EG Geneva 500MX Review

Eg Geneva 500mx Electric Bike Review
Eg Geneva 500mx
Eg Geneva 500mx Dapu Md250 Mid Drive Motor
Eg Geneva 500mx 48v Frame Integraed Battery
Eg Geneva 500mx Cockpit View
Eg Geneva 500mx Display
Eg Geneva 500mx Grips Controls Brake Lever
Eg Geneva 500mx 700c Tire Suspension Fork
Eg Geneva 500mx Hyrdaulic Brake Rotor Plastic Fenders
Eg Geneva 500mx 8 Speed Shimano Alivio System
Eg Geneva 500mx Rear Rack Comfort Saddle Kickstand
Eg Geneva 500mx Rear View Brake Light
Eg Geneva 500mx 2 5 Amp Charger
Eg Geneva 500mx Portable Battery Charger
Eg Geneva 500mx Stock Step Through Red
Eg Geneva 500mx Stock Step Through Black
Eg Zurich 500mx Stock High Step Red
Eg Zurich 500mx Stock High Step Gray
Eg Geneva 500mx Electric Bike Review
Eg Geneva 500mx
Eg Geneva 500mx Dapu Md250 Mid Drive Motor
Eg Geneva 500mx 48v Frame Integraed Battery
Eg Geneva 500mx Cockpit View
Eg Geneva 500mx Display
Eg Geneva 500mx Grips Controls Brake Lever
Eg Geneva 500mx 700c Tire Suspension Fork
Eg Geneva 500mx Hyrdaulic Brake Rotor Plastic Fenders
Eg Geneva 500mx 8 Speed Shimano Alivio System
Eg Geneva 500mx Rear Rack Comfort Saddle Kickstand
Eg Geneva 500mx Rear View Brake Light
Eg Geneva 500mx 2 5 Amp Charger
Eg Geneva 500mx Portable Battery Charger
Eg Geneva 500mx Stock Step Through Red
Eg Geneva 500mx Stock Step Through Black
Eg Zurich 500mx Stock High Step Red
Eg Zurich 500mx Stock High Step Gray

Summary

  • A speedy and comfortable commuter that has cruiser elements, built for speed with 28mph top speed, 700c tires, and built for comfort with fork, saddle, grips, and handlebars
  • Features bolt-on rear rack, suspension fork, battery integrated lights in front and rear, plastic fenders, aluminum alloy pedals, and bottle cage bosses
  • Great electrical and mechanical system with the 2nd generation Dapu MD250 mid-drive, 8 speed Shimano Alivio system, Tektro hydraulic 180mm rotor dic brakes
  • No puncture protection or reflective sidewall on tires, display not removable, and there is no shift detection on the motor so make sure to ease off when shifting gears at high speeds or pedal RPMs

Video Review

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Introduction

Make:

EG

Model:

Geneva 500EX

Price:

$2,599

Body Position:

Upright, Upright Relaxed

Suggested Use:

Neighborhood, Cruising, Commuting

Electric Bike Class:

Throttle on Demand (Class 2), Speed Pedelec (Class 3)
Learn more about Ebike classes

Warranty:

1 Year Comprehensive

Availability:

United States

Model Year:

2019

Bicycle Details

Total Weight:

65 lbs (29.48 kg)

Battery Weight:

8 lbs (3.62 kg)

Frame Material:

6061 Aluminum Alloy

Frame Sizes:

17.5 in (44.45 cm)

Geometry Measurements:

17.5" Seat Tube, 23.5" Reach, 20.5" Stand Over Height, 33" Minimum Saddle Height, 27" Width, 75" Length

Frame Types:

Step-Thru

Frame Colors:

Glossy Scarlet Red, Glossy Super Black

Frame Fork Details:

SR Suntour NEX Spring Suspension, 63mm Travel, Hydraulic Lockout, Preload Adjust, 28mm Steel Stanchions, 100mm Hub Spacing, 10mm Axle with 15mm Nuts

Frame Rear Details:

135mm Hub Spacing, 10mm Threaded Axle with 15mm Nuts

Attachment Points:

Rear Rack Bosses, Fender Bosses, Bottle Cage Bosses

Gearing Details:

8 Speed 1x8 Shimano Alivio Derailleur, Nickel Plated 11-32 Tooth Cassette

Shifter Details:

Shimano Triggers on Right (One-Way High, Three-Shift Low)

Cranks:

Prowheel Forged, Aluminum Alloy, 170mm Length, 44 Tooth Steel Chainring with Plastic Cover

Pedals:

Wellgo Aluminum Alloy Platform with Rubber Tread

Headset:

Neco, Internal Cups, Straight 1-1/8"

Stem:

Promax Quill, Adjustable Height, Adjustable Angle -10° to 40°, 90mm Length, 25.4mm Clamp Diameter

Handlebar:

Medium Swept-Back Cruiser, Aluminum Alloy, 640mm Width

Brake Details:

Tektro Hydraulic Disc with 180mm Rotors, Dual-Piston Calipers, Tektro Levers with Motor Inhibitors, Brake Light Activation, and Adjustable Reach

Grips:

Padded, Stitched, Faux Leather, Ergonomic

Saddle:

KNUS, Comfort with Rubber Bumpers

Seat Post:

Aluminum Alloy, Single Bolt

Seat Post Length:

350 mm

Seat Post Diameter:

27.2 mm

Rims:

Aluminum Alloy Double Walled, 36 Hole, 24.8mm Outer Width, Black

Spokes:

Stainless Steel, 12 Rear Gauge and 13 Front Gauge, Silver with Nipples

Tire Brand:

Kenda, 28" x 1.75" 700x45c (47-622)

Wheel Sizes:

28 in (71.12cm)

Tire Details:

50 to 85 PSI, 3.5 to 5.9 BAR

Tube Details:

Schrader Valve

Accessories:

BLAZE-LITE Integrated LED Headlight, Spanninga Lineo Integrated Rear Light (Two LED), Bolt-On Rear Carry Rack (25kg 55lb Max Weight), Plastic Fenders with Mud Flaps, Rear-Mounted Adjustable Length Kickstand (40mm Bolt Spacing), Rotary Bell on Right

Other:

Locking Removable Downtube-Integrated Battery Pack with 4 Bar LED Charge Level Indicator, 1.4lb 2.5 Amp Charger

Electronic Details

Motor Brand:

Dapu MD250

Motor Type:

Mid-Mounted Geared Motor
Learn more about Ebike motors

Motor Nominal Output:

500 watts

Motor Peak Output:

750 watts

Motor Torque:

110 Newton meters

Battery Brand:

Samsung 3500E 18650 Cells

Battery Voltage:

48 volts

Battery Amp Hours:

14 ah

Battery Watt Hours:

672 wh

Battery Chemistry:

Lithium-ion

Charge Time:

6 hours

Estimated Min Range:

30 miles (48 km)

Estimated Max Range:

60 miles (97 km)

Display Type:

Dapu, Fixed, Adjustable Angle, Grayscale, Backlit LCD

Readouts:

Motor Power Chart, Current Speed (MPH/KMH), Assist Level (0-5), Odometer, Trip Time, Trip 1, Trip 2, Battery Voltage, Battery Charge Level (5 Bars)

Display Accessories:

Independent Button Pad on Left, Buttons: +, Power, Set, -, Lights: Tap Power Button, Walk Mode: Hold +, Settings: Hold Set

Drive Mode:

Trigger Throttle, Advanced Pedal Assist (Measures Rear Wheel Speed, Pedal Cadence, and Pedal Torque)

Top Speed:

28 mph (45 kph)(20MPH Throttle Only)

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Written Review

To run the forums, host the website, and travel, I charge a universal service fee for my reviews. This review was sponsored by EG. My goal is to be transparent and unbiased, this video and written review are not meant to be an endorsement of EG products.

EG has been popular for a long time for their feature rich yet value priced ebikes. Although the recent tariffs have raised the prices of ebikes, EG has managed to keep costs low while all the while they have been updating the parts and quality of their offerings. That can be said for the Geneva 500MX, a comfortable commuting style step through. They also offer a high-step version called the Zurich. Both of these retail for about $2,599 and posses a lot of features that make it a great bike. While the bike comes in a couple different colors, today we are looking at the red step-through (about 65lbs)… and I gotta say, pictures do not do it justice. This is a beautiful bike and in person just looks stellar. The paint matched fork and plastic chain cover work really well against the black accents of the plastic fenders, rack, tires, and spokes. Just a really good looking bike that is tastefully done without going overboard. The frame has a thick downtube that houses the battery and another reinforced downtube on top of that that reduces frame flex and keeps everything tight. The suspension is an SR SunTour fork with roughly 63mm of travel, hydraulic lockout, and a preload adjust under the the plastic cap. For tires, you get a set of Kenda 700c’s, so you should have a pretty smooth and efficient ride on paved roads and trails. After all, this may look like a bit of a cruiser, but it is really going to shine as a commuter since it has features like this rear bolt on rack. It has standard gage tubing, is rated for 55lbs, and is adjustable as well. The Geneva has battery integrated lights as well. The rear light is my favorite, since it acts as an active brake light when you press the brake levers…this even works with the lights turned off! Really cool… however, the headlight is mounted on the suspension fork, so you could get some bounce on that if you’re going up and over bumps. Keeping things commuter friendly is the bottle cage bosses, bell, aluminum alloy platform pedals, a walk mode on the electric system, and a kickstand that is mounted in the rear to eliminate annoying pedal lock when reversing. Going back to it looking like a cruiser, I suppose it could work in that realm as well. After all, the bike also has a lot of comfort from head to toe. I see faux leather ergonomic stitched grips, a comfortable saddle, swept back handle bars, and an adjustable angle stem. Although I should point out that the adjustable angle stem is one of the cheaper parts on the bike, try not to strip the adjustment bolt.

Driving the bike is a Dapu MD250. This is the 2nd generation of the motor and uses about 110nm of torque. The setup has both cadence based and torque based pedal assist, but I love the nice torque sensor, because you get that more natural feeling as opposed to the more basic cadence based pedal assist. The modes of assist go from 0-5 and there is even a thumb throttle on the left which I found to be a lot of fun along with the assist. The throttle acts as an override and can take you to about 20mph while the pedal assist will assist you up to 28mph, so technically, this is a speed pedelec, great for commuting and getting to work if you are running late. Mechanically, the Geneva makes use of a 8 speed Shimano Alivio system. This has an 11-32 tooth cassette in the front with a 44 tooth chain ring in the front. I love the trigger shifters with gear indicator window. Stopping the bike is done with a fantastic set of Tektro hydraulic disc brakes. Hydraulic disc brakes may be a little more difficult to maintain as opposed to mechanical brakes, but they are far worth it in my opinion. The immediate stopping power is a much welcome asset, especially in a 28mph setup such as this. The brakes here are 180mm dual piston disc rotors in both the front and rear, complimented well by motor inhibitors that cut power to the motor as soon as you squeeze the brakes.

Powering the bike is a lithium ion battery at 48v 14ah. With the combination of the voltage and amp hours, I would consider a very high capacity pack. The battery is easy to get in and out of the frame and is protected by lock and key. It also has an LED light on it that shows respective power levels with a 4 dot LED indicator if you are wondering how much juice is left without needing to turn on the bike. I love that it comes with a 1.4lb 2.5amp charger. This is a little lighter than most so it’s easy to carry, and a little faster than a 2amp, so you get a slightly quicker charge versus a 2amp. Still not as fast as 3, 4, or 5 amp, but it will help give the battery cells longer life. To really care for this and other lithium-ion packs, I have heard that storing in a cool dry location vs. extreme heat or cold will extend the life and try to keep it about 50% full when not using for long periods so you won’t stress the cells. Try not to let it run down to zero, because that’s really hard on the cell chemistry.

The display on the Geneva is nice, large and easy to read. To begin, just hold the power button on the little control pad near the left grip. It activates the display and you get several readouts including assist level, current speed, and battery capacity. Pressing power one time will activate backlighting on the LCD display and holding the + button constantly will activate walk mode (which can be handy if you need to to ascend a ramp, make your way through a walk-only space, or even climb stairs). The display can show different menus if you press the set button, a nice feature to dive in a little more. I like the size and position of the display, you can even angle it forward and back to reduce reflection glare, but it is not removable. For those who plan on commuting, it might be worth strapping your helmet over the display to keep people from noticing or scratching it, and also protecting it from the sun, while parked at racks. Overall, I would still call this display panel and accompanying button pad above average, I love that it can be angled to reduce glare and feel that it looks beautiful and is well sealed against water… but to clean the bike it is recommended to use a damp cloth vs. spraying it. Don’t ever submerge the bike components or spray them hard.

The Geneva is comfortable and capable, great for both longer stretches of commuting and neighborhood cruising. As with any bike, there are bound to be some tradeoffs. For example, the tires here have no puncture protection or reflective sidewall stripes, something you are seeing in more ebikes, especially commuter versions. I appreciate they added an adjustable angle stem, but it is one of the cheaper parts, so be sure to keep it nice and tight without stripping that adjustment bolt. And finally, the biggest trade off would be no shift detection with this motor. The MD250 is a awesome motor, and I love that this bike is capable of 28mph, however, ease off a bit when you are shifting at high rates of speed so the mechanical system can catch a break. Tradeoffs aside, I loved spending time with the bike and could see it working for a number of people. EG has been around for years now as a family company and they have a real passion and loyal following on their ebikes. A big thanks for letting me check out the new Athens 350!

As always, I welcome questions and feedback in the comment section below. Whether you own a previous version of the bike, have taken a test ride, or are brand new to the space, my goal is to provide an objective and honest resource. You can also join the EG ebike forums and share your own photos, videos, and review updates to help others! Have fun out there, and ride safe :)

Pros:

  • A speedy and comfortable commuter that has cruiser elements, built for speed with 28mph top speed, 700c tires, and built for comfort with fork, saddle, grips, and handlebars
  • This is a beautiful bike and in person just looks stellar, the paint matched fork and plastic chain cover work really well against the black accents of the plastic fenders, rack, tires, and spokes
  • The frame has a thick downtube that houses the battery and another reinforced downtube on top of that that reduces frame flex and keeps everything tight
  • I love the SR SunTour fork with roughly 63mm of travel, hydraulic lockout, and a preload adjust under the the plastic cap, they work well with the set of Kenda 700c’s, so you should have a pretty smooth and efficient ride on paved roads and trails
  • Features a rear bolt on rack with standard gage tubing, it has a max weight capacity of 55lbs, and is adjustable as well
  • Has battery integrated lights as well in both the front and back, the rear light is my favorite, since it acts as an active brake light when you press the brake levers…this even works with the lights turned off!
  • The MD250 mid-drive has both cadence based and torque based pedal assist, there is a thumb throttle on the left, the throttle acts as an override and can take you to about 20mph while the pedal assist will assist you up to 28mph, so technically, this is a speed pedelec, great for commuting and getting to work if you are running late
  • Tektro hydraulic disc brakes are a big win here, the immediate stopping power works great with the 28mph top speed, and it even has motor inhibitors that cut power to the motor when you press the brakes
  • At 48v 14ah, the combination of the voltage and amp hours, I would consider a very high capacity pack, comes with a 2.5amp charger so a little faster than basic 2amp chargers out there
  • Display is nice and easy to read, center mounted, and can operate the lights, walk mode, and a number of settings
  • A number of features like fenders, bottle cage bosses, aluminum alloy platform pedals, and a kickstand mounted in the rear to eliminate annoying pedal lock when reversing

Cons:

  • The tires here are nice, smooth and efficient, but they do lack both puncture protection as well as reflective sidewall striping, something a lot of commuter bikes are adding these days
  • I appreciate they added an adjustable angle stem, but it is one of the cheaper parts, so be sure to keep it nice and tight without stripping that adjustment bolt
  • The MD250 is a awesome motor, and I love that this bike is capable of 28mph, however, there is no shift detection present, so make sure to ease off a bit when you are shifting at high rates of speed so the mechanical system can catch a break
  • Integrated lights are a great bonus, but the headlight is mounted on the suspension fork, so you could get some bounce on that if you’re going up and over bumps
  • The large display here is not removable, so it can be exposed to the elements or advertise to thieves at a bike rack that you have an electric bike, I would recommend covering it with your helmet when it is parked

Resources:

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Comments (2) YouTube Comments

Sidney Grissom
4 months ago

Hi! Where can I order one from? Thanks

  Reply
Court
4 months ago

Hey Sidney! Perhaps you can visit the official EG website to find a local dealer. Alternatively, if you cannot find one, I’d suggest calling Sam at the Electric Bicycle Center to ask if they can ship one to you. He’s really nice and has done that in the past for people, I filmed this review at his shop, so I know they carry them :)

  Reply

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