUS 5650 frame lock does have a port for optional cable or chain accessory, see the photo here.

Court

Thanks for the update Boggy, and sharing a photo. It sounds like you’re getting great use out of the bike, hope it continues to work well for you! Chime in anytime with more feedback. I hope to review the 2019 Electra models at some point in the coming months :)

Also, in your video you went over the clicking noise Shimano Nexus 8 speed hub was making, you thought it was because it was protecting itself from too much torque applied. Well, my bike was making the same clicking noise, and easing on the torque did not fix this issue with certain speed selection (mainly 5th speed). There’s very short video that shows how to properly calibrate this hub very quickly without using any tools, once I did that I no longer encountered any clicking, it’s perfect. This is the video link.

Dj

4 years ago

Hey Court,

I think I bought the last townie go commute 8di left in the world. Haha. it was on sale so I jumped on the price. My bike, like the others came with a quick release front tire and no front dynamo hub and a two legged middle kick stand. I actually bought it at another summit bicycle store in San Jose.

I usually bike with the family around the neighborhood and don’t use it as a commuter. I wanted a cruiser style frame, that’s why I chose this bike. IMO the downsize is the weight of the bike, but I deal with it. I’m still trying to find a rack that can hold this bike with the long front fender. So far it’s only the Thule easy fold, but it’s super expensive. But might be the only rack that solves this issue. Unless I decide to just remove the front rack all together, then problem solved. (which I might do since I never use it and I will just mount the light to the frame).

The frame is pretty tall. I’m 6’1” and I tip toe when stopped. The reason is, I want full leg extension when I ride so my seat is higher but then it’s not as easy to stand with my feet flat for the ‘flatfoot technology’ of the bike. Overall I’m happy with the bike. The price point and style is what I wanted, so it worked out. I’m sure 2019, 2020 models are far more advanced in technology and style, but I couldn’t drop that sort of money. Love your site and videos.

Hey Dj, glad you found a great deal and are working out the details with the rack. Yeah, I review a bunch of different types of ebikes and usually have to spend some time figuring out how to mount them on my car rack. A crossbar adapter is a great option, and removing the fender or front rack on the bike is another possibility. This stuff definitely adds up… I hope your bike works well for many years and appreciate your encouragement regarding EBR :D

Isaac

3 years ago

I purchased this bike back in 2020 and have racked over 4000km (2400miles) commuting to work. Mine also had no dyno on the front hub with a quick release and center double prong kickstand. Also mine has Tecktro Vela brakes. Quality issues I’ve encountered are that the front fork started rusting, and the kickstand doesn’t retract as smoothly. Both have been replaced under warranty. Also note that the original chain may have been a 10-speed chain. My local shop insisted it was a single speed chain as listed by Trek. The single speed chain is too wide and will scrape the sides of the chain tensioner. They settled on a 9-speed chain as spec’d by the Shimano chain tensioner.

Great feedback Isaac, thanks for sharing your feedback about the bike and what has held up! I’m glad you were able to figure out the chain with some help from your local shop.

Laurie

I test rode many eBikes last summer and purchasing the Townie Go. I am 5’ 9”, with very long legs and arms (33”), which is a challenge. I thought the Townie was the perfect bike for me and I road over 3,000 km (1,864 Miles) without causing endless shoulder and back issues.

I live in Victoria, BC and I bike up many steep hills. I had continual problems with the chain coming off and jamming between the motor and chainring. Once jammed in this area, the bike could not even move. So, after many visits to the shop they felt the chain system was not good for really steep hills. With no support from Electra my guys changed out my chain and gear system to a mountain bike system and the seemed to really help and they covered the costs. Now I am really struggling with bigger hills in my Ebike group. I can’t ride this bike like my road bike or Specialized commuter bike up hills and it is really challenging as I can’t push down or add pressure on the pedals to climb.

I am very frustrated with this bike decision for my needs. I am on gravel quite a lot and on hills and have had two crashes over in the last 5 weeks which I feel are due to the slick tires on gravel trails. I need to consider a new bike before I really hurt myself. I need a comfortable ride, that can go up hills and starting my search all over again. I am about to test drive the Cube from a friend, but of course the shops are low in inventory everywhere.

I LOVE this site and have shared it with anyone who is considering a new bike, thanks for putting it all together. Do you have bike suggestions for me?

Hi Laurie, it sounds like you have been through a lot! I can relate to the chain issues you’ve expressed, as I have had similar issues on a range of bikes during my years creating reviews here. I’m glad the shop was able to help you, but yes… it sounds like the new drivetrain has made climbing more difficult. I have also crashed while riding on gravel, and even hit my chin on the ground pretty hard once. While the knobby tires can help reduce slide, the heavier weight of ebikes and higher speeds they tend to support can still elevate this kind of risk.

Yeah, many electric bikes are out of stock right now. It’s difficult to point something out when the pool of options is limited (and unknown to me at this point). I think Cit-E-Cycles has a shop out by you, and they do have several good brands to consider. I think Electra is great, and would probably consider keeping that bike and learning ways to adapt to its limitations such as being extra careful on gravel. Perhaps you could get a smaller chainring to make climbing easier, or a wider range of gears on the cassette? I’m pretty price sensitive, so exploring brand new bikes that might have other trade offs (such as ergonomics, you mentioned your back and shoulders have been okay with the upright cruiser style from Electra). I hope these considerations help guide you, but mainly I’m just sorry to hear you’ve had some struggles lately, that’s no fun. At least the weather has been getting nice here in BC! I love Victoria and hope to visit again soon :D

Thanks for your input, believe it or not I was going very slow in both accidents, just weird situations. I was able to determine, after watching your reviews and test driving a friends bike, I need the Specialized Turbo Como, size Large and step through. Now, I have to probably wait for years, lol. Nothing left here in Victoria and I have tried a few spots in Vancouver, so watching used sites. I just wish this industry would start painting bikes in brighter colours for safety, 80% of options are dark colours.

We have a small EBike Meet up group here in Victoria, come join one of our rides.

Thanks for the shop lead Court, I will give them a call. The club was set up by a lovely women who used to work in a local E-Bike shop, linked here. It’s within the MeetUp on-line site. Connect with her if you want to come join us.

Cool! I just requested to join, thanks so much Laurie. Perhaps we will cross paths on a ride someday :D

Thanks for hooking me up with Norm at Caps Electric Bike in Port Moody. I am heading over on Wednesday to pick up my new “Cherry Red” beauty. You rock Court, thanks so much.

Awesome!! I’m so excited for you Laurie, happy to hear that Norm took good care of you and I hope the bike works out great :)