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OHM Cruise Review

Ohm Cruise Shimano E6100 Middrive Ebike Motor

Ohm Cruise Racktime Rear Rack 55lb Max Weight Pletscher Esge Kickstand

Ohm Cruise Swept Back Handlebar Shimano Deore Trigger Shifters

Ohm Cruise Ergon Gc10 Ergonomic Locking Grips

Ohm Cruise Shimano Sc E6100 Ebike Lcd Display

Ohm Cruise Rigid Alloy Fork Schwalbe Big Ben Reflective Tires

Ohm Cruise Trp Zurich Hydraulic Disc Brakes 180mm Rotors Quad Piston Calipers

Ohm Cruise Lezyne Ebike Mini E65 Headlight

Ohm Cruise Bottom Bracket 42 Tooth Chainring With Alloy Guard

Ohm Cruise 10 Speed Shimano Deore Drivetrain 11 36 Tooth

Ohm Cruise Lezyne Ebike E12 Rear Light Racktime Alloy Fenders

Ohm Cruise 4 Amp Darfon Ebike Battery Charger

Ohm Cruise Stock Step Thru Metallic Graphite Gray

A beautiful premium step-thru city ebike with everything you need for commuting, including tubular alloy fenders, a sleek rear rack with great weight rating, excellent integrated lights, two bottle cage bosses, and name-brand Schwalbe tires that are puncture resistant and reflective
Comfortable backswept handlebar provides an upright body position, stem length varies depending on the frame size you get, four frame size options! locking ergonomic grips and comfort saddle from Ergon, powerful hydraulic disc brakes with large 180mm rotors front and rear... quad piston calipers and tool-free brake lever reach adjust, thru-axles front and rear with premium ALEX rims for strength and durability
High capacity battery that fits neatly into the downtube, the bike includes a high-speed four amp charger, the battery is filled with premium LG cells that will hold up over time, OHM has a stellar reputation for warranty support and in-person service (if you visit their HQ in Vancouver, BC Canada), two year comprehensive warranty, efficient high quality Shimano mid-motor should last
Battery charge port is located low and near the crank arms on the frame, the display is large and easy to use but doesn't include USB charging options for portable electronics, rigid fork is paint-matched and lightweight but less comfortable than suspension, rear rack not recommended for child seats

Make:

OHM

Model:

Cruise

Price:

$2,899 ($3,799 CAD)

Body Position:

Upright, Upright Relaxed

Suggested Use:

Urban, Commuting, Cruising

Electric Bike Class:

Pedal Assist (Class 1)

Learn more about Ebike classes

Warranty:

2 Year Comprehensive, Lifetime Frame

Availability:

United States, Canada

Model Year:

2020

Total Weight:

49.7 lbs (22.54 kg)

Battery Weight:

5.9 lbs (2.67 kg)

Motor Weight:

6.17 lbs (2.79 kg)

Frame Material:

ADVANCE™ Hydroformed Aluminum Alloy

Frame Sizes:

15 in (38.1 cm)16.5 in (41.91 cm)18.5 in (46.99 cm)20.5 in (52.07 cm)

Geometry Measurements:

Medium 18.5" Measurements: 18.5" Seat Tube Length, 21.5" Reach, 16" Stand Over Height, 33.25" Minimum Saddle Height, 26.25" Width, 71.25" Length

Frame Types:

High-Step

Frame Colors:

Metallic Graphite Gray, Metallic Burgundy

Frame Fork Details:

Rigid Bladed Hydroformed Aluminum Alloy, 100mm Hub Spacing, 15mm Thru-Axle with Quick Release

Frame Rear Details:

142mm Hub Spacing, 12mm Thru-Axle with Quick Release

Attachment Points:

Rear Rack, Fenders, 2 Bottle Cage Bosses

Gearing Details:

10 Speed 1x10 Shimano Deore with One-Way Clutch, 11-36 Tooth Cassette

Shifter Details:

Shimano Deore Triggers on Right (Two-Way High Lever, Three-Shift Low Lever)

Cranks:

OHM Branded Chainway Custom Specced Crank Arms, Aluminum Alloy, 170mm / 175mm Length, 42 Narrow-Wide Tooth Chainring with Alloy Chain Guard, Shimano Hollowtech II Bottom Bracket, Hollow Spindle

Pedals:

Wellgo MG6 Magnesium Platform with Adjustable Pins

Headset:

FSA No.55, Sealed, Tapered 1-1/8"- 1-1/2"

Stem:

Promax DA230 Aluminum Alloy, 70mm / 80mm / 90 mm / 100mm Length, 17° Rise, 31.8mm Clamp Diameter with Custom Light Mount, Four 10mm Spacers, One 5mm Spacer

Handlebar:

MJ, Aluminum Alloy, Mid-Rise, 660mm Length, 40mm Rise, 35° Backsweep

Brake Details:

TRP Zurich Hydraulic Disc with 180mm Rotors, Quad Piston Calipers, TRP Three-Finger Levers with Tool-Free Adjust Reach

Grips:

Ergon GC10, Ergonomic Rubber, Single-Density, Locking

Saddle:

OHM Branded Ergon ST10 Gel, Chromoly Rails

Seat Post:

MJ, Aluminum Alloy, 25mm Offset, Single Bolt Clamp

Seat Post Length:

350 mm

Seat Post Diameter:

30.9 mm

Rims:

Alexrims FR30, Aluminum Alloy, Double Wall, 32 Hole, 25mm Width, Aluminum Eyelets

Spokes:

Sha-Dar, Stainless Steel, 14 Gauge, Black with Brass Nipples

Tire Brand:

Schwalbe Big Ben, 27.5" x 2.0" (50-584)

Wheel Sizes:

27.5 in (69.85cm)

Tire Details:

35 to 70 PSI, 2.5 to 5.0 BAR, K-Guard 3, Reflective Sidewall Stripe

Tube Details:

Schrader Valve

Accessories:

Pletscher ESGE Comp 40 Rear-Mount Kickstand, Nuvo Rotary Bell on Left, Racktime Alloy Rear Rack (25kg 55lb Max Weight, EN14872 Rated), Racktime Aluminum Alloy Double-Wall Fenders (60mm Width), Lezyne EBIKE MINI STVZO E65 Headlight (210 lumens, 65 Lux), Lezyne EBIKE SUPER BRIGHT STVZO E12 Rear Light (12 lumens), Optional BodyFloat Suspension Seatpost ($249), Optional ABUS Bordo Combo Lock 6150 ($129), Additional Battery Pack ($879)

Other:

Locking Removable Downtube-Integrated Battery Pack, 2.1lb 4 Amp DARFON Charger, KMC X10 EPT MTB Chain, ABUS Locking Core and Key, 168mm Q-Factor

Motor Brand:

Shimano E6100

Motor Type:

Mid-Mounted Geared Motor

Learn more about Ebike motors

Motor Nominal Output:

250 watts

Motor Peak Output:

500 watts

Motor Torque:

60 Newton meters (50Nm in Comfort Mode, 60Nm in Sportive Mode)

Battery Brand:

LG Brand, 18650 Format, 3500Ma LGMJ1 Cells

Battery Voltage:

36.3 volts

Battery Amp Hours:

14 ah

Battery Watt Hours:

508.2 wh

Battery Chemistry:

Lithium-ion

Charge Time:

7 hours

Estimated Min Range:

60 miles (97 km)

Estimated Max Range:

120 miles (193 km)

Display Type:

Shimano SC-E6100, Fixed, 2.75" Grayscale Transflective LCD, Backlit, Buttons: Select, Power, Lights, Settings: Hold Square

Readouts:

Clock, Lights Icon, Battery Level (5 Bars), Current Speed (MPH/KMH), Assist Level (OFF, ECO, STD, HIGH), Range Estimate, Trip Time, Avg Speed, Max Speed, Pedal Cadence, Trip Distance, Odometer

Display Accessories:

Shimano SW-E7000-L Button Pad on Left, Buttons: Up, Down, Walk Mode: Hold Down, Optional Shimano E-TUBE and E-RIDE Bluetooth App

Drive Mode:

Advanced Pedal Assist (Measures Rear Wheel Speed, Pedal Cadence and Pedal Torque, Power Output Relative to Pedal Input)

Top Speed:

20 mph (32 kph)

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Make or Model

Model Year

Body Position

Suggested Use

Frame Type

Drive Mode

Availability

Price Range

$0 (0 €)$18,000 (16,920 €)

Total Weight

0 lbs (0 kg)227 lbs (103 kg)

Top Speed

0 mph (0.0 km/hr)50 mph (80.5 km/hr)

Battery Watt Hrs

0 watt3,456 watt

Frame Size

0 in (0.00 cm)432 in (1,097.28 cm)

Motor Power

0 Newton meters250 Nm

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To run the forums, host the website, and travel, I charge a universal service fee for my reviews. This in-depth review was sponsored by OHM electric bikes. My goal is to be transparent and unbiased with you, this video and writeup are not meant to be an endorsement of OHM products. I welcome your corrections, additions, and feedback in the comments below and the OHM electric bike forums.

Observations:

The OHM Cruise takes the same drive system, battery, fenders, rack, as the Quest and Urban, but gives you an approachable step-thru frame, I was impressed by the strength of the frame, that it didn’t suffer from frame flex while standing up and pedaling hard, and just how well the rack was position in relation to the saddle. OHM has been making ebikes since 2005 and this is their fourth generation frame build, they really pay attention to quality
Now that OHM includes integrated lights for all of their Shimano powered models and is including the faster four amp charger, it feels like a great value, the parts they user are all very high quality (tires, grips, event the saddle and streamlined rack)
I find myself looking at this bike in relation to the high-step Quest and thinking it would make a good his and hers setup, but many guys have hip or knee issues, or just like the more approachable wave step-thru frame, so I appreciate that OHM offers two colors (including a gender neutral grey) and that they also offer four frame sizes! I was on the medium sized frame by the way. This ebike is one of my favorites for 2020… but the one big downside is that the rear rack does not officially support child seats because of how the support arms are hidden inside the fender and fit uniquely into the seat stay. For some, that could be a deal killer… but there are aftermarket racks that Michael actually uses for him and his wife and their child, he mentioned the Thule Yepp! seat that clamps on from the sides

Pros:

Beautiful approachable step-thru frame, but it’s also sturdy and rigid thanks to the larger downtube sizing and extended gusset that connects to the seat tube, this is a purpose built electric bike that is well balanced and solid… notice the smooth welds and internally routed cables, even the grommets they use to cover the cable entry points are aluminum alloy vs. plastic!
OHM now includes the faster four-amp charger with all of their 2019/2020 models, which means you can spend more time riding! They used to charge additional money for this charger, so it’s a great value to see it included
The Cruise comes complete with fenders, a rear rack, and integrated lights! It’s ready for any ride conditions that an urban environment could bring and would make for an excellent commuter platform
I really appreciate how OHM designed the rear light to be protected by the rack tubing… and that they chose a light with two LEDs to keep you extra visible from the back and sides
So many times, companies will mount headlights on the fork, but OHM stuck it up high on the handlebar/stem so you’re more visible, it still points where you steer and the casing just felt solid and high quality
OHM is a reputable company that uses great brand-name components, powered by a Shimano mid-drive motor and drive-train, quality and reputation is the name of the game, OHM has been in the ebike world since 2005, a lot longer than most other companies I see out there
OHM is based in Vancouver, B.C. and offer free one hour demo rides at their headquarters, or you can order online since they ship all over North America and even have options to send it assembled to your door via a partnership with Velofix, the bike also has a 2 year comprehensive warranty, they even offer four frame sizes!
For tires, you get a set of Schwalbe Big Ben high volume comfort tires, these are 27.5” tall by 2” wide which adds stability and makes up for the rigid fork a bit, wider tires perform well on gravel and offer improved stability overall. The PSI range is 35 to 70 so you can dial them in for your body weight and intended use… higher PSI is more efficient for good range but less comfortable
The tires are great, but so are the rims. OHM went with ALEXRIMS that have reinforcement eyelets designed to add strength and durability, it’s one of many small upgrades that set the Cruise apart from other similar city/commuter electric bicycles… and notice how the rims, spokes, and hubs are all matching in black
Another great bonus to the tires here is that they have both puncture protection and reflective sidewalls, as a big fan of safety and convince, having both means visibility for riding at dusk or dawn as well as peace of mind against potential threats to your tires
This bike has a 30.9mm seat post, so if you were looking to add more comfort to the ride setup, you could get an aftermarket suspension seat post like a Kinekt or SR SunTour NCX seat post to give the ride more cushion for longer more sustained rides, I am told that this is one of the most popular upgrades that OHM sells on their site
The bike is comes in at 49.7lbs (on the medium frame) and that weight includes the battery, motor, and everything on the bike ready to ride, pretty light weight compared to similarly outfitted products, but if you wanted to shed some weight for carrying it around or loading it on and off a rack, you could always remove the battery temporarily
The bike has a quick release setup in both the front and rear wheels, this is great for maintenance like changing a flat tire or truing a wheel, since it is easy to get the wheels on and off, it also makes for great portability if you are loading it into the trunk of a car or other storage considerations… and both axles are sturdy thru-axles (15mm front and 12mm rear) vs. the standard 9mm with a skewer, this adds strength and is something you usually only see on speed pedelcs and mountain bikes
I was amazed to see that OHM included two sets of bottle cage bosses, you can see how they put them on the thick gusseted section of tubing so screws won’t hit the seat post or downtube battery… ultimately, these mounting points allow you to reach your bottle more easily while riding (vs. a trunk bag holster or handlebar mount) and can also be used for a folding lock, mini pump, or storage box for little tools and parts
Great mounting choice for the kickstand, it’s out of the way at the rear of the bike but provides plenty of stability for a loaded rack, if you add a trunk bag or panniers
I love the included rear rack, this is rated for 25kg (which equates roughly to 55lbs) as a max weight limit and has great standard gage tubing to fit all sorts of styles of panniers, really one of the must-haves for a feature complete commuter bike… and Michael mentioned that the base interface increases the lateral stability of the rack by 20% compared with standard rear racks! Color me impressed :)
Powered by the Shimano E6100 mid drive motor, this is 20% more efficient than the older E6000 and has 130rpm pedal support (so you can downshift and “spin” in lower gears to climb steep hills), the motor uses a standard Q factor, offers 250-400 watts of power, and a varying rate of 50nm-60nm of torque. In my opinion, this is a neat motor that is pretty quiet and very stable
The new display that OHM has chosen for the Cruise is removable, fairly large and easy to read, uses transflective LCD technology that looks good in the sun or overcast/dark conditions because it’s backlit… you get a dynamic range estimate too. It has all of the important menus and a dedicated light button, which is perfect for this ebike since it has a headlight and rear light
The lithium-ion battery uses high quality LG cells, the pack fits nicely into the downtube of the bike and when you unlock it, there’s a two-step release so it doesn’t just drop out
I like that the battery is removable because experts in the field have told me that extreme heat or cold can be damaging to Lithium-ion cells… Not everyone has space for a bike inside their house, but the battery isn’t that large, and taking it off to charge is pretty convenient
A big win here are the 180mm rotor hydraulic disc brakes! The larger rotor cools faster and provides a great mechanical advantage for heavier loads or larger riders (especially relevant given the four frame sizes) and the brake levers are much easier to actuate and more consistent than mechanical brakes, the brake levers are even adjustable for different hand sizes (and can be adjusted tool free), and the quad piston calipers provide more stopping surface for the brake pad and better cooling, this is mountain bike level componentry
Very impressive 16″ stand over height! This is one of the most approachable ebike frames on the market right now, and that’s great for people with hip and knee issues, or if you’re wearing a dress or skirt
Even though the frame has a power button on it, you can turn the bike on directly using just the display… the frame button is redundant vs. some other ebikes I’ve reviewed that have a two-step power on/off process
Narrow-wide tooth pattern on the chainring reduces the potential for drops, if you’re riding over bumpy terrain, and I like the aluminum alloy chainring guard that will help protect pants and dress ends from touching the dirty chain
Even the crank arms and pedals are upgraded here! The bottom bracket uses a stiff hollow spindle design from Shimano and the lightweight magnesium Wellgo pedals have independent metal pins stuck in, more like you’d find on a nice trail bike… they’re great for wet weather so you don’t slip off as easily
So many times, city bikes will only come with 11-32 or 34 tooth cassette, but OHM offers an even wider range with 11-36, which makes starting and climbing easier. The Shimano Deore derailleur is reliable and includes a clutch system for tighter shifting vs. easier rear wheel maintenance depending on whether you click the little grey lever into the up or down position respectively
Great choice on the Shimano Deore trigger shifters, the high lever offers two-way interaction and the low lever offers multiple steps, this is performance hardware that makes the bike snappier and fun to ride
Mike showed me how they have upgraded their plastic battery covers to be more rigid and water tight, the battery pack that is protected is still highly water resistant, this is just another detail that OHM is scrutinizing
The bike uses high-quality FSA headset and sealed bottom bracket, which means you won’t get the same rust, squeaking, creaking, and friction over time as lower quality ebikes
OHM sells a bunch of upgrades that are guaranteed to fit with their ebikes including a suspension seat post, pannier bags, and a cool basket that interfaces directly with the frame
The motor controller measures rear wheel speed, pedal cadence, and pedal torque to give you a fluid, natural feeling of pedal assist… and the speed sensor has been designed to fit into the disc brake rotor, so it won’t mess up your spoke or get bumped out of place as easily, this is a nice little upgrade from older ebike technology
I like that the display has a menu system with lots of options (just hold the square button to get into settings) and that one of those options is to turn off the electronic beeping noise! Also, the bike comes with a fairly nice bell for signaling other riders on the path
Great lightweight kickstand PERFECTLY positioned to be out of the way when you pedal, move the bike, and when you stow it so there won’t be any contact with the larger 180mm disc brake rotor, OHM nailed it beyond what I see with many other rear mount kickstands

Cons:

Charging the battery on or off the bike is a great feature, however, when charging on the bike, you have to remember the charging port is near the crank arm on the left side of the bike, this means that if you had it plugged in and parked in the garage, moving the bike or rotating that crank arm could come down on the charging cord, causing it to snag… it’s also a minor inconvenience to reach down vs. having the port up high on the downtube
This is a little gripe that I have about many mid-drive ebike systems: when you pedal backwards, the chainrings do not cycle… the crank arms just spin, which could make servicing the drivetrain more difficult if you don’t have access to a bike stand, it also spins without a lot of friction and could smack your shin if you slip off while riding
I wish the display had a USB charging port built in, so you could maintain a smartphone or additional lights / accessories while riding, the battery capacity of the bike is pretty great, so why not take advantage of that?
The bike lacks a front suspension fork by default, this is part of what keeps the weight down and price reasonable, but you can add an aftermarket fork (though it might not match) and OHM does sell suspension seat posts
Another gripe would be the extra dongle you need to charge the battery directly, having a different setup for charging on the bike or off the bike is confusing and convoluted, many won’t be bothered by it, but remember to carry it around in your backpack for more charging options, also dongles can get lost sometimes too, something that happens with my computer, so just kind of a minor annoyance
The E6100 motor is a nice upgrade from the previous Bionix system as well as the older E6000 motor, however, there is no shift detection present… that’s really a feature unique to Bosch, and it just means that with Yamaha, Shimano, Brose, and others, you want to ease off a bit if you’re shifting wile riding with the most powerful motor settings engaged
I was told that the rear rack is setup to be sleek and sturdy, in the sense that it can handle 25kg (55lbs) of weight, but that it isn’t ideal for children’s seats, because of how it connects to the frame. This was a bummer to learn because I could see the bike being great for parents and kids, still, Michael told me that there are aftermarket racks and seats that will work, and he uses one for his own child
Minor consideration here, the battery pack is a little tight to get on and off the bike because the front wheel and fender get pretty close to the downtube, you can turn the front wheel to the left or right to create space and make it easier
The Shimano motor controller calibrates output each time the bike is turned on… so you need to make sure you aren’t riding the bike or putting pressure on the pedals. This is not something you have to worry about with most of the other ebike mid-drive systems like Bosch, Yamaha, and Brose, and it could throw an error on the display so you’ll have to restart the bike

Useful Resources:

January 16, 2020 (3 years ago)

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Classic57

1 year ago

In my opinion, with 1 being the best and 10 being the worst, the customer service in this OHM branch is just at the bottom. I’m sure the bike is a great bike, but the people do not have any customer service skills and there are no people who know how to take care of the customers. There is nothing good about the customer service at OHM. The customer service at OHM is about an 8, only because the automated service works.

Court

Hmm, sounds like you had a bad experience. I’m sorry to hear that OHM’s customer service wasn’t great. Were you thinking about buying one of the bikes, or did you visit their showroom in North Vancouver? I’ve always had good luck just calling them, you can ask for Michael (who is the founder) and he tends to be very calm and good at listening. Their bikes use high quality systems from Shimano, so I agree that their bikes are pretty great, if not a bit pricey.