iGo Metro Review

Igo Metro Electric Bike Review 1
Igo Metro Step Thru
Igo Metro Step Thru Derailleur Shimano
Igo Metro Step Thru Removable Battery
Igo Metro Step Thru Display Throttle Grips
Igo Metro Step Thru Chain Guard Fenders
Igo Metro Step Thru Front Cargo Rack
Igo Metro Step Thru Geared Hub Motor
Igo Metro Step Thru Lcd Display Panel
Igo Metro Step Thru Rear Led Light
Igo Metro Step Thru Reflective Tires
Igo Metro High Step
Igo Metro High Step Shimano Derailleur
Igo Metro High Step Removable Battery
Igo Metro High Step Display Grips Cockpit
Igo Metro High Step 12 Magnet Cadence Sensor
Igo Metro High Step 160mm Disc Brakes
Igo Metro High Step 700c Kevlar Tires
Igo Metro High Step Chain Guard
Igo Metro High Step Geared Hub Motor
Igo Metro High Step Lcd Display Panel
Igo Metro High Step Leather Ergo Grips
Igo Metro Electric Bike Review 1
Igo Metro Step Thru
Igo Metro Step Thru Derailleur Shimano
Igo Metro Step Thru Removable Battery
Igo Metro Step Thru Display Throttle Grips
Igo Metro Step Thru Chain Guard Fenders
Igo Metro Step Thru Front Cargo Rack
Igo Metro Step Thru Geared Hub Motor
Igo Metro Step Thru Lcd Display Panel
Igo Metro Step Thru Rear Led Light
Igo Metro Step Thru Reflective Tires
Igo Metro High Step
Igo Metro High Step Shimano Derailleur
Igo Metro High Step Removable Battery
Igo Metro High Step Display Grips Cockpit
Igo Metro High Step 12 Magnet Cadence Sensor
Igo Metro High Step 160mm Disc Brakes
Igo Metro High Step 700c Kevlar Tires
Igo Metro High Step Chain Guard
Igo Metro High Step Geared Hub Motor
Igo Metro High Step Lcd Display Panel
Igo Metro High Step Leather Ergo Grips

Summary

  • Urban cruiser style electric bike available in high-step 18" and low-step 16.5" frame sizes, includes nearly every accessory you could want (fenders, chain guard, ergonomic grips, disc brakes and suspension)
  • Average sized geared hub motor and Lithium battery pack, beautifully integrated wires and lights
  • Offers pedal assist and throttle mode, twist-throttle is on the left vs. right, rear heavy design

Video Review

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Introduction

Make:

iGo

Model:

Metro

Price:

$1,699 USD

Body Position:

Upright

Suggested Use:

Neighborhood, Urban, Cruising, Commuting

Electric Bike Class:

Throttle on Demand (Class 2)
Learn more about Ebike classes

Warranty:

2 Year Frame, Motor and Battery

Availability:

United States, Canada

Model Year:

2014

Bicycle Details

Total Weight:

58 lbs (26.3 kg)

Battery Weight:

6 lbs (2.72 kg)

Frame Material:

Aluminum Alloy

Frame Sizes:

16.5 in (41.91 cm)18 in (45.72 cm)

Geometry Measurements:

Seat Height (Low Step: 31.5", High Step: 39.5")

Frame Types:

High-Step, Step-Thru

Frame Colors:

Black with Brown Accents, White with Brown Accents

Frame Fork Details:

Basic Suspension

Attachment Points:

Rear Rack Bosses, Front Rack Bosses, Fender Bosses

Gearing Details:

7 Speed 1x7 Shimano Acera

Shifter Details:

Shimano Revo Shift on Right Bar

Pedals:

Aluminum Alloy Platform with Rubber Tread

Stem:

Adjustable Angle

Handlebar:

Swept Back

Brake Details:

Mechanical Disc with 160 mm Rotors, Levers with Cutoff Switch

Grips:

Leather, Ergonomic

Saddle:

Leather, Firm

Rims:

Aluminum Alloy Double Wall, 700 x 48c

Spokes:

Stainless Steel

Tire Brand:

CST Zeppelin Balloon

Wheel Sizes:

28 in (71.12cm)

Tire Details:

Kevlar Lining for Puncture Protection, Reflective Sidewall Stripe

Tube Details:

Schrader Valve

Accessories:

Front and Rear Polycarbonate Fenders with Mudguards, Front and Rear LED Lights, Plastic Chain Guard, Rear Rack with Pannier Blockers and Triple Bungee, Removable Front Porteur Rack, Double Leg Kickstand, Deflopilator Stabilizing Spring, Bell on Right Bar

Other:

Removable Battery Pack, Quick Disconnect on Hub Motor

Electronic Details

Motor Type:

Rear-Mounted Geared Hub
Learn more about Ebike motors

Motor Nominal Output:

350 watts

Motor Peak Output:

500 watts

Battery Brand:

Samsung

Battery Voltage:

36 volts

Battery Amp Hours:

10 ah

Battery Watt Hours:

360 wh

Battery Chemistry:

Lithium-ion

Charge Time:

5 hours

Estimated Min Range:

20 miles (32 km)

Estimated Max Range:

40 miles (64 km)

Display Type:

Backlit Monochrome LCD on Left Bar

Readouts:

Speed, Odometer, Battery Level, Assist Level (1-6)

Drive Mode:

Cadence Sensing Pedal Assist, Twist Throttle

Top Speed:

20 mph (32 kph)

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Written Review

The iGo metro is a value priced urban cruiser that offers a comfortable ride, beautiful aesthetic and high quality components. I was very impressed with the design which resembles the Pedego City Commuter but costs much less. It’s available in a high-step and low-step frame configuration with 18″ and 16.5″ sizes respectively to fit a wide range of riders. IGo has been around since 2005 making mostly lower end mid-drive ebikes that get the job done but are starting to feel a bit dated with the introduction of Bosch, Panasonic and 8Fun systems. The Metro looks better, feels zippier and includes more accessories than their earlier bikes and offers enormous value considering the one year warranty and extensive dealer network in Canada and parts of the US. If you don’t live near a dealer iGo will ship for free in CA and $100 to the States.

The motor driving the Metro electric bike offers a solid 350 watts of power. That’s about average in my opinion but it’s enough to reach 20mph on flat surfaces and climb smaller or medium hills with a bit of pedaling help. It’s a geared hub motor which means you get more torque without adding a lot of weight to the system. It doesn’t make a lot of noise and stays relatively hidden in the rear wheel thanks to its smaller size. One downside to any hub motor is increased weight in the wheel and complexity of changing flats or fixing spokes. This is somewhat reduced with the Metro thanks to a modular quick disconnect point on the left chain stay.

Powering the motor and lights on this bike is a Lithium-ion battery pack mounted in the rear rack. It’s well protected and removable for easy charging. Taking the pack off also makes it easier to store and transport (reducing frame weight). Offering 36 volts of power and 10 amp hours of capacity this thing is exactly average in the world of ebikes (at the time of this review) and the one year warranty is a great bonus. IGo advertises 400 to 600 charge cycles but I’ve seen Lithium-ion cells go over 1,000 if cared for (store at average temperature, charge after each ride and top off every few months if unused). While the pack itself is indistinct the rack mount looks great and the fact that it’s small and removable is very nice.

Operating this electric bike is fairly easy. Once the pack is charged and secure there’s an on/off button on the main LCD console. From here you can arrow up or down to one of six levels of assist. There is also a zero mode but that basically just lets you operate the lights and see your speed, distance and battery capacity. At any time when you’re in pedal assist, you can begin pedaling the bike and the motor will kick in. You can also use the half-twist throttle located on the left handle bar to add power or take a break from pedaling. The pedal assist sensor is a magnetic pedelec ring that just listens for movement so it’s not as fancy as some new systems but it gets the job done and actually uses 12 sensors (instead of just 5 like many bikes) which makes it more responsive. One advantage to pedalec is that you don’t have to push very hard to activate the motor. One quick complaint is that the twist throttle is located on the left vs. right. I understand that this had to be done in order to put the Revoshift on the right bar but it may annoy some riders.

When I think about the iGo Metro ebike from a performance standpoint the word average comes to mind… but that’s a solid average given the Lithium-ion cells and access to pedal assist and throttle mode. When I think about the two different frame styles, beautiful paint job, integrated wiring and one year warranty I get more excited. When I start going down the list of all the high quality accessories that are included (full sized fenders, chain guard, deflopilator, removable porteur rack, rear rack with pannier guards, mechnical disc brakes, integrated LED lights, double legged kickstand, alloy platform pedals, suspension fork) I get very excited. This is an amazing bike for the money and I could see many friends and couples buying two in order to ride together. Sure, it’s rear heavy and the assist sensors are more basic, the motor is average in terms of power and the throttle is on the left. Theres’s also no water bottle cage mounting point on either frame (which is amazing to me considering there’s nothing blocking that area as with some other ebikes… consider an accessory mount) Aside from that, this bike is nearly perfect in my opinion.

Pros:

  • Beautifully assembled frame, drive system and accessory package
  • The step-thru frame can accommodate shorter riders thanks to the lower seat tube mounting point
  • Ergonomic grips, adjustable stem and suspension fork add comfort when riding
  • Mechanical disc brakes, solid alloy pedals and frame-mounted porteur rack improve handling
  • LED lights are mounted directly to the frame to avoid bouncing and run off the main battery pack
  • Full length, wide composite fenders match the paint job and completely cover the balloon tires (along with mud flaps) to keep you dry when riding, work great in combination with the chain guard
  • Rear rack surrounds the battery pack for protection and includes a top platform (with mounting holes) and side blocker bars for use with panniers (avoid snags in spokes and tires)
  • Solid one year warranty on bike, drive system and battery from iGo (been in business since 2005)
  • Oversized CST Zeppelin balloon tires add comfort, provide great traction and rolling efficiency at 700c size and include a reflective sidewall for safety
  • Free shipping to Canadian customers and +$100 shipping for residents of the United States
  • Geared rear hub motor is light, relatively quiet and wired in with a quick disconnect for performing wheel maintenance
  • Pedelec sensor uses 12 magnets instead of just 5 (like many ebikes) and this makes it more smooth and responsive

Cons:

  • Since the grip shifter for the Shimano 7 speed cassette is on the right handle bar the twist throttle is on the left which is abnormal in the ebike and motorcycle world and may be less intuitive for some riders
  • Rear heavy design (both motor and battery are located at the rear) makes bike less balanced
  • Suspension fork is more basic, does not include lock out for riding on smooth terrain
  • There is no “throttle only” mode, have to be in one of six pedal assist levels and pedal assist uses a cadence sensor vs. torque + speed sensing
  • Neither frame style has water bottle cage mounts which is a bummer since this bike does not put the battery on the downtube… it seems like they could have added this easily

Resources:

More iGO Electric Reviews

iGO Electric Elite Review

  • MSRP: $1,799
  • MODEL YEAR: 2018

A value-priced electric bike available in one size and one color, deep step-thru frame is approachable and the saddle goes way down without hitting the rack, tool-free adjustable stem brings the swept-back handlebar close. Lots of comfort features here including semi-ergonomic grips, plush saddle with rubber bumpers, a basic…...

iGo Metro E Review

  • MSRP: $1,599
  • MODEL YEAR: 2015

A well priced, well put together city style electric bike that's comfortable and versatile with fenders, rack and lights. Sturdy integrated racks can carry 25 kg each (~50 pounds) and the front rack benefits…...

iGo Tour Review

  • MSRP: $1,499
  • MODEL YEAR: 2014

Affordable city style ebike with basic mid-drive system offering improved efficiency and climbing. Lots of extras including front and rear fenders, LED lights and a cargo rack with…...

iGo Titan Review

  • MSRP: $1,599
  • MODEL YEAR: 2014

A cool looking, affordable full suspension electric bike thats best enjoyed on-road or light trails. Less sophisticated pedelec sensor can make the ride feel jerky at start and mash gears…...

iGo Urban Review

  • MSRP: $1,599
  • MODEL YEAR: 2014

Modest 250 watt mid-drive motor system is efficient but not the most satisfying. Offers three levels of pedal assist and twist throttle with a simple LED control console...


Comments (19) YouTube Comments

Court
5 years ago

I really like this design, the front rack looks great but adds a lot of utility.

  Reply
Court
5 years ago

I agree Gordon, it’s nice that they also offer a high step and low step design. For the money, this bike really delivers a lot and the paint job is above average in my opinion. Awesome setup for the price :)

  Reply
Frankh
5 years ago

I really enjoy your reviews. However I noticed that on your video review of the step-through IGo Metro that you stated that it had a 500w motor. However I notice that on the manufacturers website that it says that the motor is 350w with 500wpeak. I believe that is different than 500w continuous. Thank you

  Reply
Court
5 years ago

Hi Frankh! Thanks for the clarification. I believe they may offer two models with the basic being 350 and the upgrade costing more but offering higher 500 watt output. The bikes do change over time, sometimes more than once per year, and that’s why I put the date stamp on the written portion here. I’ll definitely be reviewing more Evelo bikes in the future and I appreciate your input! I do make mistakes here sometimes and it’s great to have feedback :)

  Reply
Brian
5 years ago

Any idea how the iGo Metro compares to the iZip Zuma on the hills of a city like San Francisco? I like the comfort and power of the Zuma, but am hoping to find an alternative with a better display and that includes accessories for under $3k. The price on the Metro is ideal, but hard to test it out since the nearest dealer is > 70 miles away.

  Reply
Court
5 years ago

Hi Brian, these two bikes are fairly similar in terms of power but the weight distribution is better on the IZIP Zuma. I just reviewed the newest iGo Metro Ergofit but the article hasn’t gone live yet. Keep an eye out for it soon, the price is good and I like all of the accessories you get just like you were saying :)

  Reply
Brian
5 years ago

Great, looking forward to it. Your site has been such an amazing resource to me as I try to make this expensive decision!

  Reply
Brian
5 years ago

Hi Court, Are we talking a few days for the ErgoFit review to go live or a few weeks? I called the nearest dealer and he wasn’t aware of this model, so just wondering how long I’d have to wait to check this one out. Thanks!

  Reply
Court
5 years ago

Hi Brian! Sorry for the delay on this one, I’ve been backed up lately. Just published the Ergofit today just for you! Enjoy ;)

  Reply
Michel Guillemette
5 years ago

Great bikes. I have put 4,800km on mine since April 2014. I had a couple of mechanical bugs with the bottom bracket that have been quickly fixed and replaced by IGO. I regularly do up to 80km on a single charge. The trick is to plug it after every ride. Missing on this bike… A USB connector for the phone. I also bought one for my wife, she love it. We give it a strong 9/10 evaluation.

  Reply
Court
5 years ago

Great feedback Michel, glad you and your wife are enjoying the Metro! The latest version (Metro E) includes USB chargers just like you’ve suggested. I agree that it’s a solid platform and appreciate your tips about keeping the battery full to help extend its life :)

  Reply
Ryan
4 years ago

The USB is on the bottom of the control panel.

Maria
4 years ago

I bought the iGo Metro a little less than a year ago. It started off wonky with the chain falling off constantly. It looked like one of the links was bend. No big deal I thought, just have that fixed. I had a high quality shimano chain put on and the derailer set up properly – I am on my 3rd chain now, chains constantly fall off when you shift into the highest gear, and this bike chews chains. Just before winter I pulled the break and the handle broke (all parts on this bike seem to be cheapest quality, fall out, break…). I had that fixed just to now realize the bike does not turn on anymore. I informed iGo customer service about all of these issues; they have done nothing to help me. I would highly recommend against this bike unless you want to loose $2000 in under a year. Worst purchase I personally have ever made.

  Reply
Court
4 years ago

Maria… I am so sorry to hear this. My first experience with an electric bike was similarly awful and I felt like I lost a lot of money and enjoyment in the process. I try to be objective with my reviews but also constructive and hearing your first hand experience (with lots of ride time) will be very useful for possible future customers. Thank you for sharing and again, I am sorry to hear about your situation and the limited support from iGo :(

  Reply
Ryan
4 years ago

My roommate just bought this bike second hand and I warned him but he did anyways. This is his first ebike and the battery will simply not charge. He left it charging overnight and nothing. I’m assuming it’s the battery from not being taken care of properly. Bike or nothing will turn on.
Customer service from this company is the worst. Any ideas, or did he buy a rollable paperweight?!

  Reply
Court
4 years ago

Hi Ryan, that sucks… sorry to hear about his misfortune. Was the bike used? I have received comments from others stating that the customer service is unresponsive and I think I’ve even struggled to reach them at times. They may sell replacement batteries but I cannot say for sure :/ maybe ask around in the forums?

  Reply
Marcel
3 years ago

I purchased this same bike brand new in February of this year. Not much drama, but just lately the brake’s mechanical disc plate clinched and I got stuck in the middle of the bike path. The back tire can’t move or spin so i had to carry the whole darn bike up my shoulder back to my house for three blocks. And as you all may know, this is quite a hefty bike. The first time it happened to me i was much closer to home and after some tinkering i managed to unclinched it. This time I am not making any progress. Anybody has an opinion??? Customer service seems not to have any solution for me.

  Reply
Court
3 years ago

Hmm, that’s interesting Marcel. Sorry to hear that the brake has been having trouble, maybe it needs a repair or replacement? Is there a local bike shop you could take it to for help? I have never had a brake seize like but maybe someone else here has and can help. Was it the brake pads or can you describe a bit more what part seems to be jammed?

  Reply

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