Total Weight:
62.6 lbs (28.39 kg)
Battery Weight:
7 lbs (3.17 kg)
(Including Plastic Cover)Motor Weight:
7.1 lbs (3.22 kg)
Frame Material:
Aluminum Alloy
Frame Sizes:
18.11 in (45.99 cm)20.86 in (52.98 cm)22.44 in (56.99 cm)Geometry Measurements:
Medium 53cm Measurements: 21" Seat Tube Length, 22.5" Top Tube, 14.5" Reach, 27" Standover Height, 35.5" Minimum Saddle Height, 40.5" Maximum Saddle Height, 25.5" Width, 44" Wheelbase, 73" Length, 70.5° Headset Angle, 71.5° Seat Tube Angle
Frame Types:
High-Step, Mid-Step
Frame Colors:
Metallic Platinum with Black Accents
Frame Fork Details:
SR Suntour MOBI 45 Spring Suspension, 80mm Travel, Compression Lockout Adjust, Preload Adjust, Rebound Adjust 34mm Black Anodized Stanchions, 100mm Hub Spacing, 15mm Thru-Axle with Quick Release
Frame Rear Details:
Enviolo Sliding Dropout, 135mm Hub Spacing, 10mm x 1mm Pitch Threaded Keyed Axle with 15mm Nuts
Attachment Points:
Fender Mounts, Rear Rack Mounts, Cafe Lock Mount, Bottle Cage Mount on Top Tube
Gearing Details:
1
Speed 1x∞ Enviolo Stepless Manual Trekking Groupset Continuously Variable Transmission, 380° Gear Range Equivalent to 11-42T Cassette, 22 Tooth Rear Cog, Rated to 85nm Continuous TorqueShifter Details:
Enviolo NuVinci Optimized Half-Grip Twist Shifter on Right Bar (Mechanical, Hill Infographic)
Cranks:
Miranda Forged Aluminum Alloy, 170mm Length Crank Arms, 55 Tooth Gates Carbon Drive CDX Belt Ring Chainring with Alloy Guard, 130mm Bolt Circle Diameter (BCD)
Pedals:
Plastic Platform with Rubber Tread
Headset:
Integrated, Sealed Cartridge, Tapered 1-1/8" to 1-1/2"
Stem:
Adjustable Angle (-10° to 60°), 100mm Length, 60mm Base Height, 30mm Combined Tapered Spacer Height, 31.8mm Clamp Diameter
Handlebar:
Aluminum Alloy, Swept Back, 630mm Width
Brake Details:
Shimano MT402 Hydraulic Disc Brakes with 180mm Front Rotor and 160mm Rear Rotor, Quad Piston Calipers, Shimano MT402 Three Finger Levers with Adjustable Reach
Grips:
Ergon GP1, Ergonomic Rubber, Outer Lock Ring
Saddle:
Selle Royal Essenza +, Large Soft Gel, Black
Seat Post:
Aluminum Alloy, Double Bolt Clamp, 29.8mm to 27.2mm Shim
Seat Post Length:
200 mm
Seat Post Diameter:
27.2 mm
Rims:
Ryde Dutch, Aluminum Alloy, Double Wall, 36 Hole, 25mm Outer Width, 30mm Depth (Medium Dish)
Spokes:
Stainless Steel, 14 Gauge Front 13 Gauge Rear, Black with Silver Nipples
Tire Brand:
Schwalbe 50km Energizer Plus, 28" x 1.75" (47-622)
Wheel Sizes:
28 in (71.12cm)Tire Details:
45 to 70 PSI, 3.0 to 5.0 BAR, G-Guard 5, Reflective Sidewall Stripes, Addix E
Tube Details:
Presta Valve
Accessories:
Aluminum Alloy Fenders (60mm Width, Plastic End Caps), Custom Aluminum Alloy Rear Rack (Integrated Double Bungee with Plastic Clip, 27kg 59lb Max Load, Bungee Loops at Base, Fender Support, Pannier Blockers), AXA Defender Frame Lock (Keyed-Alike to Battery Lock), Lightweight Aluminum Alloy Belt and Chainring Cover, Handlebar Mounted Electronically Integrated AXA Blueline 50-E LED Headlight (50 LUX, Side Cutouts, 6 to 12 Volt DC), Rear Rack Mounted Electronically Integrated Herrmans Rear Light (4-LED, Side Cutouts), Ursus Mooi Rear-Mount Tool-Free Adjustable Length Kickstand (20mm Two-Bolt Mounting Standard), Custom Flick Bell on Right
Other:
Locking Removable Downtube-Integrated Bosch PowerTube 500 Battery Pack, 1.6lb 4 Amp Bosch Standard Charger, Motor Support Continues Pedaling 120+ RPM, IP54 Durability Rated Electronics
Fred
3 years agoJust a heads up – the video on YouTube is unlinked. People get can to it from this page, but it doesn’t show up in search. 🚲📹
ReplyCourt
3 years agoThanks Fred! It should be working now, I had to re-upload the video because it wasn’t processing for HD correct.y. I appreciate the heads up ;)
ReplyAlex
3 years agoThanks for the review! I have a question though – looks like fork on C380+ is exactly the same as on T10+. However in the T10+ review it is called “air suspension fork” and here same fork is “Spring Suspension”. According to the Suntoor web site, MOBIE 45 is an Air suspension fork. I think some clearance required here. I am getting this bike soon (hopefully till end of month) and will double check the fork suspension type as soon as I can.
ReplyCourt
3 years agoHi Alex! I’d love to hear what you find because I saw mixed information on the Gazelle and SR Suntour website. Maybe it’s a hybrid of spring and air? Anyway, thanks again for offering and for your comment :D
ReplyGabriel
3 years agoThere is a qr code kn fork you can scan. Damper and rebound adjust. Great fork. About a $400 fork by itself. Link to the official pdf description here.
SF18-MOBIE45-DS-COIL-LO-R-15QLC32 700C CTS 272/0 F/C:YS727 W/OLOGO W/H/T 60
Alex
3 years agoAs Gabriel noted below, there is QR code on the fork with link to the pdf with the documentation. So looks like all the Mobie 45 forks Gazelle is putting on their Ultimate bikes are Coil versions. Now the question is if upgrading to the Air version of the Mobie 45 will give a noticeable improvement? From you prospective, how noticeable upgrade is going from coil to air? Any reasons not to do the upgrade?
Thom
3 years agoThis looks like a great bike! Unfortunately not available in Canada though… I wish Gazelle would offer the C380 in a highstep with the 85 Nm CX motor.
ReplyCourt
3 years agoHey Thom! I like your name. It sounds like you’ve seen my review of the C380 HMB (non plus version), which uses the Performance Line Cruise motor. That thing is pretty impressive, even though you get a bit less torque and only wave step-thru frame. I wonder why they are offering this US-only C380+ model with two frame options when the standard C380 is probably available in more geographies and is sold at higher volume? Instead, they offered two colors :P
ReplyTina Butler
3 years agoHi Thom,
Tina from Gazelle here. None of the bikes with speed motors (pedal assist to 28 mph) are permitted in Canada. The most powerful Class 1 bikes we offer are the Ultimate T10 (which does have a high-step frame option), Ultimate C380, and Medeo T10. All of these bikes have the Bosch Performance Line motor, with 65 Nm of torque. And, IMHO, I prefer this motor to the Performance Line Speed because it’s crazy quiet but still packs plenty of power. I have no issues getting up the steepest hills in Santa Cruz County and we have some whoppers. :)
ReplyUnless the laws in Canada change, you’re not going to see any Class 3 Gazelles up north, unfortunately.
Court
3 years agoAwesome, thanks so much Tina!
Thom
3 years agoHi Tina,
Thanks for your reply! just to clarify though, I’m not asking for a class 3 bike. I’m asking for a class 1 bike, with the 85 Nm CX motor, and a high step frame. This could be the same frame as the C380+, just with the CX motor rather than the speed motor. This would be a class 1 bike that fully complies with Canadian law, but offers the powerful 85 Nm motor and high step frame. Currently all you offer is the weak 65 NM motor and low step. I hope you see what I mean…
Thom
John
3 years agoTina, thank you for noting “crazy quiet”. 2 additional questions:
Your answer will likely dictate which of these 2 models I proceed to preorder. Eagerly await your reply. Thank you.
Tina Butler
3 years agoHi Thom,
It sounds like you were able to speak with my colleague, Darrell. Both bikes are great options based on the types of riding and terrain you describe; my personal preference is the Class 1 C380. As far as suspension goes, everyone’s tolerance for bumps and how much cushion is comfortable/desirable is rather subjective. While there is a difference between 40 and 80 mm of travel, for a truly rough ride, you’ll want to supplement your suspension with a cushier suspension seat post. Personally, I don’t notice a significant difference in comfort with the Suntour Mobie 45 over the unicrown fork.
As for riding uphill, I’d probably need to take both bikes out for a fresh comparison opinion, but we don’t have any C380s in the office. Best way to answer that question is to jump on both bikes yourself. In absence of being able to do a head to head C380/C380+ hill climbing test (if bikes are not in stock at your local dealer), you could ride an Ultimate T10 v. T10+ or Medeo T10 v. T10+ to feel the difference between Performance Line and Performance Line Speed motors.
Best,
ReplyTina
Bill
3 years agoI tried out the C8 and the C380+ recently and actually liked the C8 much better. It seemed to ride light and smooth while the C380+ seemed ponderous. I also noticed an annoying whirring noise on the 380 while the C8 was quiet. I don’t know if it was the motor or perhaps some friction from the brakes. It seemed to come from the front. The 380 brakes were noticeably better, though, and it handled better on gravel too, probably due to the upgraded fork suspension. To my surprise, I also liked the Nexus transmission more than the Enviolo. In your review you say the 380+ is 62.6 pounds, however the Gazelle website says the C8 is 53.8, the C380 54.6, and the C380+ only 55.6. It’s hard to believe the addition of the mid-bar and larger front suspension only adds one pound!
ReplyCourt
3 years agoHi Bill! Interesting… I try to mention which frame size I’m covering and then I weigh it manually. It’s possible that I’ve made a mistake, but the inconsistency is kind of big here? Makes me wonder if they measure without pedals and use the small frame or something. If you see me in a video review (Court) then you can feel that the specs are pretty accurate, because I’m very careful with it :D
ReplyGunnar
3 years agoHow is the rear rack supported? It looks like it’s held on by a single bolt, and the fender keeps the rack from rotating backwards or forwards?
ReplyCourt
3 years agoHI Gunnar! It’s actually much stronger than it appears. There is a thick metal support hidden under the first portion of the rear fender, going from the seat stays to that bolt interface you mentioned. The rack is supported by the two arms that extend down to the rear dropout area of the frame and that fender support section. This rack is rated for 27kg 59lb total, which is higher than the average 25kg 55lb total that I see on most competing products :)
ReplyDave
3 years agoThank you for this extensive review of this bike! I’ve had a Rad Rover for several years, but I want to upgrade to a higher-quality, more maneuverable bike. After a ton of research, this bike seems to have everything I’m looking for, less a hand throttle which I think I can adjust to.
So, this has what is basically a CVT transmission in the rear hub. I thought those just constantly changed ratios as demanded by pedaling, hills, etc. So what is the function of the handlebar shifter? Can you also manually change ratios on the fly?
Would there be any way to add a twist or thumb throttle to this bike?
ReplyCourt
3 years agoHi Dave! Yes, I do believe that you’ll adapt to not having a throttle, especially since this has one of the industry’s best mid-drives. It measures rear wheel speed, pedal torque, and pedal cadence over 1,000 times per second. It’s very dynamic and responsive, so it almost feels like a throttle when you arrow up to the highest level of assist (turbo). This is one of the sportier models, with high torque and potential for higher speed… but no, you cannot add a throttle aftermarket.
Regarding your CVT question about the shifter, yes you do need to twist actively in order to change the “gear ratio” for different types of riding. It’s almost like shifting gears except that you can fine-tune the pedal cadence instead of jumping between set gear sizes. You can shift at standstill too, which is pretty neat. Enviolo NuVinci also make an electronic version of their CVT that can auto shift, but you still need to choose a cadence. That one costs a bit more and has a different display readout. By the way, they call their product a CVP for continuously variable planetary hub… but it’s basically a CVT, and I believe that the parent company makes higher end products for automotive, so it’s pretty neat to see them doing this for the bike world too :D
ReplyDave
3 years agoThank you for the clarifications, much appreciated!
John Davies
2 weeks agoIn regards to the fork – mine rides harshly and I only get about 50 mm of travel instead of the full 80 mm with the preload adjustment all the way out…. I have tried to locate a softer/ weaker Main Spring part number FEP-787-01 with NO luck. Any links? Can anybody provide the specs for the spring – length, overall diameter, wire gauge, and number of coils – so I can attempt to get a custom one made? Thank you! JD, Spokane WA USA
ReplyMike East
2 weeks agoHi John! While we dont have access to the parts on that model, you should try dropping this comment into the EBR Forums (https://forums.electricbikereview.com/) as there is a wealth of knowledge that’s passed around from owners of nearly all the e-bikes out there. Also, as a last resort, it may even be cheaper to just get a new fork, it would likely ride better and there is lots of tutorials on YouTube to walk you through it if your concerned about install. Hope that helps! -Mike
ReplyJohn Davies
2 weeks agoThanks, I was a member of the Gazelle forum there a while ago, and just forgot about it ;(. I have posted my questions there. No way am I going to replace the entire fork over this problem. I just need a “spring assist”. JD