Electric Bike Outfitters EBO Commuter Kit Review

Electric Bike Outfitters Ebo Commuter Kit Review
Electric Bike Outfitters Ebo Commuter
Electric Bike Outfitters Ebo Commuter 350 Watt Geared Hub
Electric Bike Outfitters Ebo Commuter 36 V 11 Ah Lithium Battery
Electric Bike Outfitters Ebo Commuter Led Console Trigger Throttle
Electric Bike Outfitters Ebo Commuter Controller Box
Electric Bike Outfitters Ebo Commuter Front
Electric Bike Outfitters Ebo Commuter Kit Review
Electric Bike Outfitters Ebo Commuter
Electric Bike Outfitters Ebo Commuter 350 Watt Geared Hub
Electric Bike Outfitters Ebo Commuter 36 V 11 Ah Lithium Battery
Electric Bike Outfitters Ebo Commuter Led Console Trigger Throttle
Electric Bike Outfitters Ebo Commuter Controller Box
Electric Bike Outfitters Ebo Commuter Front


  • An affordable, all-inclusive electric bike kit available in many wheel sizes (front or rear) with a nice one year warranty
  • You get a standard 350 watt internally geared motor, 36 volt Lithium-ion battery pack and a trigger throttle
  • No display console or pedal assist modes come stock with this kit, just a simple LED power meter and throttle mode, EBO has several upgraded kits and can sell custom packages
  • Predominantly available online but finding their way to more and more dealers in the United States

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Video Review

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Electric Bike Outfitters


EBO Commuter Kit



Suggested Use:

Neighborhood, Commuting

Electric Bike Class:

Throttle on Demand (Class 2)
Learn more about Ebike classes


30 Day Return, 1 Year Comprehensive


United States

Model Year:


Bicycle Details

Battery Weight:

5.5 lbs (2.49 kg)

Motor Weight:

6 lbs (2.72 kg)

Gearing Details:

9 Single Speed or Shimano 6 or 7 Speed Cassettes or SunRace 8 and 9 Speed Cassettes

Brake Details:

Mechanical Wuxing Levers with Motor Inhibitors


Aluminum Alloy, Double Walled


Stainless Steel, 36

Wheel Sizes:

16 in (40.64cm)20 in (50.8cm)24 in (60.96cm)26 in (66.04cm)27.5 in (69.85cm)28 in (71.12cm)


Optional Twist Throttle, Optional Cadence Sensor with 3 Mode LED Console and Controller for $31 at Time of Purchase or $105 Later (Because of the Additional Console and Controller)


Rear Motors Cost $25 to $50 Extra, Dropout Widths Front: 100 mm, Rear 120 mm or 135 mm, Brake Clamp Diameter 22.2 mm, 14 Amp Controller

Electronic Details

Motor Type:

Front-Mounted Geared Hub, Rear-Mounted Geared Hub
Learn more about Ebike motors

Motor Nominal Output:

350 watts

Battery Voltage:

36 volts

Battery Amp Hours:

11 ah

Battery Watt Hours:

396 wh

Battery Chemistry:


Charge Time:

5 hours

Estimated Min Range:

15 miles (24 km)

Estimated Max Range:

35 miles (56 km)

Display Type:

LED Console


Battery Charge Level (Red, Yellow, Green)

Drive Mode:

Trigger Throttle

Top Speed:

20 mph (32 kph)

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Written Review

The EBO Commuter is the most affordable kit (at the time of this review) from Electric Bike Outfitters. This is a relatively new electric bicycle company based in Denver Colorado. The first things I noticed were the excellent price and all-inclusive setup. Unlike some kits, this one doesn’t tease you with a “battery not included” price tag. For well under $1k you get a modest motor and mid-mounted Lithium-ion battery that will take you 15 to 20 miles per charge and work on most traditional bikes. You can choose the wheel size from a wide selection of 16″, 20″, 24″, 26″, 27.5″ and 28″ which means folding bikes, kids bikes, cruisers, mountain bikes and city bikes will all work! The one hangup here is the slightly wider hub design that might not fit all fork widths, consider the EBO Phantom if you’ve got a single speed city bike because that hub was specially designed to be narrower and avoid scraping. Also, as you consider this kit, ask yourself whether you want pedal assist because it can be added for just $30 but costs over $100 after the fact (because it uses a different controller). This is the only kit from EBO that doesn’t come stock with assist and for many people that will be fine but your thumb might get a little tired after longer trips.

Powering the bike is a generic 350 watt planetary geared hub. It seems like the front-mounted design is a bit quieter but they both produce a bit of whirring noise and endure more wear than a gearless direct drive hub. The big benefits are small size, good torque at lower speeds and light weight ~6 lbs. The Pure City demo bike I was riding in the video review above weighed just 45 lbs with the kit installed! That’s pretty good… and the pricetag for the bike plus kit was under $1,200 making this a very affordable ebike option. Even though the motor you get here isn’t the most powerful and might not be the highest quality, it does offer a lot of value and you get an awesome all-inclusive warranty with the bike so that gives me peace of mind. Considering that it is a kit, you could also probably pick up a replacement on individual parts in the future should one fail.

The battery pack on the EBO Commuter electric bike kit is a mix of good and bad. The upside is that it’s downtube-mounting which improves weight distribution, frees up the rear portion of the bike for adding a rack and fenders and is pretty well protected by the frame. I like the canister design, it has a built-in LED charge level indicator and seats well once you’ve screwed the mounting bracket into the bottle cage bosses on your bike (your bike must have bottle cage bosses on the downtube for this kit to work). The downside is that while this battery pack is removable (for lighter transport and convenient charging) taking it off and putting it back on is a pain. Most downtube batteries (including those on the higher-end Electric Bike Outfitters kits) just click in and make contact with metal prongs, on this kit you have to manually screw the power cable into the battery and the space for getting your fingers in there and twisting the metal ring is very limited… It’s a pain but if you just leave the pack on and charge while mounted you’ll never have to do it.

Operating the EBO Commuter system is extremely simple in its stock form. You charge the battery, mount it and attach the power cable then click the on/off toggle switch at the base of the battery pack. Next you press the red button on the LED console near the trigger throttle and it lights right up. At this point, you can use the variable speed trigger throttle to your heart’s content. It can reach up to ~20 mph but also does well at lower speeds. I found myself juicing it from standstill then easing off once I hit a speed that felt comfortable for pedaling. Honestly, I think my thumb would get tired after too much riding with a throttle like this, especially given the grip style gear shifter on the right bar… this made the reach to the throttle a bit further and required more energy for me. You can screw around with the throttle position and find the perfect fit and as mentioned earlier, you can also upgrade to pedal assist but that requires more installation time and effort as well as an LCD display.

This e-bike kit is all about simplicity and in my opinion it’s a winner. While the ~$500 Pure City Bourbon that the demo kit was installed on felt great and had a lot of extras including an 8 speed derailleur, fenders, rack, nice grips and a comfortable swept-back bar… you could easily find a bike at Walmart with similar features for under $200 and get yourself a sub $1,000 electric bike that would work just fine. Keep in mind that this hub motor design is wider than the EBO Phantom and that you don’t get pedal assist stock but otherwise you do have the nice color coded wires that are easy to setup as well as upgraded brake levers with motor inhibitors. All kits tend to add a mess of wires to the bike so I usually go for black or dark colored frames that help them blend in. You’ll probably extend more time and effort with a rear-mounted kit but that’s usually my preference for traction and improved steering… especially if you have a weak suspension fork.


  • Color coded wires are easy to setup, the motor cable has a quick disconnect point that makes servicing the wheel (front or rear) much easier
  • You get brake levers with integrated motor inhibitors here which could come in handy if you upgrade to pedal assist (much more affordable to do when you buy the bike ~$30 vs. later since it uses a different controller)
  • I like trigger throttles because they are easier to fit with existing grips and twist shifters, they also perform better for off-road use because they don’t compromise your grip, this one worked well but you can upgrade to a twist throttle if you prefer
  • Available in a huge assortment of wheel sizes including 16″, 20″, 24″, 26″, 27.5″ (650B) and ~28″ (700c) so you can convert folding bikes, kids bikes, road bikes, mountain bikes etc. and they all cost the same
  • Relatively light weight with the battery at ~5.5 lbs and the motor ~6 lbs so you aren’t going to end up with a heavy ride
  • The mechanical brake levers are compatible with traditional designs as well as disc brakes and the motor has a mounting pattern for use with a disc brake rotor


  • Generic motor and battery cells might not last as long and produce a bit more noise under power but are still covered by the one year warranty
  • Basic LED display panel won’t show your precise battery level, speed, range or other details that the higher end kits will
  • The battery pack clicks into the holster easily but has a screw-in power connector that can be tricky and time consuming to connect, it also takes up most of the space where a bottle cage would mount… consider a saddle rail adapter, rear rack with a bottle bag or a hydration pack
  • The controller unit is built into a separate box vs. being integrated into the battery mount or motor, this just means more things have to be screwed onto the frame and possibly more wires
  • If you decide to upgrade and get pedal assist, it will require more effort to install and the units I saw only had a five sensor disc which isn’t as responsive
  • You have to power the battery pack on as well as the display unit to get the bike going… this adds a bit of time to each ride but also makes it easier to forget to turn the battery pack off when you park


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2 years ago

What are the dimensions of the battery?

2 years ago

I’m not exactly sure, this would be a great question to email Electric Bike Outfitters about because sometimes cases change and I reviewed their models last year.


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1 month ago

Hi guys!

In recent years, I have discovered a couple of good resources for getting help with refilling and repacking batteries for electric bikes, electric scooters, electric skateboards, hoverboards, neighborhood electric vehicles, and other products that use higher watt hour battery packs (often with Lithium-ion, Lithium-polymer, or Lithium iron phosphate LiPo or LiFePO4 cells).

It sounds like some of the fancier battery packs (Bosch, BionX, Stromer etc.) are more proprietary in design, and if the battery management system (BMS) is damaged or loses power for a moment, the internal memory will be erased and the battery becomes permanently useless or "bricked". For this reason, it seems wise to get help before a battery completely goes dead if possible.

The first resource I discovered was called Rechargeable Power Energy (RPE), and this was back in 2016. I believe that they are based in Las Vegas and part of a larger battery company that also sells kits. In recent years, they updated their website and seem to be operating as the EBike Marketplace. I created https://electricbikereview.com/guides/how-to-replace-an-ebike-battery/ with some pictures and an interview with Sam, from the Electric Bicycle Center in Fullerton California, where he talks about working with this company. You can reach their main landing page for battery repairs https://ebikemarketplace.com/collections/rebuilt-batteries. They advertised on EBR for a short period in late 2017/2018 and then I was told that they were restructuring or having some business changes and needed to pause. I welcome your feedback about them and my goal here is to guide people towards the best resource so they don't have to throw batteries away or end up in a frustrating, time consuming business exchange.

The second, more recent, resource I discovered was called Hi-C Battery. This happened when I was in Denver, Colorado filming reviews for Electric Bike Outfitters. The founder of Hi-C is Patrick Duggan, a former automobile mechanic who lots of shops in Denver know and have worked with for their own battery needs. Patrick is a high-speed kit guy who not only repacks and repairs batteries, but also tries to upgrade them to offer more capacity. He and I spent some time talking on camera and that is included in the EBO tour video https://www.youtube.com/watch?v=X0HDwy5w4uU. Patrick has been super friendly and responsive in sharing what services he is working on offering and asking for feedback about https://www.hicbattery.com/, which looks pretty good.

In my experience, Patrick has been the most responsive and seems to offer the widest range of services for ebike battery repair and repacking. He strikes me as an expert and my goal in sharing with you here is to help reduce waste by recycling and re-using existing ebikes vs. having to buy a new one. Many companies, including Bosch, seem to have their own programs and replacement packs available, but many older or smaller companies may not provide this level of support or simply may have gone out of business. I welcome your feedback and links to other great service providers and programs for recycling old packs, tips on shipping with hazmat hazardous materials, and your experience actually working with these companies.

Here are a few closing notes from a text exchange that Patrick and I had recently. He said that he has been studying reviews on EBR to determine which battery pack designs to stock and sell. He believes that Hi-C will be able to cover 75% of the batteries being sold with his replacements, about 15% of bikes will have to recycle the original case and rebuild the cell insert which is more expensive. Most of the cells he uses are high drain Lithium-manganese (INR) chemistry. The final 10% of batteries use the proprietary BMS and may be rebuildable... but only if the power has not shut out completely and reset the software. He is also able to rebuild custom packs for electric rides which I review sometimes on https://electricridereview.com/. He told me that one of the main reasons he has chosen to offer rebuild services is that he hates to see useable items wind up in the landfill. He's not into planned obsolescence... and I agree with him there :)

Ann M.
11 months ago

No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric recumbent bikes from Electric Bike Outfitters as well as any help and solutions you know of. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.

1 year ago

Also consider installing a kit such as the Electric Bike Outfitters if you like your current bike.

Ken from Philadelphia
1 year ago

I purchased this bike, https://biria.com/bike/balloon-7, on 12/1/2016. I had been looking for a used one for about 6 months with no luck. My bike is black with black wall tires. It's a nice bike even without electrics.
Around 2/1/2017 I added a 350W front wheel kit from Electric bike outfitters, http://www.electricbikeoutfitters.com/ebo-cruiser.aspx
I didn't want to be the fastest kid on the block, but I do want to cruise with and sometimes without electric power. Hopefully this combination will be the ticket.
So far I've only put about 1.5 hours on the bike. I'm still in the test ride mode.
I'll post updates here.

1 year ago

I'm delighted with the EBO kits, and even put one on my wife's bike which has enabled us to do a lot more riding together. Almost every Sunday we ride quite a ways down the pathways to old town and have a nice lunch together. They are rated 350 watt geared motors and assist up to about 19-20mph, and I have gone 43 miles and still had a "bar" of charge remaining.

1 year ago

Very nice. I'll check out Electric Bike Outfitters. I was just reading a thread and watching a video on a Dillenger front wheel kit that was really affordable and had everything on my wish list for a conversion kit, except it was only a 350 motor and a front wheel conversion. I originally wanted the front wheel conversion, but I want more power and a rear wheel conversion seems a whole lot safer.

1 year ago

Supramax, if you already have a bike you like, a kit is a great way to go. I started out with putting an Electric Bike Outfitters kit on my old Trek 830 and it is a wonderful machine. In fact, it is my "go-to" bike for riding on the street, bike paths, and errands, despite my having a couple of mid-drive emtbs.

Ann M.
2 years ago

Exploring a more high powered direct drive motor system, Court reviews the rugged Electric Bike Outfitters' new Mountaineer system. This is an opportunity to see a system tested on a crunchy off road trail!

The Electric Bike Outfitters EBO Mountaineer is a high power, high speed electric bike kit capable of 30 mph top speeds, can be operated with pedal assist, trigger throttle or optional twist throttle. Heavier but sturdy 750 watt gearless hub motor, can be mounted in the front or rear wheel (I'd recommend front) and works with 0, 6, 7, 8 or 9 speed cassettes. Custom 25 Amp controller is built into a metal box that attaches to seat tube bosses so you need to make sure your bike has them there. More basic LED console with limited readouts, five magnet pedelec sensor isn't as responsive, decent warranty and overall low price for this much power and speed.

Tara D.
2 years ago

The Electric Bike Outfitters EBO Front Range Kit is a powerful gear-less hub motor kit capable of being installed as a front or rear wheel, sturdy and relatively quiet!

Ann M.
2 years ago

Denver based Electric Bike Outfitters newest kit, the Phantom, is either a front or rear mount with a narrow enough profile to install on a single gear bike. Nice too, is that this kit comes with disc brake mounting and available for a number of wheel sizes.

The Electric Bike Outfitters EBO Phantom Kit is an affordable electric bike kit with everything you need to get going: motor, battery, throttle, pedal assist. Custom designed casing is narrower than many other 350 watt motors and fits in 100 mm dropouts without scraping the fork, perfect for cycle cross, fixies and city style bike conversions. Front or rear wheel compatible, available in 16, 20, 24, 26 and 700c ~28" sizes, you choose from single speed, 6, 7, 8 or 9 speed cassette options for a bit extra. Fewer magnets on the cadence sensor (5 vs. 12) so not quite as responsive, have to take the crank arm off to get it installed, smaller battery capacity (but also lighter and smaller size), solid one year warranty on the kit.

2 years ago

I can't find anything that will allow me to convert my 32 inch Kent.

Flo Mo
2 years ago

Your videos are great. Thank you. :) More and more people ride e-bikes.... maybe they view your videos. :) COOL.

Jay Gurung
2 years ago

Hey Mr.Court,can you do the review of the EasyGo Race by BH EasyMotion please.

Flo Mo
2 years ago

Very good video. I like your channel. And this bike looks like old school. I like it. Cheap and nice. Very good. Thank you. :)

2 years ago

Would be nice if manufacturers consider integrating control unit with battery pack. One detachable box would be a lot more convenient to carry when it comes to leaving an e-bike unattended in not too safe area.

2 years ago

I looked at BionX, eRad, Copenhagen wheel, Belon Electron - all of which have quirks and limitations. Confusing array of choices - none offers it all - where do you want to compromise? I lean slightly towards the copenhagen wheel for ease of setup, assuming the company gets it sorted out.
For anyone thinking of a kit, be sure to look at EBR's website and use the *compare* feature.

Eskil Eriksson
2 years ago

+ElectricBikeReview.com What made it for me was the mid drive, the opportunity to use the gears on the bike for both torque and high speed.Being able to do both hills and good speed on the flats is perfect for me.

2 years ago

+ForbinColossus Yeah, even the kits that seem to nail most of the features end up being more expensive which is a big trade off for people. I personally really like BionX for a full kit setup because you get assist, throttle, several size and power options, battery size options, regeneration, integrated lights if you want etc. but they cost so much... The all-in-one solutions are cool and I really like the Zehus and FlyKly for simplicity but then you don't get gears... so the Copenhagen Wheel seems like the winner but then again it still isn't out, it only comes in red, limited wheel size options, no throttle mode and the battery isn't removable and has yet to really be proven in the motor like that. Lots of choices, but at least that means lots of potential for finding something perfect for your needs ;)

Jonathan Seagull
2 years ago

Golden Motor Canada 1,000 watt motor, built in controller, variable speed throttle etc with Lithium battery is under $1,000...buy torque arms tho.

2 years ago

+Jonathan Seagull Ha! Yeah... those larger motors can be pretty strong. Electric Bike Outfitters has two direct drive hubs at 500 and 750 watts (the Mountaineer goes 30+ mph and is more of an off-road thing). These cheaper kits are cool to keep things light and discreet ;)

R Valdez
2 years ago

Please do a review on "add-e" or "go-e" kit.

2 years ago

+R Valdez I'll keep an eye out for sure! Got a bunch more Daymak and Electric Bike Outfitters kits at the moment and a website redesign :D keep an eye out... thanks for the suggestions.

Eskil Eriksson
2 years ago

I have the same battery, and the connection is a big downside. Unless you can keep the battery on the bike most of the time, due to no extreme temperatures.

2 years ago

+Eskil Eriksson Hmm, glad to hear you've had the same experience with the plug, thanks for your feedback. Seemed like a big hassle to me but their other kits click right in without the screw bit so they're way more convenient if you're willing to pay a bit extra.