Rad Power Bikes RadCity 5 Plus Review

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2021 Rad Power Bikes Radcity 5 Plus Electric Bike Review
2021 Rad Power Bikes Radcity 5 Plus
2021 Rad Power Bikes Radcity 5 Plus 750 Watt Planetary Geared Hub Motor
2021 Rad Power Bikes Radcity 5 Plus Battery Locking Cylinder And Charge Port
2021 Rad Power Bikes Radcity 5 Plus Comfort Handlebar With Adjustable Angle Stem
2021 Rad Power Bikes Radcity 5 Plus Lcd Display Panel Closeup
2021 Rad Power Bikes Radcity 5 Plus Stitched Ergonomic Grips Hydraulic Brake Levers Bell
2021 Rad Power Bikes Radcity 5 Plus Half Grip Twist Throttle And Shimano Thumb Shifter
2021 Rad Power Bikes Radcity 5 Plus Rst Spring Suspension Fork Lockout Preload 60mm Travel
2021 Rad Power Bikes Radcity 5 Plus 180mm Hydraulic Disc Brakes Dual Piston Calipers Quick Release Front
2021 Rad Power Bikes Radcity 5 Plus Front View Custom Headlight 80 Lumens With Ring
2021 Rad Power Bikes Radcity 5 Plus Rear Wheel Fender Integrated Light
2021 Rad Power Bikes Radcity 5 Plus Custom Sealed Saddle With Handle 27 2mm Seat Post Adjustable Kickstand
2021 Rad Power Bikes Radcity 5 Plus Platform Pedals 170mm Crank Arms 46 Tooth Chainring With Alloy Guide
2021 Rad Power Bikes Radcity 5 Plus Rear Wheel 7 Speed Shimano Altus 11 34 Freewheel
2021 Rad Power Bikes Radcity 5 Plus Left Side
2021 Rad Power Bikes Radcity 5 Plus Ebike
2021 Rad Power Bikes Radcity 5 Plus Optional Waterproof Reflective Pannier Bags
2021 Rad Power Bikes Radcity 5 Plus Optional Padded Battery Bag And Usb Dongle
2021 Rad Power Bikes Radcity 5 Plus Electric Bike Charger
2021 Rad Power Bikes Radcity 5 Plus 2 Amp Battery Charger
2021 Rad Power Bikes Radcity 5 Plus Stock Black
2021 Rad Power Bikes Radcity 5 Plus Electric Bike Review
2021 Rad Power Bikes Radcity 5 Plus
2021 Rad Power Bikes Radcity 5 Plus 750 Watt Planetary Geared Hub Motor
2021 Rad Power Bikes Radcity 5 Plus Battery Locking Cylinder And Charge Port
2021 Rad Power Bikes Radcity 5 Plus Comfort Handlebar With Adjustable Angle Stem
2021 Rad Power Bikes Radcity 5 Plus Lcd Display Panel Closeup
2021 Rad Power Bikes Radcity 5 Plus Stitched Ergonomic Grips Hydraulic Brake Levers Bell
2021 Rad Power Bikes Radcity 5 Plus Half Grip Twist Throttle And Shimano Thumb Shifter
2021 Rad Power Bikes Radcity 5 Plus Rst Spring Suspension Fork Lockout Preload 60mm Travel
2021 Rad Power Bikes Radcity 5 Plus 180mm Hydraulic Disc Brakes Dual Piston Calipers Quick Release Front
2021 Rad Power Bikes Radcity 5 Plus Front View Custom Headlight 80 Lumens With Ring
2021 Rad Power Bikes Radcity 5 Plus Rear Wheel Fender Integrated Light
2021 Rad Power Bikes Radcity 5 Plus Custom Sealed Saddle With Handle 27 2mm Seat Post Adjustable Kickstand
2021 Rad Power Bikes Radcity 5 Plus Platform Pedals 170mm Crank Arms 46 Tooth Chainring With Alloy Guide
2021 Rad Power Bikes Radcity 5 Plus Rear Wheel 7 Speed Shimano Altus 11 34 Freewheel
2021 Rad Power Bikes Radcity 5 Plus Left Side
2021 Rad Power Bikes Radcity 5 Plus Ebike
2021 Rad Power Bikes Radcity 5 Plus Optional Waterproof Reflective Pannier Bags
2021 Rad Power Bikes Radcity 5 Plus Optional Padded Battery Bag And Usb Dongle
2021 Rad Power Bikes Radcity 5 Plus Electric Bike Charger
2021 Rad Power Bikes Radcity 5 Plus 2 Amp Battery Charger
2021 Rad Power Bikes Radcity 5 Plus Stock Black

Summary

  • The classic high-step version of the proven RadCity hybrid electric bike featuring frame, wheel, brake, and battery upgrades for its 5th generation. Available in black only, this model comes in one frame size but offers an adjustable angle stem and extra long 390mm seat post. Ergonomic grips, hybrid tires, locking suspension fork, and optional suspension seat post provide comfort. The rear rack is now removable, and positioned so the saddle won't collide in low positions.
  • A growing fleet of mobile service vans and storefronts in the US, Canada, and Europe make trying, buying, and maintaining this ebike more convenient. Redesigned wire routing, motor power cable, and removable downtube cover improve serviceability and reliability. Puncture resistant reflective tires, motor inhibiting brakes with rear light activation, and larger displays with more precise battery readouts elevate safety and usability.
  • Hydraulic disc brakes require less hand effort, offer fit adjustability, and perform more consistently over time. Multiple rack attachment points and extensive range of cross-compatible accessories set this brand apart. Wide 11-34 tooth gearing makes starting and climbing easy. Sturdy chainring guide reduces chain drops and bottom bracket damage while keeping your clothing clean. Comes with flexible plastic fenders that stay fairly quiet.
  • Custom 750 watt geared hub motor is 1.4lbs lighter, eliminates magnetic drag, and offers 37% more torque than prior model year, but no longer regenerates when braking. The cost of the bike has increased a bit, and the battery pack design is not backwards compatible. The display does not have a USB charging port built in, and you can no longer adjust top speed. Updated controller is hidden inside the frame for durability and appearance.

Video Review

Introduction

Make:

Rad Power Bikes

Model:

RadCity 5 Plus

Price:

$1,999 (Free Shipping in Contiguous US and Canada)

Body Position:

Upright, Upright Relaxed

Suggested Use:

Neighborhood, Urban, Commuting

Electric Bike Class:

Throttle on Demand (Class 2)
Learn more about Ebike classes

Warranty:

1 Year Comprehensive

Availability:

United States, Canada

Model Year:

20212022

Bicycle Details

Total Weight:

64.5 lbs (29.25 kg)

Battery Weight:

7.3 lbs (3.31 kg)

Motor Weight:

8.8 lbs (3.99 kg)

Frame Material:

6061 Aluminum Alloy

Frame Sizes:

17.5 in (44.45 cm)

Geometry Measurements:

17.5" Seat Tube, 22.5" Simulated Top Tube, 15.5" Reach, 27.5" Stand Over Height, 32" Minimum Saddle Height, 28" Width, 44" Wheelbase, 72.5" Length

Frame Types:

High-Step

Frame Colors:

Gloss Black with Gloss Metallic Gray and Orange Accents

Frame Fork Details:

RST Spring Suspension, 60mm Travel, Mechanical Lockout Adjust, Preload Adjust, 30mm Stanchions, 100mm Hub Spacing, 9mm Axle with Quick Release Skewer

Frame Rear Details:

152mm Hub Spacing, 12mm Threaded Slotted Axle, 18mm Nuts

Attachment Points:

Fender Mounts, Front Rack Mounts, Rear Rack Mounts, Frame Lock Mount

Gearing Details:

7 Speed 1x7 Shimano Altus Derailleur, DNP Nickel Plated 11-34 Tooth Freewheel

Shifter Details:

Shimano SIS Index Thumb Shifter on Right

Cranks:

Prowheel Forged Aluminum Alloy, 170mm Length, 46 Tooth Chainring with Prowheel Ounce Alloy Guide

Pedals:

Marwi Aluminum Alloy Platform with Reflectors, CrMo Axle, Black

Headset:

Semi-Integrated, Sealed Cartridge, 1-1/8" Straight

Stem:

Zoom, Adjustable Angle 0º to 90º, 90mm Length, 65mm Base Height, One 20mm Tapered Base Spacer, Two 10mm Spacer, One Orange 5mm Spacer, 31.8mm Clamp Diameter

Handlebar:

Aluminum Alloy, Swept Back, 21mm Rise, 38-Degree Backsweep, 680mm Width

Brake Details:

Nutt Hydraulic Disc with 180mm Rotors, Dual Piston Calipers, Three-Finger Levers with Adjustable Reach, Motor Inhibitors, and Brake Light Activation

Grips:

Velo, Ergonomic, Stitched, Faux Leather

Saddle:

Velo Custom with Integrated Lifting Handle

Seat Post:

Promax, Aluminum Alloy, Single Bolt Clamp

Seat Post Length:

390 mm

Seat Post Diameter:

27.2 mm

Rims:

Shining, Aluminum Alloy 6061-T6, Double Wall, ETRTO 584x24, 30mm Outer Width, 36 Hole

Spokes:

Stainless Steel, Straight Gauge, 14 Gauge Front Spoke, 12 Gauge Rear Spoke, Black with Silver Brass Nipples

Tire Brand:

Rad Power Bikes Custom, 27.5" x 2" (50-584)

Wheel Sizes:

27.5 in (69.85cm)

Tire Details:

35-65 PSI, 2.4-4.5 BAR, 24 TPI, Reflective Sidewall Stripe, Motorcycle Rated Puncture Resistant Casing with 2mm Protective Belt

Tube Details:

Schrader Valve

Accessories:

Compact Flick Bell on Left, Proprietary Rear Rack (Removable, Yepp! Window, Pannier Hangers, Mounting Interface, 27kg 59.5lb Max Weight), Rear-Mount Adjustable Length Kickstand, Steel Derailleur Guard, Rad Power Bikes Integrated LED Front Light (Outer Light Ring, Focused Beam, Aluminum Alloy Heat Sink, 80 Lumens), Integrated Spanninga SOLO Rear Light (Solid, Flashing, Brake Activation, 1 LED), Neoprene Slap Guard, Plastic Fenders with Rubber Mud Flaps (60mm Width), Optional Charging Dongle (Full Sized USB Type A, 5 Volt, 1 Amp Output, Can Chain Two, Four Total on System), Optional Front Tray Rack, Optional Small Basket, Optional Large Basket, Optional Platform, Optional Small Pannier, Optional SR Suntour NCX Suspension Seat Post, Optional RAM Torque Handlebar Phone Mount X, Optional Small Basket Bag, Optional Large Basket Bag, Optional Small Insulated Delivery Bag, Optional Large Insulated Delivery Bag, Optional Yepp! Maxi Child Seat, Optional ABUS Bordo 6100/90 Folding Lock, Optional ABUS 565OLNR Rear Wheel Lock and Chain, Optional Water Bottle Holder for Handlebar, Optional Handlebar Bag

Other:

Locking Removable Semi-Integrated Downtube Battery Pack, 1.3lb 2 Amp Charger, Fully Potted Motor Controller, 18 Amp Draw 50 Amp Peak Output, Stainless Steel Torque Arm, 275lb Maximum Weight Rating, Adjustable LCD Brightness, Adjustable Clock, Adjustable Units

Electronic Details

Motor Brand:

Rad Power Bikes Custom Manufactured

Motor Type:

Rear-Mounted Geared Hub
Learn more about Ebike motors

Motor Nominal Output:

750 watts

Motor Torque:

58 Newton meters

Battery Brand:

Samsung or LG 18650 35E 3500mAH 13S4P Configuration

Battery Voltage:

48 volts

Battery Amp Hours:

14 ah

Battery Watt Hours:

672 wh

Battery Chemistry:

Lithium NCA (LiNiCoAlO2)

Charge Time:

6 hours

Estimated Min Range:

30 miles (48 km)

Estimated Max Range:

55 miles (89 km)

Display Type:

Primary: Rad Power Bikes Custom Manufactured LCD, Fixed, Adjustable-Angle, Backlit, Grayscale 2.5" Screen, Secondary: Rad Power Bikes Custom Manufactured LCD, 1.5" Screen

Readouts:

Center Screen: Clock, Odometer, Current Speed (MPH or KMH), Motor Watt Output, Trip Time, Trip Distance, Left Screen: Assist Level (0-5), Battery Charge Level (10 Bars), Lights Indicator

Display Accessories:

Independent Control Pad on Left, Buttons: Up, Down, Power, Lights, (Cycle Readouts: Hold Up and Down, Walk Mode: Hold Down, Clear Trip Distance and Time: Hold Lights Button, Settings Menu: Hold Down and Lights Button), Independent Charge Level Indicator on Battery Pack (10 Bars)

Drive Mode:

Cadence Sensing Pedal Assist, Twist Throttle (12-Magnet Sealed Cadence Sensor)

Top Speed:

20 mph (32 kph)

Written Review

This review was provided for free, but Rad Power Bikes and I split the cost of flights, food, and hotel so I could visit their headquarters in Ballard, Washington to spend some time with the new models. My goal is to be transparent and unbiased with you, this video and writeup are not meant to be an endorsement of Rad products. I welcome your corrections, additions, and feedback in the comments below, and the Rad Power Bikes electric bike forums.

Observations:

  • Starting in 2020, Rad Power Bikes began offering Rad Mobile Service (delivery, assembly, and maintenance) using a fleet of vans in some major cities across North America and Europe. They charge $150+ for this premium service and also still offer free shipping in the contiguous 48 US States if you are willing to handle some unboxing and minor assemble yourself. Also, the company now has traditional retail stores in Vancouver Canada, Seattle Washington, San Diego California, and Utrecht Netherlands.
  • This is the 5th generation RadCity product! It features a complete frame redesign with larger 27.5″ wheels, semi-integrated downtube battery pack, hydraulic disc brakes, and cable routing improvements. Some of the hardware components are decidedly mid-tier to keep the price down, including the non-locking grips, square tapered spindle, spring suspension fork, Shimano Altus derailleur, and freewheel vs. cassette. This bike comes in a step-thru version as well, which weighs about the same but comes in black and white color options. That model has 0.5″ shorter reach, 11″ lower standover height, 2″ lower minimum saddle height, and the frame is less stiff due to the wave single-tube design. The “Plus” added to the name for both RadCity 5 models denotes a more feature rich product vs. the affordable RadRunner and RadMission models.
  • This is a Class 2 electric bike with cadence sensing pedal assist and variable speed twist throttle. The motor power rating will vary depending on geography with 750 watts for the US, 500 watts for Canada, and 250 watts for Europe based on the corresponding legal limits.

Pros:

  • Rad Power Bikes custom engineers their frames and increasingly, many of the components too. For the 5th generation RadCity this includes a proprietary display, motor, motor controller, headlight, and puncture resistant reflective tires. Little things like the enlarged seat tube clamp lever that’s easier to use, having a derailleur guard, removable downtube wiring cover, and a saddle with integrated handle makes the bike more durable and user friendly. This is a feature complete ebike, ready for casual riding, commuting, day and night, rain or shine.
  • Compared to the step-thru RadCity 5 Plus, this model has a 0.5″ shorter reach, 11″ higher standover height. The seat tube is longer, so you can get the saddle really high if you’d like… and in both cases, the saddle won’t collide with the rear rack when going all the way down. This is actually the first time that the rear rack was designed to be removable and replaceable, which is great if the mounting points on top get damaged somehow.
  • By reducing the suspension fork travel to 60mm vs. 100mm, Rad was able to lower the front end and shorten the steer tube. This provides more options for stem and handlebar height positioning. The geometry change also includes a slacker head tube angle which improves stability at speed. One side effect of the geometry change is that the frame is now 0.5″ longer. Rad has provided a longer 390mm vs. 350mm seat post so the bike can still accommodate taller riders.
  • I was told that the adjustable angle stem has been custom made to stay tight and uses hardened materials that won’t dull as easily as some competing parts. For those with back and neck sensitivity, Rad Power Bikes sells an optional suspension seat post. Another small detail is the gnarled hardware used for the front headlight mount that keeps it from slipping side to side.
  • Overall, the new paint design and branding feels more premium to me. I think it’s fun that they sprinkled some orange accents around and that the display says “R A D” when booting up! The boxier tubing looks more modern to me, and provides additional strength and rigidity.
  • Older generations of the bike had a black controller box bolted to the back of the seat tube. This didn’t look great, but I was told that it made servicing easier, and I suspect it allowed them to use a simpler frame. The new frame allows the controller to be hidden in the downtube (below the battery bay, I believe). It’s probably less vulnerable there, is still very accessible with the integrated wiring, and it definitely looks nicer. Note the tiny black electronic splitter joint that is positioned behind the seat tube where the controller box used to be. This sends electricity to the rear light and has an open connector wire for adding the optional USB dongles.
  • While the last generation of Rad Power Bikes used the King Meter display, which had one integrated USB charging port, the new system has two open connector wires to add optional USB charging dongles… and two can be daisy-chained together to support up to four 5 volt 1 amp USB type A charging ports! That’s an awesome upgrade for riders who like to use portable speakers, smartphones, lights, and other electronics on the go. One plug is near the mounting point for a rear rack and the other is near the handlebar or mounting point for a front rack.
  • I was told that all of the electronics (displays, battery, controller, motor, optional USB dongles) are IP65 rated against water and dust ingress, that’s pretty great for people who ride year-round in the dust, rain, and snow. Also, the headset and bottom bracket use sealed cartridge bearings that resist rust and won’t creak as much as cheaper parts. Rad is also selling a plastic terminal cover to protect the lower portion of the battery bay if you’re storing the battery and bike separately (or transporting the bike on a car rack).
  • A channel below the downtube allows the brake lines, shifter cable, and electrical wires to be hidden but still very accessible for repairs and replacement. They developed a plastic cover that bolts onto the downtube, to cover the channel and protect the wires. In my opinion, it’s a good compromise of appearance, durability, and utility because the wires are easy to reach and the plastic seemed much more sturdy than some press-fit covers I’ve seen from some other companies using a similar strategy. Furthermore, I love that they moved the motor power cable to the non-drivetrain (left) side of the bike and tucked it between the disc brake rotor and frame tubing, they reduced clutter near the derailleur and added protection for the motor cable!
  • Excellent drivetrain configuration. The chainring has a sturdy aluminum alloy guide that reduces chain drops, keeps clothing clean, and provides “bash guard” protection for the bottom bracket where some wires are exposed. A neoprene slap guard protects the paint on the chain stay while reducing noise, and a steel derailleur guard adds protection if the bike tips over.
  • The integrated lights are great because they run off of the main battery, are visible from multiple angles, and have quick disconnect points for easy replacement or relocation if you buy a front rack. The rear light has a bright braking mode that works even if the lights are turned off, and it also has a blinking mode that can be activated by pressing the little rubber button on the lower left edge of the Spanninga SOLO light housing. I love their custom headlight with focused 80 lumen beam, secondary light ring, and aluminum alloy heat sink on top.
  • By default, the RadCity models come with durable plastic fenders. They’re wide enough to keep you dry (as I tested during part of our ride), have flexible rubber ends that resist cracking if kicked, they’re fairly lightweight, and quiet.
  • I appreciate that Rad custom designed the tires with a new quieter tread pattern. I was told that they optimize efficiency, which helps to extend range, and that they route water effectively. The tire casing is puncture resistant and they still offer reflective sidewall stripes to keep you visible at night. Compared to last generation, the wheels are 27.5″ vs. 26″ so you get a lower attack angle and smoother overall ride. This raises the frame slightly, but is negated by the shorter travel 60mm fork and frame geometry changes.
  • Without the checkerboard tires from last generation, this ebike might slide around more in gravel and loose dirt, but it’s still capable on packed trails. Consider tightening or loosening the suspension preload based on your weight and cargo load to “pre-load” the spring properly to maintain traction. You can also lock it out completely to reduce bobbing if you’re mostly riding on paved surfaces.
  • Matching faux-leather ergonomic grips and saddle look great and provide good comfort. I’ve tested a bunch of seats, and this one is soft enough, but not so wide that it will chaff your inner thighs when pedaling. It also has a handle built into the back for easier lifting of the bike, and I was told that it is better sealed against water now. Rad is still using 27.2mm seat posts that are cross compatible for all of their ebikes, and they sell the SR Suntour NCX suspension post for people who want to reduce back, shoulder, and neck strain. Keep in mind, the suspension post will raise the minimum saddle height by 3-inches or so.
  • The new battery pack design positions weight lower on the frame (actually sunk down into it), adds protection with a metal housing, weighs 0.4lbs less, and is easier to take off! The cells inside are either Samsung or LG, which are high quality and warrantied for a year. Since the packs don’t contain the controller, they tend to be less expensive to replace. You can charge this pack on or off the frame, and I love that the locking core and charging port are high up on the left side of the frame vs. low down by the cranks and pedals. For best results, store the battery in a cool, dry location. Extreme heat can damage the cells and extreme cold will stunt them and temporarily limit your range.
  • Rad has a new battery terminal cover option that protects the electronic interface if you decide to store the bike outside or transport it on a car rack. I have family members who RV and always take the battery packs off to reduce weight during transport, and this accessory would be great for people like them because the bikes can get pretty dusty. It’s a unique feature that I haven’t seen from any other companies before, though it does cost extra.
  • Rad Power Bikes is still using a stainless steel torque arm on the left rear dropout for the motor axle that adds strength and protects the frame! This part will keep the motor axle from chewing into the softer aluminum alloy over time, and it’s super relevant with the new custom motor that has 37% more torque than before.
  • Considering the high 750 watt 58 newton meter power rating of the planetary geared hub motor that Rad designed for these ebikes, the casing is very compact and it doesn’t produce excess noise. I appreciate that it’s painted black, along with the spokes and rims. The rims are now disc brake specific, so they are rounded vs. machined sidewalls (minor aesthetic improvement and possible weight savings). The spokes are thicker 12 gauge in the rear wheel, to handle extra weight and force from the motor. Note that the motor rating changed from last generation based on what was reported to Rad by the manufacturer (Bafang) vs. what they measured with their own dyno equipment for the new in-house motor. Geared hub motors like this freewheel efficiently, so there’s no extra drag if you’re pedaling unassisted or coasting. The last generation motor was geared and introduced more weight and some magnetic drag due to regeneration features.
  • I think the standard free shipping is a great option, and Rad Power Bikes has updated their box to include some fun artistic graphics and produce less waste. I suggest asking a friend to help you move the box safely, because these are heavy machines.
  • It’s cool that Rad Power Bikes has expanded to Canada, Europe, and the UK in recent years. They have to spec the motors differently, down from 750 watts to 500 watts or 250 watts, in order to comply with local regulations, but they still offer a lot of torque. Many geographies offer free shipping and Rad has the mobile service vans and several physical offices (two in the US, one in Canada, and one in Utrecht Netherlands) where you can test ride and get ongoing support. It really sets them apart from other value priced online products.
  • I like the sturdy aluminum alloy platform pedals that were chosen for these bikes. They could have gone with a narrower, flexier, cheaper, plastic version since it’s primarily built for the city. The pedals they chose will perform better for people with large feet and in wet conditions, they are higher performance.
  • For me, the four-button control pad that’s mounted near the left grip is easy to reach and simple to use. The up and down buttons have plastic ridges that almost feel like braille so you can operate based on feel without looking down as you ride. The dedicated light button is very nice, and I love the 10 bar battery indicator vs. 5 bars before! It’s much more precise, helping you to manage your range. I’m told that it uses a new algorithm that’s more accurate too, so riders can plan trips better and feel more confident. Hold the down arrow to activate walk mode, hold the lights button to clear trip distance and trip time readouts, hold up and down to switch between clock + odometer and trip time + trip distance, and hold the down and light button to enter the settings menu.
  • The RadCity models still use a high-resolution sealed 12-magnet cadence sensor that is durable and predictable. I love that they also included motor inhibitors on both brake levers (which also activate bright mode on the rear light!), Pedal assist operation is smooth and predictable when starting vs. delayed or jerky.
  • The throttle setup on all of the Rad Power Bikes is perfect, in my opinion. It provides variable speed output based on how far you twist, and it overrides pedal assist with full power at any level… even zero. You can ride the bike like a scooter and not even pedal, or get a quick boost when riding in lower levels of assist.
  • Great hydraulic disc brakes here. They actuate consistently and require less hand strength than mechanical, and the 180mm rotors provide good mechanical advantage and cooling. I love that the brake levers offer adjustable reach, so people with smaller or larger hands can really dial them in.
  • The kickstand has an adjustable lower portion that can be extended or retracted for maximum stability. The foot of the stand is wide enough to keep from sinking into soft terrain like wet grass. On a related note, the front rack accessories all mount to the steer tube vs. the handlebar and fork, which makes them more stable when you steer and park, so the bike won’t tip over or dump your cargo as easily.
  • Great drivetrain on this ebike, Rad has chosen an 11 to 34 tooth freewheel over the conventional 14 to 28 tooth design. This provides a wider range of pedal options for easier climbing and more comfortable high-speed riding. The cogs are nickel coated, which makes them rust resistant and a lot smoother to shift. I was also told that it’s more environmentally friendly. The Shimano Altus derailleur is pretty basic, but worked well during my rides.

Cons:

  • The new display system provides larger readouts and the grayscale LCDs are easy to read in light and dark conditions, but you can only adjust the backlight brightness for the main center screen… not the left button pad screen. That display has a smoked plastic cover that somewhat reduces brightness, so this is only a minor complaint for people who ride at night and might find it distracting. Furthermore, you can no longer reduce the top speed of the bike in the display panel settings.
  • There are no longer bottle cage bosses on the frame due to the wire routing redesign. The last generation had them mounted below the downtube, which was not ideal for bottle placement but did add an attachment point for folding locks and other accessories. As a solution, Rad Power Bikes sells two optional handlebar mounted drink holders that seem to work well. I’m a big fan of the insulated fabric holster, which has three velcro straps so it doesn’t tip forward.
  • The old LCD display had a USB charging port built into the bottom, so you could maintain a phone, charge a wireless speaker, or run additional lights. The new system has two open connectors for adding USB charging dongles (up to 2 inline, 4 total for the bike), but they cost $29 each. That seems like a high price for what used to be free, especially since the bike price also increased.
  • The bike has gone from affordable to value-priced in just a year and a half. I was told that Rad had to raise their prices due to supply chain issues and tariffs (most ebike companies have had to raise prices, and I suspect inflation plays a role here as well). The new RadCity models are $1,999 USD, which reflects the motor, brake, display, and service network upgrades.
  • Both the step-thru and high-step RadCity electric bikes are only offered in one frame size… and they’re fairly similar. If you’re especially tall, the high-step might be the best choice because it is slightly larger. For either model, consider adjusting the stem angle forward and raising the seat post height. Note that the mid-rise handlebar on these bikes can be swiveled forward and up or back and down to further refine reach.
  • Rad Power Bikes has been using the large Shimano SIS index shifters since the beginning, and they aren’t my favorite. You have to reach up with your thumb to press the main paddle to get to lower gears, and that can require a bit of hand flexibility or even glancing down for a moment. I much prefer trigger shifters, but I don’t think those will fit with the twist throttle housing, and they might not be as simple and intuitive for some riders. I see why Rad has stuck with the thumb shifter, and one positive is that it’s easy to use if you’re wearing gloves since the paddles are so large and independent.
  • It’s great to have suspension, and I feel that Rad Power Bikes chose the best option they could for the price here, offering lockout and preload adjust. However, it’s still a fairly basic spring fork that adds some weight to the frame and limited dampening vs. an air fork.
  • The displays are large and easy to read but not removable, so they could take extra weather wear and possibly get scratched at a bike rack (especially the left display). The battery no longer offers a locked-off setting, so if you leave it connected to the bike at a rack, people could activate and mess with the twist throttle.
  • If you opt for a front tray rack, the headlight will have to be moved onto the base of the tray because otherwise it would get squished between the suspension fork arch and the bottom of the rack tray. The thing is, the light no longer aims where you steer because the front rack is frame mounted; fixed inline with the frame itself. Be sure to mount the headlight correctly, because if you don’t completely remove the bracket and flip it before re-mounting the light, it will hang down and rub against the tire when the suspension actuates.
  • All of the Rad Power Bikes use the same charger, and it’s fairly lightweight and compact. However, it only puts out 2 amps, so charging can take up to six hours if the battery is completely drained. This would be faster if they used a 3 or 4 amp charger like some other companies have started doing, but that might cause the price to increase further. The new charger is actually 0.2lbs heavier than the older one, though it is said to have better shielding. Both chargers still work on all Rad batteries from what I understand.
  • This is a fairly minor point, but the derailleur dropped one level according to Shimano’s groupset ranking. It used to be Shimano Acera and is now Shimano Altus. I asked the founder about this downgrade and he expressed that they had tested the parts and felt that the hardware was roughly equivalent. Supply chain constraints have limited access to some parts (including derailleurs, pedals, and saddles), so this could also be part of the decision.
  • This is a minor consideration, but Rad has switched to a new battery standard here that is not backwards compatible with all of the other models. This is a bummer if you own an older RadCity… but I was told they will be supporting the other standards for many years to come, and I have seen this with their prior generation of batteries too. Perhaps we will see other Rad models adopting the new battery pack in the coming years.

Useful Resources:

Review Updated On

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Rad’s latest commuter has a new design, improved motor, and unique battery tech. With this model Rad offers class 2 or class 3 speed rides.. When it comes to Class 3 commuters, many suffer from one of a couple of…...

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Rad Power Bikes Radster Trail Review, 2024

  • MSRP: $1,999
  • MODEL YEAR: 2024

I’m blown away with the new Radster Trail from Rad Power Bikes. This is an exciting new model that is as versatile as it is powerful. From the frame to the motor to the wheel and tire choice, this is a terrific new model from one of the most popular makers of e-bikes.. The Radster Trail rolls on 27.5 x 3-in. tires, what they call a mid-fat. I…...

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Rad Power Bikes RadCity 5 Plus Step-Thru Review

  • MSRP: $1,699
  • MODEL YEAR: 2021, 2022

An approachable step-thru version of the proven RadCity hybrid electric bike featuring frame, wheel, brake, and battery upgrades for its 5th generation. Available in black or white color schemes, the step-thru offers lower standover and minimum saddle height, but introduces some frame flex. Adjustable angle stem, ergonomic grips, hybrid tires, and locking suspension fork provide fit and comfort. The rear rack is now removable, and positioned so the saddle won't collide in low positions.. A growing fleet of mobile service vans and storefronts in the US, Canada, and Europe…...

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Rad Power Bikes RadRover 6 Plus Review

  • MSRP: $1,999
  • MODEL YEAR: 2021, 2022

A proven fat tire electric bike with frame, brake, and battery upgrades for its 6th generation. The high-step version is slightly larger and stiffer than the step-thru, but only comes in a black color scheme. Wide 4" tires provide stability, traction, and float for navigating soft terrain like gravel, sand, and snow. Shorter stem, mid-rise handlebar, ergonomic grips, and adjustable suspension fork delivery comfort.. Network of mobile service vans and multiple storefronts in the US, Canada, and Europe make…...

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Rad Power Bikes RadRunner Plus Review

  • MSRP: $1,899
  • MODEL YEAR: 2020, 2021

The fully accessorized version of the RadRunner electric bike. This is a compact utility ebike with unique 20" x 3.3" fat tires and adjustable suspension fork (compression, lockout, rebound). Comes stock with extended seat and flip-down pegs for a passenger, as well as extra wide fenders and an upgraded 500 lumen headlight. Also compatible with the standard racks, bags, and Yepp! child seat.. Integrated lights, including a blinking rear light that goes bright when the brakes are pulled,…...

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Rad Power Bikes RadRunner 2 Review

  • MSRP: $1,499
  • MODEL YEAR: 2022

A flexible, approachable, and affordable electric utility bike. Capable of handling up to 300lbs, including a child seat or passenger on the rear rack! Custom sized 20" x 3.3" tires provide stability, comfort, off-road traction, and safety with reflective stripes and puncture protection. Only one frame size, but the extra long 390mm seat post and adjustable handlebar provide lots of fit options.. Available in two colors, internal cable routing looks clean and reduces snags, motor power cable…...

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Rad Power Bikes RadWagon 4 Review

  • MSRP: $1,999
  • MODEL YEAR: 2020

An affordable but refined electric cargo bike with custom 22" x 3.0" tires that improve stability and comfort while still keeping the cargo holds low and easy to load. Approachable but stiff mid-step frame comes in three beautiful colors. Reflective tires and quality integrated lights help keep you visible and safe. Powerful fat-bike rated 80nm geared hub motor provides excellent power for starting, hauling gear or…...

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Rad Power Bikes RadExpand 5 Review

  • MSRP: $1,599
  • MODEL YEAR: 2022

An affordable folding electric bike with powerful geared hub motor, high capacity 48 volt battery pack, integrated lights with bright braking activation, custom plastic fenders, and a sturdy rear rack all included! Optional front tray, baskets, panniers, suspension seat post, child seat, mobile delivery service, and more.. Sturdy reinforced step-thru frame is approachable, offers a highly adjustable handlebar, and is available in…...

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Rad Power Bikes RadTrike 1 Review

  • MSRP: $2,499
  • MODEL YEAR: 2023

A sturdy electric trike with highly adjustable handlebar position, seat position, and back rest. Capable of supporting up to 415lbs (rider and load). Optional front and rear baskets, bags, and other accessories make it a capable cargo hauler. Low three wheel design, limited 14mph top speed, and bundle of reflectors and lights make it stable and safe.. Extremely low standover height and minimum saddle height makes the trike approachable. Smooth acceleration feels…...

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Rad Power Bikes RadRover 6 Plus Step-Thru Review

  • MSRP: $1,999
  • MODEL YEAR: 2021, 2022

An approachable step-thru version of the proven RadRover fat tire electric bike featuring frame, brake, and battery upgrades for its 6th generation. Available in black or white color schemes, the step-thru offers lower standover and minimum saddle height but introduces some frame flex. Wide 4" tires provide stability, traction, and float for navigating soft terrain like gravel, sand, and snow. Shorter stem, 5 removable spacers, mid-rise handlebar, ergonomic grips, and adjustable suspension fork provide comfort fit options.. Network of mobile service vans and multiple storefronts in the US, Canada, and Europe make…...

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Rad Power Bikes RadRunner 3 Plus Review

  • MSRP: $2,229
  • MODEL YEAR: 2023

A utility electric bike with deep step-thru frame and custom tires that make it approachable, stable, and very capable. Increased gross weight capacity of 350 pounds, including 120lbs on the extended rear rack. Upgraded battery pack is easier to remove (even with optional locking console), dual display system, hydraulic disc brakes, and better foot peg positioning.. Excellent safety features including reflective puncture resistant tires, bright integrated headlight with running beam, rear…...

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Rad Power Bikes RadMission 1 Review

  • MSRP: $1,199
  • MODEL YEAR: 2020

The lightest, most affordable electric bike from Rad Power Bikes. Available in two frame sizes and styles including a sturdy high-step diamond and approachable mid-step mixte. Six color schemes let you personalize the bike and stand out, which is rare for cheaper electric bikes. Lots of attachment points for optional fenders, racks, baskets, bottles, and frame locks.. Surprisingly powerful geared hub motor offers 50nm of torque. Single speed drivetrain is quiet, durable,…...

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Rad Power Bikes RadRhino 5 250W (EU Version) Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An updated 5th generation full sized, high-step, fat tire electric bike from one of the originators in this category; Rad Power Bikes. Features comfortable 4" wide knobby tires with puncture protection and reflective sidewalls. Stable and capable in soft terrain like mulch or sand if the tire air pressure is lowered. Features a sloped top-tube, short sturdy stem, and mid-rise handlebar for approachable upright comfort. Adjustable suspension fork offers preload adjust for heavy loads and lockout for smooth terrain. Upgraded…...

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Rad Power Bikes RadCity Step-Thru 3 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

A feature-complete, approachable step-thru, comfort oriented, hybrid electric bicycle with regenerative braking. It has a built-in USB charging port below the display, features a modular battery pack that works with all other Rad models of this generation, and comes with integrated lights! The headlight offers a bright 80 lumen center beam and a unique LED circle to keep you seen, while the rear light offers solid, flashing, and bright mode when the brakes are activated. Sturdy adjustable angle stem and long 350mm seat post improves fit for a wide range…...

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Rad Power Bikes RadMini Step-Thru 2 Review

  • MSRP: $1,799
  • MODEL YEAR: 2020

A folding, fat tire electric bike that's approachable, stable, and off-road capable. The custom 3.3" wide tires have reflective sidewalls, puncture protection, and all-terrain tread. This is the second generation RadMini Step-Thru, and it comes standard with wide plastic fenders, integrated lights, and an adjustable suspension fork with preload and lockout. Only available in one frame size and one color, but the handlebar and seat height…...

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Rad Power Bikes RadRover 5 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An updated 5th generation full sized, high-step, fat tire electric bike from one of the originators in this category; Rad Power Bikes. Features comfortable 4" wide knobby tires with puncture protection and reflective sidewalls. It's stable and capable in soft terrain like mulch and sand if the tire air pressure is lowered. Features a curved top-tube, short sturdy stem, and mid-rise handlebar for approachability and comfort.. Adjustable suspension fork offers preload adjust for heavy loads and lockout for smooth terrain. Upgraded…...

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Rad Power Bikes RadCity 4 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

A feature-complete, comfort oriented, hybrid electric bike with regenerative braking, built-in USB charging port below the display, modular battery pack that works with all other Rad models, and integrated lights. The headlight offers a bright 80 lumen center beam and a unique LED circle to keep you seen, while the rear light offers solid, flashing, and bright mode when the brakes are activated. Sturdy adjustable angle stem and long 350mm seat post improves fit for a wide range…...

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Rad Power Bikes RadRover Step-Thru 1 Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An approachable step-thru version of the renowned RadRover full sized fat tire electric bike. Features comfortable 4" wide tires, an adjustable suspension fork, short sturdy stem, and mid-rise handlebar. Available in matte white or satin black with matching faux-leather grips and saddle. Excellent puncture resistant tires with reflective sidewall stripes for safety, great headlight with outer "be…...

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Rad Power Bikes RadRhino Step-Thru 1 250W (EU Version) Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

An approachable step-thru version of the RadRhino full sized fat tire electric bike. Features comfortable 4" wide knobby tires with puncture protection and reflective sidewalls. Stable and capable in soft terrain like mulch or sand if the tire air pressure is lowered. Available in matte white or satin black with matching faux-leather grips and saddle. Excellent puncture resistant tires with reflective sidewall stripes for safety, great headlight with outer "be…...

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Rad Power Bikes RadMini 4 Review

  • MSRP: $1,799
  • MODEL YEAR: 2020

The high-step version of Rad's folding, fat tire, off-road capable, compact electric bike. Custom 3.3" wide tires have reflective sidewalls, puncture resistant lining, and all-terrain checkerboard tread. This is the fourth generation RadMini, and it comes standard with wide plastic fenders, integrated lights, and a spring suspension fork with preload adjust and lockout. Only available in one frame size and one color, but the handlebar and seat height…...

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Rad Power Bikes RadMini 4 (EU Version) Review

  • MSRP: $1,699
  • MODEL YEAR: 2020

The first folding fat tire model from Rad Power Bikes to become available in Europe! Custom 3.3" wide tires have reflective sidewalls, puncture resistant lining, and all-terrain checkerboard tread making them off-road capable. Fourth generation RadMini hardware has all of the kinks worked out, and it comes standard with wide plastic fenders, integrated lights, and an adjustable spring suspension fork with preload and lockout clickers. Only available in one frame size and one color, but the handlebar and seat height…...

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Rad Power Bikes RadRunner Review

  • MSRP: $1,299
  • MODEL YEAR: 2019

An extremely versatile and affordable mid-fat tire bike, unique 20" x 3.3" tires provide comfort and good traction on any terrain, optional passenger kit turns the rear rack into a seat with foot rest pegs and skirt guard. Integrated lights and reflective tires keep you visible, two frame color options keep it fun,…...

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Rad Power Bikes RadBurro Review

  • MSRP: $5,799
  • MODEL YEAR: 2019

A commercial grade, heavy-duty, utility style electric trike with four bed options including flat, truck bed with sides, hot/cold insulated box, and covered pedicab passenger seat. Borrows components and hardware from mopeds and motorcycles for added strength and durability, 6-ply 17”…...

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Rad Power Bikes RadRunner (EU Version) Review

  • MSRP: $1,299
  • MODEL YEAR: 2019

An extremely versatile and affordable mid-fat tire bike, unique 20" x 3.3" tires provide comfort and good traction on any terrain, optional passenger kit turns the rear rack into a seat with foot rest pegs and skirt guard. Integrated lights and reflective tires keep you visible, two frame color options keep it fun,…...

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Rad Power Bikes RadWagon (EU Version) Review

  • MSRP: $1,799
  • MODEL YEAR: 2019

A European-specific cargo electric bike with twist throttle mode and pedal assist, classified as L1e-A, available in 2 colors with lots of accessory options including bags and child seats. Maintains the powerful 750watt gearless direct-drive hub motor, it is heavier but super quiet, durable,…...

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Rad Power Bikes RadRhino 750W (EU Version) Review

  • MSRP: $1,799
  • MODEL YEAR: 2019

A European-specific fat tire electric bike with twist throttle mode and pedal assist, classified as L1e-A, modeled after the RadRover, available in two colors with lots of accessory options including bags and child seats. Sloped top tube makes it approachable, shorter stem and mid-rise handlebars create a comfortable upright…...

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2019 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An affordable, powerful, electric fat bike with responsive 12-magnet pedal assist and twist-throttle on demand, available in two colors with lots of accessory options including fenders and racks. Only one frame size but the top tube is sloped and the shorter stem pairs…...

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2019 Rad Power Bikes RadMini Step-Thru Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An approachable, folding, fat tire electric bike that's stable and off-road capable, complete with integrated lights, custom reflective tires, an adjustable suspension fork with lockout, and comfortable Velo saddle. Only available in one frame size and one color, but the handlebar and seat height…...

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2019 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

The high-step version of a folding fat tire electric bike from Rad Power Bikes, reinforced frame with sturdy gussets, secure locking latches for both folding points, adjustable suspension fork with lockout. Powerful 750 watt Bafang rear hub motor with strong 48 volt battery allows for climbing…...

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2019 Rad Power Bikes RadCity Step-Thru Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An approachable, comfortable, and relatively affordable, city style electric bicycle that comes in one frame size, two colors, has an adjustable stem, swept-back handlebar, and suspension fork with lockout adjust. Ready for all sorts of ride conditions and applications with full-coverage plastic fenders, integrated LED…...

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2019 Rad Power Bikes RadCity Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

A sturdy, fairly comfortable, and relatively affordable, city style electric bicycle that comes in one color and two frame sizes, riser handlebars and adjustable stem improve fit range. Ready for all sorts of conditions and applications with full-coverage plastic fenders, LED lights, custom…...

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2019 Rad Power Bikes RadWagon Review

  • MSRP: $1,499
  • MODEL YEAR: 2019

An affordable, feature-rich, electric cargo bike with cadence sensing pedal assist and throttle on demand operation, available in one frame size with adjustable bars and two color options. Gearless direct-drive hub motor is heavier but super quiet, durable, and capable of regenerative braking…...

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2018 Rad Power Bikes RadBurro Review

  • MSRP: $5,500
  • MODEL YEAR: 2018

An affordably priced, heavy-duty, utility style electric bike with four bed options including flat, truck bed with sides, hot/cold insulated box, and covered pedicab passenger seat. Borrows components and hardware from mopeds and motorcycles for added strength and durability, tough 17”…...

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2018 Rad Power Bikes RadCity Step-Thru Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

An approachable, comfortable, and relatively affordable, city style electric bicycle that comes in one color and one frame size, swept-back handlebars and adjustable stem improve fit range. Ready for all sorts of ride conditions and applications with full-coverage plastic fenders, LED lights,…...

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2018 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

A compact, fat tire electric bike that folds to save space, the suspension fork and larger 4-inch wide tires add comfort and allow it to ride on soft sand and snow if you lower the tire pressure, or you can lockout the fork and raise pressure for efficiency on pavement. Only available in one frame size for now, but the handlebar height is adjustable along…...

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2018 Rad Power Bikes RadCity Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

An affordable, feature-rich, city style electric bike that comes in two sizes, two colors, and offers great adjustment in the stem and handlebar position for comfortable upright body position. Responsive 12-magnet cadence sensor provides faster starts and stops, both brake levers have motor inhibitors,…...

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2018 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2018

An affordable, powerful, electric fat bike with responsive 12-magnet pedal assist and twist-throttle on demand, available in two colors with lots of accessory options including fenders and racks. Only one frame size but the top tube is sloped and the shorter stem pairs…...

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2018 Rad Power Bikes RadWagon Review

  • MSRP: $1,599
  • MODEL YEAR: 2018

An affordable, feature-rich, electric cargo bike with cadence sensing pedal assist and throttle on demand operation, available in one frame size with adjustable bars and two color options. Gearless direct-drive hub motor is heavier but super quiet, durable, and capable of regenerative braking…...

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2017 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2017

A funky miniaturized folding fat tire bike with two cargo racks! Truly capable of sand and snow riding, LED lights guide and keep you safe, the bike offers assist and throttle drive modes. Basic seven speed drivetrain from Shimano, plastic chain guide keeps things on track, metal derailleur…...

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2017 Rad Power Bikes RadCity Review

  • MSRP: $1,499
  • MODEL YEAR: 2016, 2017

A value priced but featured packed urban commuter style electric bike with everything from fenders, to LED lights, rear carry rack and regenerative braking. Solid driving and braking performance with a 750 watt gearless hub motor and 180 mm…...

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2016 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2016

Strikes an excellent balance delivering high power with mid-level components for a reasonable price, you get throttle and pedal assist with an on/off on the throttle! solid one year warranty for the original owner, flat rate $175 shipping in the US. Even though the battery and controller box are bolted on vs. integrated into the frame,…...

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2016 Rad Power Bikes RadMini Review

  • MSRP: $1,499
  • MODEL YEAR: 2016

A folding fat tire electric bike with front and rear cargo racks and double-tube frame for improved strength (good option for larger riders). Powerful 750 watt internally geared fat-bike specific motor paired with a large 48 volt 11.6…...

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2015 Rad Power Bikes RadWagon Review

  • MSRP: $1,599
  • MODEL YEAR: 2015, 2016

Affordable, feature rich cargo style electric bike with a stiffer and lighter frame because it's not quite as long as some others. Offers five levels of pedal assist, throttle mode and throttle override as well as regenerative…...

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2015 Rad Power Bikes RadRover Review

  • MSRP: $1,499
  • MODEL YEAR: 2015, 2016

An Indiegogo funded electric fatbike with a powerful 500 watt motor, ample 48 volt battery and seven speed drivetrain. Comfortable saddle, ergonomic grips and suspension fork with lockout, two color choices but only one…...

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Comments (21) YouTube Comments

James Marshallsea
3 years ago

No discount code!

  Reply
Court
3 years ago

Hi James! I don’t participate in any affiliate programs or provide any discount codes. My goal is to be as impartial and independent as possible while doing the reviews and providing the site tools and community.

  Reply
David Mullins
3 years ago

Fantastic description and review of this bike, thanks. It allowed me finally to make the decision to buy, really appreciated, all thew way from Ireland.

  Reply
Court
3 years ago

That’s wonderful, I’m glad the review helped you and I appreciate your comment David! Enjoy the ride :D

  Reply
Gurshan
3 years ago

Court, I’m amazed at the great reviews you’re providing. Thanks so much! You’ve done your homework and it really shows when you write your reviews.

I’m looking to get an e-bike to help with a 12 kilometer commute in Toronto. The commute is fairly flat with a few small hills. I’ll also be using the bike to take my 1 year-old son on some small trips around the city on the weekend.

I’m having trouble narrowing down my choices. So far the Synergy Kahuna, Charge City, and the Rad e-bikes (utility, utility plus, and cityplus5) have caught my eye. What do you suggest? There are so many good choices!

Thanks,
Gurshan

  Reply
Court
3 years ago

Hi Gurshan! I do my best to get the details and provide some good insights for each bike, thanks for the compliment! Toronto is a wonderful city, I’ve enjoyed many rides there with friends :)

You might notice that while I do cover a mix of the affordable ebike brands, I tend to cover a lot of Rad Power Bikes. That’s because I have seen them paying attention to the details on hardware, and providing increasing customer service (with the shops and vans). My experience with ebikes is that the added complexity of motor, battery, and display means that more can go wrong, and it makes a big difference to have replacement parts and support. I tend to spend extra to buy from shops, for that in person support… but that costs more. This is why Rad, Magnum, DOST and some others stand out as online companies. They seem to go above and beyond.

Okay, for your list there, I did like the Kahuna bike because of its dual suspension! Fat tires are nice if it snows, and add comfort if the wheels are smaller 20″ vs. a full sized ebike… not to mention the full suspension design! Very cool. I know less about the Charge City, but it looks nice and fully equipped with fenders, rear rack, and lights. I think I’d probably lean towards the RadCity myself, given the better resale, more standard battery pack, and great ecosystem of optional accessories. Of course, Rad also has the RadMini or RadRunner that are similar to the Kahuna if you want the fat tire style. I really like the RadCity models and would probably get that if it were me. If money were no object, I’d look at the Specialized Turbo Vado 4.0 (which I’m about to publish) because it’s nice looking and has some upgraded parts (including a mid-drive) or one of the CUBE models… but they don’t have the throttle like Rad does. Anyway, I hope this helps :D

  Reply
MatthewK
3 years ago

Hi all,

I have this bike and there was a video out there on how to unlock the speed from 20mph to 25mph, I did it and it works. However I can’t remember how to do it and it appears the video has been taken down. Does anyone recall how to do this? I wonder if Rad intervened for some legal reason which is why this video no longer exists.

Cheers,
Matthew

  Reply
Court
3 years ago

Hi Matthew! I never got to try this during my review, but I do remember people commenting about it on the videos and I saw a website talking about it. Perhaps you can get more info in the Rad Power Bikes forums, I hope this helps! I did notice that Rad is now an advertiser on the website that listed the unlock tips… maybe there was some legal intervention, or they could have been concerned about how it would impact the controller, battery, or just general life of the bike given their warranty efforts.

  Reply
MatthewK
3 years ago

Thanks for the reply Court! I did check over at Rad Power Bike Forums and the video has been taken down. I did post to see if anyone recalls how to do it but nothing so far… I guess there are worse things than being stuck at the locked speed haha :-) Anyway, thanks again and I really enjoy your content, you seem like you are a really good human. Cheers

Paul
3 years ago

I have recently purchased a Rad City 5 Plus. It has proven to be a very solid, comfortable and smooth performer. It comes completely equipped with the fenders, kickstand, integrated front and rear lights and very solid rear rack. It rides well, with no rattles, even over rough terrain. It is not the quickest ebike, but the assistance is always there when you need it. Power is delivered so smoothly – no jerkiness when kicking in or out – they have fine tuned that aspect perfectly. The upright stance, the solidity of the frame, the way the components all come together make this a bike that you can enjoy riding all day and feel great.

Assembly:
Besides a minor issue with rear fender (which the folks at Rad took care of) the main problem with assembly was the brakes. It took me a very long time to finally get the brakes adjusted to the point where they were not rubbing the discs. Getting the handlebars properly adjusted also took some time. Everything else went well, and the derailleur arrived perfectly adjusted (the derailleur guard no doubt helped avoid problems during shipping). If you have some experience working on bikes and are patient, you ultimately should have no problem with final assembly. Those less experienced should look at having this done at a local bike shop.

Pros:

  • The bike is very well built, feels solid and handles well.
  • It looks great – beautiful paint and fit and finish.
  • The battery is large capacity and is nicely semi integrated into the frame.
  • The range has proven to be excellent.
  • The drive system is very smooth.
  • The hydraulic disc brakes are not top end, but do a good job.
  • The front halo light is strong even in daylight, the rear light is much less visible in daylight, although it does have a flashing mode and brake light function.
  • The sturdy rear rack is very solidly bolted to the frame.
  • The Rad branded tires are a great width, hold the road well and are very good to ride on (I am a someone who really likes Schwalbe tires, and had low expectations for these, but am actually quite impressed).
  • Double chain guide (bash guard) on crank means little chance of chain drop.
  • The front fork performs well – no clunks or bottoming out.
  • The motor is strong and quiet. (It makes some noise when accelerating, but almost none when cruising).
  • The ride is so comfortable!

Cons:

  • This is a big downer – the dual display. The main display is right where it belongs at the center of the handlebars, and it is super clear and legible. You can even adjust its brightness. It displays the speed and other less important information and does so beautifully. However, if you want to know your assist level or battery level, you have to look at the other display which houses the up/down, light and on/off buttons. That display has no brightness adjustment, and is almost completely unreadable in daylight. This will aggravate you to no end every time you ride in daylight. (You will find yourself pulling over to a shady spot so you can get a reading off this second display!) Rad did such a fantastic job putting this bike together, and has paid so much attention to detail, it is hard to understand how they let this take happen. It would be so easy to correct – just put the information you really need on the great main display! This is really a shame, as it is a constant source of annoyance, and seriously detracts from an otherwise great bike.
  • My other cons are minor: that weak rear light, and the unbundled jumble of cables on handlebars.
  • Also, while it works flawlessly, I am not a fan of the big SIS shifter, I would prefer smaller thumb shifters.
  • While the handlebars are adjustable utilizing tools, this would be much easier if a toolless adjustable stem was there instead.
  • Again, a personal preference, I favor a thumb throttle over the twist throttle on this bike, but the twist throttle works just fine.
  • Lastly, the bike weighs in around 65 pounds, which is in line with other bikes of this type. It really will not be a problem for most people, but could be if you have to carry your bike up stairs.

Sum up:
So, this has proven to be a super comfortable and reliable bike that is fun to ride all day. It is also a very good value given the quality of the bike and the accessories included. If they fix that super annoying second display, it would be an absolutely great bike.

  Reply
Court
3 years ago

Spectacular review Paul! I agree with your points, and was a bit excited but also uncertain about the display split. Thanks for sharing the deep insights and your time with us. I hope you continue to enjoy the bike!!

  Reply
J and D Hay. South Lake Tahoe, CA.
3 years ago

Thanks for covering 2019, 2020 & 2021 with your reviews on many E-bikes helping us make the perfect choice of the Rad Power Bikes: The RadCity 4 for myself, and the RadCity 5 for my wife (we’ve upgraded our bikes with flexible seat posts, softer seat & support covers from Bikaroo, and a stationary exercise bike for days when inclement weather keeps us indoors). Living up at Lake Tahoe many decades has kept us in great condition with outdoor sports–but we’re retired, in our mid 60’s and we need to count our lucky starts we have never been injured Skiing, Hiking, or playing Tennis. We’ve noticed a growing number of scenic bike trails popping up and recently heard of plans for $3.8 million more paths to be added over the next two years to include circumnavigating our lake. Our New Years Resolution was to slow down our Tennis Summers, and stop our Extreme Skiing Winters, as they have taken a toll on our 60ish bodies. We own two flawless 1965 Classic Convertibles we’ve used over the years to take us to locations for day hikes, swims, and picnics; but, we came to a loss on how to amend our overall important exercise benefiting our health. E-bicycling is the answer; so, we began our research last year. Thanks to your many reviews we have wisely chosen Rad Power Bikes, knowing the $4,000 we’ve recently spent on all the equipment (including the exercise bike) will repay itself within just two years from the cost savings of rising fuel on the cars plus the insurance discounts, no more snow skiing season passes, and no more Tennis Club dues. Now we have replaced all that old fun with new fun riding together and feel great about saving money, going ‘green’, and getting consistent exercise without risk to life and limb. Many many thanks from both of us for your extensive research, and helping us buy sound products and finding many enjoyable ways riding our E-bikes to continue sound health practices. J&D.

  Reply
Court
3 years ago

Hi J and D Hay! First of all, I love Lake Tahoe California! What a beautiful place to live and explore. The outdoors are so nice, and the people are really fun and friendly. It sounds like ebikes are the perfect compliment to your active life and aging. It’s wonderful to hear that the RadCity models have been a good choice, I’m glad my efforts here at EBR have helped. Safe travels on more rides! Hope to see you there someday, riding the trails :)

  Reply
J and D Hay. South Lake Tahoe, CA.
3 years ago

You are so right! Everyone here says “hi”, waves in their cars, bikes, yards, walking… one can’t help but smile. It’s the kind of place we’d wish all Americans could enjoy.

Paul
2 years ago

Further to my review of 4 months ago… I really liked the bike until he motor stopped working. After back and forth with Rad, they determined that the problem was the wiring harness and the controller. They immediately sent the new wiring harness, but no controller. After prodding Rad, they responded that they did not have a controller on hand, and had no timeline as to when they might be able to get one to me.

So, I have a new ebike that does not work for this summer and who knows how much longer afterwards. Very frustrating! I requested to Rad that I return the defective ebike for a refund. Now Rad does not respond to my messages. I purchased an ebike from Rad as I thought them to be a reliable company and responsive to their consumers. I am very disappointed that the reality is far different.

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Court
2 years ago

Sorry to hear that Paul :/

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1 year ago

I love my bike. I bought it and did not put it together right away due to health issues. So four months later I put the bikes together and found I ordered accessories that I didn’t need and tried to return them. They said that they would not except the returns after 30 day. I am not a happy customer. I think they should have excepted my returns. Not impressed

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Court
1 year ago

Sorry to hear that, it’s good to know about the 30 day return window so thanks for the feedback! Since Rad Power Bikes is a fairly popular widespread brand, perhaps you could sell them used, or just keep them and include with your bike someday if you sell it, to add value. By the way, I hope your health issue has abated and you’re feeling better :)

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Larry Froberg
1 year ago

First, let me say thank you very much for your extensive, unbiased reviews. My wife and I are considering a purchase of our first ebikes and have read and watched reviews extensively on your website to help make our decisions. We even rented two Rad City 4’s for a 3 hour ride while vacationing in Friday Harbor recently. Prior to that, we had been gravitating to purchasing the latest model of these bikes, but my wife thinks the Rad bikes are too heavy for her and would prefer something lighter. Since then, I have looked closely at the Aventon Level 2 bikes as they are somewhat lighter. What is your opinion? Is this a good choice, or would you steer us in another direction for a lighter weight bike? Our budget is a max of $2,000 per bike. Thanks in advance for any help you can provide.

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Court
1 year ago

Hi Larry! Friday Harbour is wonderful, my family took a trip there years ago. Hope you two have a great time. Okay, I actually feel like the Rad and Aventon products will be very similar in weight, but it depends on which models you’re comparing. In any case, they both have some cool designs. The weight difference could relate to fenders, racks, and the tires… which sometimes can be removed or changed to suit your liking. If you’re on a boat, close to the salt water, I would store the bikes inside or use bike bags to reduce corrosion, especially with the more affordable products. I’m a big fan of light ebikes, but it seems the price will be higher. I really like the Gocycle models because they fold, are well sealed, and can accommodate a range of riders. If you find a shop that sells Aventon, that could be a handy way to make sure the bike isn’t too heavy. Rad also has some flagship stores (one in Vancouver BC if you happen to be up this way). I don’t have a specific recommendation, but I would personally consider an affordable hardtail from CUBE or BULLS because they use Bosch drive systems which are IPX6 rated against dust and water… going back to the exposure question earlier. I hope this helps, and perhaps I can dial in a bit more if you share more feedback. Also check out RIZE, and VoltBike for some other affordable models to compare.

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