Gazelle Medeo T9 City HMB Review

2022 Gazelle Medeo T9 City Hmb Electric Bike Review
2022 Gazelle Medeo T9 City Hmb Ebike
2022 Gazelle Medeo T9 City Hmb Bosch Active Line Mid Drive Motor
2022 Gazelle Medeo T9 City Hmb Pedals Saddle Rear Rack Kickstand
2022 Gazelle Medeo T9 City Hmb Swept Back Handlebar Adjustable Angle Stem
2022 Gazelle Medeo T9 City Hmb Bosch Purion Display Panel Herrmans Ergonomic Grips
2022 Gazelle Medeo T9 City Hmb Shimano Acera Gear Shifter And Bell
2022 Gazelle Medeo T9 City Hmb Sr Suntour Nex E25 Spring Suspension 50mm Travel
2022 Gazelle Medeo T9 City Hmb Shimano Mt200 Hydraulic Disc Brakes 180mm
2022 Gazelle Medeo T9 City Hmb Axa Cl35 E Headlight Front View
2022 Gazelle Medeo T9 City Hmb Axa Blueline E Rear Light Back View Steel Fenders
2022 Gazelle Medeo T9 City Hmb Bottle Cage Mount Mixte Frame Type
2022 Gazelle Medeo T9 City Hmb Plastic Chain Cover Bottom Bracket View
2022 Gazelle Medeo T9 City Hmb Shimano Alivio 11 36 Drivetrain
2022 Gazelle Medeo T9 City Hmb Rack Mounted Bosch Powerpack 400
2022 Gazelle Medeo T9 City Hmb Stock Light Olive Green
2022 Gazelle Medeo T9 City Hmb Stock Mallard Blue
2022 Gazelle Medeo T9 City Hmb Electric Bike Review
2022 Gazelle Medeo T9 City Hmb Ebike
2022 Gazelle Medeo T9 City Hmb Bosch Active Line Mid Drive Motor
2022 Gazelle Medeo T9 City Hmb Pedals Saddle Rear Rack Kickstand
2022 Gazelle Medeo T9 City Hmb Swept Back Handlebar Adjustable Angle Stem
2022 Gazelle Medeo T9 City Hmb Bosch Purion Display Panel Herrmans Ergonomic Grips
2022 Gazelle Medeo T9 City Hmb Shimano Acera Gear Shifter And Bell
2022 Gazelle Medeo T9 City Hmb Sr Suntour Nex E25 Spring Suspension 50mm Travel
2022 Gazelle Medeo T9 City Hmb Shimano Mt200 Hydraulic Disc Brakes 180mm
2022 Gazelle Medeo T9 City Hmb Axa Cl35 E Headlight Front View
2022 Gazelle Medeo T9 City Hmb Axa Blueline E Rear Light Back View Steel Fenders
2022 Gazelle Medeo T9 City Hmb Bottle Cage Mount Mixte Frame Type
2022 Gazelle Medeo T9 City Hmb Plastic Chain Cover Bottom Bracket View
2022 Gazelle Medeo T9 City Hmb Shimano Alivio 11 36 Drivetrain
2022 Gazelle Medeo T9 City Hmb Rack Mounted Bosch Powerpack 400
2022 Gazelle Medeo T9 City Hmb Stock Light Olive Green
2022 Gazelle Medeo T9 City Hmb Stock Mallard Blue

Summary

  • A feature complete electric bicycle with lights, reflective tires, steel fenders, and a rear rack. Made by a reputable global brand, using premium drive systems from Bosch. It's available in two frame sizes and features an adjustable angle stem to further optimize fit.
  • This is the most affordable ebike model from Gazelle, but it uses above average parts including Shimano hydraulic disc brakes with 180mm rotors, Schwalbe puncture-resistant tires, Ursus tool-free adjustable kickstand, SR Suntour suspension fork with lockout and rebound adjust, and Shimano Olivio 9-speed derailleur.
  • Sold exclusively through dealers so you can test ride the different sizes, see the colors in-person, and get fitted by a professional. Gazelle has a reputation for quality and has been awarded the Royal Dutch designation, operating since 1892 in the Netherlands, focusing more and more on sustainability in recent decades.
  • The price and weight have increased a bit since the 2019 version of the bike, but the frame and stem feel stiffer. Base level Bosch Active Line motor and PowerPack 400 battery are best suited to casual riding. No more keyed-alike cafe lock, slower Bosch 2 amp charger, limited display readouts and no smartphone app, but it now has bottle cage bosses.

Video Review

Introduction

Make:

Gazelle

Model:

Medeo T9 City HMB

Price:

$2,299

Body Position:

Upright Relaxed

Suggested Use:

Neighborhood, Urban, Commuting

Electric Bike Class:

Pedal Assist (Class 1)
Learn more about Ebike classes

Warranty:

2 Year Comprehensive, 10 Year Frame

Availability:

United States, Canada, Europe, Australia

Model Year:

2022

Bicycle Details

Total Weight:

54.2 lbs (24.58 kg)

Battery Weight:

5.8 lbs (2.63 kg)

Motor Weight:

6.3 lbs (2.85 kg)

Frame Material:

Aluminum Alloy

Frame Sizes:

17.71 in (44.98 cm)19.68 in (49.98 cm)

Geometry Measurements:

Medium 50cm Measurements: 19.75" Seat Tube Length, 22.75" Top Tube, 14.75" Reach, 23.5" Standover Height, 34.75" Minimum Saddle Height, 42" Maximum Saddle Height, 25.5" Width, 45" Wheelbase, 75" Length, 70.5° Headset Angle, 73° Seat Tube Angle

Frame Types:

Step-Thru

Frame Colors:

Gloss Light Olive, Gloss Mallard Blue

Frame Fork Details:

SR Suntour NEX E25 Spring Suspension, 50mm Travel, Hydraulic Lockout, Preload Adjust, 25mm Steel Stanchions, 100mm Hub Spacing, 9mm Axle with Quick Release Skewer

Frame Rear Details:

135mm Hub Spacing, 9mm Axle with Quick Release Skewer

Attachment Points:

Fender Mounts, Rear Rack Mounts, Cafe Lock Mount, Bottle Cage Mount

Gearing Details:

9 Speed 1x9 Shimano Alivio Derailler, Shimano 11-36 Tooth Cassette

Shifter Details:

Shimano Acera Triggers on Right (One-Way High, Three-Shift Low)

Cranks:

Aluminum Alloy, 170mm Length, 38 Tooth Steel Chainring with Full Plastic Cover

Pedals:

Plastic Platform with Rubber Tread

Headset:

Integrated, Sealed Cartridge, Straight 1-1/8"

Stem:

Adjustable Angle (-10° to 60°), 100mm Length, 60mm Base Height, 30mm Combined Tapered Spacer Height, 31.8mm Clamp Diameter

Handlebar:

Alloy, Swept Back, 620mm Length

Brake Details:

Shimano MT200 Hydraulic Disc Brakes with 180mm Front Rotor and 160mm Rear Rotor, Dual Piston Calipers, Shimano MT200 Three Finger Levers with Adjustable Reach

Grips:

Herrmans, Ergonomic Rubber, Outer Lock Ring, Black

Saddle:

DDK Pro Active

Seat Post:

Aluminum Alloy, 29.8mm to 27.2mm Shim

Seat Post Length:

350 mm

Seat Post Diameter:

27.2 mm

Rims:

6063 T6 Aluminum Alloy, Double Wall, 622x23c ETRTO, 36 Hole, Reinforcement Eyelets

Spokes:

Stainless Steel, 14 Gauge, Black with Nipples

Tire Brand:

Schwalbe Balloon Big Apple, 28" x 2.0" (50-622)

Wheel Sizes:

28 in (71.12cm)

Tire Details:

35 to 70 PSI, 2.5 to 5.0 BAR, K-Guard 3 Puncture Protection, Reflective Sidewall Stripe

Tube Details:

Presta Valve

Accessories:

Steel Fenders (60mm Width, Black), Bolt-On Rear Rack with Pannier Hangers and Bungee Loop (MIK Compatible, Triple Bungee Included), Full Plastic Chain Cover, AXA CL35-E Integrated Headlight (Aimable, Side Windows, 35 LUX), AXA Blueline-E Integrated Rear Light (2-LED), Ursus Mooi Tool-Free Adjustable Length Kickstand (20mm Bolt Spacing), Gazelle Branded Flick Bell on Right

Other:

Locking Removable Rear Rack Mounted Bosch PowerPack 400 Battery Pack, 1.2lb 2 Amp Bosch Compact Charger, Motor Supports 100 RPM Pedaling, IP54 Durability Rated Electronics

Electronic Details

Motor Brand:

Bosch Active Line

Motor Type:

Mid-Mounted Geared Motor
Learn more about Ebike motors

Motor Nominal Output:

250 watts

Motor Torque:

40 Newton meters (Eco: 30nm, Tour: 35nm, Sport: 38nm, Turbo: 40nm)

Battery Brand:

Bosch PowerPack 400 18650 Cells, Rear Rack Mount

Battery Voltage:

36 volts

Battery Amp Hours:

11 ah

Battery Watt Hours:

396 wh

Battery Chemistry:

Lithium-ion

Charge Time:

4 hours

Estimated Min Range:

40 miles (64 km)

Estimated Max Range:

90 miles (145 km)

Display Type:

Bosch Purion, Fixed, 1.75" Backlit Grayscale Display, Buttons: Walk, +, i, -, (Hold - to Cycle Through Readouts, Hold - and Press Power to Change Units, Hold + and - to Reset Trip, Hold + to Activate Lights)

Readouts:

Current Speed, Assist Level (Eco, Tour, Sport, Turbo), Battery Level (1-5), Odometer, Trip Distance, Total Distance, Estimated Range, Lights Icon

Display Accessories:

Micro-USB Port for Diagnostics and Software Updates Only

Drive Mode:

Advanced Pedal Assist (Measures Rear Wheel Speed, Pedal Cadence, and Pedal Torque over 1,000x Per Second, Power Output Relative to Pedal Input: Eco 40%, Tour 100%, Sport 170%, Turbo 250%)

Top Speed:

20 mph (32 kph)


Written Review

This review was provided for free using a demo bike and accessories. My goal is to be transparent and unbiased with you, this video and writeup are not meant to be an endorsement of Gazelle products. I welcome your corrections, additions, and feedback in the comments below, and the Gazelle electric bike forums.

Observations:

  • This is a feature complete electric bike, meaning that it comes with fenders, integrated lights, and a rear rack for cargo. Whether you’re riding day or night, rain or shine, casually or commuting, the bike is ready to go. Gazelle is an above average bicycle brand in my opinion, because they take extra steps to prevent rust, keep paint from fading, they sell through dealers globally, and are owned by a very large long-running company called Pon Holdings. Gazelle itself was founded in 1892 and is based in Dieren, Netherlands.
  • The Medeo T9 City HMB is Gazelle’s most affordable model, but the quality is higher than comparable entry point bikes from competing brands. I covered this model in 2019 and have noticed several improvements for 2022 including a nicer suspension fork and hydraulic disc brakes vs. rim brakes. They did remove the AXA cafe lock and switched to heavier steel fenders vs. plastic, which tend to be a little quieter but more prone to rust. Weight appears to have increased by four pounds, the price increased by $200, and they now produce two sizes and colors vs. three. They also changed from a quill wedge stem to a a clamp on design like you’d see on mountain bikes. It interfaces with a wider 31.8mm handlebar vs. 25.4mm before. To me, these are more common parts, and they are sturdier and less flexy. By the way, HMB stands for Hybrid Mid-drive Bosch in case you were wondering ;)
  • I (Court Rye) was test riding the Medium sized frame for this review. My weight is roughly 135lbs (61kg), and I am roughly 5’9″ (175cm) tall.

Pros:

  • To me, this electric bike is visually impressive. I appreciate the premium colors they used, the fact that they sell two colors that could work as a his and hers but are still gender neutral, and how nearly all of the components are black! Notice the rims, spokes, hubs, fork, stem, seat post, handlebar etc.
  • The bike is very approachable due to the lower standover height, but stiffer and lighter due to the mixte mid-step frame design. Most feature complete ebikes that I review weigh more than 50lbs… especially if they use steel fenders and a spring suspension fork like this one. The frame is purpose built, providing internal cable routing to reduce snags. It comes with an adjustable angle stem, and is sold in two sizes to optimize fit.
  • Excellent safety features here including puncture resistant reflective tires, a lighter more reflective color option (Olive Green), and integrated lights that run off of the main rechargeable battery pack. The headlight points where you steer and has side windows to keep you visible from more angles!
  • The suspension fork has been upgraded since the prior release, it now offers hydraulic lockout as well as preload adjust! Overall comfort is good due to larger 700c 28″ wheels that lower the attack angle of the now wider tire, ergonomic grips, adjustable stem, and an above-average saddle. Both the front and rear wheels have reinforcement eyelets where the spokes connect (to reduce wear and cracking), and the hubs are connected with 9mm quick release skewers that make maintenance and transport easier, it’s one of the advantages for mid-drive ebikes.
  • Another nice upgrade is the change from hydraulic rim brakes to hydraulic disc brakes. The provide many similar features such as adjustable brake lever reach and consistent braking for both front and rear compared to mechanical brakes. The big difference is that they will stay cleaner and are more familiar to bike shop mechanics in North America. The rim brakes were less likely to get bumped at bike racks, but they touched the rims and could get much dirtier over time. Gazelle specced a larger 180mm rotor for the front wheel which will cool faster and offer a mechanical advantage vs the standard 160mm rear rotor. Weight shifts forward when stopping, which is why they put the larger rotor on the front wheel.
  • Gazelle added bottle cage bosses to the downtube! Note that they are pretty low, towards the seat tube, in order to fit an actual bottle in the space below the top tube. Perhaps you could use this for a folding lock, mini pump, or other accessory, it’s just nice to have! The rear rack offers lots of cargo options, including pannier bags and trunk bags, and you could find an inexpensive drink holder to connect to the handlebar as well.
  • Note that the handlebar is swept back to improve hand and wrist comfort, and they’ve made it a bit shorter than a cruiser or even some hybrid ebikes. This makes it easier to walk the bike through narrow doors or fit between cars when commuting.
  • In addition to fenders that keep you clean and dry while pedaling, the drivetrain is protected by a custom plastic chain cover that feels sturdier and provides better coverage than a generic part.
  • The drivetrain itself is fairly nice here! It’s offers a decent spread of 11 to 36 tooth cogs in the rear but with nine steps, so you can find a more comfortable pedal cadence than a cheaper seven speed. The Shimano Alivio derailleur is three steps up from the base level Shimano Tourney. It may be lighter, faster shifting, and more reliable.
  • The motor is compact and light weight at 6.3lbs, it uses a standard sized chainring vs. older designs that introduced some reduction gearing drag, and it responds based on pedal cadence, torque, and rear wheel speed. These three signals are measured over 1,000 times per second by the Bosch motor controller, and it even reduces pressure when shifting is detected to protect the chain and sprockets from premature wear.
  • In my experience, you’re getting a reliable and well supported product when buying from Gazelle and Bosch. I believe that they both offer a two year comprehensive warranty and rely on a network of shops that can provide ride tests, fitting, and post purchase support to help the bike last. Furthermore, Bosch supports their hardware for 7+ years once discontinued… so you probably won’t struggle to find a replacement battery or display the same way you might with a less expensive product.
  • Overall, the bike rides well and feels stable, despite the rack mounted battery design. Two advantages are that the locking cylinder and charging port are high up and easy to reach on this ebike! I didn’t notice too much frame flex or speed wobble during my ride tests.

Cons:

  • In order to keep the price low on this model, Gazelle chose the Bosch Active Line motor, rack mounted PowerPack 400, and 2 amp compact charger. They deliver less power, range, and slower charging than other Bosch drive systems. The Active Line Plus offers 40nm of torque and 100RPM pedal support, but uses less energy and is very quiet (as shown in the video review above).
  • Although the latest iteration of the Gazelle Medeo T9 costs $200 more than the one I covered in 2019, it does not come with the AXA cafe lock to secure the rear wheel. I suspect that shipping costs and inflation are contributing to rising costs across the industry, but it’s too bad we lost the lock because it was convenient and keyed alike to the battery before.
  • I used a magnet to confirm that the fenders are made from steel, which can rust over time if scratched. Some people use nail polish to prevent this from happening. Advantages of steel is that it’s sturdier and quieter than some plastic and aluminum solutions, but it does also tend to weigh more.
  • Because the battery is positioned high up and at the rear, it reduces stability and contributes to frame flex and speed wobble, it also takes up some of the racks maximum weight capacity and positions cargo or child seats even higher.
  • The Bosch Purion display panel is effective and easy to reach, but it isn’t removable and some menus have been removed as compared to the larger Bosch Intuvia or fancier new color displays like the Kiox and Nyon that integrate with smartphone applications. Furthermore, the Micro-USB port is only for diagnostics and not charging portable electronics. You can upgrade to one of the nicer displays by paying extra and hiring your dealer to install it.
  • The older Medeo T9 came in three frame sizes and three color options. I suspect that they cut back a bit to save costs and simplify their supply chain.
  • Minor complaints include a trigger shifter that uses a one-way high lever vs. two way (basically, you have to use your thumb to shift into higher gears vs. thumb or index finger), and the headlight is mounted to the suspension arch, so it can bounce up and down and isn’t as high as a handlebar or stem mounted light. I’m glad that the stand for the headlight is tall enough that the beam doesn’t appear to be blocked by the fender or front tire when aimed down vs. forward.

Resources:

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Comments (12) YouTube Comments

Dewey
3 years ago

Disappointing Gazelle chose to downgrade the motor on the Medeo T9 HMB for the 2022 model year, I would have preferred they kept the Bosch Active Line Plus (50nm) as used on last year’s model. Presumably this is Gazelle repositioning their entry level US market ebike to keep the price under $2,500, alongside other entry level mid-drive ebikes including the Batch Ebike, REI Co-Op CTY e2.1, and Momentum LaFree E+.

  Reply
Court
3 years ago

Yeah, great comparisons and insights there Dewey. Covering all of these bikes and seeing Bosch adjust their motor power specs over time makes me second guess myself, because this one climbed better than I expected. It’s nice to see competition out there, but each brand has a different strategy. Pon Holdings has been purchasing companies like Faraday, Santa Cruz, and Mikes Bikes which improves reach and allows them to adjust their offering to different segments. I wonder if there are many differences for the North America Medeo T9 City HMB vs. European besides the top speed of 20mph vs. 25kmh. I wonder if they got to keep the cafe lock? Anyway, hope you’re well!

  Reply
Tina Butler
3 years ago

Hi Dewey, Tina from Gazelle here. We are still making the Medeo T9 with the Active Line Plus; we are introducing the Medeo T9 City as a sibling to the regular T9. The frames on these bikes are identical, while some component differences including the Active Line motor helped us bring the price down to offer a sub $2,300 bike. We’re happy with how the bike turned out, and the Active Line is a solid performer on hills – I was riding it during our photo shoot for the Ultimate C380+ (Class 3 Performance Line Speed bike) and had no problem keeping up with our models on the hills around Monterey Bay. Hope you get the opportunity to try it out and compare for yourself. :)

  Reply
Will
3 years ago

As a shop we have quite a lot of people who are looking for a “City” type bike for riding urban bike paths, going to work or out for a weekend ride. The T9 City is ideal for those individuals as the battery is fast to remove, features the MIK rear rack so various accessories can be added / swapped out in seconds depending on the outing. The design is clean and simple and most importantly service is both cost effective and easy to obtain. So a low cost of ownership through its lifecycle.

  Reply
Court
3 years ago

Well said Will, I think that Gazelle and Bosch have both done a great job this past year, and the T9 City brings their quality and performance at a good price point. Hope you guys are doing well this Fall season! I appreciate your comments :)

  Reply
Chris S
3 years ago

Is this bike suitable for heavier riders? I cannot find any information on maximum carrying capacity

  Reply
Court
3 years ago

Hi Chris! Good question. I’m happy to share my “opinion” and unofficial thoughts here based on conversations I’ve had with many brands over the years. I think most bicycles are rated for 250lbs of person + cargo weight. Some will say 300lbs, and very few will go above that. Now in practice, I’ve seen people who weigh well into the 300lb range riding ebikes to lose weight. I have not heard about frame failure, for those riding on paths and streets… that seems to only happen for mountain bikes that are going off big drops. What I do hear about is spokes coming loose over time and breaking. This will result in the wheel coming out of true and eventually wobbling. It will be obvious that they need a fix or replacement at that time, and it would be easier and less costly to do on a mid-drive ebike like the Medeo T9 City. You can help the bike last longer by having it tuned up by a shop regularly (or learning how yourself… but trueing a wheel can be difficult). I personally feel that cardio, fitness, and fun make the risk worth taking and that one can avoid going off curbs and just maintain the bike to avoid having an issue. This particular ebike has nice large hydraulic disc brakes that will dissipate heat, but you might go through brake pads a bit quicker. I’m actually excited for you, because cycling is so much fun and I suspect that the bike will be fine. If you’re willing to spend more than double, check out the Riese & Müller Nevo GH model that is extra strong and very approachable :)

  Reply
Genna
2 years ago

Does anyone know how to adjust the stem angle on the Medeo T9 City? This model handlebar is not featured in their user manual and all tutorials online have Medeo handlebar models that are not the same at the ones on this bike. Anyone have any experience?

  Reply
Court
2 years ago

Hi Genna, I have not adjusted one myself but usually there are bolts on the sides or bottom of the stem that can be loosened. The nicer adjustable stems have multiple bolts so they won’t rattle loose as easily :)

  Reply
Christian Beaupre
2 years ago

Hi Court, do you think it would be possible to swap the handle bars for those on the Arroyo? Or at least bars similar to the Arroyo if I decide I want an even more laid back riding position.

  Reply
Court
2 years ago

Hi Christian! It looks like Gazelle uses a different diameter bar for the Arroyo, 25.4mm vs. 31.8mm on the hybrid bar for the Medeo. You can definitely find similar bars online from Amazon and the like, might want to double check with a digital caliper… but my reading was 31.8mm. Here are some example bars for you.

  Reply
Claire Daniel
1 year ago

Question: when I am going downhill on my Medeo T9 and going faster than 20 mph, my pedals no longer work. I mean, they work, but I can’t increase my speed with the pedals. They just go limp. I have to wait until I am going less than 20 going back uphill to get any traction. Is this normal? I have a friend with a Specialized ebike, and he can pedal no matter how fast he is going. Now, granted, I probably don’t need to go any faster, but just wanted to know if this is normal.

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