The 2016 Electra Townie Go! switched from using a SRAM hub motor and rear mounted battery pack to the Bosch Centerdrive which is better in pretty much every way. Now, it is more expensive than the 2014 and 2015 models at $2,727 and it does weigh more at ~58 lbs but you get an eight speed internally geared drivetrain and a lot more power that produces less noise when running! With a top speed of ~20 mph and an integrated rear rack the Townie Go! would make a decent commuter but it’s really best suited to relaxed neighborhood riding. There are four levels of pedal assist to work with here and the lowest, Eco mode, will move the bike at a slower speed for people who want to take it easy. The oversized Schwalbe balloon tires function almost like a basic suspension in that they absorb cracks and bumps as you ride, they do weigh a bit more but the contact patch is enlarged and they feel pretty stable. At 26″ in diameter they don’t lift the frame as high as more traditional 700c (28″) wheels and tires but you still get reflective sidewall stripes and Kevlar lining for safety and durability.
Driving this bike is a 350 watt Bosch Performance Cruise motor that measures bike speed, pedal speed and pedal torque (up to 1,000 per second) for instantaneous starts and stops. The motor spins your chainring that’s about half the size of most traditional rings and this higher RPM delivers a wider range of pedaling speeds in my experience. When you shift, the motor responds and eases off so as not to mash gears or put strain on the chain. Powering the motor and integrated Spanninga lights is a 36 volt 11 amp hour battery running on Samsung Lithium-ion cells. It’s the same Bosch PowerPack 400 I’ve seen for the past year and a half on other models here in the US and it works just as well. You can charge it on or off the frame and it locks securely but make sure you push hard when re-attaching it to the frame so that you hear a click and know that it’s fully connected. Just like the 2015 model this latest Townie Go! features a cafe lock that disables the rear wheel for quick stops around town – saving the hassle and discomfort of carrying a u-lock or chain.
The biggest takeaway from this review should be that the Electra Townie Go! with Bosch drive system is more expensive but it’s way better and quite worth the price in my opinion. Range is more than doubled, the frame is stiffer and better balanced, you get more gears to pedal with and while there still isn’t any sort of suspension on the bike it rides very comfortably with balloon tires, padded grips, oversized saddle, swept back bars and the signature “Flat Foot” seating position that brings pedals forward vs. straight down. The two frames are very similar in weight, come in a wide range of colors and are warrantied for two years by Trek (which acquired Electra in 2014). If you enjoy riding but are struggling to keep up with a friend, scale hills or fight the wind the electric Townie Go! will become your best friend, I am not exaggerating. The motor and battery are overkill but not in a bad way, they operate quietly but can climb almost anything, the display panel is large and easy to read with an intuitive button pad (easy to reach and use even without looking down). This is my favorite cruiser style electric bike to date.
Pros:
- All Electra bicycles have to be shipped to a local Trek retailer but this is free of charge and from there some retailers will deliver to your house
- Awesome two year comprehensive warranty, they recommend storing the battery in a dry room at 60° to 70° Fahrenheit and keeping it fully charged, expect a 5% degrade each year
- Patented Flat Foot frame design positions the cranks and pedals forward for a more relaxed “legs out” ride style, kind of like sitting on a couch vs. a bar stool, this is enhanced with swept back handlebars and an oversized comfort saddle
- The Bosch motor is extremely responsive and powerful delivering 60 Newton meters of torque, it keeps weight low and centered on the frame for improved handling
- The Bosch battery pack can be charged on or off the frame, has a cool integrated loop for easier carrying and the way it’s mounted on the bike is much better than the older rack style batteries used by Electra Townie Go! models, the frame is less flexy, the display panel is also removable
- Schwalbe Fat Frank Balloon tires look great and come in different colors to compliment the frames, they have integrated reflective sidewalls for safety, Kevlar lining for greater protection against flats and soften the ride by being squishy (absorbing cracks and bumps like suspension)
- Integrated front and rear LED lights by Spanninga run off the main battery and are controlled through the Bosch Intuvia display panel! You need not worry about replacing batteries separately or turning each light off after a ride… it’s all one system and even the display panel is backlit
- The fenders, rims and chain guard are all custom painted, sometimes the same color as the frame and other times to compliment the tires but it looks great in both cases
- Most of the wires for shifting, braking and running the electric drive system are either run through the frame downtube or fastened in such a way that they are hidden and well protected
- This ebike comes with an integrated cafe lock from ABUS that allows you to disable the rear wheel, perfect for deterring theft for quick stops without having to carry a large cable or u-lock
- The internally geared hub offers eight speeds which is perfect for slower riding, climbing or hitting the top speed of ~20 mph but being internal it stays cleaner, can be shifted at standstill and allows the chain to be shorter and tighter, it probably requires less maintenance and is definitely less vulnerable than a traditional derailleur
- The double-leg kickstand is very stable, it keeps the bike upright and makes loading the rear rack much easier than if you only had a single side stand, note that the stand is also adjustable on both sides for use on slanted terrain
- The LCD display panel is backlit, removable for safer storage and even has a built in micro USB port that can be used for charging portable electronics like a cell phone for music or GPS applications, you’ll need a cable like this for most Samsung phones and an adapter like this for newer iOS devices
Cons:
- There are no water bottle cage mounting points on either frame style, it seems like the high-step would have had room on the seat tube but they didn’t add them, consider a bar cup holder or a trunk bag with bottle slot like this
- In my experience the Shimano Roller band brakes don’t stop as quickly as v-brakes or disc brakes, they look nice and even have heat sink fins that sort of look like disc brakes but they use a band inside and require a bit more pulling effort to stop
- As with most cruiser style electric bikes, the Townie Go! weighs a bit more than a standard city bike, the frame is larger, the saddle and handle bar are larger and the internally geared hub adds a bit of weight as well, thankfully the battery is removable for reducing weight during transport but it only weighs ~5.5 lbs so the bike will still be heavy
- Mid-drive electric bikes tend to be easier for bike shops to work on because the wheels and drivetrains are mostly unchanged, this also means that they work well with quick release systems but the Townie Go! does not offer this, it uses standard threaded axles with nuts that require tools to work on
- The battery requires a stronger push to fully click onto the frame, make sure you hear the click or it could get knocked off and fall to the ground (scraping or even cracking the plastic cover)
- Walk assist appears to be de-activated on the Bosch system, this would be a nice feature given the heavier weight of the Townie Go! and I’m not sure why Bosch hasn’t allowed it (possibly to strictly adhere to the Class 1 category of ebikes in the USA? I hope they enable it on future versions)
Resources:
- Official Site: http://www.electrabike.com/bikes/townie-go
- More Pictures: https://goo.gl/photos/NXykcNYhoN7z8aJX8
Klatuu says
That is the most beautiful e-bike I’ve seen! But what I want to know is what helmet are you wearing in the video?
Court Rye says
Hey Klatuu, cool name :D I agree with you, the Townie Go! is one of the most beautiful bikes I’ve tested and the different colors are awesome… To answer your question though, I’m wearing a helmet from Specialized called the Echelon II size Medium 54-60 cm (here’s a product page for the standard Echelon, not sure of the differences but you can search Google for the Echelon II for sale). I like this helmet because it’s bright white with reflectors built on and has an adjustable plastic slider at the back (with a little plastic wheel you twist). I’m able to wear it with my glasses and have owned it for over five years at this point and it’s doing well. I visited Specialized HQ in Morgan Hill California last year and got to see some of their new equipment (including helmets) they explained that as the foam and plastic becomes brittle or if you hit your head moderately hard even once it’s good to get a replacement so I may be due, I’ve enjoyed it a lot though and hope this feedback helps you find one yourself!
Justin says
In the review this bike is referred to as a great neighborhood bike, but perhaps not the best for longer commutes. I was just wondering your opinion on why? If this were a non-electric bike, the weight and inefficiency of it would certainly disqualify it. However, as an electric bike I would think that these would not be an issue when looking for the perfect commuter. What are the criteria that would make up an excellent electric commuter bike? I’m looking to purchase a bike for my wife who commutes 10 miles each way (80% bike path).
Court Rye says
Hi Justin! Sorry for the confusion… the Bosch powered Townie Go! would make an excellent commuter because it’s capable of traveling further per charge, is relatively comfortable and has the rear rack for cargo. There are ways it could be further improved for trekking or touring (suspension fork, suspension seat post, more active seating). I guess my comment in the video was more about ride style. The “Flat Foot” pedal position doesn’t always feel right to me for spinning quickly and offers less leverage for the legs… The trade off is a more upright body position and comfort. Since this is a Class 1 ebike you have to pedal and sometimes the wider saddle (which is often mounted lower by riders) creates a scrunched leg situation that can strain knees. I would consider the Kalkhoff Tasman Classic a more active long range commuter but the Townie is similarly capable if you set it up right. An ideal long-range commuter would be the Kalkhoff Agattu Impulse with the suspension fork and post (and like the Tasman Classic the pedals are more directly below vs. forward). I realize these are subtle differences, sorry to throw you off with the comment in-video. The Townie Go! Rocks and would probably be just fine, I see so many electric bikes that I can get a bit more critical at times and really zero in on the differences ;)
Odette says
Hi I’m interested to buy that bike but I am just wondering if there is a maximum weigh for riding this bike ?
Court Rye says
Great question Odette, I am not completely sure but most ebikes I see out there limit weight at 250 or 300 lbs. My guess is that the Electra Townie Go! is similar but you could contact your local Trek dealer and ask them to be sure :) if you find out please comment here again to help others and I will add the information in the review!
Everett says
250 lb weight limit
kloxxe says
The weight limit is 300lbs according to the manual.
Mark says
I’m looking at the Townie Go for cruising the neighborhood which includes some fairly steep hills. The Bosch system is 350 watts with a 36 v 11ah battery. I’ve been comparing it to the Bafang bbsd at 1000 w and 48 v 15-29 ah battery. Is it that more efficient? It seems underpowered for a guy like me who weighs over 200 lbs, yet in the review you stated it is overkill. Thanks for your reply!
Court Rye says
Hi Mark! If you do get a Bafang mid drive I recommend the 750 watt or even 500 watt BBS02 models vs. the BBSHD because it is illegal at 1,000 watts unless used on private property or off-road. The US limit is 750 watts or less and 20 mph or less with a throttle and both of those requirements are satisfied by the Bosch mid-drive (and other consumer ebikes). In my experience, it’s enough power and way more responsive and refined than the BBS02 but it is weaker and you don’t get a throttle… I don’t use the throttle as much now that I’m fully accustomed to riding electric bicycles. I like to pedal and feel the zoom of the motor helping, it feels natural and comfortable but there are advantages to power on demand, especially if your legs get tired or the street is wet or you need help getting going. E-Rad makes my favorite version of the BBS02 because it has shift sensing and can be made to fit a wide range of models. They also sell completely built electric bikes (the bike, the battery and the motor all combined just like the Electra Townie Go!) I hope these suggestions help you. If you live near a Trek dealer and can try the Townie Go! I would highly recommend it, you’d get excellent support and warranty by working with a local ebike shop but if you live near Las Vegas you could do the same thing with E-Rad because that’s where their headquarters is now :D
Mark says
Thanks Court! Townie Go’s are very hard to find and there aren’t any dealers locally that have one in stock to test ride. My wife and I plan on riding together. Our rides will be casual and certainly nothing over 20 mph so we liked the idea of a Townie Go. It also fits our other requirements such as fenders, comfort, upright riding position and wide tires. One downside is the cost to replace the battery. At $800 or more it is about twice the cost of a battery for a Bafang kit. It would be great if someone would produce an aftermarket battery for the Bosch mid drive at a substantial savings.
We may have to buy one sight unseen if we decide on the Townie, a little on the risky side. One other question, when you test rode the Townie with the Bosch motor, was there any resistance from the motor itself when you pedaled without electric assist? Your reviews and posts have been invaluable in this process of selecting the right ebike! Thank you so much! Mark
Court Rye says
Hi Mark, I cannot say for sure whether the motor creates resistance to pedaling… certainly the gear system that spins the sprocket at 2:1 will reduce efficiency but in my experience it’s hardly noticeable. When you coast, the rear wheel freewheels just like any ordinary bicycle so there’s no drag like you might find on a gearless direct drive hub motor (many of which offer regenerative braking to offset that cogging drag). I’m being very objective here, yes there will be some resistance. In practice, it’s not something I’ve ever noticed and while the battery packs for Bosch tend to cost more that’s in part due to the extremely high quality. Also, since they use the same pack for all of their designs 2013-2016 and possibly beyond… you have a large pool to draw from vs. something more custom. My Uncle has had and used a Haibike with the Bosch drive system for over a year and a half now riding every single day to work and back… sometimes for fun in the mountains or around town too, and he hasn’t noticed much degredation (and this is in Colorado where the temperature can range from below freezing to over 100 degrees). I think Bosch makes one of the best systems around and would actually see the Townie Go! as a lower risk “sight unseen” purchase. This is the third generation of the bike, they are now owned by Trek (one of the largest manufacturers worldwide) and Bosch is a clear leader. You and your wife will likely have a wonderful experience with the bikes. Here’s a video I shot with my Uncle discussing his Bosch powered ebike :)
Mark says
Thanks again Court. Your research is invaluable to those of us shopping for ebikes. Btw we are not going into this totally blind. We have test ridden Pedego Interceptors and I have test ridden a Pedego Ridge Rider to get a feel for the difference between pedal assist and torque assist. We also rented Pedego bikes that were throttle only. We went to a local Trek store that had non-motorized Townies and rode several of them. I’m reasonably certain that a Townie Go will work just fine for my wife who is petite and in great shape. I plan to buy her a Townie Go that she can enjoy and then see if it will handle my larger size especially up the hills in our area. If it does then I’ll buy a second one for me. If not, then I’ll be back with more questions. Thanks for helping.
Court Rye says
Sounds good Mark, hope everything works out! I bet your wife will love the bike :)
Denise says
Can this bike successfully pull a standard large dog trailer? I have a 110 lb pitbull that had surgery on both knees. He misses our long walks so I figured I could tow him around instead. This prompted my research into electric bikes. I’m petite and nearly 50 so it would be impossible without the electronic assistance.
Court Rye says
Hi Denise! My opinion on this is yes, a strong yes :) I don’t want you to be disappointed and suppose there are many factors to consider here like the trailer you get, how heavy you are, the terrain, even wind but the Bosch mid-drive is very powerful in my experience. Here’s another review with a video of me climbing a very steep mountain with nearly the same motor from Bosch doing just fine.
Denise says
Thanks for the quick reply. I’m running into a problem with the attachment of the trailer to the back fork of the Townie Go! because of it’s single chain setup. But I really love the Townie Go!. Can you recommend a similar bike. I can then research that. Your reviews are the best I’ve ever seen regardless of the product. You have made this decision much easier for me.
Court Rye says
Hi Denise! I’m so glad the site has helped… sorry to hear that the Townie Go! doesn’t seem to be compatible with your trailer. I’ve heard that there are multiple attachment designs out there and that some people make custom adapters. If you like the Townie Go! maybe it would be cheaper to find someone locally at a machine shop to make you a special adapter? The same sorts of issues could crop up with other models (most of which use hub motors) and that will add more complexity to the rear of the bike. The neat thing about the Townie Go! is that it uses a mid-drive. Also, you could ask in the Forums and try to get help from Ann M. who is a moderator there, she has experience with ebikes and could help to point you in the right direction or add more creative thoughts.
Leslie says
I just purchased 3 days ago from my favorite local bike dealer the azure colored Townie Go! 8i. They didn’t expect to get it in until December 2016 and one came in so I was the lucky one who got it. I want to thank you for the excellent review video you did on this electric-assist bike. Your video was so thorough in explaining everything regarding the Townie Go!. You helped me learn very quickly all the features and how to use them. I can’t thank you enough for taking the time to create this video. I hope it stays on this website so that I can refer back to it whenever needed. I like your very clear style of explaining things and providing your opinion on what you really like about the bike and what could be better. This is one of the best review videos I’ve seen. THANK YOU!
Court Rye says
Wow, thank you SO much for all of the compliments and feedback Leslie! I really enjoy helping people, especially with technology that I view as healthy and positive but it’s a lot of work and can be exhausting to travel, shoot, edit, write etc. comments like yours make it all worth while. I too hope that this site can continue to offer honest, objective information (and comments!) for years to come. Enjoy your bike, I think you chose very well with the Townie Go! :)
Leslie says
Hi Court, thanks very much for your reply back to my comment. I forgot to add that, not only do I absolutely love riding my Townie Go and love how it looks, but I actually chose to buy this specific bike based on your review. I originally rode my very first electric bike in Kauai last October and enjoyed riding it so much that I knew my next bike would be electric. Last month, there was an electric bike Expo in our area and I had the opportunity to ride many different brands of electric bikes. I actually never saw the Townie Go while there (although my bike dealer said they had them at the Expo) but there were so many bikes to test ride I just never saw it. (On a side note, I did learn from the bike dealer that the bike I rode in Kauai was a true electric bike with a throttle and I didn’t have to pedal, whereas the bikes at the Expo were all electric-assist where you do have to pedal.) Anyway, I digress…of all the bikes I rode at the Expo I thought I liked the Trek the best so as I was doing some research online I came across your review of the Townie Go. I liked your review so much that I went to my bike dealer and asked to ride one. He didn’t have any of the step through bikes but he had the high step like the one you have in your video that I rode. The rest is history but I credit you and your video for my choice of the Townie Go. I was even willing to wait until December 2016 to get it but, as luck would have it, one azure step through came in to the dealer and since I was on the waiting list they called me first.
A question I have for you is that I don’t like not being able to see traffic behind me while riding. Is there a mirror that will fit on the Townie Go that you would recommend? I prefer not to use the mirror that you can attach to your glasses.
Again, I thank you for an awesome video. I have watched it 5 times now as I try to learn everything about my new bike.
Court Rye says
Wow, I have never been to Hawaii but it looks beautiful… neat place to experience your first electric bike ride. I bet you were on Pedego models right? They have dealerships in Hawaii and their bikes have throttles as well as assist and they even kind of look like the Electra Townie Go! cruisers. I’m glad your dealer was able to get you a model, did you know that Trek bought Electra a year or two back? It’s interesting that Trek was your first choice after the Ebike Expo and that you ended up with a Trek-owned model :P
Regarding mirrors and safety… I always ride with a helmet and there are special mirrors you can stick to the side of them like this but if that’s too much like the glasses mirror you said you didn’t like then consider a bar-end mirror like this. Usually you can stick one of these into the handle bar tube and adjust it to work much like an automobile side mirror.
Leslie says
Hey Court! You definitely need to get to Hawaii sometime. I’ve been to all the islands and they each bring something different so it’s worth it to see them all if you get the chance. I can’t remember now what brand or model electric bike I rode in Kauai. I did know at the time but once I found out they were about 5K I knew that was more than I would be willing to pay for a bike. I actually told you a half truth when i said the Trek e-bike was my favorite of the ones I rode at the Expo. I should have said it was my favorite in my price category. My most favorite was the Stromer ST1 and ST2 but the price tag at 4 and 5K was again more than I wanted to pay. I am very satisfied with my Townie Go!
Thank you for the recommendations for the mirrors. I appreciate it. You are totally awesome about helping others! Now all I need is a rear rack trunk bag. If you have a favorite, please let me know. I don’t need one with panniers as I only need to carry wallet, keys, water, etc. Thanks again!
Court Rye says
Hi Leslie! Hawaii is on my list… will try to visit as many spots as I can :) it’s cool to hear that you liked the Stromer bikes, they offer a really quiet, smooth and powerful feel but indeed, the price tag is higher!
Regarding bags, I have owned a couple of these (got one for my Mom to use on her bike and it has worked great for over a year). A friend of mine recently bought this one which I think looks a little nicer. Both of these bags have a bottle holster which is cool, it’s a little tight but still useful if your bike doesn’t have a bottle cage (like the Townie Go!)
Rob says
Court: Thanks for all the reviews. I must have watched nearly all of them before settling on the Electra Townie Go 8i, Army Grey with the spectacular red tires. It will arrive in just 2 days at my local Trek shop. Your reviews are an incredible service. Thank you. Rob Price
Court Rye says
Great choice Rob, Electra really nailed it with their latest models (love that they come in multiple colors and the high-step/low-step configuration. I’m sure you’ll have a great time, hopefully the Trek dealer treats you right, it’s nice having a larger company for the support and fit services. Appreciate your kind words :)
scott t says
will the power pack 500 work on this bike…would it offer more range than the 400 that comes with the ebike?
Court Rye says
Hey Scott, great question… Yes, I believe the Electra Townie Go! and other ebikes that use the 2014/2015/2016 Bosch Centerdrive system with the PowerPack 400 are all forward compatible to work with the new 500 battery. It fits into the same interface and indeed, would offer more range. The really cool thing is that I believe it only weighs like 1/2 lb more so it’s a sweet upgrade!
scott says
I have a 2016 TOWNIE GO. It is a great bike. I have about 250 miles on mine so far (a few weeks of ownership). It is extremely comfortable courtesy of the riding position, plush saddle and fat frank tires. I have put some collapsible metal baskets and nylon trunk bag on the rack and this expands functionality. I will say the only drawback is the brakes and range. I’m a two hundred pound rider (in northern Nevada) and the band brakes are under powered or whatever the term for weak brakes is….and on a few occasions I have come close to meeting range max. Granted though, that is something an an extra battery on days that I know I will be riding longer on.
Many of the city styled bikes to me still have a bent over riding position that beats my shoulder up but not this one. The townie is great platform for an ebike. If you ride alot, go ahead and get an extra battery and then enjoy it till it falls apart.
Court Rye says
Hey Scott! Thanks for sharing your experience, glad to hear the Townie Go! is comfortable and mostly covers your riding habits (in terms of range). Have fun and be safe out there! Good accessory advice too, I like baskets and stuff, way better than wearing a heavy backpack – especially on a hot day in Nevada ;)
Jeff says
Hi Court, Let me begin by saying you’re the best. Whenever I look at your videos or read your write-ups I know I’m going to get as detailed and smart a review as is possible anywhere. You provide a most needed service and I credit you more than anyone else with making e-bikes more and more popular.
I’m an overweight senior and need all the exercise I can get. I bought a Townie 21 speed last June and found it great. It must be the upright position that’s best for me. I rode 650 miles between June and November (Chicago suburbs) and if felt so much better than a Giant Cypress (700c) bought in 2012. I average about 7 miles each outing at 12 mph but feel it’s getting more and more tiring. And what I really want to do is go faster and further. I’m thinking an e-bike is my solution and with my Townie success it seems like a “no brainer” that I should get the Townie Go.
Your review for the Townie Go is clear indicating the Bosch motor is 350 watts with 60 nm of torque. **So why does everyone else (including Electra) indicate the motor is 250 watts?**
And I’m a little bummed that it has roller brakes rather than disc brakes. I even read where roller brakes have grease packed in that provides a little resistance. Am I being too picky? **Are roller brakes fine for just touring paths and mostly level roads?** This is a big investment for my wife and I who also wants a Townie Go. Just thought I’d check these questions with the best source there is. Thanks much for all you do.
Court Rye says
Great question Jeff, I’m excited for you and your wife! Getting into ebikes has changed my life, allowing me to commute comfortably and enjoy riding like I was a young guy again ;)
I really love the Electra Townie Go! and think it will work for you, despite the less exciting roller brake and possibly downgraded 250 watt Bosch Active Line motor. The model shown here is from 2016 and it says Bosch Performance Line which I believe is 350 watts and a bit more zippy. They also have an Active Line motor that’s 250 with 50 Newton meters of torque vs. 60 and it’s designed to feel smoother… for neighborhood riding. My guess is that for 2017 they’ve switched motors and that’s not a bad thing. You can see the Active Line motor in action on the Tern Vektron here and even hear the company representative talk about why they chose it. If you live near a Trek dealer and can test this bike out, that would be my advice.
If it were completely up to me, I’d love to see hydraulic disc brakes on this bike vs. roller but the motor difference is less of an issue. Each company makes choices based on cost, durability and user experience. While I can’t speak for Trek/Electra, they are a leader in the space with great warranty support and Bosch only partners with the best brands. I wouldn’t hesitate too much though there are lots of other cruiser style ebikes out there… got another set of reviews on the way right now in fact. Feel free to share your thoughts or follow-on questions and keep an eye out :)
hank says
Court, Love your reviews. On the townie there seems to be confusion on the websites on the mid drive, I’ve seen 250 watts and also 350 watts listed. I live in Canada where the limit is 500 watts on motors. Could it be they are unloading European models here (250 watts ) and have a more powerful setup in the States?
Also on the throttle issue, is it true you can order it with throttle only setting in addition to the pedal assist modes if you specify that in the factory order, and they can set it there? How different is the forward style pedal setup, does it bear getting used to? Thanks
Court Rye says
Hi Hank, my understanding is that the hardware on Bosch motors is pretty similar but the software can be tuned for efficiency (Bosch Active), regular city riding (Bosch Performance) or high-torque mountain (Bosch CX) and even though the European models say 250 watts, that is more of a legal thing and the torque is still rated the same. I wouldn’t stress too much about the label… it bothered and confused me a bit when I started to realize there were different labels but I’ve tested a bunch of them and had great experiences all around. As for the flat foot design, some people really like it… There are lots of cruiser style ebikes with angled seat tubes that simulate flat foot but Electra / Trek has the patent for separating the bottom bracket from the seat tube connection point. The best way to make a decision about body positioning and ride preference is to go for a test ride if you can. I hope this helps!
Mark Benson says
Purchased 2016 Townie and absolutely love it. I have over a thousand miles in 5 months on the bike and enjoy the longer distances without painful knees. I am 68 years old and 220 pounds and this bike has great pick up and enough assistance for fairly steep hills. If I take it to the store where folks pass by they tend to stop and ask about the bike, and some have asked for a test ride and came back with a wow smile. The stopping power of the bike is no problem at all – no worries about the braking system for sure. A great buy for a quality bike!
Court Rye says
Hey Mark! I enjoyed your testimonial, thanks for taking the time to share about your experience! It’s great that you’re also sharing the bike and exposing new people to electric ;)
Monica Stevenson says
I purchased the Townie Go in April of 2016. I now have over 1100 miles on my bike. I had originally “pre-ordered” the Copenhagen Wheel planning to use it on my Townie — but after waiting 2 1/2 years for it to be shipped, I gave up and ordered the Townie Go. I understand that they are now shipping the Copenhagen Wheel — but if I had waited, I would have missed out on over 1,000 miles of riding! The bike is super comfortable and allows me to ride most anywhere — plus long distances. I’m 64 years old and am constantly telling anyone who listens — “you gotta buy one of these.” I’ve never had an issue with the brakes and the battery seems to hold well for at least 45 miles — sometimes over 50. I bought mine at REI and the service on it has been excellent. My biggest complaint is that there aren’t more people who have e-bikes to ride with! The Cafe lock is also a super plus — anyone who tries to steal my bike is going to have to carry out — and it’s pretty heavy for that!
court says
Hi Monica! I enjoyed your comment, sounds like you’ve had a blast with the Townie Go! Good for you, recognizing the wait of the Copenhagen Wheel and finding something else. I’m with you… good to get out there and enjoy riding, regardless of the bike. I’m just so happy that the Townie Go! has been working so well for you :)
Dewey says
It’s interesting to see how Electra are expanding the Townie Go! line with two new urban-oriented models that address one of your criticisms – tektro hydraulic brakes are now fitted to the Townie Commute Go! and Loft Go! Both new models are equipped with larger more efficient 700C tires, more swept back handlebars, and rear and front cargo racks with the front light relocated to right of the front rack to not obstruct the light when riding with a load.
Court Rye says
Cool! I haven’t seen those in person yet but appreciate your feedback here Dewey. Will keep an eye out and hopefully, this comment helps people who might have similar questions or concerns.
Randy says
I would like to see a review of the Loft Go! 8i. I’ve been shopping for my wife for 3 months and this bike looks like the perfect e-bike for her.
Court Rye says
Wow, it looks beautiful Randy, thanks for the request! I’ll keep an eye out and review that one as soon as I can :)
Pete says
Court, I have just purchased a 2018 Townie Commute Go and it has been updated from the 2016/2017 that you have reviewed here. Tektro hydraulic disc brakes are standard now along with front and rear fender racks. The handle bars are curved back and allows a straight up natural sitting position. The pedals are pushed forward and makes the ride much more comfortable. I have had three hip replacements and a knee scope. I have only a 78 degree hip bend and found most other bikes impossible to peddle. I simply could not get my leg to raise high enough to peddle a bike. This one I can and with very little problems.
You need to review this version and let your readers know of the benefits for older riders. Comes with the Bosch 250W drive system and tops out at 20 mph. The walk mode is not enabled on this bike and the kick stand is mounted forward, but those are the only things I find that I wish where changed. This will become your new favorite cruiser. We also have on order a Loft Go for my wife. The frame is lighter and overall the bike is about 5 pounds less than the Commute go coming in around 45 pounds. The Bosch 250w system has been tuned down also on this bike due to the lighter weight of the bike. Wheel base is also about 2.5 inches shorter and the angle of the seat tube is 2 degrees less. It has all the features of the Commute go in a slightly smaller package that fit my wife better. She is 5′ 2″. Keep up the great reviews. They made our decision on which bike to purchase much easier.
Court Rye says
Hi Pete, thanks for your thorough update! I’m looking forward to reviewing the new Townie models and appreciate your insights about the handlebar and pedal position. I hope the bike works great for you and will keep my eye out for a review soon :)
Marleen says
Hi Pete,
As someone who is also looking into buying one of the new Electra Go! bikes may I ask you if the Loft Go! you ordered for your wife has already been delivered and put to the test? And if so, if your considerations on the bike being better suited for her, being a bit smaller, compared to the Commute Go! indeed turned out to be true? Since these bikes are very hard to find and test ride (at least here in Europe) your wife’s experiences could be very helpful! Not only to me ( I am looking for a safe, stable cruiser style e-bike for my still very fit, but not too tall 5ft4 mum who’s 72 ) but to a lot of other interested more senior ;-) riders. Thank you in advance Pete!
And thank you also for describing the differences you noticed between the Commute and Loft Go! in the first place for that already helped a lot! I was actually searching all over while you already mentioned some of the most relevant differences (the weight, the step thru height) right here! I guess I really am still a rookie here on this forum…. ;-) Hope to hear from you!
Kind regards from The Netherlands! Marleen
Jeff Lieber says
Court, I wanted to follow-up after my 3-6-17 note to you with Townie Go questions. And to let you know that my wife and I did get new Townies-Gos. We test rode the bike at a nearby dealer and were really happy with the ride. Your reviews already “sold” us on the Bosch mid-drive motor so with great pricing the Townie-Go seemed like a winner. Our biggest problem though was the bright “funky” colors Electra had. We preferred the black (Ebony) color but those white tires… Ugh… they were just not to our liking. So to help make a double sale our bike shop agreed to swap the white tires for the same exact black Schwalbes but with reflective strips (another of your suggestions). The bikes now became perfect for us.
I got the last black “D-Frame” available from California on 3-22-17. Unfortunately my wife wasn’t so lucky and her 1 month wait for the black step-through turned into 2.5 months. We were told that the current demand for these bikes in black would be 6 months today. Wow. Here’s what I learned from my first 200 miles on the bike.
Some of the Pros:
And very few Cons:
What I left out are the roller brakes. I just couldn’t decide if it was Pro or Con. We’ve never had any type of disk brakes to compare it with so maybe we’re not the best judge. But we found these brakes work just fine for us in our mostly flat midwest terrain (50 miles NW of Chicago). No major hills or big descents like other areas of the country. And these brakes seem to give us no noise and make the bike look simpler and cleaner.
Overall we’re very satisfied with our Townie e-bikes. We feel lucky to have the high quality Bosch Performance Line (with 63 NM of torque) which gets more than enough power. Any more power would just be over-kill for our riding. And lastly, your reviews taught us so much about e-bikes. We feel we owe you a lot for all your help.
Thank you, Thank you, Jeff Lieber
Court Rye says
Wonderful writeup Jeff, thanks for taking the time to prepare this and reflect on the experience. I’m sure others here will find it useful! The Townie Go! is one of my favorite recreational electric bicycles and it sounds like they are selling pretty well. Maybe Electra / Trek reps will see your points about colors and grips for future iterations. In the mean time, it’s great that you found some upgrades that work well for you. Enjoy the ride!
Steven Shepard says
Hi Court, There are just so many variables when choosing an e-bike, and you seem to be “the guy” when it comes to e-bike knowledge, so here’s my want list:
My “deal Killers”:
My current short list (this seems to change daily):
My emotional favorite is the E-lux Tahoe, it’s a beautiful bike. The Radrover seems like great fun at a great price and is my wallets favorite, I just added the E3 Dash as it would be fast and fun, I haven’t researched it yet but there is likely a Raleigh branded version of the E3 dash that may have some slightly different colors or other options.
Anyway, based on my short list, what do you think, which would you choose and why?
Thanks, Steve
Court Rye says
Hi Steven, I’d consider the Magnum Metro for its power, low price, tire style, and accessories… even though it doesn’t have a mid-motor. I love E-Lux and their Tahoe model is indeed a wonderful powerful bike (more powerful feeling than the Metro in my experience). For mid-drive powered ebikes, the best value right now seems to be the Bulls Cross E which uses Bosch. For under $3k you get an amazing bike but it doesn’t have the fatter tires or internal gearing (none of these do). You might need to explore Riese & Müller for NuVinci systems and they cost a lot more… and weigh a bit more as well. I hope this helps! Another consideration at the most affordable end could be the Surface 604 Rook. I’ll be reviewing the Electra Comute Go! very soon as well, it’s a great e-bike.
Jack says
In my search for a relaxed bike I have come to the Townie and unable to find anything that resembles it, so far so good. Thing is that i am close to 6’2″ and, well, that may be too tall for this bike, I am not all about looks but I do not want to look like I am on a kids bike and is it even comfortable at that size?
Court Rye says
Hi Jack, have you tried the Townie Commute Go? It uses a larger 28″ wheelset which elevates the bike and might fit your taller body better. I think with a bit of handlebar adjustment, either bike could work, there isn’t a huge difference between most frame sizes (just an inch or two in length of top tube). Here’s a review I did of the Townie Commute for you to check out.
Jack says
Thanks for the quick reply, Electras are getting harder and harder to get here, maybe i should stick to something that is made here, its not like bikes are not getting made in the Netherlands. I liked the Gazelle you reviewed, maybe a Batavus or a Giant.
Court Rye says
All great choices, I’m a big fan of Gazelle and feel that the Pon Group (which owns Kalkhoff, Focus, Faraday, and Gazelle) is a reliable company. Giant is a bit leader as well (globally) and I like their new ebike models, but I feel that Gazelle has been in it longer and is more focused right now.
Jack says
I have settled on a Pegasus 2017 Tecaro Nu E Belt, so not really Dutch but close :)
Court Rye says
Oh, cool! I have never seen or tested Pegasus models (maybe we don’t have them here in the USA yet?) I hope it works great for you Jack, thanks for the updates ;)
SM says
DO NOT BUY. I could not be more angry at a company if they put a representative on a plane, he flew to my house, knocked on my door at 3 am and spit in my face. I paid nearly $3000 for a Townie GO only two years ago. My battery is dead and there is no source for another. NONE.
The company that made the proprietary design no longer makes them (I called Chicago), they have no backstock, and Electra didn’t bother to stockpile any for their customers in the future — the ones who, I must again state, shelled out 2-3 k for their product. The same for the charger, were that to be stolen, or fail. There are none to be had, none in production, none set aside for consumers in the future.
I don’t think this bodes well for anything this company puts forth and I will never do business with them again. Should I ever be able to afford to.
Court Rye says
Hi SM, I’m so sorry to hear that your bike stopped and that you have not been able to get a replacement battery. Does the version of the Townie Go! that you own have a rear rack battery like this and use the SRAM hub motor? If yours is newer and uses the Bosch mid-drive and Bosch Powerpack 400 I may be able to help you find a replacement… but unfortunately, I have not seen the older SRAM designs around. I could still reach out to some shops or perhaps you could post a wanted ad in the EBR forums wanted section here.
JH says
Hi SM
I’m sorry you had such a bad experience with your e-bike. I don’t know if you have found a replacement battery yet. There is a company nearby me in Newark Ohio that rebuilds e-bike and power tool batteries for about half the cost of new. They’re called Nethers Batteries. Here is the web address https://netherswholesale.com They do a great job. Anyone need they’re e-bike battery refurbished give them a call. They handle all brands.
Court says
Thanks for the tip and link JH! Hope this helps SM :)
Penny Lilly says
I just bought an electra townie go… I love the smooth power and easy acceleration and deceleration with the assist! I can go anywhere without worrying about the hills… I am struggling to know how to transport my bike. I have a bike carrier that has two arms with feet to sit on the back bumper and one arm for on the trunk with 6 straps… purchased several years ago from a bike store. I have a Toyota Camry. The other choice is an older pickup which will get less gas mileage and I don’t know how I would lift it into the truck bed.
I looked at adaptor bars… and would have to use the truck if I use a hitch rack which looked expensive… The other question is will a water bottle fit in the cup holder? Another question… on my Trek bike I carried a CO2 cartridge for flats, tube etc. What should I carry for this bike?? I hope the wheels don’t go flat as easy as some people have reported because I take country roads.I couldn’t find a mirror for the electra on the main site either.
Court Rye says
Hi Penny! I’m so glad to hear that you are enjoying your Electra Townie Go! Finding a bike rack that can fit some of these electric models can be difficult because they are heavy and indeed, may require a crossbar adapter like this if you have a hanging style rack. I suggest removing the battery pack when transporting to reduce the overall weight.
I personally opted for a hitch rack and installed a 1.25″ hitch on my Toyota Prius so I could use it… and yes, it did cost a lot of money. There are some cheap ones that can work, like this, but they don’t have locks or offer as much stability. I purchased and tested one of these racks a while back and it did work okay, but not as well as something like this, which even has a ramp so you don’t have to lift the bike!
As for pumps, I always carry one like this which has a pressure gauge built in and can work with Presta or Schrader type valves. I am not a big fan of the CO2 air cartridges because they expire more quickly when using and just seem wasteful. The hand pump will last a long time.
I Hope some of these tips help you! Also, here’s a short article I wrote about other accessories that can be good to use if you are new to ebikes or bicycling in general, it might give you some ideas or stimulate alternatives to what I wrote above.
Bryan Costigan says
I bought a 2017 Electra Townie Go! and I’m very happy with it. I’ve started to use it for a commuter bike and love the upright position that you are in while riding it. I really like that the internal hub for the gears keeps everything neat and clean. The jury is still out on the brakes, I’m not sure about them yet. The Fat Franks give a nice ride and I’m a big guy! The mid-drive motor is outstanding. My wife says that whenever I’m on the bike I’ve got a grin from ear to ear.
This bike was purchased through a local bike shop, Big Sky Cycling. I have purchased several bikes from them in the past and went to them when I started to look at e-bikes. I found it important to see, touch and ride the bike before I bought it.
I want to thank Court for the reviews that you do and the information that you post. It helped me through the decision process and understand what I wanted in a bike.
court says
Awesome! Thanks for the positive feedback, Bryan. I do my best with this website and enjoy helping people… Ebikes get you outside, active, and connected to other people in the community. It sounds like you have a wonderful and supportive Wife. So glad that the two of you are riding together (does she use an ebike as well?) I put a link to the Big Sky shop, as a callout to anyone else who lives in Montana that might be interested in Trek or Electra models :)
Gene Schulp says
Court, when will you revisit the Townie Go i8 2018 models?
court says
Hi Gene! Possibly in a month or two. I’m in touch with Electra but they haven’t set a date yet for another visit to see their new models. Thanks for expressing your interest, I’ll keep an eye out and prioritize them for you :)
Kim Armstrong says
Bought a 2018 Townie Go i8 from Bently Cycle Alberta, Canada, very happy with the bike. Have put on about 100k so far and must say that the review that was given on this web site portrays the bike in a fair and accurate manner. I don’t find the brakes to be an issue, however I was wanting to purchase a bike with disc brakes, but for the price the drum brakes are a good way to keep the cost in line.
What I really like are the quality Bosch and Shimano components making the bike operate flawlessly. Have added the Thudbuster product mentioned on this web site and find that it smooths out my ride considerably as my Summer Village is installing a sewer system and the roads are trashed! Thanks, Court
court says
Wonderful, thanks for the feedback Kim! I’m glad to hear that this review has matched your experiences for the most part and I’m glad you found some accessories to improve comfort and make it your own. Here’s to 100k more! Ride safe :)
Christine Petrick says
First, thank you so much for all of the reviews! They have helped me so much to narrow down my search for an ebike. I’m torn between the Electra Townie Go step through (cause I think I love the Bosch motor) and the Magnum Cruiser (cause I love the throttle). I’ve also used your awesome “compare” page, but I get so confused when trying to compare so many things. I would love it if you could provide me with some insight as to which you would recommend. Price point between these two bikes is close enough that I’m not considering that at this point. Thank you!
Court says
Hi, Christine! I can understand that overwhelming feeling, with so many details to consider between the two products… I’ll try my best to help! With the price being pretty close between the Magnum and Electra models, my next consideration would be dealer availability and support. Trek has a large network where you can go and get fitted or find help and get fixes down the road. Magnum has a handful of dealers but also sells direct, which requires a bit more DIY. As much as I appreciate throttles at times, the Bosch system does so well (and is so responsive and powerful) that it almost feels like a throttle in the highest assist level. It offers great reliability, range, weight balance, and the company has guaranteed support for many years (Bosch has mentioned a 10+ year plan for each of their systems to me in the past). I like how their batteries are interchangeable, I like all of the Electra accessories, and I just like how this bike looks. It comes with great accessories and rides pretty well. It’s actually one of my favorite cruiser electric bikes on the market. The fact that you even commented on this model vs. Magnum makes me think that this could be the slightly better fit for you. That’s my quick thoughts… if you have specific questions, just leave another comment and I’ll try to help ;)
Christine Petrick says
Thank you so, so much! I really appreciate your insights! I might be on my way to purchase an ebike soon!
Jo H says
Hi, we watched your youtube video and read your review, thank you, both really excellent! I am now just about to buy an electra townie go 1 year old second hand. The lady who is selling it says it was “German assembled”? Is this something to do with Trek? She also says only a 1 year warranty, am guessing this is from the bike shop she purchased it from, and that the Electra warranty is separate?
I read that you recommend the tow hitch bike carriers, but we really haven’t got the budget for them sadly. Could you point me in the direction of the best and most reasonable boot carrier for occasional use please? We will only have the ebike on there and maybe once in a blue moon a ladies mountain bike. Does it mean that if the carrier says 3 bikes 15 kg per bike max = 45kg, that one bike of up to 45kg would be ok or is it that the actual holder for the bike will not hold more than 15kg each? Thank you in advance, Jo
Court says
Hi Jo! I’m excited for you, should be a fun experience riding an electric bike with your friend (or partner). The Townie Go is one of my favorites, are you getting the Bosch drive system or one of the older hub motor systems? I cannot comment much on the whole “German assembled” thing, the warranty should be two years on any defective parts… maybe the one year has more to do with shop service, as you hypothesized? Anyway, I prefer the hitch racks because you don’t have to lift the bike as high up to load them and they tend to allow for more weight. If a trunk/boot rack is your only option, I’d suggest removing the battery pack on the ebike before loading it and then always putting it as far towards the car as possible (to reduce stress on the hangers). That said, be careful to make sure that your tires aren’t near the exhaust pipe of the car or it could melt them… and of course, be careful not to scratch your car! I sometimes use old towels as a buffer (just tie them to the bike frame). Hope these tips help! Make sure you get a really good price on the used ebike if it’s older or not using Bosch because the battery may need replacement within a year or so and that could cost $800+ USD. I’m a fan of recycling, just make sure the bike is in decent shape, maybe check the odometer for how far it was ridden, take it out for a test ride of your own. Good luck and feel free to comment again here with your feedback on all of this and your experiences out there ;)
Dan says
So I just got my Townie go! 8I and I wonder, has anyone else seen the walk assist turned on? Yes, I’m saying my bike DOES have walk assist. The bike needs to be in eco mode ore higher but pressed the button then pressed the “+” on the control pad per the display screen et viola! Same roller brakes, Bosch performance line and awesome army gray color scheme (I love Electra bikes and no not my first Electra). I haven’t had the chance yet to ride the bike far but living in Reno and commuting to work 16 miles each way and up a 1500 ft climb should be easy on this beast. Love the bike thus far!
So other readers know, this isn’t my first electric bike, I own an Izip E3 Dash 2015, so rear hub motor version. That bike was fun but it was a bit of work going up hill and the range estimates were a bit off. Being 6’4″ the bike required some shall we say creative thinking to fit e.g. taller seat post and longer stem. Electra’s don’t have that problem. The bike works out of the box because of that “flat foot technology” even with my 36 in inseam and I’m not maxed out. This is why this one size fits most bike I had no trouble leaping at.
Oh and the 2018’s have a bit of a deal on them so I paid far less than list $2299 for the bike.
As before Court EBR helped point me in this direction. I went to a LBS and they had Brose and Bosch so they worked with me on both systems. They are both VERY solid companies and I heard GREAT stories from the shop owner of both jumping through fire to help customers.
Court says
Hi Dan, I was told that newer Trek ebikes do have walk mode engaged and had an experience once while visiting a dealer who was Bosch Certified where they actually manually turned it on (and made it so I could toggle the lights on/off). It’s great to hear that you’ve found a bike that fits (pun intended), and are enjoying it this Holiday season. Sounds like you’ve got a good local shop :)
Gilbert Crabbe says
Hello and thanks for the helpful info. I have a 2018 Townie Go! electric bike and hate the brakes . They were fine for the trial run because I was on flat roads. But I got it to my home and had disappointment in stopping on hills. The salesman was new and he thought they were disk brakes They looked like it . Now at 200 miles they are unsafe on hills and the bike needs service. on one long downhill I smelled brakes burning.
Court says
Hi Gilbert, it sounds like the model you have is using a band brake system. These are not as powerful as disc brakes and require more hand effort than hydraulic disc brakes or hydraulic rim brakes. I actually don’t know a lot about the service required for this type of braking system but you might want to bring your bike into a shop for a checkup and possible brake pad replacement (I’m not sure if band brakes even use brake pads?)
Lar Johnson says
Hey there! Just bought a 2017 Townie Go! 8I lowstep in beautiful blue. Is there any way to tell how much life is left in the battery? Also, could the odo on the bike have been zeroed out? Says 58 mi, but that seems kind of low, even for a floor model. Thanks so much for the great info you provide on your website. I learned a lot and it really helped in deciding which bike to buy.
Cheers,
Lar
Court says
Hi Lar! I covered the older 2016 Townie Go in this review a while back and it might help with some of your questions. Many times, there’s a little LED indicator on the battery pack or some readout on the display. I don’t think you’re supposed to be able to reset an odometer, but perhaps it’s possible? I think 58 miles is reasonable for a floor model… though it does seem odd for one that is two years old now. Hope this helps!
Kris says
Hi Court,
First of all I want to say thanks for all you do. I’ve learned so much from you.
I just purchased this Townie Go 8i used with only 60 miles on it. Well my first two 15-mile rides went smoothly and I absolutely love the bike for all the reasons you mentioned in your review.
However, on my ride today, the bike was occasionally ghost shifting. Is this normal or is it something I need to get looked at? The bike has about 100 miles on it and I’m wondering if it needs a tune-up.
Thanks again for all you do.
Court says
Hi Kris! Yeah, I’ve experienced some shifting inconsistencies with internally geared hubs before (even new ones), so a tune-up might be in order. I suggest searching YouTube for advice, because I think it can be pretty easy… like, there’s a yellow line on a little indicator that you can line up by turning a screw. Not exactly sure about this model, but worst case, a bike shop could be called in to help. Definitely search around first, maybe even ask in the ebike maintenance forums because you’re surely not alone ;)
joan gaube says
I LOVE my Electric Townie GO ebike !!! BUT it feels like when I put it into “Turbo”, the power feels like it is pulling back. Why does it feel like that ? A lot of times when I go into Turbo, I can feel the extra power, but a lot of times the power feels like it is pulling back.
Court says
Hmm, I’m not sure about that, Joan? What do you mean by “pulling back”? If this is only happening some of the time in Turbo, maybe it has to do with the gear you are pedaling with. Higher gears are going to cause the motor to have to work harder, so it might not feel as powerful. If you’re in a lower gear and the motor gets that mechanical advantage (since it’s a mid-drive), maybe that feels a lot more powerful. I hope this helps!
Ritchie says
Hello Court. New to the site. I’ve recently acquired an older Townie go with the Sram ematic hub with the battery pack on the cargo area. For such a great deal and condition of the bike I couldn’t pass it up even with the existing condition. Here’s my dilemma, after power up on the battery I hear 2 beeps confirming the battery is good/charged and right after that I hear 6 beeps coming from the hub. I’ve looked up online fixes and is directing me to “six long beeps followed by a pause indicates an error requiring inspection and a hub reset at SRAM. I have no idea at this time on where or what to do and I was wondering if anyone here can shed some light. Thank you in advance.
Court says
Hi Ritchie, welcome! Wow, this is outside my sphere of knowledge… and your bike may be out of warranty at this point. My old contact at Trek doesn’t work there anymore, but I can ask here and share this comment. I don’t have a great contact with SRAM, but we do have the Electra forums here and someone else might know. It bums me out when good hardware goes to waste because of software issues, I’m sorry that this situation has stopped your ebike fun in the short term.
Ritchie says
Thank you for your quick reply. Yes please do share and maybe someone will chime in. At the moment, I think I will convert this bike to conventional bike. The only thing is, I will have to get an internally gear hub as this does not have a derailleur. I’m just getting it ready for the fact that I might have to install a mid drive or front hub motor. Do I have any other options out there? Thank you again.
Ritchie
Court says
Hi again Ritchie! I just heard back from my contacts at Electra/Trek and was told “100% the right answer here is to direct them to a certified Trek/Electra/Bosch bike shop. https://www.bosch-ebike.com/us/service/dealer-search/ or https://www.trekbikes.com/us/en_US/store-finder/” I hope this helps you! Sorry I don’t have any more specific answers… these were top people that I asked, but they are business people vs. technicians. I suspect that visiting a shop will allow them to escalate within the company and get a product manager or engineer to help ;)