2 Year Covering Manufacturer Defects (1,000 Charge Cycles)
Availability:
United States, Canada, Germany, Austria, Switzerland, Australia, UAE, India, Columbia, Mexico, South Korea
Model Year:
20152016
Bicycle Details
Total Weight:
17 lbs (7.71 kg)
(Motor, Battery, Display, Button Pad and Controller)
Battery Weight:
8 lbs (3.62 kg)
Motor Weight:
9 lbs (4.08 kg)
Gearing Details:
10
Compatible with 8, 9 and 10 Speed Cassettes
Brake Details:
Magnetic Sensor to Cut Power and Activate Regenerative Braking (Attaches to Stock Brake Levers)
Wheel Sizes:
20 in (50.8cm)27.5 in (69.85cm)28 in (71.12cm)
Other:
Comes Spoked Into Multiple Wheel Sizes (700c, 650b 27.5", with 26" Planned), Motor Mounts to Internal Metal Spokes Not the Black Composite Plastic Casing, 6 Volt DC Output, Removable Battery Charges on or off Frame, Motor Locks for Security when Display is Removed, Deep Sleep Protects Battery from Discharge Damage After Two Months (Or Two Weeks at < 10%) of Inactivity
Removable, Backlit LCD (Symmetrical Integrated Buttons for Right or Left Handed Users)
(Removable, Symmetrical Integrated Buttons for Right or Left Handed Users)
Readouts:
4 Proportional Assist and Generate Modes, Lighting Controls, Battery Voltage, Trip Distance, Odometer, Chronometer, Average Speed, Clock
Display Accessories:
Independent Button Pad on Right with Variable Speed Throttle
(With Variable Speed Throttle)
Drive Mode:
Torque Sensing Pedal Assist, Trigger Throttle
Top Speed:
20 mph (32 kph)(Unless Otherwise Specified in Specific Jurisdictions)
Written Review
The D Series is a fifth generation electric bike motor kit from BionX that offers higher power (500 watts) and more torque than the older PL, SL and S series kits. In this review I test the BionX D 500 DV (the D stands for downtube and V stands for 5th generation). BionX was started in 2000 as EPS (Electric Propulsion Systems) and was acquired by Magna (a Canadian automotive company) around 2008. Since then it has grown into one of the largest high-end manufacturers of drive systems for electric bicycles in the world. I like this kit because it’s quiet, works with nearly any bike and is well balanced. The downtube battery design is more balanced than a rear rack. This system offers regenerative braking, four levels of regen and assist as well as light integration (so you can run everything off of one main power source) and a Deep Sleep mode to protect itself from complete discharge (which is harmful for Lithium-batteries). It’s due out around late August 2014 and can be ordered and installed bike by ebike dealers.
The motor itself is contained inside a plastic composite shell that is thinner than other BionX kits but has a larger diameter. This is because the magnets are distributed further out from the axle to provide more torque through mechanical advantage. The magnets and drive system on the D-Series don’t mount to the shell at all, they are built onto an aluminum wheel attached with four spokes that meet at the axle (this is where the torque sensor lives). In addition to improved low end torque for accelerating and climbing, this narrow design provides more room for a cassette in the rear. It’s ideal for hardtail mountain bikes that need power and gears to really perform as well as responsive power that will start and stop quickly. Another interesting quality of this design is that the wheel containing the motor is center-spoked meaning the spokes are setup like a normal bicycle wheel vs. connecting to the hub motor itself. This provides more flex and give when riding, it feels comfortable and is easier on the rim and tires when going over bumps.
The battery pack I used to test the D-Series is one of the largest and most powerful in the BionX line with 555 watt hours of capacity. It uses trusted Lithium Manganese Cobalt 18650 cells from Panasonic (should last 1,000+ cycles if cared for). BionX offers a solid two year warranty on this part and is known for good service (responding well to an issue in 2012 with a batch of batteries that had a circuit board issue). It’s a big company that’s in it for the long haul, working towards quality and partnering with brands like Smart and BMW as an OEM supplier. Interesting fun fact here, you can see the sticker on the side of the battery that shows three white bars right? These relate to its size whereas smaller packs will just have one or two bars for a quick visual guide on size. This black plastic with honeycomb pattern and bars is their new style for 2014 and I like that they’re also going with simpler names. I asked about heat (black absorbing more than white or silver) and they assured me that the system has been rigorously tested (both the motor and battery) to perform well in all conditions. I was able to tour their factory near Toronto and was amazed that they actually assemble the motors by hand in Canada! That’s pretty rare and awesome in this space where most are assembled in Asia and then shipped across the world.
One of the coolest things about BionX is their cloud computing platform that lets batteries, motors and consoles “check in” when they are connected for diagnostics. It makes troubleshooting, upgrading and warranty service much easier for shops because it can pinpoint issues vs. guess and check. The D 500 uses their second generation console that has a symmetrical design with four buttons built in (thoughtfully created for left or right hand use). Either of the two top buttons activate the display, if you hold down on the top right it activates your lights (if you’ve wired a set in) and you can arrow up or down from there to choose a performance level from -4 to 0 to +4. There’s also a neat break-out console that can be mounted separately with a +, – and variable speed trigger throttle. The entire thing is sleek, flexible and easy to use when riding. I also love that the console itself is powered by the main battery, removable and backlit for use in low light conditions. It’s one of the best display / control systems I’ve ever used, especially for off-road use because the trigger is better than twist throttle on bumpy terrain.
The D-Series motor and associated DV battery pack offer great performance, high quality and excellent balance (for a hub motor system). It’s sleek, smooth and very powerful (the most powerful 500 watt kit I’ve tested to date). I like how zippy it is in any gear vs. mid-drive and appreciate the smooth, efficient torque sensing technology in use. It does take up more visual real estate in the rear wheel and increase unsprung weight compared with a centerdrive but is much quieter and offers regeneration. The downtube style battery pack keeps weight low and centered and is removable for convenient charging or transport which I love. It does take up the space where water bottle cages might otherwise mount but that’s not so uncommon. It can be charged on or off the bike and fits on a range of frames including recumbents, tandems, cruisers and mountain bikes. This is a big step forward in technology from a company that has been around since 2000 and sells products all around the world. Whether you get the kit and work with a shop to have it installed or wait for a third party complete (which will be available in Europe first from Wheeler) this is solid choice.
Pros:
Disc brake compatible (narrow hub motor design accommodates larger cassettes as well)
Very quiet thanks to the gearless design and sound dampening system (quieter than most mid-drives)
Unique center-spoked design dampens vibration and absorbes shock to improve ride quality and reduce wheel/tire maintenance
Excellent low-end torque for starting and climbing thanks to wider hub motor design
Offers regenerative braking as well as four levels of regen mode and four assist levels
Removable display panel deters tampering and vandalism, display runs off main battery pack
System will work with wired-in lights so you don’t need to rely on separate batteries
Display is back-lit and right or left hand accessible (symmetrical design with buttons on both sides)
Small break-out tactile button pad makes changing assist levels or using the throttle easy
Solid two year warranty, larger established company (in business since 2000)
Uses one of the largest and most powerful BionX batteries to date 48 volt 11.5 amp hours (555 watt hours)
Rear-wheel hub motor exerts force onto the part of the frame that is designed to handle it vs. front hub designs, great if you mount to a bike with a front shock
Deep Sleep technology senses if battery is getting low or hasn’t been used and completely shuts down to avoid damage (after 2 months of inactivity or 2 weeks if battery is >= 10%
The D-series will work with any BionX battery but is recommended for >= X (eXtra Long range)
Cons:
In kit-form, the wire from your console to the battery and motor may not be concealed as well as a purpose-built ebike
Increased unsprung weight 8.9 lb motor (4kg) as compared with a centerdrive (mid-drive) electric bike
Direct-drive setup enables regen but also creates cogging drag compared with geared freewheel designs (this somewhat reduced given the large diameter and flat disc design compared to smaller diameter hub motors)
Throttle and computer may not mount as easily to road bikes with drop handle bars due to shape and size of tubes and grip tape
This kit is only compatible with 135 mm axle size so check your mountain bikes carefully or bikes with thru axles. Also, given the larger radius of the motor it is not available in quite as many wheel sizes… other BionX kits come in 20″ and 24″ but this one does not
Battery pack takes up space where you might otherwise fit a bottle cage, consider a CamelBak
One of the most expensive electric bike kits around (due to high power, regen and battery size)
Versatile electric bike conversion set with four levels of assist, four levels of regen and throttle mode. Available with five battery pack configurations including two rear mount and three downtube mounted...
A more affordable, less powerful electric drive kit from BionX with rear-mount battery design only. G2 console offers four levels of assist, four levels of regen and throttle mode with…...
Top of the line kit, 350 watt motor is ~2.5 lbs lighter than the older PL 350 model, includes advanced security features. Available in two designs to fit most bikes: mount to down tube or integrated into…...
One of the lightest electric bike conversion kits available anywhere, just 7.3kg (16.1 lbs). Mounts to water bottle eyelets on downtube of, distributes weight evenly front to rear...
Bionx dealers currently offer kits that fit 20 inch wheels. Do you think that non-structural shell’s large diameter will preclude anything smaller than 26 inch wheels, due to spoke interference with the shell?
Yeah, I’m almost sure it does. Just checked with the team there and they told me the D-series will be available in 650b/27.5″ and 700c/29″ (with 26″ in the near future), the wheel sizes for all of the other systems are 20″, 24″, 26″, 700c/29″
Thanks Court, the pictures you sent via email clear up all my questions and concerns Looks like a great product. Keep me posted with what ever info you have specially when they do come out with the 26″ unit.
I have a keen interest in Bion X as I have been a Dealer for there product since 2006 in central Saskatchewan Canada. For now Ken Sanders
Hi Ken! Great question, the spokes are actually attached to a metal plate near the axle, not the plastic motor casing like older BionX kits. The motor itself is mounted to a separate metal plate in the center of the wheel so this provides what they call a “center-spoked” design that is more flexible and performs like a regular bike.
Court: Are the mileage claims for the battery correct? Or am I missing something with this technology? Regen braking is nice, but it doesn’t help THAT much. I’m trying to figure how a battery with 555 watt hours is going to take an 170 lb rider 94 miles. Optibike batteries are much larger and don’t do close to that. Thoughts?
Hi Peter, I agree that the 50 to 80 mile range estimation seems high. I’ve heard that 48 volt systems are more efficient (electricity flows better at higher voltage) and given the four levels of assist offered here I could see a 170 pound rider on flat smooth terrain on a still day using the lowest level and making it 80 miles. I haven’t tested this (and purposely included a wide range here), I agree that regen won’t offer much range extension. I would do more extensive testing but am more focused on reviews, site updates and forum support where real world owners are able to share experience with range etc. Here’s the BionX forum in case you get one of these and want to contribute!
Thanks for the review, it is very helpful. I have an opportunity to buy a SL 350 HT on a cargo bike. Should I wait for the 500 or go ahead with the purchase and swap out the wheel/motor later on? I am assuming that the battery/controller etc for the 350 will also work with the 500 motor. Is that correct?
Hi Terry, I’d actually just stick with the 350 if you’re using it for a cargo bike. That’s a solid motor system, especially the High Torque (HT) version with a 48 volt battery. I think you’d spend a lot of money upgrading to a 500 watt and end up with similar performance at the end of the day. Yes, the torque would be higher on a 500 but these are both powerful drive systems and the top speed is still limited to 20mph. Maybe the best thing is to see how the SL 350 performs and then go from there :)
Hello Barry, the BionX D-Series is one of the most powerful kits around and would certainly power you along well off-road. There are many factors to consider here like how steep the trails are, whether you’re willing to pedal along and if you want a full suspension bike vs. a hardtail since the BionX kits use a hub motor that performs best with a hardtail. This is one of the most powerful and torquey motors around with a 48 volt battery system so it’s going to tough to beat it. It’s nice that it also has a throttle for those moments when you don’t want to pedal and are trying to balance. Since you have to get this kit installed on a bike it frees you up to choose the best size and style for your intended use but if you wanted to get something similar (that also has assist and throttle and is also powerful) I’d recommend checking out the IZIP E3 Peak or the Volton Alation 500.
I see the D 500 hub is compatible with disc brakes. Is the rim compatible ONLY with disc brakes, or is there a surface on the rim that’s usable with rim brake pad (V-brakes, whatever) as well ??
Thanks — both image #2 and image #7 appear to have rounded surfaces where rim brake pads would make contact. I think this would be an excellent addition to your CONS list — would it be possible for you to confirm this with your buddies at Bionx?
Great point… I’m not sure whether they offer different rims that would be compatible with rim brake pads but will try to ask at Interbike in a couple of weeks. For the time being I’m sure the team is very busy with Eurobike. I may see other BionX demos at the event and will report on them with reviews in the coming months.
Good question, from what I can tell the rim is fairly standard. I looked at some closeup images that helped me to determine whether standard rim brakes would work and I think they probably would :)
Hi: I am 250 lbs and want some assist especially for the hills when we bike across Canada. What do you recomend? At this point I will use a specialized road bike and thinking of a lightweight urban cruiser for the sore back for back up.
Hi Greg, the BionX D-Series conversion kit might work for your Specialized road bike, you’ll have to work with a shop to have them order and install it. As far as good options for a light-weight urban cruiser (with a more upright position) I’d suggest checking out the Pioneer City from Optibike. I like that it uses a mid-drive motor to keep weight lower and more balanced. None of the cruiser bikes are as light as city or road setups but another good option to explore would be the Path+ from IZIP. Hopefully this helps, feel free to be more specific about what you’re looking for and get advice in the forums here from other users.
Court, If you had $2,500 to spend on an electric bike, would you buy a BionX kit or spend it. On a complete bike?? What could you buy for the same amount of money? Thanks, Ken
Hi Ken, that’s a great question… For the money a kit like this D-Series is going to offer the best performance and features if you’ve already got a frame you like. It requires extra energy and cost to have it installed properly but it’s an amazing setup. The thing is, this is one of the highest end BionX kits for powerful climbing etc. and may not be necessary for relaxed cruising so you could look at some of the other BionX kits or you could focus on the type of bike you want using these sections I setup which are listed out in the Top 10 List here. for a complete ebike in the $2,500 price range I like the Volton Alation 500 because I do some on-road and some off-road riding. For an around-town sort of bike I really like the Easy Motion EVO Eco because it comes with so many accessories like fenders, rack, lights etc.
Hello Court, You mentioned that the BionX D-Series Motor is Compatible with a BionX 48V X Series battery? If this is true then I should be able to order separately the D-Series Motor for a 26in.wheel when available… Then the only modification I would make on My 26in Townie 21Spd Townie with factory front fork shock is to install a disk brake kit to compensate for the extra torque of The D-Motor… Thanks Paul
Hi Paul, that sounds correct but honestly… I have never ordered a BionX system through a shop. All of the ebikes I’ve tried it on have been pre-built (either by BionX or another brand as OEM like the SMART eBike). I hesitate to confirm this but will ask a rep from BionX to chime in here and see if they can help you out :)
Hi again Paul! I just heard back from BionX and they said “All parts except the 26 volt / 250 watt system in North America are interchangeable. So you can indeed use the 48V X Series Battery.
Court, I appreciate this review. I have a recumbent tadpole that I’ve been considering converting to an electric assist. Two questions:
1. Which of the two systems would you recommend? The D series 500 watt, or the 350 SL HT. I’m 215 lbs and the trike is around 35 lbs.
2. I ride the trike on the local rails to trails (mostly compacted gravel surface) and have changed the tires from the original “skinny” road tires to a wider “mountain bike” tire. What is the maximum width tire this rim will take?
Great question John, I’ve really enjoyed the torque and power of the D-Series. The wider diameter of the motor creates mechanical advantage and you can really tell a difference vs. the older PL and SL model sizes. It’s also a bit more flexible as a wheel because the spokes run from t he hub to the rim vs. the outside of a motor casing. I believe the spokes are standard size and that may make the wheel easier to service as well. I believe the D-Series will also stay cooler because the plastic casing contains more air inside vs. being compact. It should perform better all around and that includes regenerative braking. The big question mark might be, do you mind the unique aesthetics of it? Also, due to the larger diameter of the motor, this kit only comes in 26, 27.6 and 28 or 700c wheel sizes. Will that fit your trike? I wish I had more information to offer regarding tire sizes but unfortunately I just don’t right now. I’ll try to get something from BionX for you :)
Hello again John, I just heard back from BionX regarding tire sizes for their different kits. Here is what they had to say about the min and max tire sizes that would work with the rims the BionX motor systems come spoked into:
D-Series Sizes:
– 700c / 29” (622) – ERD 601, width 23mm // Min/Max tire: 700 x 32C / 700 x 60C (29 x 1.5 / 29 x 2.3)
– 650b / 27.5” (584) – ERD 565, width 27mm // Min/Max. tire: 650 x 38B / 650 x 60B (27.5 x 1.5 / 27.5 x 2.3)
– 26” (559) – ERD 540, width 30mm // Min/Max. tire: 26 x 2.1 / 26 x 2.75
All Other BionX Kits have rims that are 20 mm wide:
– 700 x 28C / 700 x 45C (29 x 1.25 / 29 x 2.1)
– 20, 24, 26 x 1.25 / 20, 24, 26 x 2.1
Craig: Thanks for the research and replies. The rear wheel on the trike is a 26″ wheel (it was an option that I specified when I bought the Trike).
Currently I am running a 26″x2.125″ tire so my understanding is the ERD 540 should fit the bill. I think that the only other concern I might have is frame strength dealing with rhe increased torque from the electric setup. The frame is CR-Moly so I believe it should be.
I have the Bionx 250 kit, I ride an recumbment easy sport , can I just replace the battery with the BionX D series or do I also need to replace the wheel as well. I’m trying to extend my mileage .
Hi Bob! I’ve reached out to BionX for comment regarding your 250 and which batteries would work best. This is their reply: “if the user has a 250 watt system in North America it has a 26 volt battery and the D-series motor is a 500 watt system and will drain the battery very quickly. In the EU, even the D-Series is limited to 250 watts and it is likely he has a 37 volt battery or higher, in which case it is all good and the systems are interchangeable. Also, it works vice versa in that the DV battery will be ok on a 250 watt EU system, but not on a 250 watt NA system. He has to stay with 26V in NA.” So from what I understand based on their feedback, you cannot buy a D-Series battery to use with your 250 watt kit, you will need to buy a ~26 volt battery. Hope this helps!
Great question… Because the D-Series motor from BionX uses a standard hub and the spokes don’t attach to the outer portion of the motor casing I believe changing spokes on these wheels is the same as changing spokes on a regular bicycle wheel (meaning the spokes don’t have to be shortened or use custom sizes). I believe you just thread the spoke into the hub and rim then tighten it as usual. I am not an expert unfortunately and have never spoked or trued a wheel myself, only done minor adjustments and then taken it to my local shop for the real tricky stuff :)
I have a fat bike and wanted to know if the BionX D-500 would be able to fit some how on my bike. The Rear Hub is a 190mm Quando Sealed Alloy Hub, I don’t know if the the word “hub” means the same thing as “axle,” thanks. Ethan
Hi Ethan! I reached out to BionX for comment on axle width and received the following information “The D-series, like all BionX motors at this time, is 135 mm. The best option for a fat bike with our system would be a Norco Bigfoot-E“. I hope this helps you out, sorry it’s probably not the news you were hoping to get… I think as far as axle vs. hub, the actual rod that goes through the middle of the wheel and gets fastened to the droputs is the axle while the larger piece in the center of the wheel that is attached at the axle is the hub, this is where the spokes attach on a bicycle wheel :)
I’m considering the D 500 system for my Ventana ECDM full suspension Off Road Tandem with 26″ wheels and 135MM rear spacing. The rear triangle is aluminum and the aluminum dropouts are approx. 9MM thick. I assume that a torque arm would be required at least on the left side. My questions are: Is the power output only to the left end of the axle or to both the left and right ends? Is there enough axle length to accommodate the 9MM thick aluminum dropout plus a torque arm? THANKS for your great review and your help!
Hi Sam! I wasn’t sure about the answer to your question so I reached out to BionX and received the following reply “The rear dropouts have to be 12 mm minimum… sorry.” so it sounds like your 9 mm dropouts won’t work :/
Thanks for your quick response BUT I think something got lost in translation. The 9MM measurement is the THICKNESS of the aluminum (not the length or width of the dropout notch where the axle goes) thus the 9MM is THINNER than the THICKNESS would be on any steel framed bike dropout. Thus it can’t be correct that 12MM is the minimum THICKNESS. Could you ask again with this clarification info. My concern is the horizontal length of the axle that is extending out of the hub and through the dropout and any torque arm. THANKS!
Thanks for the clarification Sam, I guess there was just a misinterpretation. This time when I shared your question along with the follow-up note I received the response “Yes the thickness is fine.” so it sounds like maybe it could work with your bike after all!
I’ve heard that, generally, mid-drive motors (Bosch, for example) are better for hill climbing. How would the BionX D-500 hold up in, say, the hills of San Francisco (compared with a Bosch mid-drive system)?
Hi Tom, that would be a fun side-by-side test. Bothe of these motor systems are powerful, with excellent torque output. I like how quiet the BionX D-Series is and love how quiet it is as well (beats Bosch there hands down). I was only able to test it mostly on flats but it did climb off-road fairly well and since it offers a throttle mode (which Bosch does not) I got a better feel for the power of “just the motor”. I think either system could handle SF for people that are in the ~150 lb weight range. Note that the D-Series also has pedal assist and the regen can help improve range but I still think Bosch is more efficient for that. The biggest difference is when you share the mechanical advantage of the rear cassette with the mid-drive from Bosch while the D-Series is always just powering directly through the wheel. So power output will actually vary given the wheel diameter (more torque for smaller diameter wheels). I hope this helps, the D-Series is an amazing motor and I loved the zippy feel it offered.
That’s a great question, BionX has a dealer locator tool here which should be able to order and install for you. Alternatively, you could reach out to their support team at [email protected]
In reading the owners manual for the new D-Series motors I came across a section that recommended not to exceed 38 MPH. I frequently hit speeds in excess of 40 MPH on my Catrike EXP when coasting downhill. Do you know what the concerns are? Will coasting at high speed damage the motor?
Hi Dave, I just heard back from BionX and they said “With the original motors, extremely high speed could cause damage to the motor PCB. This is much less likely to occur to a D-Series system, but still a precaution that we pass on to end consumers.” so I’m not sure if there’s a particular speed where damage is more likely but it seems like this is a gentle nod to the D-Series being more durable.
Court, Please help me to find actual information about battery range. I want to convert my Surly touring bike with a D500 system. I do multi day tours, like San Francisco to San Diego along coast hi way. I need a system to carry me and gear (total 170 lbs). Average 100 mikes a day. I do this trip often and do between 80 and 120 miles now with no electric assist. My goal with the Bionx kit is to do the same milage but with a little less effort from me. I will carry one spare battery so each battery needs to do 50 miles. I have searched the Internet for weeks looking for actual range data and have found nothing concrete. It’s all heresay and speculation. I can’t believe that actual data is not available. Until I get actual data I’m not willing to spend up to $4,000 on a kit and 2 batteries. I know there are a lot of variables but a controlled test with a average size rider in a real life terrain should be doable by someone at Bionx. PS, if I do convert to electric, I plan to document and post with great detail all my findings. Hopefully this could help other people thinking of touring with assist. Michael
Hi Michael, a general rule of thumb with ebike batteries for ~170 lbs (which is the actual weight many companies use as a standard for measurement) is to divide the watt hours of the battery (in this case 48 x 11.6 = ~555) by 20 which offers 27.75 miles in this case. This estimate is based on throttle power up to 20 mph. If you were using the D-Series in pedal assist mode (which relies on a torque sensor and therefore requires more input from you) and you also configured the regenerative braking lever activation then I could easily see 50 miles per battery. I don’t have any true data for you… sorry, but I have tested other bikes and received a lot of feedback from shops. This is my best guest, I welcome you to share the same question in the forums and then post your results if you decide to move forward.
I have an tour easy (easyracer) recumbent. This is a LWB recumbent. My question is would I be better off placing the motor on the 20″ front wheel as there is less weight on the front, or would the rear 700mm wheel be a better option?
Interesting question… the smaller diameter wheel will offer a hub motor better mechanical advantage (it will spin faster but provide more torque for you) but if the front wheel doesn’t have much weight on it, you might spin and wear the tire more. Increasing weight on your front wheel may also influence steering (less nimble and responsive) and change your unsprung weight if the bike has a suspension fork. I usually prefer a rear mounted kit but front can work alright. Given the larger diameter of the BionX D-Series I think rear might be your best option, it’s a very powerful motor in large part because it’s so wide :)
I ride a tadpole trike with 16 inch wheels. I tour with luggage in mountains. I love the concept of pedal assist and I believe Bionx makes the best e kits…but not for 16 inch wheels. Suggestions?
Hi Anne, interesting question… There are other BionX kits with smaller diameters than the D-Series and also kits from other brands that might work if you were willing to spoke the wheel into a 16″ rim yourself? I don’t think this is an easy process (especially without the right tools) but maybe a shop could help you to get it done? Honestly, I’m not sure here… another alternative could be to modify your bike to accept larger wheels or consider a tadpole trike with larger wheels like the one used in this review. For more advice or suggestions you might have luck in the forums here.
Great help thanks so much. I have a trike and have tried to get dealer to modify for 20 inch wheel. Says he has to manufacture the part and has not gotten it done. The S 350 for 20 inch wheel looks perfect especially the 48 V, 11.5 ah, 423W for touring with luggage in mountains. How complicated is it to convert the wheel to 20 inch!
Hi Anne, that sounds like a cool project! I honestly have no idea on modifying to fit a 20″ wheel (that’s about the same size as the hub itself!) I’ve heard that lacing wheels (manually setting up the spokes) can be very difficult and time consuming. Maybe there is someone else in the forums who could help you with this and then ship it to you?
I’m looking for hard data and facts about the D-series –now in its 3-rd yr.– actual performance on hills: How many vertical m/feet on a single charge (48V, 11A batt.) for a typical 150-lbs rider on max. assist level? Or how many km/miles of a 15-20% incline, w/o headwind, no pedal (to simplify the matter) before the battery is ~5% ?
I love the BionX (also Xion and goSwiss) EM brake on hard downhills, not for the 12-15% max. recovery, but for cooler brakes and unwarped disks…
My daily commute involves 500m (1500 feet) vertical across 15Km (10miles), which we (also my wife) normally do on regular bikes; we’re neither spandex racers, nor unfit bikers, yet middle age shows :-). The Bionx P/250W with 24V NIMh battery oldie (new pack installed) has neither torque at low speed (under 8mph), nor battery energy for this trip; it’s invariably worse than riding a good racer that’s half- to a third of its bulk.
I expect improvements of ca. 2x from the 48V LiIon + 2x better torque of the large D rotor (itself problematic on rough downhills as shock/vibration/dead torque) to do better, though not competing uphill and MTB with the best Bosch/Impulse/Step/Panasonic of 2015. Is this good enough for a 2.5K$ kit?
Based on simple engineering, the lack of solid tests and reviews on inclines (quantifiable, yet not done in 3 yrs) and Bionx’s reliability track, I doubt it’s good enough and hope to be proven wrong…!
Also not encouraging is the scarcity of bike makers still using Bionx, numbers falling abruptly since ’13 (e.g., Trek is listed by Bionx’s outdated WWW, while there’s actually no ’15 Trek/Bionx bike), while the prices for kits and batteries remain arguably non-competitive.
Hence I question not only the lack of hard tech data, but also the future of Bionx – that may or not recover. Nonetheless, I’d appreciate if somebody could report their vertical experiences in figures – total mass displaced, speed, vertical elevation travelled with battery use (bars start/end), ideally no pedal and no wind. Kinda 1-100Kmph performance for ebikes :-)
Ideally Bionx and its testers could publish such key data, in stead of vaxing lyrical about feelings and intangibles – though to be fair, it seems the industry standard :-)
Great thoughts Mitch, I’m trying to improve the quality of my reviews and get more technical but given the volume of bikes and continued interest in more general “overview” type reviews (and the fact that I’m using demos… often at company HQ) it has been dificult to become more objective. If you’d like to chat about the D-Series with people who actually own one or share more of your calculations I’d suggest checking out the EBR BionX Forums.
The Bionx D500 says that it has “lighting integration” that can run off the main battery. As near as I can tell this is a myth. I have looked and cannot find any lights that say they can connect ti the Bionx battery. Either they are well hidden or do not exist.
Just heard back from BionX! Here’s the official word: “All North American BionX systems (except the S-350 DL) have a 6V DC output that will work with a large selection of lights available in the marketplace – just about any hub dynamo light will work. The light must be equipped with a 2.1 mm 5.5OD DC plug, and you can use a Y splitter to run both front and rear on downtube systems. The lighting system turns on by holding the power button for a few seconds, the backlight comes on the console and “Light On” appears on screen.”
I have the d500 installed on my topend force-3 handcycle and watched your video. I was trying to figure out how you had the headlamp mounted. This post clarifies and now I feeling much more confident on adding a headlamp.
Hey Court! I have a 2014 Yuba Mundo that i consider upgrading with a BionX system. Either the D500DV or the S350DV. Is the 300$ difference worth it? I’m a 250lbs rider and i love to really load that thing up any chance i get! keep up the good work!
Hi Martin! Great question… yeah, given the extra weight and “cargo style” of that platform I think the D-Series would be worth the extra cash. It delivers more torque and power than the S-Series just based on the width, leverage created by the design. It also delivers more wattage with 500 watts vs. 350. Once you’ve pulled the trigger on a kit like this, there is still a lot of work to install it and I feel like BionX stuff lasts and they offer replacement batteries but once your motor is all setup you can’t really upgrade or change it (and it should last a LONG time given that it’s gearless). I realize it’s extra money, these are just the thoughts that would be going through my mind. You’re recycling an existing bike that I assume you’ve had for a while so you must take care of your stuff. If you take care of the nicer motor in the same way I feel like you’ll be happier with it long term :)
Yeah i’ve had it for about a year now and i really like it so far. The capacity and overall feel is great. It rides like a normal bike (through traffic especially) I do plan on taking good care of it as i do with all my toys lolll and i’m glad to hear the 500DV will last me a long time given good care. I actually took a test drive yeaterday. A 500DV installed on a mundo. It really is a beast of a system. Really smooth too. I took my g/friend in the back and was very pleased by the performance. I wanted to see how it would handle climbing the hills “loaded up” here in Montréal and seriously, i was laughing! Great feeling. I kept reading about how the bionx makes the bike still feel like a bike and i couldnt understand what it meant till that day out. I’m sold. Can’t wait to have it now. Have a great summer everyone!
Howdy! I checked with BionX and it sounds like they don’t have a distributor in Indonesia yet and don’t sell direct. They are slowly growing their base however and it might be possible to get one of their systems in the future. In the meant time, I believe this company will ship internationally and their electric bike kits are pretty good in my opinion :)
Hi Craig! You’re correct that without a rear suspension “spring” system there would be no impact on unsprung weight. I probably overdid it in this review talking about unsprung weight but wanted to emphasize to off-road users that a mid-drive would handle better for those with full suspension. In my comments here I wasn’t as clear, sorry for the confusion and thanks for speaking up ;)
Hi Manuel, I wish I could give you an answer but I have no idea… BionX has pretty good customer support and would have the latest battery dimensions so maybe reach out to them. Feel free to post what they share as another comment to help others out :)
I found the templates on their website, very helpful. By the way can you still J-hop or bunny hop with this setup? how to you approach a curb with this thing?
Al Manzer
8 years ago
Thanks Court for your efforts in answering all questions. You’re doing a great job. Here’s one more question. For years, I have been extending my travel distance on my 350W BionX bike by adding auxiliary batteries on long trips. When my BionX battery is depleted. I can switch the power source to eight 18V Ryobi batteries, mounted in 2 banks of 4 batteries on the cross bar. This gives 36V output which can drive my motor. Now if I get the D500 system and eventually add auxillary Ryobi batteries, will it work when the output is 3X18= 54V? Will the extra 6 V be an issue with the D500 electronics? Al
Wow! I’m amazed that you were able to wire in the Ryobi batteries with your 36 volt system, how did you connect them? I’m guessing it could work the same way for the 48 volt system with the D500 but this is one area where you want to be very careful so as to avoid potential fires. Just did an article about this with an expert friend the other day here. It sounds like using the incorrect charger can be an issue, not sure about powering an incorrect source?!
Thanks Court for your quick reply. Tapping in extra 36V batteries is relatively easy to do by connecting the positive and negative wires from the auxiliary batteries (one battery at a time) to the main terminals of the motor. Over the years, I have added 3 auxiliary batteries to my existing BIONX system (eight Ryobi batteries as one unit mounted on the main tube between the seat and handle bars, and 2 more 36V BIONX batteries, one on each side of the rear wheel near the axle. The bike is heavy, but I have been able to travel 140 miles over hilly terrain in one day without recharging. As a precaution, I do mount the batteries, only when the bike is outside and away from the house. I think I will take your advice and not use a 54 V auxiliary battery on a 48 V BIONX motor. Instead, I may reconfigure the 18650 cells in one of my older 36V BIONX batteries to 48 V and see what happens. I may just blow the fuse or fry the circuit board…to be continued next fall after the fishing season.
Cool! Thanks for sharing your experience modding the kit Al. I just went out for a walk this afternoon near San Antonio, TX and met a bunch of people fishing. Beautiful Spring/Summer day here… nice to see people outside enjoying it :)
Would it be a bad idea to mount a Bionx hub motor on the front wheel of a Manhattan cruiser tricycle? ( Just guessing, but maybe on account of incompatibility with regenerative braking?) I use the trike as a cargo “bike” and would like to haul loads up moderately steep sidewalks. Appreciate any advice – many thanks!
P.S. i live in northern Ontario, and would like to run the trike in cooler weather so am also wondering what i could get away with in that respect . :-)
Hi Vicki, the BionX systems are designed to go in the rear wheel since they activate with a torque sensor in the hub. If the motor was up front it probably wouldn’t work properly (maybe throttle mode could be made to work). Have you seen the E-BikeKit trike kit? I’m almost sure it would work and their support is good. Hope this helps! Feel free to seek more feedback in the EBR forums as well :)
thanks for replying to a far-fetched question- BionX is the kit that my local bike shop deals in so thought i would just take a wild guess to start :-) Have actually been eyeing the E-Trike kit for some time, but then saw your interview with the young man who helped put a mid drive motor on a Manhattan trike – the HPC Grub Hauler was what you called it.
I weigh more than i should, about 150 pounds, and at the age of 57 my right knee is starting to give out so am thinking i should opt for more than i need just to have a kind of margin for the future, Would this make the mid-drive a better choice than a hub motor? Finally am also wondering what a Ridekick could do for me-I love the fact that it’s detachable!
Keep up all that wonderful work!
Andy
8 years ago
Thanks for the sort of review on the kind of Bionx kit. It was sort of helpful and kind of helped me decide sort of which kit I would like to kind of go with. I sort of appreciate the kind of time and expertise you sort of have. Im sort of a fan of your kind of website.
Haha! Just messing with you man. In all seriousness, I deeply appreciate all that you do. I too live in Austin and commute to work on my bike. I recently decided to convert my bike to electric and have found your website to be extremely useful. Thanks!
BrokenBionx
7 years ago
I have had a D500 on a Surly Straggler and have been satisfied, until now. I removed the battery for only the third time and the handle that pops up broke. Now the battery doesn’t stay in contact with the connection.
I contacted Bionx and they want me to but a new battery. The battery itself still works, the handle was made very poorly and unfortunately, my warranty has just expired.
I really find it bad customer service to expect me to buy an entire new and very expensive, battery because a simple handle is broken. In addition, I have only used this handle maybe three times, so why did it break?
This is a major downer for me and I will never buy another Bionx bike.
Yeah, that sucks.. I’m sorry to hear that the timing on your warranty was up and that they want you to buy a new one. Maybe the plastic got brittle if it was out in the sun a lot? You could post in the EBR Wanted Forum and ask if anyone else has a case from a dead battery they could send you. I’m sorry :(
The battery is holds a charge, as long as the bike isn’t moving. The latch/handle that is broken is the problem. When I ride it shuts off because it is not securely latched to the rail.
I directly emailed a few people at Bionx and finally got a call from someone. They agreed to replace the battery.
I really was not pleased with the customer service, after asking for escalation and not getting it, but in the end Bionx is doing what I believe is the right thing. I hope their customer service will be improved because of this.
Tom
7 years ago
This is probably a silly question but … Can you use this to “drive” your bike without pedaling? In other words, I’m looking to get a recumbent trike and I found a used one with this motor on it. I’m wondering if I can sit in it, hit the throttle and drive it sort of like a go cart. There will be times I want to use the bike for exercise and other times I just want to cruise to the beach and chill :)
Hi Tom! Not a silly question at all and yes, after you get the wheels moving ~1.5 mph, the trigger throttle can be used to power up to ~20 mph and you can just sit back and enjoy the ride! It’s pretty great, one of the quietest, smoothest, most advanced hub motor systems on the market… and very powerful, as long as you get some speed going into hills, you may need to pedal a bit if you have to stop or slow down going up a steeper incline.
My 2.5 year old Bionx D500 just died and I thought I should post a review somewhere. It is past the warranty period (now they have a 3 year option, but did not 2 years ago) and has over 6,000 miles on it. I use it for commuting to work. I have been biking for daily city transportation for 35 years and got this motor because my knees started to complain and this motor made the pain disappear.
I have had trouble with this D500 from the get go. I am on my 2nd battery pack, 2nd wheel, 3rd controller. This last set up lasted well over a year, but I could never get the KPH/MPH setting to stay in MPH and over the past month, the whole thing resets every time I hit any kind of a bump in the road and I have to wait several seconds for power to return.
Today it stopped working and it was the first time I have ever ridden it in a heavy rain. I got hit mid-commute by an unexpected rain and within 1 mile it stopped working. The display works just fine, but nothing actually happens when you change the settings or press the throttle. Very unexpected and disappointing as weather proofing should have been a basic requirement.
They do not open the motor or battery to repair them for any reason. Their only option is to sell to you a new motor or new battery. The battery and motor both have circuit boards that talk to each other, so you have no alternatives and both are quite expensive. I think that half of my troubles have been components that were not talking to each other properly.
When it worked, I loved it, but it has spent way too much time in the shop and that bump-reset thing was getting very annoying and I am reluctant to spend over $1,000 to get it operational again. Maybe, at my age, it is time to start taking the train to work.
In short, great design, but I am not sold on their quality of manufacturing.
Hi Kevin, I really appreciate how tactful your comment was. I could tell that this has been a bumpy experience for you and it makes me sad that you might want to give up on ebikes… My reviews are often shot on brand new equipment with help from experts who know (and want to promote) the product but comments from real users like you are very important. Thank you.
I have two thoughts, maybe if you added this motor like a kit to an existing bicycle it was more vulnerable… and perhaps the latest versions have had some bugs worked out? If you wanted to give BionX another try, you could get a bike like the OHM Urban which was purpose built and warrantied directly. I have been to their headquarters in Vancouver and seen that they even repair older models which is great. BionX is one of the few hub motor manufacturers with regenerative braking and a very nice throttle… I imagine that the throttle was a big draw for you?
The other thought is that you might have better luck and experience more reliability with a Bosch, Yamaha, or Brose mid-drive motor. Bosch is my personal favorite and shops tell me that they are extremely reliable and batteries and displays are very easy to find and replace. With these systems, you would not get a throttle mode, but the motor would not interfere with your wheels and the system just seems very durable. I sincerely hope this works and again, thank you.
I’m very disappointed with BionX D-500. Though bionx promise 135 km per charge, the brand new battery fully discharges after 35 km (used one lower than max assistance level).
Hi Jak! Usually the companies provide a range estimate and the high end is for a 170 lb rider on perfectly flat smooth pavement with no wind or hills type of thing. My own estimate was 55 to 75 miles but I’ll adjust that a bit. How much do you weigh, what is your terrain like? This feedback might help others to have a more accurate expectation.
No wind, I Weight 90 kg (198 lbs), Commute distance 30km, Mostly flat with exception of last 3.5 km which is steep elevation of 300 meters, Although I use assistance, but actively pedaling all the way. That commute drains brand new battery almost to 0.
Keith
5 years ago
I have the D500 on an 2016 OHM XS750 Plus with just under 5,000 km on it, which I bought used largely on the basis of your enthusiastic recommendation (damn, you’re enthusiastic!). It is light and fun to ride. I wish I could go further however (we have some long linear parks in the Sooke area, stretching 30-40 km).
In renovating the bike, the folks at OHM in North Vancouver, BC did put a replacement 11.6 amp battery on last month (June/19) but I suspect that the contents are at best 4-5 year old Panasonic cells: This item was part of a buyout of BionX inventory, and similar units were likely sitting on a shelf uncharged for several years which is not a happy thing for lithium batteries in any case. It would sure be great if there was a way of testing and quantifying the actual health and longevity of these types of batteries. At $1,000 + it’s frustrating to have no way of knowing if it will last for a year or five.
I’ve read a few accounts that suggest the 2015-era batteries can provide very long distance service used intensely over a couple of years, so I haven’t completely given up yet. However, my actual effective range is somewhat worse than what was reported by Yak/Jak above. I’m 100kg and a strong cyclist. I’ve had several hub-motor hybrid-style ebikes in the past and 35 km was about the max distance capacity on a 12-14ah battery for a typical ride. I also had an EVO with Shimano Steps 6000 (250W) and under max assistance it easily did 60+ km…but it was dull.
Incidentally the average weight for a US male over 20 (avg. height is 5’9″) is 90 kg (198 pounds).
I put the XS750 bike through 10 identical trips. In PAS level 3 (out of 4) on the knobby semi-fat tired OHM I seldom got more than 20 km of normal, active pedalling use before I’m on the last bar of the gauge. That’s on paved surfaces, minimal wind and modest-to-level grades with no traffic so relatively steady state (I average almost 30 kph). On down-grade stretches only, I use the throttle. I don’t use regen…I’ve read that its contribution to battery life is negligible anyway. PAS level 2 increases the range to 23-24 km, but the riding experience is relatively dreary and slow. On the other hand PAS level 4 is great, but brings the realistic usage down to 15-16 km. I have to turn around at just 8km and drop the PAS level to ensure that I can still get home under power. Can’t imagine what would happen if there were long grades that I wanted to climb at speed!
Again, I’ve read that putting newly-manufactured high-density batteries in the D500’s battery case is nearly impossible at a reasonable price, based on the complex inter-battery wiring these units have. Hopefully OHM and other Bionx dealers can come up with a cost-effective solution to resolve this battery capacity anxiety. Otherwise these bikes will depreciate into extinction as it’s possible to buy an entire new ebike with fresh, inexpensive consumeables and much longer range (and torque) for less than the cost of a “new” but unpredictable Bionx battery.
As a final aside, with the ebike market exploding as ICE vehicles are under threat, I think there would be tremendous value in establishing a multi-terrain test track (maybe in EBR’s home town) to consistently measure actual max/mins for two or more rider characteristics, using the same rider(s) in each case – so it’s less subjective and the model frame size is less of a variable. Charge the manufacturer a fixed amount to get the independent performance profile rating for each model.
Awesome job – well done – I can’t imagine the recent evolution of ebikes without you.
Hey, thanks for sharing so much knowledge and feedback. I’m glad you enjoyed the review and I appreciate your support! I’m doing my best and now relying on some support to keep the site stable and continue covering different models :)
Hi Darrell, I visited a company called FTH Power a few years back that rebuilds battery packs for electric bikes (and even sells their own line of ebikes). Here’s a forum post that I made, along with a video. I hope it helps you!
clbpdx
10 years agoBionx dealers currently offer kits that fit 20 inch wheels. Do you think that non-structural shell’s large diameter will preclude anything smaller than 26 inch wheels, due to spoke interference with the shell?
ReplyCourt Rye
10 years agoYeah, I’m almost sure it does. Just checked with the team there and they told me the D-series will be available in 650b/27.5″ and 700c/29″ (with 26″ in the near future), the wheel sizes for all of the other systems are 20″, 24″, 26″, 700c/29″
ReplyKen Sanders
10 years agoHow are the spokes attached to the plastic casing on the motor? Do we have a close up image of that?
ReplyKen Sanders
10 years agoThanks Court, the pictures you sent via email clear up all my questions and concerns Looks like a great product. Keep me posted with what ever info you have specially when they do come out with the 26″ unit.
I have a keen interest in Bion X as I have been a Dealer for there product since 2006 in central Saskatchewan Canada. For now Ken Sanders
ReplyCourt Rye
10 years agoHi Ken! Great question, the spokes are actually attached to a metal plate near the axle, not the plastic motor casing like older BionX kits. The motor itself is mounted to a separate metal plate in the center of the wheel so this provides what they call a “center-spoked” design that is more flexible and performs like a regular bike.
ReplyPeter Weinberger
10 years agoCourt: Are the mileage claims for the battery correct? Or am I missing something with this technology? Regen braking is nice, but it doesn’t help THAT much. I’m trying to figure how a battery with 555 watt hours is going to take an 170 lb rider 94 miles. Optibike batteries are much larger and don’t do close to that. Thoughts?
ReplyCourt Rye
10 years agoHi Peter, I agree that the 50 to 80 mile range estimation seems high. I’ve heard that 48 volt systems are more efficient (electricity flows better at higher voltage) and given the four levels of assist offered here I could see a 170 pound rider on flat smooth terrain on a still day using the lowest level and making it 80 miles. I haven’t tested this (and purposely included a wide range here), I agree that regen won’t offer much range extension. I would do more extensive testing but am more focused on reviews, site updates and forum support where real world owners are able to share experience with range etc. Here’s the BionX forum in case you get one of these and want to contribute!
ReplyTerry Doyle
10 years agoHey Court
Thanks for the review, it is very helpful. I have an opportunity to buy a SL 350 HT on a cargo bike. Should I wait for the 500 or go ahead with the purchase and swap out the wheel/motor later on? I am assuming that the battery/controller etc for the 350 will also work with the 500 motor. Is that correct?
Terry
ReplyCourt Rye
10 years agoHi Terry, I’d actually just stick with the 350 if you’re using it for a cargo bike. That’s a solid motor system, especially the High Torque (HT) version with a 48 volt battery. I think you’d spend a lot of money upgrading to a 500 watt and end up with similar performance at the end of the day. Yes, the torque would be higher on a 500 but these are both powerful drive systems and the top speed is still limited to 20mph. Maybe the best thing is to see how the SL 350 performs and then go from there :)
ReplyBarry Sahd
10 years agoHi Court, I am a big guy 250lbs. Looking for a powerful offroad bike that I can go fishing with….speed not an issue. Your advice please?
ReplyCourt Rye
10 years agoHello Barry, the BionX D-Series is one of the most powerful kits around and would certainly power you along well off-road. There are many factors to consider here like how steep the trails are, whether you’re willing to pedal along and if you want a full suspension bike vs. a hardtail since the BionX kits use a hub motor that performs best with a hardtail. This is one of the most powerful and torquey motors around with a 48 volt battery system so it’s going to tough to beat it. It’s nice that it also has a throttle for those moments when you don’t want to pedal and are trying to balance. Since you have to get this kit installed on a bike it frees you up to choose the best size and style for your intended use but if you wanted to get something similar (that also has assist and throttle and is also powerful) I’d recommend checking out the IZIP E3 Peak or the Volton Alation 500.
Replyclbpdx
10 years agoI see the D 500 hub is compatible with disc brakes. Is the rim compatible ONLY with disc brakes, or is there a surface on the rim that’s usable with rim brake pad (V-brakes, whatever) as well ??
Replyclbpdx
10 years agoThanks — both image #2 and image #7 appear to have rounded surfaces where rim brake pads would make contact. I think this would be an excellent addition to your CONS list — would it be possible for you to confirm this with your buddies at Bionx?
ReplyCourt Rye
10 years agoGreat point… I’m not sure whether they offer different rims that would be compatible with rim brake pads but will try to ask at Interbike in a couple of weeks. For the time being I’m sure the team is very busy with Eurobike. I may see other BionX demos at the event and will report on them with reviews in the coming months.
ReplyCourt Rye
10 years agoGood question, from what I can tell the rim is fairly standard. I looked at some closeup images that helped me to determine whether standard rim brakes would work and I think they probably would :)
ReplyGreg Miller
10 years agoHi: I am 250 lbs and want some assist especially for the hills when we bike across Canada. What do you recomend? At this point I will use a specialized road bike and thinking of a lightweight urban cruiser for the sore back for back up.
ReplyCourt Rye
10 years agoHi Greg, the BionX D-Series conversion kit might work for your Specialized road bike, you’ll have to work with a shop to have them order and install it. As far as good options for a light-weight urban cruiser (with a more upright position) I’d suggest checking out the Pioneer City from Optibike. I like that it uses a mid-drive motor to keep weight lower and more balanced. None of the cruiser bikes are as light as city or road setups but another good option to explore would be the Path+ from IZIP. Hopefully this helps, feel free to be more specific about what you’re looking for and get advice in the forums here from other users.
ReplyKen Haner
10 years agoCourt, If you had $2,500 to spend on an electric bike, would you buy a BionX kit or spend it. On a complete bike?? What could you buy for the same amount of money? Thanks, Ken
ReplyCourt Rye
10 years agoHi Ken, that’s a great question… For the money a kit like this D-Series is going to offer the best performance and features if you’ve already got a frame you like. It requires extra energy and cost to have it installed properly but it’s an amazing setup. The thing is, this is one of the highest end BionX kits for powerful climbing etc. and may not be necessary for relaxed cruising so you could look at some of the other BionX kits or you could focus on the type of bike you want using these sections I setup which are listed out in the Top 10 List here. for a complete ebike in the $2,500 price range I like the Volton Alation 500 because I do some on-road and some off-road riding. For an around-town sort of bike I really like the Easy Motion EVO Eco because it comes with so many accessories like fenders, rack, lights etc.
ReplyPaul DeGarie
10 years agoHello Court, You mentioned that the BionX D-Series Motor is Compatible with a BionX 48V X Series battery? If this is true then I should be able to order separately the D-Series Motor for a 26in.wheel when available… Then the only modification I would make on My 26in Townie 21Spd Townie with factory front fork shock is to install a disk brake kit to compensate for the extra torque of The D-Motor… Thanks Paul
ReplyCourt Rye
10 years agoHi Paul, that sounds correct but honestly… I have never ordered a BionX system through a shop. All of the ebikes I’ve tried it on have been pre-built (either by BionX or another brand as OEM like the SMART eBike). I hesitate to confirm this but will ask a rep from BionX to chime in here and see if they can help you out :)
ReplyCourt Rye
10 years agoHi again Paul! I just heard back from BionX and they said “All parts except the 26 volt / 250 watt system in North America are interchangeable. So you can indeed use the 48V X Series Battery.
ReplyPaul DeGarie
10 years agoThanks Court, Regards Paul
ReplyJohn Floyd
10 years agoCourt, I appreciate this review. I have a recumbent tadpole that I’ve been considering converting to an electric assist. Two questions:
1. Which of the two systems would you recommend? The D series 500 watt, or the 350 SL HT. I’m 215 lbs and the trike is around 35 lbs.
Reply2. I ride the trike on the local rails to trails (mostly compacted gravel surface) and have changed the tires from the original “skinny” road tires to a wider “mountain bike” tire. What is the maximum width tire this rim will take?
Court Rye
10 years agoGreat question John, I’ve really enjoyed the torque and power of the D-Series. The wider diameter of the motor creates mechanical advantage and you can really tell a difference vs. the older PL and SL model sizes. It’s also a bit more flexible as a wheel because the spokes run from t he hub to the rim vs. the outside of a motor casing. I believe the spokes are standard size and that may make the wheel easier to service as well. I believe the D-Series will also stay cooler because the plastic casing contains more air inside vs. being compact. It should perform better all around and that includes regenerative braking. The big question mark might be, do you mind the unique aesthetics of it? Also, due to the larger diameter of the motor, this kit only comes in 26, 27.6 and 28 or 700c wheel sizes. Will that fit your trike? I wish I had more information to offer regarding tire sizes but unfortunately I just don’t right now. I’ll try to get something from BionX for you :)
ReplyCourt Rye
10 years agoHello again John, I just heard back from BionX regarding tire sizes for their different kits. Here is what they had to say about the min and max tire sizes that would work with the rims the BionX motor systems come spoked into:
D-Series Sizes:
– 700c / 29” (622) – ERD 601, width 23mm // Min/Max tire: 700 x 32C / 700 x 60C (29 x 1.5 / 29 x 2.3)
– 650b / 27.5” (584) – ERD 565, width 27mm // Min/Max. tire: 650 x 38B / 650 x 60B (27.5 x 1.5 / 27.5 x 2.3)
– 26” (559) – ERD 540, width 30mm // Min/Max. tire: 26 x 2.1 / 26 x 2.75
All Other BionX Kits have rims that are 20 mm wide:
Reply– 700 x 28C / 700 x 45C (29 x 1.25 / 29 x 2.1)
– 20, 24, 26 x 1.25 / 20, 24, 26 x 2.1
John
10 years agoCraig: Thanks for the research and replies. The rear wheel on the trike is a 26″ wheel (it was an option that I specified when I bought the Trike).
Currently I am running a 26″x2.125″ tire so my understanding is the ERD 540 should fit the bill. I think that the only other concern I might have is frame strength dealing with rhe increased torque from the electric setup. The frame is CR-Moly so I believe it should be.
ReplyBob
10 years agoI have the Bionx 250 kit, I ride an recumbment easy sport , can I just replace the battery with the BionX D series or do I also need to replace the wheel as well. I’m trying to extend my mileage .
ReplyCourt Rye
10 years agoHi Bob! I’ve reached out to BionX for comment regarding your 250 and which batteries would work best. This is their reply: “if the user has a 250 watt system in North America it has a 26 volt battery and the D-series motor is a 500 watt system and will drain the battery very quickly. In the EU, even the D-Series is limited to 250 watts and it is likely he has a 37 volt battery or higher, in which case it is all good and the systems are interchangeable. Also, it works vice versa in that the DV battery will be ok on a 250 watt EU system, but not on a 250 watt NA system. He has to stay with 26V in NA.” So from what I understand based on their feedback, you cannot buy a D-Series battery to use with your 250 watt kit, you will need to buy a ~26 volt battery. Hope this helps!
Replytulsundur
10 years agohow the broken spoke changes?
ReplyCourt Rye
10 years agoGreat question… Because the D-Series motor from BionX uses a standard hub and the spokes don’t attach to the outer portion of the motor casing I believe changing spokes on these wheels is the same as changing spokes on a regular bicycle wheel (meaning the spokes don’t have to be shortened or use custom sizes). I believe you just thread the spoke into the hub and rim then tighten it as usual. I am not an expert unfortunately and have never spoked or trued a wheel myself, only done minor adjustments and then taken it to my local shop for the real tricky stuff :)
ReplyEthan Gilson
10 years agoI have a fat bike and wanted to know if the BionX D-500 would be able to fit some how on my bike. The Rear Hub is a 190mm Quando Sealed Alloy Hub, I don’t know if the the word “hub” means the same thing as “axle,” thanks. Ethan
ReplyCourt Rye
10 years agoHi Ethan! I reached out to BionX for comment on axle width and received the following information “The D-series, like all BionX motors at this time, is 135 mm. The best option for a fat bike with our system would be a Norco Bigfoot-E“. I hope this helps you out, sorry it’s probably not the news you were hoping to get… I think as far as axle vs. hub, the actual rod that goes through the middle of the wheel and gets fastened to the droputs is the axle while the larger piece in the center of the wheel that is attached at the axle is the hub, this is where the spokes attach on a bicycle wheel :)
ReplySam Jones
10 years agoI’m considering the D 500 system for my Ventana ECDM full suspension Off Road Tandem with 26″ wheels and 135MM rear spacing. The rear triangle is aluminum and the aluminum dropouts are approx. 9MM thick. I assume that a torque arm would be required at least on the left side. My questions are: Is the power output only to the left end of the axle or to both the left and right ends? Is there enough axle length to accommodate the 9MM thick aluminum dropout plus a torque arm? THANKS for your great review and your help!
ReplyCourt Rye
10 years agoHi Sam! I wasn’t sure about the answer to your question so I reached out to BionX and received the following reply “The rear dropouts have to be 12 mm minimum… sorry.” so it sounds like your 9 mm dropouts won’t work :/
ReplySam Jones
10 years agoThanks for your quick response BUT I think something got lost in translation. The 9MM measurement is the THICKNESS of the aluminum (not the length or width of the dropout notch where the axle goes) thus the 9MM is THINNER than the THICKNESS would be on any steel framed bike dropout. Thus it can’t be correct that 12MM is the minimum THICKNESS. Could you ask again with this clarification info. My concern is the horizontal length of the axle that is extending out of the hub and through the dropout and any torque arm. THANKS!
ReplyCourt Rye
10 years agoThanks for the clarification Sam, I guess there was just a misinterpretation. This time when I shared your question along with the follow-up note I received the response “Yes the thickness is fine.” so it sounds like maybe it could work with your bike after all!
ReplyTom
10 years agoI’ve heard that, generally, mid-drive motors (Bosch, for example) are better for hill climbing. How would the BionX D-500 hold up in, say, the hills of San Francisco (compared with a Bosch mid-drive system)?
ReplyCourt Rye
10 years agoHi Tom, that would be a fun side-by-side test. Bothe of these motor systems are powerful, with excellent torque output. I like how quiet the BionX D-Series is and love how quiet it is as well (beats Bosch there hands down). I was only able to test it mostly on flats but it did climb off-road fairly well and since it offers a throttle mode (which Bosch does not) I got a better feel for the power of “just the motor”. I think either system could handle SF for people that are in the ~150 lb weight range. Note that the D-Series also has pedal assist and the regen can help improve range but I still think Bosch is more efficient for that. The biggest difference is when you share the mechanical advantage of the rear cassette with the mid-drive from Bosch while the D-Series is always just powering directly through the wheel. So power output will actually vary given the wheel diameter (more torque for smaller diameter wheels). I hope this helps, the D-Series is an amazing motor and I loved the zippy feel it offered.
ReplyIvan
10 years agoHi Court… Do you know when the 26″ model Will be available? Can’t seem to find it in any online shops. Thanks.
ReplyCourt Rye
10 years agoThat’s a great question, BionX has a dealer locator tool here which should be able to order and install for you. Alternatively, you could reach out to their support team at [email protected]
ReplyDave
10 years agoIn reading the owners manual for the new D-Series motors I came across a section that recommended not to exceed 38 MPH. I frequently hit speeds in excess of 40 MPH on my Catrike EXP when coasting downhill. Do you know what the concerns are? Will coasting at high speed damage the motor?
ReplyCourt Rye
10 years agoInteresting question Dave, I’ll reach out to BionX and see if they can provide some insight here for you :)
ReplyCourt Rye
10 years agoHi Dave, I just heard back from BionX and they said “With the original motors, extremely high speed could cause damage to the motor PCB. This is much less likely to occur to a D-Series system, but still a precaution that we pass on to end consumers.” so I’m not sure if there’s a particular speed where damage is more likely but it seems like this is a gentle nod to the D-Series being more durable.
ReplyMichael
10 years agoCourt, Please help me to find actual information about battery range. I want to convert my Surly touring bike with a D500 system. I do multi day tours, like San Francisco to San Diego along coast hi way. I need a system to carry me and gear (total 170 lbs). Average 100 mikes a day. I do this trip often and do between 80 and 120 miles now with no electric assist. My goal with the Bionx kit is to do the same milage but with a little less effort from me. I will carry one spare battery so each battery needs to do 50 miles. I have searched the Internet for weeks looking for actual range data and have found nothing concrete. It’s all heresay and speculation. I can’t believe that actual data is not available. Until I get actual data I’m not willing to spend up to $4,000 on a kit and 2 batteries. I know there are a lot of variables but a controlled test with a average size rider in a real life terrain should be doable by someone at Bionx. PS, if I do convert to electric, I plan to document and post with great detail all my findings. Hopefully this could help other people thinking of touring with assist. Michael
ReplyCourt Rye
10 years agoHi Michael, a general rule of thumb with ebike batteries for ~170 lbs (which is the actual weight many companies use as a standard for measurement) is to divide the watt hours of the battery (in this case 48 x 11.6 = ~555) by 20 which offers 27.75 miles in this case. This estimate is based on throttle power up to 20 mph. If you were using the D-Series in pedal assist mode (which relies on a torque sensor and therefore requires more input from you) and you also configured the regenerative braking lever activation then I could easily see 50 miles per battery. I don’t have any true data for you… sorry, but I have tested other bikes and received a lot of feedback from shops. This is my best guest, I welcome you to share the same question in the forums and then post your results if you decide to move forward.
ReplyJim
10 years agoI have an tour easy (easyracer) recumbent. This is a LWB recumbent. My question is would I be better off placing the motor on the 20″ front wheel as there is less weight on the front, or would the rear 700mm wheel be a better option?
ReplyCourt Rye
10 years agoInteresting question… the smaller diameter wheel will offer a hub motor better mechanical advantage (it will spin faster but provide more torque for you) but if the front wheel doesn’t have much weight on it, you might spin and wear the tire more. Increasing weight on your front wheel may also influence steering (less nimble and responsive) and change your unsprung weight if the bike has a suspension fork. I usually prefer a rear mounted kit but front can work alright. Given the larger diameter of the BionX D-Series I think rear might be your best option, it’s a very powerful motor in large part because it’s so wide :)
ReplyAnne Poe
10 years agoI ride a tadpole trike with 16 inch wheels. I tour with luggage in mountains. I love the concept of pedal assist and I believe Bionx makes the best e kits…but not for 16 inch wheels. Suggestions?
ReplyCourt Rye
10 years agoHi Anne, interesting question… There are other BionX kits with smaller diameters than the D-Series and also kits from other brands that might work if you were willing to spoke the wheel into a 16″ rim yourself? I don’t think this is an easy process (especially without the right tools) but maybe a shop could help you to get it done? Honestly, I’m not sure here… another alternative could be to modify your bike to accept larger wheels or consider a tadpole trike with larger wheels like the one used in this review. For more advice or suggestions you might have luck in the forums here.
ReplyAnne Poe
10 years agoGreat help thanks so much. I have a trike and have tried to get dealer to modify for 20 inch wheel. Says he has to manufacture the part and has not gotten it done. The S 350 for 20 inch wheel looks perfect especially the 48 V, 11.5 ah, 423W for touring with luggage in mountains. How complicated is it to convert the wheel to 20 inch!
ReplyCourt Rye
9 years agoHi Anne, that sounds like a cool project! I honestly have no idea on modifying to fit a 20″ wheel (that’s about the same size as the hub itself!) I’ve heard that lacing wheels (manually setting up the spokes) can be very difficult and time consuming. Maybe there is someone else in the forums who could help you with this and then ship it to you?
ReplyMitch
10 years agoI’m looking for hard data and facts about the D-series –now in its 3-rd yr.– actual performance on hills: How many vertical m/feet on a single charge (48V, 11A batt.) for a typical 150-lbs rider on max. assist level? Or how many km/miles of a 15-20% incline, w/o headwind, no pedal (to simplify the matter) before the battery is ~5% ?
I love the BionX (also Xion and goSwiss) EM brake on hard downhills, not for the 12-15% max. recovery, but for cooler brakes and unwarped disks…
My daily commute involves 500m (1500 feet) vertical across 15Km (10miles), which we (also my wife) normally do on regular bikes; we’re neither spandex racers, nor unfit bikers, yet middle age shows :-). The Bionx P/250W with 24V NIMh battery oldie (new pack installed) has neither torque at low speed (under 8mph), nor battery energy for this trip; it’s invariably worse than riding a good racer that’s half- to a third of its bulk.
I expect improvements of ca. 2x from the 48V LiIon + 2x better torque of the large D rotor (itself problematic on rough downhills as shock/vibration/dead torque) to do better, though not competing uphill and MTB with the best Bosch/Impulse/Step/Panasonic of 2015. Is this good enough for a 2.5K$ kit?
Based on simple engineering, the lack of solid tests and reviews on inclines (quantifiable, yet not done in 3 yrs) and Bionx’s reliability track, I doubt it’s good enough and hope to be proven wrong…!
Also not encouraging is the scarcity of bike makers still using Bionx, numbers falling abruptly since ’13 (e.g., Trek is listed by Bionx’s outdated WWW, while there’s actually no ’15 Trek/Bionx bike), while the prices for kits and batteries remain arguably non-competitive.
Hence I question not only the lack of hard tech data, but also the future of Bionx – that may or not recover. Nonetheless, I’d appreciate if somebody could report their vertical experiences in figures – total mass displaced, speed, vertical elevation travelled with battery use (bars start/end), ideally no pedal and no wind. Kinda 1-100Kmph performance for ebikes :-)
Ideally Bionx and its testers could publish such key data, in stead of vaxing lyrical about feelings and intangibles – though to be fair, it seems the industry standard :-)
ReplyCourt Rye
9 years agoGreat thoughts Mitch, I’m trying to improve the quality of my reviews and get more technical but given the volume of bikes and continued interest in more general “overview” type reviews (and the fact that I’m using demos… often at company HQ) it has been dificult to become more objective. If you’d like to chat about the D-Series with people who actually own one or share more of your calculations I’d suggest checking out the EBR BionX Forums.
ReplyPeter
9 years agoThe Bionx D500 says that it has “lighting integration” that can run off the main battery. As near as I can tell this is a myth. I have looked and cannot find any lights that say they can connect ti the Bionx battery. Either they are well hidden or do not exist.
ReplyCourt Rye
9 years agoHmm… I’ll reach out to them for feedback on this Peter, thanks!
ReplyPeter
9 years agoThanks, I’d really appreciate it. I have the D500 kit on a Surly Straggler and really like it. Now I just need a reason to go out when it’s dark…. :)
ReplyCourt Rye
9 years agoJust heard back from BionX! Here’s the official word: “All North American BionX systems (except the S-350 DL) have a 6V DC output that will work with a large selection of lights available in the marketplace – just about any hub dynamo light will work. The light must be equipped with a 2.1 mm 5.5OD DC plug, and you can use a Y splitter to run both front and rear on downtube systems. The lighting system turns on by holding the power button for a few seconds, the backlight comes on the console and “Light On” appears on screen.”
ReplyPeter
9 years agoMany thanks…
ReplyCarl
9 years agoI have the d500 installed on my topend force-3 handcycle and watched your video. I was trying to figure out how you had the headlamp mounted. This post clarifies and now I feeling much more confident on adding a headlamp.
ReplyRobin Rourke
9 years agoWill the 500 system work for a Ti Areo recumbent. It has 650 with standard brakes, What is the full recharge time and range with on going peddeling?
ReplyMartin Diotte
9 years agoHey Court! I have a 2014 Yuba Mundo that i consider upgrading with a BionX system. Either the D500DV or the S350DV. Is the 300$ difference worth it? I’m a 250lbs rider and i love to really load that thing up any chance i get! keep up the good work!
ReplyCourt Rye
9 years agoHi Martin! Great question… yeah, given the extra weight and “cargo style” of that platform I think the D-Series would be worth the extra cash. It delivers more torque and power than the S-Series just based on the width, leverage created by the design. It also delivers more wattage with 500 watts vs. 350. Once you’ve pulled the trigger on a kit like this, there is still a lot of work to install it and I feel like BionX stuff lasts and they offer replacement batteries but once your motor is all setup you can’t really upgrade or change it (and it should last a LONG time given that it’s gearless). I realize it’s extra money, these are just the thoughts that would be going through my mind. You’re recycling an existing bike that I assume you’ve had for a while so you must take care of your stuff. If you take care of the nicer motor in the same way I feel like you’ll be happier with it long term :)
ReplyMartin Diotte
9 years agoYeah i’ve had it for about a year now and i really like it so far. The capacity and overall feel is great. It rides like a normal bike (through traffic especially) I do plan on taking good care of it as i do with all my toys lolll and i’m glad to hear the 500DV will last me a long time given good care. I actually took a test drive yeaterday. A 500DV installed on a mundo. It really is a beast of a system. Really smooth too. I took my g/friend in the back and was very pleased by the performance. I wanted to see how it would handle climbing the hills “loaded up” here in Montréal and seriously, i was laughing! Great feeling. I kept reading about how the bionx makes the bike still feel like a bike and i couldnt understand what it meant till that day out. I’m sold. Can’t wait to have it now. Have a great summer everyone!
ReplyCourt Rye
9 years agoGreat post Martin! Thanks for sharing your recent experience, sounds like you and your girlfriend were having a blast :D
ReplyN. E Buwono
9 years agoHow I can buy this for Jakarta /Indonesia area? Battery Shipping become an Issue, but I believe not sea freight.
ReplyCourt Rye
9 years agoHowdy! I checked with BionX and it sounds like they don’t have a distributor in Indonesia yet and don’t sell direct. They are slowly growing their base however and it might be possible to get one of their systems in the future. In the meant time, I believe this company will ship internationally and their electric bike kits are pretty good in my opinion :)
ReplyCraig Vandeleur
9 years agoHi Court.. surely unsprung weight on a Hardtail is not unsprung weight… or are there other factors in the equation ?? Regards
ReplyCourt Rye
9 years agoHi Craig! You’re correct that without a rear suspension “spring” system there would be no impact on unsprung weight. I probably overdid it in this review talking about unsprung weight but wanted to emphasize to off-road users that a mid-drive would handle better for those with full suspension. In my comments here I wasn’t as clear, sorry for the confusion and thanks for speaking up ;)
ReplyManuel
9 years agoHi Court. just a question, how much clearance do i need to set up the battery on a mtb hardtail small frame?
ReplyCourt Rye
9 years agoHi Manuel, I wish I could give you an answer but I have no idea… BionX has pretty good customer support and would have the latest battery dimensions so maybe reach out to them. Feel free to post what they share as another comment to help others out :)
ReplyManuel
9 years agoI found the templates on their website, very helpful. By the way can you still J-hop or bunny hop with this setup? how to you approach a curb with this thing?
Al Manzer
8 years agoThanks Court for your efforts in answering all questions. You’re doing a great job. Here’s one more question. For years, I have been extending my travel distance on my 350W BionX bike by adding auxiliary batteries on long trips. When my BionX battery is depleted. I can switch the power source to eight 18V Ryobi batteries, mounted in 2 banks of 4 batteries on the cross bar. This gives 36V output which can drive my motor. Now if I get the D500 system and eventually add auxillary Ryobi batteries, will it work when the output is 3X18= 54V? Will the extra 6 V be an issue with the D500 electronics? Al
ReplyCourt Rye
8 years agoWow! I’m amazed that you were able to wire in the Ryobi batteries with your 36 volt system, how did you connect them? I’m guessing it could work the same way for the 48 volt system with the D500 but this is one area where you want to be very careful so as to avoid potential fires. Just did an article about this with an expert friend the other day here. It sounds like using the incorrect charger can be an issue, not sure about powering an incorrect source?!
ReplyAl Manzer
8 years agoThanks Court for your quick reply. Tapping in extra 36V batteries is relatively easy to do by connecting the positive and negative wires from the auxiliary batteries (one battery at a time) to the main terminals of the motor. Over the years, I have added 3 auxiliary batteries to my existing BIONX system (eight Ryobi batteries as one unit mounted on the main tube between the seat and handle bars, and 2 more 36V BIONX batteries, one on each side of the rear wheel near the axle. The bike is heavy, but I have been able to travel 140 miles over hilly terrain in one day without recharging. As a precaution, I do mount the batteries, only when the bike is outside and away from the house. I think I will take your advice and not use a 54 V auxiliary battery on a 48 V BIONX motor. Instead, I may reconfigure the 18650 cells in one of my older 36V BIONX batteries to 48 V and see what happens. I may just blow the fuse or fry the circuit board…to be continued next fall after the fishing season.
ReplyCourt Rye
8 years agoCool! Thanks for sharing your experience modding the kit Al. I just went out for a walk this afternoon near San Antonio, TX and met a bunch of people fishing. Beautiful Spring/Summer day here… nice to see people outside enjoying it :)
ReplyVicki Boyer
8 years agoWould it be a bad idea to mount a Bionx hub motor on the front wheel of a Manhattan cruiser tricycle? ( Just guessing, but maybe on account of incompatibility with regenerative braking?) I use the trike as a cargo “bike” and would like to haul loads up moderately steep sidewalks. Appreciate any advice – many thanks!
P.S. i live in northern Ontario, and would like to run the trike in cooler weather so am also wondering what i could get away with in that respect . :-)
ReplyCourt Rye
8 years agoHi Vicki, the BionX systems are designed to go in the rear wheel since they activate with a torque sensor in the hub. If the motor was up front it probably wouldn’t work properly (maybe throttle mode could be made to work). Have you seen the E-BikeKit trike kit? I’m almost sure it would work and their support is good. Hope this helps! Feel free to seek more feedback in the EBR forums as well :)
ReplyVicki Boyer
8 years agothanks for replying to a far-fetched question- BionX is the kit that my local bike shop deals in so thought i would just take a wild guess to start :-) Have actually been eyeing the E-Trike kit for some time, but then saw your interview with the young man who helped put a mid drive motor on a Manhattan trike – the HPC Grub Hauler was what you called it.
I weigh more than i should, about 150 pounds, and at the age of 57 my right knee is starting to give out so am thinking i should opt for more than i need just to have a kind of margin for the future, Would this make the mid-drive a better choice than a hub motor? Finally am also wondering what a Ridekick could do for me-I love the fact that it’s detachable!
Keep up all that wonderful work!
Andy
8 years agoThanks for the sort of review on the kind of Bionx kit. It was sort of helpful and kind of helped me decide sort of which kit I would like to kind of go with. I sort of appreciate the kind of time and expertise you sort of have. Im sort of a fan of your kind of website.
ReplyCourt Rye
8 years agoAre you being sarcastic because I use sort of and kind of a lot?! I’m on to you Andy XD
ReplyAndy
8 years agoHaha! Just messing with you man. In all seriousness, I deeply appreciate all that you do. I too live in Austin and commute to work on my bike. I recently decided to convert my bike to electric and have found your website to be extremely useful. Thanks!
BrokenBionx
7 years agoI have had a D500 on a Surly Straggler and have been satisfied, until now. I removed the battery for only the third time and the handle that pops up broke. Now the battery doesn’t stay in contact with the connection.
I contacted Bionx and they want me to but a new battery. The battery itself still works, the handle was made very poorly and unfortunately, my warranty has just expired.
I really find it bad customer service to expect me to buy an entire new and very expensive, battery because a simple handle is broken. In addition, I have only used this handle maybe three times, so why did it break?
This is a major downer for me and I will never buy another Bionx bike.
ReplyCourt Rye
7 years agoYeah, that sucks.. I’m sorry to hear that the timing on your warranty was up and that they want you to buy a new one. Maybe the plastic got brittle if it was out in the sun a lot? You could post in the EBR Wanted Forum and ask if anyone else has a case from a dead battery they could send you. I’m sorry :(
ReplyBrokenBionx
7 years agoOK, it’s been an ordeal, but here is a follow up.
The battery is holds a charge, as long as the bike isn’t moving. The latch/handle that is broken is the problem. When I ride it shuts off because it is not securely latched to the rail.
I directly emailed a few people at Bionx and finally got a call from someone. They agreed to replace the battery.
I really was not pleased with the customer service, after asking for escalation and not getting it, but in the end Bionx is doing what I believe is the right thing. I hope their customer service will be improved because of this.
Tom
7 years agoThis is probably a silly question but … Can you use this to “drive” your bike without pedaling? In other words, I’m looking to get a recumbent trike and I found a used one with this motor on it. I’m wondering if I can sit in it, hit the throttle and drive it sort of like a go cart. There will be times I want to use the bike for exercise and other times I just want to cruise to the beach and chill :)
Thanks,
ReplyTommy
Court Rye
7 years agoHi Tom! Not a silly question at all and yes, after you get the wheels moving ~1.5 mph, the trigger throttle can be used to power up to ~20 mph and you can just sit back and enjoy the ride! It’s pretty great, one of the quietest, smoothest, most advanced hub motor systems on the market… and very powerful, as long as you get some speed going into hills, you may need to pedal a bit if you have to stop or slow down going up a steeper incline.
ReplyKevin
7 years agoMy 2.5 year old Bionx D500 just died and I thought I should post a review somewhere. It is past the warranty period (now they have a 3 year option, but did not 2 years ago) and has over 6,000 miles on it. I use it for commuting to work. I have been biking for daily city transportation for 35 years and got this motor because my knees started to complain and this motor made the pain disappear.
I have had trouble with this D500 from the get go. I am on my 2nd battery pack, 2nd wheel, 3rd controller. This last set up lasted well over a year, but I could never get the KPH/MPH setting to stay in MPH and over the past month, the whole thing resets every time I hit any kind of a bump in the road and I have to wait several seconds for power to return.
Today it stopped working and it was the first time I have ever ridden it in a heavy rain. I got hit mid-commute by an unexpected rain and within 1 mile it stopped working. The display works just fine, but nothing actually happens when you change the settings or press the throttle. Very unexpected and disappointing as weather proofing should have been a basic requirement.
They do not open the motor or battery to repair them for any reason. Their only option is to sell to you a new motor or new battery. The battery and motor both have circuit boards that talk to each other, so you have no alternatives and both are quite expensive. I think that half of my troubles have been components that were not talking to each other properly.
When it worked, I loved it, but it has spent way too much time in the shop and that bump-reset thing was getting very annoying and I am reluctant to spend over $1,000 to get it operational again. Maybe, at my age, it is time to start taking the train to work.
In short, great design, but I am not sold on their quality of manufacturing.
ReplyCourt Rye
7 years agoHi Kevin, I really appreciate how tactful your comment was. I could tell that this has been a bumpy experience for you and it makes me sad that you might want to give up on ebikes… My reviews are often shot on brand new equipment with help from experts who know (and want to promote) the product but comments from real users like you are very important. Thank you.
I have two thoughts, maybe if you added this motor like a kit to an existing bicycle it was more vulnerable… and perhaps the latest versions have had some bugs worked out? If you wanted to give BionX another try, you could get a bike like the OHM Urban which was purpose built and warrantied directly. I have been to their headquarters in Vancouver and seen that they even repair older models which is great. BionX is one of the few hub motor manufacturers with regenerative braking and a very nice throttle… I imagine that the throttle was a big draw for you?
The other thought is that you might have better luck and experience more reliability with a Bosch, Yamaha, or Brose mid-drive motor. Bosch is my personal favorite and shops tell me that they are extremely reliable and batteries and displays are very easy to find and replace. With these systems, you would not get a throttle mode, but the motor would not interfere with your wheels and the system just seems very durable. I sincerely hope this works and again, thank you.
ReplyJak
7 years agoI’m very disappointed with BionX D-500. Though bionx promise 135 km per charge, the brand new battery fully discharges after 35 km (used one lower than max assistance level).
ReplyCourt Rye
7 years agoHi Jak! Usually the companies provide a range estimate and the high end is for a 170 lb rider on perfectly flat smooth pavement with no wind or hills type of thing. My own estimate was 55 to 75 miles but I’ll adjust that a bit. How much do you weigh, what is your terrain like? This feedback might help others to have a more accurate expectation.
ReplyYak
7 years agoNo wind, I Weight 90 kg (198 lbs), Commute distance 30km, Mostly flat with exception of last 3.5 km which is steep elevation of 300 meters, Although I use assistance, but actively pedaling all the way. That commute drains brand new battery almost to 0.
Keith
5 years agoI have the D500 on an 2016 OHM XS750 Plus with just under 5,000 km on it, which I bought used largely on the basis of your enthusiastic recommendation (damn, you’re enthusiastic!). It is light and fun to ride. I wish I could go further however (we have some long linear parks in the Sooke area, stretching 30-40 km).
In renovating the bike, the folks at OHM in North Vancouver, BC did put a replacement 11.6 amp battery on last month (June/19) but I suspect that the contents are at best 4-5 year old Panasonic cells: This item was part of a buyout of BionX inventory, and similar units were likely sitting on a shelf uncharged for several years which is not a happy thing for lithium batteries in any case. It would sure be great if there was a way of testing and quantifying the actual health and longevity of these types of batteries. At $1,000 + it’s frustrating to have no way of knowing if it will last for a year or five.
I’ve read a few accounts that suggest the 2015-era batteries can provide very long distance service used intensely over a couple of years, so I haven’t completely given up yet. However, my actual effective range is somewhat worse than what was reported by Yak/Jak above. I’m 100kg and a strong cyclist. I’ve had several hub-motor hybrid-style ebikes in the past and 35 km was about the max distance capacity on a 12-14ah battery for a typical ride. I also had an EVO with Shimano Steps 6000 (250W) and under max assistance it easily did 60+ km…but it was dull.
Incidentally the average weight for a US male over 20 (avg. height is 5’9″) is 90 kg (198 pounds).
I put the XS750 bike through 10 identical trips. In PAS level 3 (out of 4) on the knobby semi-fat tired OHM I seldom got more than 20 km of normal, active pedalling use before I’m on the last bar of the gauge. That’s on paved surfaces, minimal wind and modest-to-level grades with no traffic so relatively steady state (I average almost 30 kph). On down-grade stretches only, I use the throttle. I don’t use regen…I’ve read that its contribution to battery life is negligible anyway. PAS level 2 increases the range to 23-24 km, but the riding experience is relatively dreary and slow. On the other hand PAS level 4 is great, but brings the realistic usage down to 15-16 km. I have to turn around at just 8km and drop the PAS level to ensure that I can still get home under power. Can’t imagine what would happen if there were long grades that I wanted to climb at speed!
Again, I’ve read that putting newly-manufactured high-density batteries in the D500’s battery case is nearly impossible at a reasonable price, based on the complex inter-battery wiring these units have. Hopefully OHM and other Bionx dealers can come up with a cost-effective solution to resolve this battery capacity anxiety. Otherwise these bikes will depreciate into extinction as it’s possible to buy an entire new ebike with fresh, inexpensive consumeables and much longer range (and torque) for less than the cost of a “new” but unpredictable Bionx battery.
As a final aside, with the ebike market exploding as ICE vehicles are under threat, I think there would be tremendous value in establishing a multi-terrain test track (maybe in EBR’s home town) to consistently measure actual max/mins for two or more rider characteristics, using the same rider(s) in each case – so it’s less subjective and the model frame size is less of a variable. Charge the manufacturer a fixed amount to get the independent performance profile rating for each model.
Awesome job – well done – I can’t imagine the recent evolution of ebikes without you.
ReplyCourt
5 years agoHey, thanks for sharing so much knowledge and feedback. I’m glad you enjoyed the review and I appreciate your support! I’m doing my best and now relying on some support to keep the site stable and continue covering different models :)
ReplyDarrell
1 year agoCan anybody out there rebuild a battery pack. Just the battery? pls email me
ReplyCourt
1 year agoHi Darrell, I visited a company called FTH Power a few years back that rebuilds battery packs for electric bikes (and even sells their own line of ebikes). Here’s a forum post that I made, along with a video. I hope it helps you!
Reply