Trek Lift+ Lowstep Review

Trek Lift Plus Lowstep Electric Bike Review
Trek Lift Plus Lowstep
Trek Lift Plus Lowstep Shimano Steps E6000 Electric Bike Motor
Trek Lift Plus Lowstep Shimano Steps 36 Volt 11 6 Amp Hour Ebike Battery
Trek Lift Plus Lowstep Shimano Steps Small Display Bontrager Ergo Grips
Trek Lift Plus Lowstep Rigid Alloy Fork 26 Inch Wheels
Trek Lift Plus Lowstep Shimano Deore M315 Hydraulic Disc Brakes Kickstand
Trek Lift Plus Lowstep 10 Speed Shimano Deore Drivetrain
Trek Lift Plus Low Step Vs High Step
Trek Lift Plus
Trek Lift Plus High Step Frame
Trek Lift Plus Lowstep E Bike Battery Charger
Trek Lift Plus Lowstep Electric Bike Review
Trek Lift Plus Lowstep
Trek Lift Plus Lowstep Shimano Steps E6000 Electric Bike Motor
Trek Lift Plus Lowstep Shimano Steps 36 Volt 11 6 Amp Hour Ebike Battery
Trek Lift Plus Lowstep Shimano Steps Small Display Bontrager Ergo Grips
Trek Lift Plus Lowstep Rigid Alloy Fork 26 Inch Wheels
Trek Lift Plus Lowstep Shimano Deore M315 Hydraulic Disc Brakes Kickstand
Trek Lift Plus Lowstep 10 Speed Shimano Deore Drivetrain
Trek Lift Plus Low Step Vs High Step
Trek Lift Plus
Trek Lift Plus High Step Frame
Trek Lift Plus Lowstep E Bike Battery Charger

Summary

  • A comfortable, low-step, cruiser style electric bike with balanced motor and battery position, multiple fun color choices, and several sizes (also available in high-step)
  • Nicer 10-speed drivetrain with clutch for reducing chain bounce and slap, easy to pull hydraulic disc brakes with adjustable-reach levers, reinforced wheelset
  • Some step-thru frames can flex but Trek reinforced this one to be stiff and sturdy, the foot-forward geometry, plush saddle, swept-back bars, ergonomic grips, and adjustable angle stem improve comfort and create a relaxed body position
  • Priced higher because of the nicer drive system and components plus dealer support and warranty, can feel a little uncomfortable on bumpy terrain because there's no suspension, smaller display isn't as easy to read

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Video Review

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Introduction

Make:

Trek

Model:

Lift+ Lowstep

Price:

$2,799

Body Position:

Upright, Upright Relaxed

Suggested Use:

Neighborhood, Cruising, Youth

Electric Bike Class:

Pedal Assist (Class 1)
Learn more about Ebike classes

Warranty:

2 Years Comprehensive, Lifetime Frame

Availability:

United States

Model Year:

2017

Bicycle Details

Total Weight:

45 lbs (20.41 kg)

Battery Weight:

5.9 lbs (2.67 kg)

Motor Weight:

7.05 lbs (3.19 kg)

Frame Material:

Aluminum Alloy

Frame Sizes:

13.5 in (34.29 cm)16.5 in (41.91 cm)21 in (53.34 cm)

Geometry Measurements:

Medium 16.5" Lowstep: 22" Reach, 19" Stand Over Height, 24" Width, 71.5" Length, Large 21" Highstep: 23.5" Reach, 24" Width, 30" Stand Over Height, 71.5" Length

Frame Types:

Mid-Step, High-Step

Frame Colors:

Crystal White, Roarange, Dnister Black, Waterloo Blue

Frame Fork Details:

Rigid Alloy 26" Disc, 100 mm / 9 mm Skewer with Quick Release

Frame Rear Details:

135 mm / 9 mm Skewer with Quick Release

Attachment Points:

Rear Rack Bosses, Fender Bosses

Gearing Details:

10 Speed 1x10 Shimano Deore RD-M615 GS Derailleur with Shadow Plus One-Way Clutch, Shimano CS-HG50 Cassette 11-32T

Shifter Details:

Shimano Deore SL-T610 Triggers on Right

Cranks:

Shimano Alloy 170 mm Length Crank Arms, 44T Chainring with Plastic Guide

Pedals:

VP-608 Platform, Alloy Body, Black

Headset:

VP-MH312AT, 28.6 mm, Semi Integrated Bottom, Normal External Upper, Threaded, Satin Silver

Stem:

LeeChi Adjustable Angle, Quill Type, 105 mm Ext. 25.4 mm Clamp, Silver

Handlebar:

Bontrager Satellite Elite, Swept Back, 610 mm Width, 50 mm Rise, 35° Bend, 25.4 mm Clamp, Silver

Brake Details:

Shimano Deore M315 Hydraulic Disc with 160 mm Rotors, Shimano 3-Finger Levers with Adjustable Reach

Grips:

Bontrager Satellite Elite, Ergonomic Rubber, 130 mm Length, Lock On, Grey with Black Clamps

Saddle:

Trek VLG-8100, Steel Rails, Black

Seat Post:

Bontrager SSR Aluminum Alloy, 12 mm Offset, Large Quick Release Lever

Seat Post Length:

330 mm

Seat Post Diameter:

31.6 mm

Rims:

Bontrager AT-850 Disc 26", Aluminum Alloy, Double Wall, 32 Hole, Silver

Spokes:

Stainless Steel, 14G, Silver with Nipples

Tire Brand:

Bontrager H2 Outlast Hard-Case Ultimate, 26" x 2.0"

Wheel Sizes:

26 in (66.04cm)

Tire Details:

35 to 65 PSI, 2.5 to 5.4 BAR

Tube Details:

Schrader Valve, 26" x 1.9" to 2.125"

Accessories:

Bontrager Integrated Chainstay Mount Kickstand, ABUS Battery Locking Core

Other:

Locking Removable Battery Pack, 3.1 Amp 1.7 Pound Charger with Adapter Dongle, 11.6 Amp Motor Controller, KMC X10e Chain

Electronic Details

Motor Brand:

Shimano STePs E6000

Motor Type:

Mid-Mounted Geared Motor
Learn more about Ebike motors

Motor Nominal Output:

250 watts

Motor Peak Output:

500 watts

Motor Torque:

50 Newton meters

Battery Brand:

Shimano STePS, Down Tube, BT-E6010

Battery Voltage:

36 volts

Battery Amp Hours:

11.6 ah

Battery Watt Hours:

417.6 wh

Battery Chemistry:

Lithium-ion

Charge Time:

4 hours

Estimated Min Range:

30 miles (48 km)

Estimated Max Range:

50 miles (80 km)

Display Type:

Shimano STePs Small Model SW-E6000, Removable, Adjustable Angle, Monochrome, Backlit LCD

Readouts:

Speed (mph or km/h), Average Speed, Max Speed, Odometer, Trip Meter, Range, Battery Level (5 Bars), Assist Mode (Off, Eco, Normal, High), Time Clock

Display Accessories:

Independent Button Pad near Left Grip (Hold Up and Down for Settings Menu)

Drive Mode:

Advanced Pedal Assist (Measures Wheel Speed, Pedal Cadence, and Pedal Torque, Power Output Relative to Pedal Input: Eco 70% 30 Nm, Normal 150% 40 Nm, High 230% 50 Nm)

Top Speed:

20 mph (32 kph)

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Written Review

The Trek Lift+ electric bikes are designed for comfort, stability, and in the case of the Lowstep model here, accessibility. The 26″ wheel size brings the frame closer to the ground and the sloped top tube offers an approachable 19″ stand over height compared to the high-step model at ~30″ and yet, the frame feels sturdy. I didn’t sense as much frame flex or wobble as some other step-thru models because the battery pack and motor are positioned low and center. There are two sections of tubing vs. a single combined downtube/top tube and the rear section of the frame is reinforced by an extended section of top tube! I’m not sure what the maximum weight capacity is for this e-bike but the reinforced wheelset, smaller diameter wheels, and overbuilt frame suggest 300+ lbs. Whether you’re a larger adult with hip and knee sensitivity who wants an approachable cycling experience or a young person who hasn’t reached their full height yet, the Lift Plus Lowstep offers excellent performance, efficiency, and quality. It utilizes Shimano drivetrain hardware with a 10-speed cassette, Shimano Hydraulic disc brakes with adjustable-reach levers, and the Shimano STePs electric motor/battery/display system. You will pay a bit more for these components, the multiple frame size options, and color choices… but you do get access to a massive dealer network that can provide test rides and post-purchase service. I had a blast test riding both the high-step and low-step versions of this bike and came away with only a few minor complaints. There are no bottle cage bosses (even on the high-step), but you do have mounting points for a rear rack and set of fenders. The display is smaller than some newer Shimano models and the LCD isn’t as bright, but it is removable and intuitive to use. The kickstand isn’t adjustable and I feel that the bike leans a bit far to the left when parked. The battery charger requires a dongle to connect to the pack directly (which could get lost). The lack of any suspension fork or seat post makes it a bit stiff to ride on bumpy terrain. However, this is one of the lightest cruiser style e-bikes I have tested at ~45 lbs and the adjustable stem, swept-back handlebars, ergonomic grips, and plush saddle do a lot for comfort, offering a more upright body position for reduced back and neck strain. Even the seat tube and post are designed with comfort and stability in mind, you can stand over the bike saddle with your feet down and then lift and position them forward to reach the pedals and get decent leg extension when riding.

Driving the bike is a responsive mid-motor offering 250 watts to 500 watts peak output with up to 50 Newton meters of torque. It’s one of the lower rated mid-motors out there right now, but it’s super capable on paved paths and streets… and it sips on the battery vs. draining it quickly. Some competing brands are now offering similarly “efficient” motors, specifically Bosch with their Active Line, which is lighter and quieter. Professional cyclists only put out 150 to 200 continuous watts when riding longer distance, so a motor that starts at 250 watts but is lighter and quieter than a mountain-specific motor can be a big win. The key is shifting gears, most mid-motors struggle if you’re trying to climb a steep hill while using a high “hard” gear. As demonstrated in the video review above, the chainring starts and stops almost instantly as you apply torque. The motor controller measures rear wheel speed, pedal cadence, and pedal torque to determine when to operate and how much force to apply… it also factors in which assist level you have chosen (Eco, Normal, or High). More power usually comes with more noise, especially at higher RPM as you pedal faster, but it’s not the loudest by any means. Overall, in my opinion, the Shimano E6000 motor is an excellent choice for the Lift+ platform.

Powering the motor and backlit display is a very capable Lithium-ion battery pack offering 36 volts and 11.6 amp hours for a total of 417.6 watt hours of capacity. It’s slightly above average in terms of capacity but you can expect great range because of the rigid frame, slick tires, and energy-sipping motor. Factors that impact electric bicycle range outside of bike design include terrain, weight of the rider and cargo, wind, and the level of assist chosen (how much pedaling effort you exert to help). There is no throttle mode on this electric bike, so you will always have to help out a little bit, but the highest level of assist is very zippy and satisfying, it offers a great way to stretch your legs and arrive at your destination sweat-free or without a sore knee. So, the battery pack slides onto the frame from the left and clicks into position. This design allows the top tube to be much closer (and lower) than some of the competing e-bike systems which have a downward mounting pack. I think it looks sleek and appreciate the integrated cup handle near the top for safe carrying. You can charge the battery on the frame and will get faster than average filling thanks to a 3.1 Amp charger (most chargers I see are 2 Amps). The only thing I dislike about this charger is how large it is and that the connector requires a dongle adapter for use when connecting directly to the battery pack. You see, there’s a proprietary plug on the battery mount and a different plug on the base of the pack. Many other premium e-bike systems utilize just one plug design and this saves materials and the potential for misplacing or losing a dongle. There isn’t even a leash or connector to help keep this dongle with the charger and to me, that’s a missed opportunity. Finally, I appreciate that the battery has an LED charge level indicator built into the side because that allows you to see how full it is when storing off-bike. You can maximize the number of charge cycles for your electric bike battery (and most Lithium-ion batteries) by storing them in cool, dry locations, and maintaining 20% to 80% fill if not is use for longer periods. However, the same button used to check the charge level on the pack is also required when activating the bike to ride with assist. That means, you may have to reach way down to the left vs. having an easy-to-reach power button at the control pad.

The control pad itself is compact, easy to understand and navigate, but a bit small and basic in terms of readability. I don’t think it’s transflective like the higher-end Shimano display that is now out and available on the Trek Neko+ and Dual Sport+ models. This charger is still removable, which can keep it protected from direct sunlight or rainy days, but it doesn’t have any USB ports built-in for your phone or music player. This is becoming popular with some of the other drive systems, and as someone who uses his phone for GPS when riding on occasion, it’s a welcome if not minor delighter feature. The display can be navigated by pressing the black button on the control ring, near the left grip. This cycles through different menus like average speed, max speed, and range… and if you continue clicking, there’s a range-only readout screen which shows how far the bike thinks you can go in each of the assist levels! Considering that the battery infographic only shows five bars to represent how full your pack is (that’s 20% increments right there), it’s nice to have more definition and detail with the range menus. Also, if you’re like me and get a little frazzled with all of the beeping noises that happen whenever you click the buttons, you can hold the up and down arrow keys to enter into the settings menu and turn beeping off. Shimano gives you access to many settings and I think they make understanding and navigating all of this a bit easier than the competition. The most basic interaction you’ll have with the control pad is clicking up or down to raise or lower assist… and of course you can ride the bike in “off” mode if you’d like, using the display to track your time, speed, or trip distance just for fun. I found the control pad to be easy to reach and satisfying to use, it clicks when you press and has a solid feel so you can almost use it without even looking down after a bit of practice. And that’s a great feeling.

If you are able to test ride one of these bikes and decide to go for it, I suggest also purchasing a u-lock for the front wheel and frame, a cable for the rear wheel, and even a seat leash to secure the saddle. Both wheels offer quick release, which is great for trail service and easy storage or transport if you’ve got limited space), but they could be stolen more easily too. That goes doubly for the seat post and saddle because Trek has designed an extra large attention-grabbing seat collar quick release that practically begs to be pulled. I love how easy it makes raising and lowering the seat height, but have seen people park for 20 minutes and return to find that someone swiped their seat because it wasn’t locked down. Trek dealers should be able to help you with all of these accessories but a seat leash is cheap and easy to find online too. The bike could be more comfortable if it had even larger tires and a suspension fork, but it might not feel as stiff or stable and the price could increase. For those who are interested or concerned, the rigid seat post could easily be swapped for an affordable suspension design like this, but that would also raise the saddle by a few inches. One final consideration, that applies to most mid-drive electric bicycles, is that the Shimano E6000 motor does not offer shift detection and can apply extra force while you shift gears if you do not let up a bit on the pedals. It’s the same principal that applies to non-electric bikes and shifting, only now you have up to 50 Newton meters of extra force also straining the chain, sprockets, and derailleur. Practice gaining some speed and easing off of the pedals (but still spinning gently) then shifting and if you approach a large hill and need to shift to make it up, I usually just allow myself to stop and walk vs. straining the components. The lower saddle height and step-thru frame make this easier than ever… the Lift+ Lowstep is an approachable platform from one of the biggest names in the cycling space. And, I’d like to thank Trek for partnering with me on this review and sending a rep to meetup with both models so I could compare measurements side by side. I had a good time and am happy to answer any questions or comments down below.

Pros:

  • The frame geometry is designed to be approachable and stable, the step-thru or “lowstep” downtube is easy to step over and straddle when mounting (it’s only 19″ high in the center vs. 30″ on the high-step) and the steep angle on the seat tube positions the saddle back and feet forward, so you can stand over the saddle and still touch the ground but then get decent leg extension while pedaling
  • Motor and battery weight are situated low and center on the frame which improves handling and allows the frame to be stiffer and more responsive compared with rear-rack mounted batteries (note also how the top tube is carried through the rear triangle for increased strength and the wheelset uses reinforcement eyelets for dealing with heavier loads)
  • Both wheels offer quick release for easy trail maintenance or storage and the tires have “hardcase” puncture protection, Trek has designed an extra-large lever for the seat tube collar quick release so raising or lowering the seat post isn’t as difficult or painful on your fingers
  • Comfort is important when your neighborhood street has some bumpy sections or the bike path has large cracks and raised sections from overgrown roots… so the fatter 2″ tires, plush saddle, swept back bars with ergonomic grips, and adjustable angle stem all play a part in smoothing out the ride, they are especially important because there’s no suspension fork on the Lift+ models
  • I’ve become a huge fan of hydraulic brakes because they often come with adjustable-reach levers that can be brought back towards the grip, which is easier for people with small hands or gloves, these disc brakes are powerful and easy to actuate compared with mechanical brakes
  • Available in three frame sizes so you can dial in fit and comfort even more than just the seat height and bar position, it’s one of their more popular electric bicycle models and comes in four color choices as well
  • I like how the battery clicks in from the side and can be charged on or off the bike, the display panel is also removable and that makes it easier to protect if you park the bike frame outside or need to lock it up at a sketchy public rack
  • The motor is smooth, efficient, and lighter weight than a lot of competing mid-drives, it’s not rated for mountain biking, but that fits the frame and tire setup of this bike and it still climbs great if you shift gears thoughtfully
  • Priced at $2,799 the Trek+ Lowstep isn’t the most affordable option out there but you do get a nicer ten-speed drivetrain (with a Shadow Plus clutch, for tightening the chain in the up position if you are riding on bumpy terrain), purpose built frame with wires all hidden, and dealer support in fitting and support for the two-year comprehensive warranty, Trek is one of the worlds biggest bicycle brands and has earned a lot of trust and respect
  • The frame has mounting eyelets for adding fenders and rear rack, so you could set this up to deal with inclement weather or commuting
  • Even though there is not a full-coverage chain guard on this bike, I appreciate the plastic chain guide which will keep the chain from dropping as easily and still provide some pant or skirt protection against the greasy chain
  • Compared to the Trek Neko+ and Dual Sport+ the Lift+ models are going to be lower to the ground and more stable based on the smaller wheel diameter and fatter tires, this is great for easy riding around the neighborhood
  • The smaller frame step-thru model could work well for kids and young adults who aren’t as tall… or just petite riders, there aren’t many electric bikes that are approachable for youth in the market and it’s nice that this one comes in bright fun colors but could also be unisex

Cons:

  • I like that this bike has a kickstand, but it seems a bit short to me, the bike really angles to the left and there’s no adjustment in the kickstand to change that… it works well enough on paved flat surfaces but the end of the kickstand isn’t especially large and can stick into soft terrain more easily
  • Even though this e-bike has several comfort-oriented touch points, the rigid fork and rear section can feel a bit stiff, so you might consider swapping the solid seat post with a suspension post option like this affordable 31.6 mm Satori Harmony or slightly nicer Satori Animaris, but keep in mind that it will raise the minimum saddle height by a few inches
  • Shimano has a couple of displays and the Lift+ models use the smallest monochrome design which isn’t as easy to read from far back or in bright daylight… but it’s probably a less expensive part, it doesn’t have a USB charging port and the angle isn’t as easy to adjust without a tool like some of the other displays on the market right now
  • I wasn’t especially surprised to see that the step-thru frame does not come with bottle cage bosses, but even the high-step foregoes them, which is too bad because they can be useful for carrying a water bottle, folding lock, or mini-pump without having to wear a backpack or add a rear rack, you can however get a handlebar cup-holder mount like this as an alternative
  • The battery charger is fairly large and requires a special adapter piece to charge the battery when off the bike vs. when it’s on, be careful not to misplace this adapter or you will always have to charge on the bike, on the bright side however, I like that the battery has a built-in power meter so you know how full it is without mounting and powering on the bike
  • It seems that in order to activate the display panel, you have to reach down and press the power button on the battery pack which can be a stretch and just inconvenient if you forget, some of the other ebike systems have a single power button up on the control pad which is much easier to access once you are mounted on the bike

Resources:

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Ravi Kempaiah
6 hours ago

It's great to see you're heading in this direction. E-bikes will surely have a positive impact on what you are intending to do.
There are lots of kits that provide exceptional power and they are a LOT of fun. I am not sure what your health situation is and how capable your lungs are right now. If at all possible, If I were in your position, I would pick a bike that would prompt me to PEDAL more rather than the fun aspect. There are bikes without throttle and provide adequate power but not overwhelming power. This is what I would need to downsize the waist.

I think you should give a serious thought about this Haibike - Trekking 4.0 2017 model. The specs on this page are incorrect but you can order it and they will ship it to your nearest dealer. Not the least, it's on sale for $2799. It's a high-quality bike that is built for heavy duty use. Wide rims, excellent wheels, hubs and tires. Build quality is way better than the Surly. Your size 60cm/64cm is still available at $2799.

https://www.haibikeusa.com/sale/2017-xduro-trekking-4-0-high-step.html

I suggest you go to this dealer. They are one of the largest in Colorado and can help you with selection and warranty.

http://www.bestebikesusa.com/home.html

Ask for Terry. He is the owner.

Robbie Flick
12 hours ago

Hi everyone,

I’ve been perusing the forums and reviews for some time now, and want to express my gratitude for a really incredible resource for folks like me considering an e-bike for the first time.

I recently moved from Denver to Baltimore for my residency training. Commuting in Denver was easy, and I fell in love with it. Now, I have a ~40 mile roundtrip commute, which I had assumed would be impossible by bike. That was until I demoed a sporty e-bike (Giant Road-E+) and got to the hospital in under an hour despite making a few wrong turns, to my great relief. Now I’m seriously considering purchasing an e-bike in the hopes of commuting by bike at least once a week at a minimum.

A little bit about me and my commute. I’m in my 30s and fairly athletic, just coming off a 9-day MTB ride in SA. Commute (link here https://www.strava.com/activities/1642395416) is fairly flat and on main roads, typically without much wind. I’ll typically be commuting without much traffic due to the weird hours of medical training. I have a safe place to lock the bike up at the hospital and a place to charge. Keeping the commute under one hour each way would be ideal—we are capped at 80 hour work weeks but frequently go over, so any longer spent in transit would be difficult to maintain.

I’ve found some very helpful advice here, and have been following @ris Hammond’s experience with the Juiced CCS with great interest. The price point is beautiful; I’d really like to keep this under $3k if at all possible.

A few specific questions:

[LIST=1]
[*]A few LBS’s have cautioned me about getting a “lesser known” brand (in their eyes this seems to be any of the exclusive e-bike companies) due to problems getting the bike serviced. I am (slowly, painfully) becoming more mechanically savvy, but will have very limited time to fiddle around over the coming months. Is this a valid concern? I have no experience with getting e-bikes of any brand serviced. They clearly have a conflict of interest when giving me this advice since they only sell the big brands (Trek and Giant, basically).
[*]I’d love to hear any thoughts on whether this bike makes sense for this application, and if there are other models I should seriously consider. I’ve looked very closely at the Quick-E+ and Haibike’s urban line, but it seems you get far better value with the CCS. Quick-E+ also has no suspension and the roads out here can be quite rough.
[*]Finally, maximum size battery CCS ships with appears to be 19.2/48V. Sounds like the 52V option is ideal for both distance and speed, not sure how much of a difference I’d see with the 48V instead. After chatting with Juiced tech support, sounds like the only way to get a 52V currently would be to by it separately for about $1400.

Thank you!

mrgold35
1 day ago

I'm old school also and remember shows like Space 1999 TV show, 2001: A Space Odyssey, and glued to the set for every Star Trek re-run. Unfortunately, I think the closest we will see to a "Space Force" for a while will be in video games like Halo, TV shows like Stargate, or movies like Aliens or Starship Troopers.

You would think a military based "Space Force" is designed to protect and defend as their primary mission? Not sure what we will protect against in space if 100% of the threats are on Earth?

Cyrus
2 days ago

Thank you all for your very informative and helpful comments. I just went to a Trek dealer and tested their Dual Sport + Ebike which I found to be very light and very responsive. They told me it weighed only about 20 kilos. I will see what Court has said about it but woul certainly appreciate any comment.

trex
2 days ago

John : Thanks very much for your experience with Bosch. My son also chimed in and pointed out that you can use your knees to manage hefting your bike onto the hooks. I tried this today and it helps.

JayVee: I dont have sttep grades. I would say there are some 3-4% grades. Thanks for your experience with the steep grades. Just out of curiosity, what do you recommend for those steep grades?

barry g
2 days ago

Aside from using Ortlieb with their 20mm adaptor, what other panniers will work with the Trekking rack ?

Ravi Kempaiah
2 days ago

@imboJim , @.R.

A lot has happened with Haibike in 2017. Their parent company is Accell but Haibike itself was started as a standalone German company by Susanne Puello's father several decades ago.

She (Puello) went on to head the Accell's Winora and Haibike brand. In early 2017, because of differences between them and the Accell's team, they left company they had started and built.

https://www.bicycleretailer.com/international/2017/03/27/susanne-puello-leaves-accells-winora-group-citing-irreconcilable

http://www.bike-eu.com/home/nieuws/2017/03/accell-group-comments-on-susanne-puello-leaving-winora-group-10129443

While Haibike was bringing in lots of revenuw, other brands under the Accell were going bankrupt.
On top of that, Dick's sporting good's contract fell through and this made things worse for Accell.

https://www.bicycleretailer.com/north-america/2017/11/16/accell-adapts-north-american-operations-due-lower-sales-through-traditional

Then she joined hands with KTM and launched PEXCO E-bike brand and will be rolling out the famed Husqvarna brand E-bike.
http://www.husqvarnagroup.com/en/node/4077

This had ripple effects in the North American quarters. They had let go of all the Haibike employees early 2018 and amalgamate the brand with Raleigh, Lapierre, Izip etc.

The excess inventory that was left in 2017 had to be liquidated at astonishingly low prices. Every company wants to grow, Kalkhoff wants to grow, BULLS wants to grow, Trek wants to grow, (Juiced, M2S, Rad, FLX) wants to grow, every other manufacturer is going full force ahead. They have to compete with direct to consumer companies, Lunacycles, tons of Chinese import bikes. So, there is a lot of reorganizing thing going on both within the dealer network, and in sales channel etc.

Dealers were not happy with the liquidation process and prices. They were used to good margins and suddenly, they don't want to deal with extra work for less money. It's like parents got their kids hooked on cookies and chocolates and suddenly they are switching to veggies. So, some dealers dropped off and started focusing on different brands.

Anyway, Trek or Specialized has not changed. @imboJim , you could always get a Trek bike and they will reply back to your messages. It's very rare that you can drive 50 miles without finding a Trek dealer. Haibike may not because the personnel were let go and it's under transition. They do make awesome bikes and they are spearheaded by a team which has very experienced folks like Larry pizzi etc. I think they are in it for the long haul.

Overall, business is bound to change as the market evolves.

christob
2 days ago

I was excited to look into this... but they (Hollywood Racks) confirmed I must use a Class 2 hitch -- the Prius I have (if I pay to add a hitch, since one was not standard) will be a Class 1 hitch :(

chriskmee
2 days ago

The seat was my only real complaint actually, so I did end up changing the seat out for one I put on my old bike. Its a wide cruiser style seat with some suspension built in. I got my butt measured some years back and they said I need an extra wide seat to be comfortable, and that a wide cruiser seat was my best bet. It looks a little weird on the bike, but its so much more comfortable that I don't care. This morning was a very pleasant ride, I got to work and my legs are a little sore, but it doesn't feel like I just rode 10 miles on a bike.

chriskmee
2 days ago

Thanks John. I just rode it to work today and it was so much nicer than commuting in a car. The car commute is normally about 20 minutes, but it took me closer to 40 on the bike mostly in tour (level 2/4) and taking a slightly longer route to avoid roads without bike lanes/paths. Given that I am out of shape and haven't biked in a while, that time will only get better!

kiltym
3 days ago

We use this. Works great so far. We have fenders on our Haibike trekking bikes.

https://hollywoodracks.com/products/sport-rider-electric-bike-hitch-rack?variant=15862468102

We actually use the non ebike version since our ebikes are <50 lbs with battery removed. Was by far the most economical when I was looking for a rack.

John from Connecticut
3 days ago

Bosch Power Systems is my personal choice well...very smooth, powerful, quality. I have two Treks bikes with 2700 combined miles and zero
problems. I remove my batteries as well to charge, with apparent wear.

Robert Schneck
2 months ago

I purchased a Trek Lift + demo and I really like it. 700 miles in 3 month so I ride a lot. Very stable even when loaded. It is a game changer. It fits my main of exercise and carrying a moderate amount of groceries. Although expensive, well made. PLUSES, Comfortable, upright riding position, I call it the wind cheater, slices through Florida winds like they don't exist. Climbs hills easily. Efficient, good range even in high mode. Eco Normal, High, even has a walk assist when loaded, and off. Good torque, just right for road riding and light off road riding. Easy learning curve and I like the STEPS display easy to read and removable. I go farther, 20 to 50 miles get an excellent workout while doing my errands. I have customized mine with fenders, racks on front and rear. Saddle bags rear and sometimes on the front rack. Bottle cage on the handle bar forward facing on the front side of the handle bar (safety and much easier to access), bell good to alert runners, walkers and bicyclists) a very cool speaker from citizen bikes on the other side of the handle bars and a mirror. Lights front and rear. It has a derailleur with TEN rear gears, very good range from low easy to high harder to pedal. I like the quick shift easy to use. I like the quick releases on the fork and rear triangle. I also like the large release on the seat post easy to adjust the height. It has one of the best adjustable stems. Stable even when loaded I like the center mid drive motor in the crank and the lower battery position. Even when heavily loaded rock solid.
MINUSES
Does not have a front facing eyelet on the bottom front fork. It needs a front suspension, although with 2" wide tires takes most bumps well. (If you lower the tire pressure to 40 psi smoother over bumps). Changing gears can be tough on the chain, derailleur, and rear gears. I dislike the 20 mph speed limiter. I know in Florida as in many states, it is the law, but the top two gears put you at the limit. If given the the option, I would have registered it, paid the fees, insured it, and have the ability to go 30 to 35 mph even with reduced range. I wish it had the ability to charge the battery, on the bicycle, rather than have to take it off the bike. I don't like the charger with its easy to lose dongle. A bike at this level of cost should have built in lighting and a couple of 5 volt plugs to charge a cell phone or accessory.
OVERALL
Like everything in life there are compromises depending on your mission. At the price I paid, (Demo used at a RV show) I can live with it. One of the best investments I have ever made and my contribution, athough small, to do my part to keep my SUV, in the garage, and save our planet.

Iain Hendry
3 months ago

I have this bike, and I absolutely love it. The riding position is perfect - very "Dutch Style" and upright. I use it to commute to my office (25-30 km one-way, depending on the path I take) on nicer days instead of driving.

R Mayer
8 months ago

Looking forward to your review of the competing Specialized Como for comparison.

Honky Tonk
8 months ago

I will never buy a bike that does not have front suspension.

Ian Mangham
7 months ago

Honky Tonk I won't buy one without lockout front suspension

Seb K
8 months ago

On a completely different note I ordered the Ebike stand that was reviewed on your site .The Minoura Ebike stand . I am disappointed it has a weight limit of around 14kg . I mounted my electric folding bike and it wouldn't lift it . Not a cheap stand either but I will keep it for my lighter bikes .

ElectricBikeReview.com
8 months ago

Interesting, could you link to the review? I definitely covered the heavy-duty Park Tool stand https://electricbikereview.com/accessories/park-tool/home-mechanic-repair-stand/ but am not sure what you mean by the Minora Ebike Stand? I'll add some notes or update about weight if you can point it out

Lynn Recker
8 months ago

There should be more orange bikes....

ElectricBikeReview.com
8 months ago

I agree! Orange is one of my favorite colors :D it sounds like you enjoy it as well?

BashfulLion
8 months ago

Good information at the end about locking up bikes/storing them. Had my bike saddle stolen just like that. As a teacher I store mine under my desk, relatively out of sight.

Ian Mangham
7 months ago

BashfulLion Josh stole your seat 😄

ElectricBikeReview.com
8 months ago

Yeah, it's sad when people steal like that and probably can't even use it... just messing around, it's wasteful and hurtful :/

cresshead
8 months ago

cool video, good to hear about securing the bike and all it's bits too.

ElectricBikeReview.com
8 months ago

Glad you liked that part! I try to mix in some daily knowledge or whatever is top of mind to help people :)

howlingwolf125y
8 months ago

Hi Court .. I am a 40 year old, 6'3" male. I like this bike.. I like the multiple adjust-ability of the front stem. I prefer a MUCH more upright riding position.. which this would give me. (i.e also shorter top tube lets you right upright).. It is SUPER important to have the ability to adjust a bike for a comfortable ride. I CANNOT believe how few bikes (especially trail/mountain bikes - which i want) offer an adjustable front stem like this bike has. But I don't care some much for the swept back handle bars. Ride comfort is EXTREMELY important to me. This bike needs an shock absorbing seat post, front shock forks and a bit fatter tires (for a smoother ride).. before I can buy this bike..

Loyd Lamarr
7 months ago

howlingwolf125y I

ForbinColossus
8 months ago

Agree with Mike B. This bike has a "QUILL STEM". These are simple to change to get the angle - and height- you want. Generally, the hinge design makes the adjustable stem less secure than a solid, one-piece design. Better to 'Fit' yourself and get the right one you dont have to adjust. Here is one retailer's selection of quill stems (matching diameter=25.4mm):
http://www.bikewagon.com/part/stems/quill-stems

Mike B
8 months ago

adjustable steering stems are like $30. You can add to any bike. The reason they don't come installed may be because they can slip if not tightened securely when you adjust them. Not good for liability I assume.

Jim Gordon
8 months ago

We sell these bikes at our store. For the consumer they are “Rock Stars”. Yes, they are basic bikes but we have customers with over 8k miles on them with no issues. Good bike to sell because you feel confident that they are trouble free bikes. And I agree about the lack of water bottle bosses .
Good review

ElectricBikeReview.com
8 months ago

Great to hear your real world feedback Jim! It's nice knowing that these bikes are holding up well for customers, thanks for chiming in! Where is your store?

eBikeaholic
8 months ago

Looks comfortable

ElectricBikeReview.com
8 months ago

Yeah, these models are more relaxed, stable, and pretty comfortable... especially with a seat post suspension upgrade :)

Haseeb 2
8 months ago

No need to use a cable to lock it up... Swap out the quick release skewers for a hex screw releases.

ElectricBikeReview.com
8 months ago

That's a good point, you can get the Pinheads and other security hardware at many shops or online http://amzn.to/2h5bRfN many companies are offering it now including ABUS which makes the locking cores and cafe locks for some electric bikes

ilikewasabe
8 months ago

Its a good polished bike but.. For the price id expect a rear rack,fenders and lights..

ElectricBikeReview.com
8 months ago

Yeah, I'd rather see the price lower a bit and choose them as an upgrade option for a bit more money, I think the higher price just goes towards dealers, support, higher quality components etc. as is... and the name :)

Joel Price
8 months ago

0:58 “Go Broncos” No 😜

ElectricBikeReview.com
8 months ago

Ha! I grew up in Colorado and got to see the Broncos climb up and win the Superbowl with John Elway, special times... but I don't really follow sports that closely ;)